It has been terrible and a complete nightmare after the sales team pitched the idea. We were then locked into this contract and dealt with incompetent people from there on out. 8 months into this system (was supposed to be live months prior) it hasn t gotten better. When we tried to cancel the cont...
Been terrible after the excellent sales team pitched the idea (which we found out no longer works there After signing the contract). We were then locked into this contract and dealt with incompetent people from there on out. Money hasn t been tracking over correctly and we get told by anyone we tal...
We have used this company for a while now.
They have consistently provided subpar support, and their POS system is buggy and not professional quality. SQL database needs updating.
Sales person is very hard to get ahold of and isn't helpful.
Tech Support will not work with you unless the sales per...
We had a little bit of difficulty getting our project up off the ground at first, but then we were switched to a different trainer and we were up and running in no time! Romi is great and she made all the difference for us! The rest of the support team is also really helpful and usually get back to ...
Having partnered with Celerant over 10 years ago I can honestly say that at first the transition was a bit difficult but having said that change is ALWAYS difficult. Now that we fully understand the robustness in reporting and the fantastic benefits that it provides to our management and buyers NOT...
We have had a good in-store, online, and back office experience with Celerant's various modules and good people. The Celerant team is capable, responsive, and works to help us in any way they can.
We had a large development / implementation project with a very short timeline. It was a complex project with many parameters and challenges. Celerant's development team worked with me on a daily basis and responded quickly to every need we had. They were very accommodating and no challenge was t...
We switched to their POS software in early 2019.
It has been a good move for our business. We were able to migrate our data from our old POS which was a big help.
We have been pleased with our results. We get a lot more done on the average day and our in stock inventory has improved due to bet...
I have been using the Cumulus Operating System from Celerant since the middle of 2018. While this was a relatively new system at the time, I have found it to be quite useful for my 66+ year old men's store. When there have been questions or issues, their technical department has gotten back to me in...