Valley Imports, Inc. Review

I was extremely pleased with the service at Valley Imports and Valley Reconditioning. The staff members that worked with me were very friendly, helpful and professional... from the sale of my new car to the follow up services. I was pleased to pick up my car from Valley Reconditioning finding that it was run through their car wash. Very nice! Additionally, I was given a thorough walkthrough on on how to use my new car starter. Thank you!

If I could give this place zero stars I would. I am never going to go back to this place! Every time I have had an interaction with this place they are beyound rude, arrogant, people who have no clue what they are doing.

Back in December my car completely stopped working, so I brought it in to see what was wrong. They did a full diagnostic on it, replaced the battery and said everything was good, while charging something around $600. Well my car was not good, my car broke down again... in the middle of winter. A new alternator and a new engine 2 days later my car worked thanks to everyone else but this dealer.

Now fast forward to August.

I just went to the Mitsubishi dealer in St. Cloud, MN, who actually knows what they are doing last week. They did a full run up of my car, changed the oil, found out the battery that Mitsubishi here in Fargo gave me was bad, and replaced some filters (this only costed a total of $50). I just went in to Fargo's dealer replace it because it's their battery they gave me, it is their problem to fix. I got to the front desk and the guy who helped me looked at me and at the papers and rudely asked where I went. It says right on the papers and I also told him when I handed him everything. I may be a women but I do know a lot about cars and their engines. So he has the "mechanic" look at the battery.

Then he processed to arrogantly tell me that nothing is wrong after the "mechanic" rudely scoffed that the place I went to has no clue what they were doing. My car quit last night in the middle of an intersection because of the battery! I could have gotten hurt if I didn't figure out how to fix it right away. So no, St. Cloud does know what they are doing, it is you that does not.

So thank you Mitsubishi of Fargo for being such a "great" dealership and having such "fantastic" customer service.

Honestly if you want an amazing Mitsubishi dealer drive the extra miles and go to St. Cloud's dealer, they are beyond amazing and know what they are doing.

Levi is super helpful and professional. We made an appointment through their website for oil change service. The appointment was at 4:30pm, which was kind of late for oil change service, but Levi and his folk still tried their best to complete the oil change for me. In addition, aabout a month ago, we were suggested by a small private auto service store that we need to replace the break parts ASAP and they tried to persuade us to do it in their store. However, after Levi and his folk's careful and professonal examination, they concluded that my break parts can stand at least 8 more months, which saves us a lot of money for now. We will come back to Valley Import for a break parts replacement at the end of this year, and definitely will find Levi for such service. I strongly recommend Levi at Vally Import.

Very honest dealership BUT need better salesman and...

Great technicians, and service writers, they never leave you guessing. Also when you get your vehicle back it's sparkling clean.

Everything from start to finish with ordering and receiving our 2019 Audi Q8 was great. Robbie took care of everything.

Very friendly dealership. They are easy to do business with.

It was my first time dealing with Valley Imports, and I'm satisfy with their services

We had a great experience buying a new Volkswagen Jetta. Reece Holland was a super salesman. No pressure and helpful with whatever we needed. The trade in we got was very fair and the financing experience with Matt Walz was flawless. We will be back for our next vehicle.

When I brought my vehicle in for 2 different issues, neither one was fixed and a promised follow up call was never made back to me....very disappointing.

We really enjoyed our car buying experience from Valley Imports, and simply love our new Audi A6. They helped us find the perfect car for us. Staff were super friendly and answered all our questions. There wasn't ever any sales pressure and we believe that they worked fairly with us to give us the best deal for the car that was right for us. Thanks Tana and Kristen!

The service is top tier. Keith and crew are the best at what they do. Wes is an incredible mechanic. Kept me informed the whole time and took care of all my service needs . Hats off to them.

Valley Imports is A#1 in my book. We all know every adventure needs some excitement. My 2010 C70 volvo was not running well November 14th 2019 as I traveled with my cat cross country from Tonawanda New York to Sandpoint Idaho through Fargo North Dakota. All I prayed for was for someone in Fargo ND to treat me fairly and I got so much more! I was very fortunate to have taken my car to Valley Imports and to have
met Brian Mackner (Production Manager). Brian treated me like family. He diagnosed my problem of the need to have a new breather valve and had the part Fed Ex in from Minnesota and then worked me in to their busy repair schedule. I am truly fortunate it all unfolded the way it did. I consider Brian as one of my guardian angels. Fargo North Dakota will always hold a special place in my heart.

