The Cabelas in Greenville, SC has some of the poorest customer service and racist employees I ve ever experienced. My son ordered a rifle from a different Cabelas and had to pick up only in another Cabelas store. These idiots in the gun department didn t want to help. After doing all the paper work ...
Cabela s posted a deal and randomly cancelled the Order - so here you go guys. Get your act together !!!!
Due to a clerical error on the fire arms questionnaire, I am banned from buying firearms from Cabela's as well as Bass Pro Shops for the rest of my life. Seriously! I am licensed to carry in over 30 states with advanced training in firearms, A U.S. Citizen With NO Criminal Record yet Cabela's, Corpo...
Absolutely disgusted with customer service and value of customerthere's just no excuse to have two people working their past me up continue the conversation and not once. To ask if I need any help or have any questions stayed in there for about an hour and 40 minutes total and by the time I did get ...
I experienced the worst customer service not only after system error, employee error but then an extremely rude supervisor offering no assistance in correcting their mistakes. After 1 1/2 hrs on the phone, 4 different people and being disconnected and not called back still nothing. I could care less...
Took my son to the Farmington, Utah store location. We spent over an hour while he carefully selected enough lures to spend a 50 dollar e-gift card. When we went to cash out they told my 11 year old boy they do not accept e-gift cards in store any longer. Instesd of causing a scene or arguing with t...
I have always appreciated Cabela's and there customer service but there website has become garbage with the most recent update. It will allow me to complete orders on certain things but on one specific type of item it says they have in stock then it freezes before check-out. I have tried to complete...
i have purchased 4 guns from 4 different manufacturers at cabelas. 3 of them have been defective . the 9mm s and w will not shoot straight and the rear sight slides out of the dove tail constantly. the chicago type writer was fired for about 30 rounds and the shell extractor broke. these two were r...
I have a Ravin crossbow they sell it and Ravin said they could fix it and restring it. Guy said none of them had no clue but would call and figure it out, it would be done first thing Monday morning. Called at lunch and they haven t touched it. Called at 5 stayed on hold for 25 min of please hold ...
Question for Cabela's during this pandemic. In recent months every store I frequent has employees wearing masks. Many stores request the same from their patrons. I ask you Cabelas - why weren't your employees wearing masks when I shopped there on 6/9/20? I was deeply disappointed and won't be sh...
I only deal with Cabela's when I've exhausted every other possiblity. A few weeks ago that was the case when I decided to have a gun transferred from one their Texas stores to my local store in Lacey WA. Literally impossible to get anyone to answer the phone in Lacey. Many times I've had to drive th...
This occurred at the lacey store. Complete and utter joke. I went to purchase 2 handguns on sale and got a delay, which happens that's fine. I then am alerted to a proceed but cant pickup the guns because an employee sent the paperwork to the local agency which caused another delay until the 20th. N...
Find some other place to do your shopping. I have been a long time Cabelas customer for years. When they run a sale or special online, at their discretion they will shut it down and then send you the cancel order email. When I called them out on it they offered to sell me a different model for $1...
I bought a new S&W pistol at the Richfield, WI store on Sunday. That evening, when I tried to disassemble & clean the pistol following the instructions given me by the salesman, the barrel slide jammed. I couldn't free the slide so I brought the pistol back to Cabela's the next day. The Group Sal...
The Cabela's, in Marysville, Washington, is a joke. My wife purchased a hanggun and, at the time of purchase, she was told she would receive a call, once her paperwork was complete. She never received that call. She had to call 4 times, to actually speak to a live person. At that time, they were abl...
No stock, store is being ruined by upper management. Used to love this store. Boy has that changed
Since you merged with Bass Pro, I have begun to loath your stores.
1. I ordered a gun, called to make sure my purchase was at the store.
2. I drove 2hours 20 minutes to wait in line for 30minutes, to have an employee tell me they didn t have it.
3. As I complained, quietly to Tony, (a real ...
Your company and everything it stand for is a joke! We received you magazine that shows the Seekin rifle in it for $599.99. We were told that you can not honor that price by customer service. So then they transferred us to the Green Bay store which was closed for 2 hours. Good way to get rid of cust...
So I called the Cabela's in Lone Tree Colorado looking for a specific firearm, followed the directions on the recording and pressed 3 for firearms. The Phone then proceeded to ring for 72 times before I hung up and called back dialing the operator this time. The operator looked up the item I was lo...
Poor customer service and forget trying to get a refund on anything. They're worse than the IRS. Needless to say I'll be doing all my shopping at Sportsman's warehouse.
How can you go from offering a lifetime warrenty on a cabelas product to a 90 day? then not honoring it. when someone paid for a cabelas product before you got bought out they paid for that lifetime warrenty in the price. POS company.
