Toyota on Front Reviews

I am so happy with the service I always receive from Alisha Shah. She always takes such good care of my service needs for my Toyota Sienna. She is lovely to deal with and always so helpful. I trust her fully!

As a salesman myself, Bob and I hit it off. This man knows how to sell people that need to be sold. Some people cant decide themselves. A salesman helps in the decision process.

Bob my wife and I love our Highlander. Thank you very much for the help and the push.

I am very dissapointed in the way this place did business with me. Shelly Butler, the financial services manager, straight up pulled a bad faith business strategy to take advantage of a young immigrant lad like me. She was manipulative and rude in the way she did business. Upon stating clearly during our meeting that we would move forward only after talking to me once we get an answer from the loaning company, they now forcefully kept my $1000 deposit which I was going to use to fix my old car. The sales person Jenisha promised me that I would get my $1000 deposit back if I change my mind. At the end they kept my $1000 deposit and took advantage of me. I was not able to fix my old car because toyota on the park kept last of my saved up money. I was not able to commute to work because of that and my company ended up firing me because of absenteeism. As per OMVIC's guidance, I have emailed Shelly Butler and Rash Islam 3 times over the past 3 weeks for the refund and they have been ignoring my emails. I didn't realise that these big dealerships will take advantage of helpless immigrants and young people like me. I do not recommend this place at all.

I had a great moment with Ricardo Garcia he is an amazing person. Thanks so much for all you information and passion. You work really hard to make sure that we understand the all new features of our new car. Very professional

I'm very impressed with the amount of follow up from Peter. He is always available when I needed help from setting up appointment to have any question answered with after sales support. You can reach him anytime even during weekends I had an excellent experience with Peter and I thank him so much for all his patients,time and efforts getting my new car and I am delighted. Thank you Peter D Costa,God bless you!

First time buyer from Toyota. Purchased a used vehicle. Sales Dept people were great however they gave a vehicle with defects. Very poor customer service overall.

Great service by salesman Peter D Costa. Very knowledgeable, willing to spend a lot of time with a customer and very patient. He made buying our new Toyota a very pleasant experience.

Recently I bought Toyota Camry from "Toyota On The Park". This is my first car in Canada. I really want to thank Peter D'Costa for all his help and guidance in buying this beautiful car. Usually sales team will try to sell the product but here we had someone who was helping us to choose the product. I also had fantastic experience with Jessica Chen who helped me a lot on financing front. Great team.

Good dealership. You get the usual salesman mumbo jumbo. The times I have been there they are nice and don't leave you waiting too long. The car wash is nice to have, they generally give you free tokens.

You have to wait a long time to get help. Good luck with calling the sales department! No one will respond to their extensions or return your call. It seems you have to beg them to get a service!

Toyota on the park is a great place to buy a car. I really appreciate how Chitra took her time to show me the 2019 Rav4 and all the new features . I'm really enjoying the car.

I had a wonderful experience purchasing my Toyota Corolla. Mahad Mofrad guided me through the whole sale process smoothly and provided me with detailed information so as to make an informed decision. Without much hesitation, i was convinced of the value and cost effectiveness of the vehicle and got the Toyota Corolla. My family love the car and thank you Mahad for all the wonderful experience. I highly recommend Mahad if anyone is planning to buy a car... the best guide to help own a car.

I had a very pleasant experience with Shelly Butler(the finance manager),she was friendly and helpful,I definitely recommend her and contact her for my next purchase from Toyota.
Peter D Costa one of the sales representative was also very helpful.
Thanks Toyota on the park for the best customer service .