Corey did an excellent job dealing with repair of my satellite radio. He successfully dealt with the extended warranty company that was required under the terms of the warranty to pay for the substantial cost of repair. Many thanks to Corey and repair people.

REVIEW UPDATED!

Beware of this dealership. I bought a car a couple months ago and literally got SCAMMED. I bought a car for $30k and then they post the SAME exact model with VERY similar miles a couple months later for 6k less than what I bought mine for! I ve called multiple times to speak with the sales rep, Bob. I thoroughly explained to him that I am not happy with the car I purchased and would like to trade it in. He rushed me off the phone and told me they did not have a car in inventory I would like but he would call back. After not receiving a call back- I called again to speak to a sales manager. I explained the situation In which he fully understood my frustration and concerns & would try to resolve the situation and get back to me. It s been three weeks and I have yet to receive a call EVEN THOUGH I was still willing to buy again from valley pre-owned. I decided to go through a different dealership. I gave them my vin number to give me a trade in value and found out the vehicle we purchased HAD BEEN IN A WRECK prior to us buying it. So, basically we bought the vehicle for 10k more than it s value due to an accident that they never disclosed to us. We called again and they told us there is nothing they can do since we were out of the 30-day period.
DO NOT ENTER INTO A DEAL WITH THESE KIND OF PEOPLE!

Wonderful Excellent service!!
Always greeted with warmth & Friendliness

Good dealer with 30 days warranty unlike corwin which sell vehicles with accidental history and high price. Stay away from corwin. They are crooks making millions ripping off people.

Just bought an R/T from this dealer. Experience was great. Lisa Lotzer was very experienced and provided a lot of information and wasn't pressuring at all like many other dealers. I pulles up and looked at an SUV and within a few minutes I was test driving it off the lot.

I came in pre approved for a specific amount and APR knowing what i would end up having for payments if i purchased a vehicle. The Business Manager made it his goal to call some other banks that originally denied my credit in order to beat the APR I was originally given. He succeeded. Dealerships generally are known for shady practices and dishonest representation, but each employee i encountered went above and beyond to cater to my needs.

P.S. It would be nice for a USB-C phone charger to be where the other free supplied chargers were in that charging area. My phone had died throughout the transaction and thankfully Lisa allowed me to use her personal phone to call my insurance.

Matt was great to work with. He understood what was important to me and did a good job making my purchase simple and easy. I got a fair price upfront, no haggling. Valley Imports was definitely worth the drive.

We had to have our car fixed and serviced. They towed our car, did the repairs, and the service maintenance. It was done in a very timely manner. Everyone was very helpful and pleasant.

I service a Mercedes here and have had some mixed experiences.

Had a great experience getting my ralliart serviced. Was satisfied and impressed from the beginning until the end.

What an outstanding customer service experience! Gordy made me feel very welcome and comfortable from beginning to end. The trade-in process was a breeze. I really appreciated his 'check in' phone call a few weeks after the sale was complete. I had a some minor questions after driving my vehicle for a while, and he explained some of the features that I didn't quite understand. Gordy went above and beyond to help me and his service is much appreciated. I will definitely buy my next vehicle from Gordy!

I had scheduled an appointment for 830 and did not receive me car until 1040 and on top of that it was not washed very well

once you drive off the lot, they do not care at all about you or car. lie to you about condition of car to make quick sale. then when you call to ask for advise they disrespect you. worthless corwin gas better deals anyway and are always willing to help after purchase

On March 18th; a Saturday, I called over to Valley Imports to request information on a used Audi A4 that I found on their website. I was transferred over to one of their sales team members, Tana, who helped answer my questions about the car. Unfortunately for me, I live up in Minnesota, so the drive itself was almost 250 miles away. Even so, I was so eager to see the car that I requested we make plans for that Monday to make the purchase official and voila! That Monday, the car was all mine.

A few days down the road I noticed that the right tail light had some burnt out LEDs. Was it a deal breaker? Not in the slightest. Was I sad that my car's bum wasn't fully function? You betcha.
I cried to Tana about it and she couldn't have made it easier for me. She told me she would ship out the new tail light to my address at no cost to me. She explained how to get the old tail light out and how to install the new one. We ended our conversation that she would follow up with me in the next few weeks when the shipment is out.

