fonzo179

Review of Valley Imports, Inc.

I walked into Valley Imports admittingly looking k...

I walked into Valley Imports admittingly looking kind of confused/lost. Kevin introduced himself with a smile and a question, "Can I help you find something?" Already knowing what vehicle I wanted (2014 Audi Q5), I didn't want to be pushed or haggled, and it was like Kevin could see my defenses were up. What impressed me most was when he said "I normally handle Internet Sales, but let's see what we can find for you". His calm demeanor and polite attitude made it easy for me to relax and be honest. Each time I mentioned what I did and didn't want, he was motivated to look at different options for me. He showed me exactly what he was doing on his computer, made phone calls right in front of me, and explained everything without using confusing terms and jargon. He was never aggressive, and I could tell he wanted me to walk away satisfied (he kept asking me if this was really what I wanted). I would recommend Kevin to any potential customer of Valley Imports.