Celerant technology

We had a little bit of difficulty getting our project up off the ground at first, but then we were switched to a different trainer and we were up and running in no time! Romi is great and she made all the difference for us! The rest of the support team is also really helpful and usually get back to us in a timely manner.

Having partnered with Celerant over 10 years ago I can honestly say that at first the transition was a bit difficult but having said that change is ALWAYS difficult. Now that we fully understand the robustness in reporting and the fantastic benefits that it provides to our management and buyers NOT having a great company like Celerant would be, I'm certain, the ultimate demise of our business. Fortunately for us having our E-Commerce site connected to our inventory in real time has been a blessing both in terms of growth but especially during the more recent effects of the Covid-19 pandemic. Thank you Celerant for giving us the tools to navigate our ever changing business!

We have had a good in-store, online, and back office experience with Celerant's various modules and good people. The Celerant team is capable, responsive, and works to help us in any way they can.

We had a large development / implementation project with a very short timeline. It was a complex project with many parameters and challenges. Celerant's development team worked with me on a daily basis and responded quickly to every need we had. They were very accommodating and no challenge was too large. We met our short timeline and their service and support while cleaning up and finalizing the more minor details was approached with just as much effort. I have been very pleased and impressed. I am currently bringing their development and implementation team into 2 additional projects. I look forward to working with them on these and all future projects.

We switched to their POS software in early 2019. It has been a good move for our business. We were able to migrate our data from our old POS which was a big help. We have been pleased with our results. We get a lot more done on the average day and our in stock inventory has improved due to better reporting. No system is perfect but this has been a great transition for us. I have called tech support whenever I hit a bump and usually get things solved right away while on the phone.

I have been using the Cumulus Operating System from Celerant since the middle of 2018. While this was a relatively new system at the time, I have found it to be quite useful for my 66+ year old men's store. When there have been questions or issues, their technical department has gotten back to me in a timely manner. As for the customer service side, they have understood my questions and have been extremely helpful in fulfilling my needs!