I get a call from Tana a few weeks later.
"Lee, we're sending a team your way!"
Next thing I know, Valley Imports is in Minnesota, at my house, installing a new tail light. As their customer, this was grade A+ customer service.

This is my first car and therefore my first car purchase, so I don't have a lot of experience in the car buying/selling world, but I honestly can't think of this process being any easier than with what Tana and Valley Imports has done for me.

Thanks again from Minnesota!

Very good, non-pushy salesman "Gordy". Good customer service and thoroughly explained everything. I would recommend this dealership

Service experience here. Brought one of the recalled '15 TDIs in for its first 10,000 mile service. Took around an hour and a half, and when I returned to pick it up Ashley paused for a moment as she was looking through the paperwork and said "I swear VW covers the first service on these". She checked on it, reprinted the invoice, and I left paying a grand total of $0.00.

Now, I'm not sure of many repair places at dealerships that would go out of their way to inform a customer of a way to save themselves money like that. I really really appreciated it, since I was unaware that VW was still offering this. Thank you Ashley!! Based on my experience at least, the people here are great and do very good work.

If I could rate 0 stars I would. I went into the Audi store today and all the employee s sat on their phones for 20 minutes and then finally one asked if I needed help I asked where the Q5 s were and they just pointed and sat back down. VERY poor customer service and I will be driving to Minneapolis to buy my next Audi.

Great job on the tire rotation. I like the way I am taken care of when I come in for service.

##READ##
Couldn't be more dissatisfied with the service department. Took mercedes sprinter in due to a stuttering hesitation issue. 8 hour round trip. Dropped it off 8am monday morning and told Cory the symptoms. Told him I need to know if it would be there for a few days or not so I knew whether to go home or get a hotel and wait. He said I would get a call that day. Never got a call. Found out later that all day monday they were trying to diagnose the issue and looking at the emissions system and was told the EGR valve was a recall and getting changed out. I told him whatever is wrong with the van please fix since I live so far away. They changed out, EGR(no cost), Driver Airbag(no cost), 2 brake sensors, airbox, orings on turbo inlet, transmission oil and filter, all 4 tire sensors. and replaced cabin filter. Not much to do with the initial reason I was there and that it was hesitating. EGR symptoms are often different. I also mentioned to take it easy while driving because it is a work van and I have oil and a lot of inventory in the back. I got it back with 5 gallons of hydraulic oil spilled, parts and bins on the floor in the back, bungees stretched way out holding buckets of fluid, etc. Pictures to prove. 250 miles after leaving and paying almost $2800 the check engine light came on as well as the tire warnings. They inflated 80psi tires to 45psi in the front and 66 in the rear because they went off the door jam instead of reading the tires. Had to explain to them that tires dont last forever and they do get changed out and often times upgraded to better tires to hold the load so maybe reading the door jam is great for a VIN but not tires.
Called Cory the next day and pretty much got nothing except the code is an emission code for the exhaust and catalytic converter and I might have a limited amount of restarts before the van doesnt start or goes into limp mode. And, to bring it back. They had it for 3 days, I never got an update like they said, I never got the video inspection like they said, I got charged for them to drive the van to tell me my shock tower bushings were worn and they didnt change them even after I told them to fix anything that needed fixing but they charged me anyway to take it for a drive. Was told it would be done at noon on Wednesday so I sat there until 3:30 when, in their eyes, it was done.
I would caution anyone before taking their import to Valley. Cory's last words were, "Well you know these things are hard to work on." No apology, flat out said he would send someone out if I lived within 25 miles but thats it. Just proves Valley Imports slogan, Customers have no other options in North Dakota so bend'em over and send them on their way. They'll be back. Well not only will i not be back...ever, they lost my Audi business as well. 4 hours to get to fargo one way but have to do it multiple times, or go to Rapid City 5 hours one way and get it done right? Hmmmm

This place is awful. They have the worst service department in my 25 years of going to import dealer service departments. When I need a new car next summer, I will specifically avoid Valley Imports (and buy in Minneapolis again) because I DO NOT want to have to bring my next car to their service department. Save yourself the headache & go somewhere else.