This is a very well run dealership. Mahad responds to enquiries right away and made a point of making a personal connection with the customer. He assigned me to salesman Peter D Costa, who is a pleasure to deal with. Peter listens to what you are looking for and doesn't try to push you into a vehicle, but is rather wholly accommodating to arrange test drives and discusses the merits of each model.
I went back and forth on RAV4, Venza, and Highlander, and Peter remained patient and helpful throughout. I highly recommend him!
John

The first day I entered Toyota on the park, I was greeted with smiles and then I met Carlos Garcia. He was exceptional in all ways and he made my journey towards my FIRST CAR a pleasant one. He was knowledgeable, patient, friendly and had pleasing personality to deal with. I am very happy and satisfied to purchase a used Toyota RAV4 Hybrid Limited SUV from them. During the day of delivery, he spent a lot of time with me explaining about the features and making the paper work easy. The entire team was really great to work with and provided excellent service. Earlier I had some unpleasant experience with Yorkdale Toyota, but I still went ahead and got a Toyota car just because of Carlos, because he was so accommodating and helpful during the entire process. Keep up the good work Carlos and everyone!! Adios.

I have been in this twice and have had the most horrible experience. Their level of customer service is really poor.

Parker provided an absolutely enjoyable and professional experience. He was not only very fun to work with having had many laughs quoting movies together but ensured he did his best to provide me with exactly what I was looking for in a vehicle.

He was not pushy, honest and I knew I got a great car at an exceptional value. I would highly recommend Parker to anyone and the rest of the team I worked with.

Thanks for the great experience and getting me an awesome car!

The folks at Toyota On the Park went above and beyond to make sure our experience with them was memorable and first class!

From our first meeting with Alex Son to our last with Alice Lake each person treated us like royalty and made sure all of our questions and concerns were answered and our expectations exceeded. The best car buying experience I can ever remember.

Alex took a good 30-45 min on pickup day to go over all the cars features. Alice worked until past midnight on her own time to put our deal together. Just when I thought all dealerships were the same, my opinion has been forever changed. Thanks much.

Very well trained staff provided me with awesome customer service, Ali Asghar was very helpful and well experienced in sales of used cars

Great experience ever, went there to just look around , ended up buying a car! Reshad helped me choose the options i needed for my car without twisting things or pushing me for any purchase. Bob explained every detail of the car very patiently n was very helpful when ever i needed something, he provided it with great knowledge n kindness.
Thank you .

Toyota is the most uncomfortable car in the world how do people drive these cars the seats are so bad and uncomfortable

I've been going to see Sham at Toyota on the Park for the last five years. He is the most honest, courteous and efficient senior service advisor on the planet! Thank you Sham for taking care of my Toyotas over the years.

I had a great experience with Shajee and Andray at Toyota. They both were knowledgeable about the products and tailored the best package for me. They also had a very quick response time for any questions that I had which made the process much faster. The Corolla runs smoothly and I have no complaints.

I just bought a used Toyota Highlander from Toyota on the Park. Very happy with the service and experience with Mike the salesman and Peter the used car manager. Thanks!

Before buying new car from them check with other dealers. I was going to spent approximately 37000 dollars and asked for only 300 dollars more discount but they could not sale the car to me. Guess what I went to DVP Dealar and they were happy to sale the Camry almost a thousand dollar less than Toyota on Park. And the car was ready for next day.

Bought the new Sienna from sales Jack Jiang, professionally trained and very nice person! Enjoyed the new car!

Very impressed! Amanda in service was
very swift and on point! Had my recall done
in no time , even sent a courtesy shuttle to
pick me up and drop me off, thanks
too all the on the park staff! keep up the good work guys!
10 stars!

Ricardo Garcia is very knowledgeable and patient in explaining the features. We are very satisfied and happy with his service.

Jeff Moore's customer service blew me a way, I will drive a Toyota as long as he is there to sell me one!

Two weeks ago I decided to pay Toyota on the Park a visit and set up a test drive on a 2017 XLE Rav 4. I scheduled it with Nigel Garth and got a very good costumer service and he made every thing to make the experience very good.Once we finished the test drive, they offered me a great deal on my 2012 model and we ended trading. The trade was very honest and reasonable, and most important fit on my budget. I am willing taking my next business to them and wish that the maintenance team is as good as the sales are.