I'd give Cabela's ten stars if I could! Great Customer Service is what I've always got. I have bought things from companies that had bad products and service but never from Cabela's. Like all stores that ship orders sometime you get something damaged and it's not the fault of who ever sells it, I u...
Cabellas in Delaware is the worst no customer service call the store it just rings rings rings will never shop there again and will tell everyone I know
I recently purchased an ice auger. With that purchase u get a few free items that were listed in there ad. The store didn't know about it called corporate they said they don't know about it either and can't do anything. I will no longer be shopping at such a poor establishment.
Delivered my boat to Cabela's service center in Huntsville, AL last month. During the 11 days my boat was at this service center no one EVER answered or returned my calls. On day 11 I went to the service center to cancel the work I requested and magically the were finished working on my boat. They w...
these people are bit**es and sell bad boy guns and are fizzzzzzzlwe pizzd
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Bass Pro is a poor excuse for an outfitter. Can t imagine why anyone would rep or support a company that can t even back their own products. I will never shop at a bass pro or Cabela s again.
If there was less than one star, that's what I would rate Cabela's. I placed an order for a an item online to be "picked up in store", item stating (available/ in stock). With the order stating "usually ships in 2 - 5 days". Order was placed & my credit card was charged immediately. Five days go by ...
Corporate was helpful in talking over a customer service experience I had.
Your gun library is a total joke, no one ever answers the phone. Multiple attempts to call. Ive left voicemails, emails.. pure craziness!
Dick Cabela would be extremely unhappy with the direction you have taken his stores.
I am frustrated at the moment. I was on hold for 15 minutes and got hung up on 5 times and one of those times I heard someone say watch this and they hung up the phone. Then in the middle of my sentence the guy hung up on me for a total of 6 times. All I wanted to know was if they had a certain cli...
I would like to say what a fantastic job Jermaine did at your League City store.
He is a young man that works in the shoe department. He is very polite , patient , and knowledgeable about what I needed. I ordered some shoes online that ended up being to small. Long story short , I met Jermaine. He...
The League City, TX store allowed someone to use my stolen debit card number (not my card) to clean out my account. Evidently, no ID or anything is required there! Outrageous!!!
I'm not a happy customer. I ordered a gun online from your website. No problem with payment but a problem with delivery of the gun to the store. Instead of being simple and easy like me as the customer being able to just go to the store and pick up the gun from their stock and the company can send t...
Being the biggest outdoor store, are you not able to provide tents/bedding/water coolers and resources to help the people who are devestated by the Hurricane???
My husband who is black and our son who is biracial went into the Louisville KY store tonight to purchase my sonfirst shot gun. He was in the store for 30 min standing in the gun section without one single store clerk asking if they needed help. I am a white woman and while walking to the bathroom a...
Corporate management is nonexistent. The people at the corporate office just put you on hold forever. The people running the gun libraries no nothing about gun laws and would rather keep it that way than to help gun buyers. They don't even know what a Curio and Relic is or the laws that govern them....
This company shouldn't be in business. They canceled half my order because the product had been discontinued. Though even at this moment the product I ordered still says "IN STOCK" on their website.then when I contacted them to cancel the entire order since the other product went with the product TH...
Put charges on my Cabelas Visa that shouldnt be there, complained via phone. Told them to cancel c.c.The next month had charges from same companies. All of this on expired c.c..
Called again, they canceled c.c. and issued a new credit card with more of the charges on it
and I had not activated.
I unsubscribed to 87 emails over 4 months ,even opened a support ticket to stop the spamming,they ignore every one of them ,I'll never do business with cabelas or bass pro again.
I placed an online order on 04/18/2020. The order hadn't shipped so I called customer service on 04/27/2020 to get an order status. The representative told me that the item was backordered, that they just received the item that day, and that it would be shipping within 24-48 hours. I called again to...
Is anyone else getting fed up with the slow but steady disappearance of the Cabela's brand?
I was beyond loyal for many years, bought their items when I could find it cheaper online, used the Cabelas black visa when a cash back card would have been much better for me.
Then came the Bass Pro pu...
Unbelievable they sell you a product that came with a lifetime warranty my Boots are leaking had them just over a year go in to exchange them they tell me after the merger with Bass Pro Shops the lifetime agreement went away so you sell something to somebody and then refuse to honor the warranty I d...
So I called to order a ice fishing sled on sale when I went to place the order I told the sales person I had free shipping with a code and then she told me I had to pay a sure charge nowhere on the site did it tell me that that doesn't seem right feel like I was scammed I cancelled the order thats...