Obscene labor pricing, do not use for anything but warranty work

Reece Holland was the best car salesman. He s charismatic, knowledgeable, funny, and prompt. I will be going back to him for my next car, 10/10.

I absolutely love Valley Imports! Whether your buying a car or getting one serviced they are always honest and dont upsell things you dont need!

I walked into Valley Imports admittingly looking kind of confused/lost. Kevin introduced himself with a smile and a question, "Can I help you find something?" Already knowing what vehicle I wanted (2014 Audi Q5), I didn't want to be pushed or haggled, and it was like Kevin could see my defenses were up. What impressed me most was when he said "I normally handle Internet Sales, but let's see what we can find for you". His calm demeanor and polite attitude made it easy for me to relax and be honest. Each time I mentioned what I did and didn't want, he was motivated to look at different options for me. He showed me exactly what he was doing on his computer, made phone calls right in front of me, and explained everything without using confusing terms and jargon. He was never aggressive, and I could tell he wanted me to walk away satisfied (he kept asking me if this was really what I wanted). I would recommend Kevin to any potential customer of Valley Imports.

I had been looking to trade off my Volkswagen minivan for a couple of months. Tania was patient with me and kept in contact. Not too much not too little. They got me into the vehicle I liked at the price I needed. Some challenges were experienced on the paperwork side but Michelle made it smooth and painless as possible making me feel that they weren't as happy either with the issues. Definitely work with them again!

Awesome Extremely impressed with Dzmitry
could not ask for nicer understanding sales person. Todd was great to work with also.
Should i need another GREAT DEAL i will go back to them

March 2019 bought another from Dzmitry. Went through all of the snow and it was nasty streets but my Outlander just went thru it.

I was passing through Fargo on Christmas Holidays, my GLAs check engine light came on. I called this dealership they got me in no appointment, got me fixed up and back on the road in no time. I had my dog in the car with me and they where so nice to him and I. What a fantastic dealership! I m new to the Benz family but this dealership was amazing!

***UPDATE 1/4/2019
I got in contact with Jeff Richmond, the General Manager at valley imports. He was fantastic to work with and helped address my issues. He has made every effort to rebuild the relationship between customer and dealer. I will go back to Valley imports because of his quick response.

***UPDATE 12/19/18
Valley imports is all but ignoring my requests. This is what happens when you go somewhere else after they do not provide honest service. No Mercedes dealers should behave this way. I will be sending a letter to Mercedes headquarters.

***UPDATE 12/13/18
Tried to get a trade-in / cash offer on a Mercedes purchased from Valley Imports. Offer was way below book. I was not looking for a great offer, just fair and the offer was not fair. My local Ford dealer offered more on a cash offer, as did 3 other dealers I called.
VERY DISAPPOINTING that they did not want to establish a long term relationship. I will no longer buy from Valley Imports, but rather look online for the best deal, as buying from them had no benefit long term.

*** Original Review
Buying experience was great, worked with Steve Dargen. Not pushy or trying to rush us. Had good knowledge of the vehicles we were looking at. I did have a hard time reaching a sales person in the Mercedes department that morning to verify what was in-stock. Have not dealt with service, but will see come in every 10k for service. Email contact after the sales has been quick.

Great experience. Great staff. Anyone looking for a vehicle should check this place out

The staff was great with helping us with our new vehicle. We went on a Saturday to test drive and Matt helped us and got us a lot of information and on Monday we went back to sign the agreement and Eric had everything ready for us. We were very impressed with the level of service we received.

Was getting my VW repaired here for the check engine light. Didn't like the answer of just resting it to see what happens and still paying for the diagnosis with no fix.

Great service and honest people. Only thing, I wish they had courtesy cars like most other Mercedes dealerships.

I came into Valley Imports looking for a vehicle that could handle the ND winter weather better then my current car at the time. When I went in I had a general idea of what car I wanted and that was a Mitsubishi Outlander. The saleswoman, Lisa, was absolutely phenomenal - she went above and beyond. I know a lot of the dealerships have an aggression pressure tactic to get you to buy a vehicle but at Valley Importa that didn t happen. Lisa took her time knowing about us, what we wanted in our new vehicle, and our price range. At first I wanted just the Outlander but Lisa said it probably wouldn t be in my price range so she wanted to show us something else and we absolutely fell in love with the Outlander Sport. Again, there was no pushiness, only about what made us (my girlfriend and I) happy. Lisa even took the liberty to explain all the bells and whistles in the car. I also worked with Matt to finalize everything and he wanted to make sure I got the best final price on the vehicle. I just have to say, if you are to pick any dealership pick Valley Imports!

