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Keaton Ponce

3 years ago

Just bought an R/T from this dealer. Experience wa...

Just bought an R/T from this dealer. Experience was great. Lisa Lotzer was very experienced and provided a lot of information and wasn't pressuring at all like many other dealers. I pulles up and looked at an SUV and within a few minutes I was test driving it off the lot.

I came in pre approved for a specific amount and APR knowing what i would end up having for payments if i purchased a vehicle. The Business Manager made it his goal to call some other banks that originally denied my credit in order to beat the APR I was originally given. He succeeded. Dealerships generally are known for shady practices and dishonest representation, but each employee i encountered went above and beyond to cater to my needs.

P.S. It would be nice for a USB-C phone charger to be where the other free supplied chargers were in that charging area. My phone had died throughout the transaction and thankfully Lisa allowed me to use her personal phone to call my insurance.

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