If I could give a 0 star review I would.

We currently have a lease with two different cars through Valley Imports. One is a 2015 Volkswagen Jetta and the other is a 2016 Volkswagen Jetta. We pay $630 to have both cars on a lease, not a big deal but if we are paying that much for two leased vehicles, we shouldn't have been lied to with what our lease entails.

When we got the 2016 Jetta, it was July 2016 and we had the car for 7 days when the windshield cracked for no apparent reason. We called the person that assisted us with leasing the car and we were told that there was nothing they could do for us since that isn't covered under the warranty. First of all, that's not my fault that the windshield randomly cracked but because I thought valley imports was a great dealership, we sucked it up and didn't turn the car in. I want to clarify that I did reach out to Volkswagen as a whole and was told that they don't deal with issues with their vehicles and that I would have to talk to another company. Instead, I talked to a lawyer who said they would represent me if I wanted to get my windshield fixed to turn the car in. But once again, I declined because I was trying to be a civil good leasee.

Now our windshield wipers broke from ice sticking to them on our 2015 Jetta and we scheduled an appointment to have them fixed. We just showed up for the appointment and we were told that we have to pay out of pocket for them since we only have a 6 month warranty or a 6,000 mile warranty. That's not what we were told when we signed the lease. We only leased our vehicles because we were told that we NEVER have to pay for anything out of pocket and that they would be responsible for anything that would happen to the vehicle as long as it wasn't intentional damage.

If this was the case, why wasn't the windshield on my 2016 fixed 7 days after we purchased it? Which would leave me with over 5 months of a warranty left?! And why wasn't that included in the warranty?

I am beyond words right now that I have to purchase my own windshield wipers when we were specifically told otherwise when we signed our lease. I will NEVER recommend valley imports to anyone, I will NEVER come back after turning my vehicles in at the end of our lease and I will NEVER have anything remotely respectable to say about the service I received from Valley Imports and Volkswagen as a whole.

From one car leasee to another potential car leasee, drive past Valley Imports and reconsider Volkswagen as a whole. Good luck!

I always receive the highest level of customer service. This is why I trust Valley Imports with all of my car care needs.

Cory was very professional. He made sure we were taken care properly. We will return to Valley Imports for our future business.
Thank you, Cory!!

I have been getting my 2014 Lancer Evolution serviced by them since I purchased it on April 6th, 2014. I requested that all the oils/fluids be changed as I was nearly upon my 5-year anniversary of owning the car.
I had my Lancer Evo for 5 years with zero mechanical issues. I would go 3 hours out of my way to take it to them on a semiannual schedule for routine maintenance. Yet, after asking them to perform maintenance that is a little more involved, my car dies 3 miles down the road from the dealership. Multiple phone calls, emails and 2 months later; I finally had my car back.

My entire experience with Valley Imports has been a nonstop headache from start to finish. It s near impossible to get anybody to answer the phone in service as it will ring until I lose patience and hang up. The communication is next to zero and gives the impression that they honestly do not care about my plight because I am just the guy who has a car that is no longer produced. Not only that but the fact that they refused to entertain the possibility that a mistake was made and further decided to insult me by implying it was my fault for abusing my vehicle and performing unnecessary preventative maintenance. I don t ask for much. I just ask that responsibility is taken and that communication is maintained. Neither of those happened.

Luckily I still had a warranty otherwise I would have to figure out how to foot the bill. I don't know what happened. Prior to 2019 they were very good to me and I never had any issues with communication. I hope that this was an aberration and and nobody else has the experience I did. My recommendation is know your vehicle, advocate for yourself and don't request anything beyond a motor oil change.

The experience was so disheartening that I sold the vehicle shortly after getting it back and jumping to Subaru. 13 years with Mitsubishi ruined by one bad experience.

You ll be left waiting for months to get service on your brand new vehicle.

Kindest people I have EVER worked with. Cared for more than just our car!

About a year ago last March, I purchased a 2013 Passat TDI from Kevin Duenwald at Valley Motors in Fargo, North Dakota. Since I live 160 miles from Fargo, appointments and arrangements were made over the internet site and by phone. The test drive experience was educational and personal. There was not a rush. The customer service including financing and new car service was excellent. What was more important, given my distance from service, was Kevin's promise of service and the delivery of that service when conditions required personal service. I really did receive excellent service from Valley Motors and Kevin Duenwald.

Great experience knowledgeable salesman did everything the right way

We had a great experience, very friendly, helpful staff.

Very great people there!! Got a super great Jeep tonight!!!

Never go to this place. Its a complete rip off....they will take all your money and will lease/ sell the cars very very expensive....Eric was the worst....

The quality of work is always excellent.
I was a little disappointed, that the work did not get started until a day after my appointment. This was not critical, since this car is not my primary vehicle.

Bob was my salesman and did great job making sure I had everything I needed. Service was fantastic and we love the car we bought. Definitely recommend buying from Valley Imports.

I have had great experiences with service technician Keith!! Very kind and attentive to my concerns when I bring my Audi in for service. They do a great job with fixing any issues that my car has. Plus they provide shuttle service and courtesy drivers are so pleasant and friendly. This is very convenient when your car is being worked on. The free car wash is a bonus. Overall great service!

I recently bought a Mercedes from Valley Imports. Steve and Matt Walz made the whole process easy and painless, both were knowledgeable, patient and friendly through the entire transaction. Thank you.

Erik and Michelle are the best. Their services are top notch just like the vehicles they sell.

It was great the only thing I had a problem with is the wash bay. They sent my car to wash bay after it got it service and it came back with finger print and stuffed smeared all over the hood. So was a little disappointed with that. Otherwise the service was great.

People Beware of this Indefinite SCAM!!!!!

Took my car for a check up, immediately after checking the vin#, Brian (service tech) stated that there was a recall on Ignition Spark Plug Coils on my Audi. After the check up and maintenance, when I came to pick up the vehicle the story on Ignition Coils recall changed to "we could not perform the recall due to over 100k miles on the vehicle" Brian stated, "But your coils looked and perform just fine".
Here's the part that shocked me...
After a few months we ran a Car Fax on this Audi. What we found was beyond our expectations. On the Car Fax record, Valley Imports stated that they HAVE CHANGED THE COILS on our vehicle.

Integrity of Valley Imports equals 0. We're going to sue you.

Definitely will do business with Valley Imports again!!

Bought a new vehicle here, staff was super helpful. Would recommend.

Always great service, staff are friendly, helpful and knowledgeable. Parts and Service staff always happy to help out and answer any questions or to take time to run through reports / recommendations. Love that they always clean the car after any service issues regardless of how minor or major.

Low pressure sale with Robbie where he showed true desire to show me everything the car does. Have always been happy with Valley Imports service department as well with Michelle.

Easy transaction, fair price.

I was treated well, courtesy vehicle with driver. Feel they did a good job servicing my vehicle. 2018 Sprinter Motorhome.

Very accommodating when scheduling appointments and providing service.

I have been a continuous very satisfied customer for over 15 years and counting!

I had an excellent experience at Valley imports Tana is an awesome sales lady very helpful love my new car!!!!!

If you value your car or the person who drives it, then DO NOT take it here. They tried to charge my mother-in-law $1,000 to replace a part on her VW that she got replaced at another shop for $600. Not to mention, this is AFTER they charged her over $200 for a diagnostic fee and strung her along for over a month in the hot summer, while it was her a/c that needed to be fixed. Promised her a rental car as well and didn t have one available. Thankfully she got fed up and left and took her money to a more reputable shop. Don t let these people hose you.

Treated way beyond great service. If you want to feel like royalty & put a smile on your face let valley imports take care of your auto needs. They have good coffee also

Valley Imports was amazing in helping me purchase my new SUV! I had gotten bad news about my old car and I needed something pretty quickly. They were able to get me into my new car within a couple days and I love it! The team is very knowledgeable and friendly - they do not intimidate you or try to strong-arm you into something you're not interested in. I worked with Tim Blaska and he was wonderful! I highly recommend working with him if you get the chance.

My entire experience with Valley Imports has been exemplarily. My salesperson helped me find a vehicle that fit our lifestyle perfectly and was infinitely patient with my questions through the process. Financing the new and trading the old was easy and fair, and the service department has been fantastic to work with. I've simply had zero hassles! Recommended.