I'm so happy I found this place for oil changes. The price is excellent for synthetic OEM oil & filter. Just drive in no appointments for oil changes. Cheaper than private mechanics. They offer a free car wash (not brushless) but I don't mind as my car is old and 2 extra car wash tokens as a gift. Nice clean spacious waiting area with free coffee/tea and a chef that offers breakfast at reasonable prices. I am going to buy my tires here as they offer free rotations.

amazing service...always get a free car wash when i visit here :)

Had a great buying experience with this dealership! Ricardo Garcia & Mahad were great!

Good experience. Andrew assisted me in financing my first vehicle in Ontario and was very considerate (to the best of his abilities) to the situation I was in. Knowledgeable of cars and shares a passion for their performance. Will be returning! Great place; great location; great staff! They even supplied masks.

Paul Joseph is very friendly and fast service for my car, He advise my car status for service and reminder me to make a appointment for service and I alrady forget. He is nice guy, ana I am very satisfied with his service. thanks again.

Bought a 2018 RAV4 by trading my old 2008 RAV4 with Toyota on the Park. The experience has been made very smooth and comfortable with their sales people Mantas Gulbinas. He is very professional, thorough and helpful. Thanks Mantas.

Thanks to Ted for amazing customer service. Me and my wife are happy with his helpful experience. throughout the whole process. He is very honest and knowledgeable
.

I m just recently buy a 2019 CHR Limited + Extended warranty + pretty much all accessory that could come with it so about 41G from here and pick up on August 31, 2018.
Maybe good place buy new car but service is terrible so buy new car is ok but don't get accessory or extended warranty because they may not install it probably or missing even they charge top dollar for it and you order your car month in advance, when it done no one will bother double check to make sure it install probably or make sure all the accessory purchase or order is install, when the time come or something happen you say you got extended warranty or under warranty they will say is in the grey area, when problem happen no one will own up to mistake or offer assistance endless you come back few time and demand talk to manager, it will be a hassle and confusing to get answer or problem sole or fix it simply they want you to pay or pay more even you purchase extended warranty so don t bother waste your time and money on the extra. Sale, Part and Service all under Toyota but none of them work together for better serve customer they may as well be 3 different companies, don t bother writing email to GM either because he doesn t read or reply back event you take your time write to him to address your concern so don t waste your time with it. It makes sent now I think about it nice looking build, good car cause it Toyota and terrible service maybe had to do with not all management is care here.

I am a newcomer in Canda. I really thanks Edward who recommend me a great Rav4 in Toyota on the Park. He is really nice, patient, considerate and professional. The car is very suitable for our family.

Great service, kudos to Chloe Clarin for helping me out.

Thank you, Jerome Estibal

I want to thank Paul Barreto for all his help with the purchase of our used Toyota Highlander. There was some miscommunication on some the details of the vehicle which took some time to sort out. Paul took ownership of the situation and helped change a negative experience into a positive one. He took time to understand our needs and definitely addressed some of the concerns we had. He was great to work with and we appreciate all his help with this purchase.

Lastly, a big thank you to Ricardo Garcia for his efficient and detailed delivery service. He went through all the details of the Highlander and answered all of my questions.

Just finalized my new lease with Toyota on the Park. My needs were pretty specific and John Lee was able to locate the exact vehicle I needed and in a very time-sensitive fashion. Anastasia went above and beyond, taking all the time I needed to fully understand and utilize all of the "new to me" features offered on the Toyota. A very good experience!

Bought my car here! Amazing experience. I highly recommend Jeff Moore.

Javier and Akim were great. Extremely professional young men. A pleasure to deal with.

Service department is great. Sales department "0"
Tremendous turnover. Sales people know nothing about the products. They would starve to death if they were selling anything but Toyota's. We tried to trade our Low Mileage top of the line Toyota and the sales manager offered us $4,000 lower than any other dealer. He basically told me thanks for your business, but F$^% Off, your used Toyota is worthless. Luckily they are not the only game in town.

This place is awesome - great staff, amazing amenities

Great sales department, and kind people, definitely recommend this dealer, specially dealing with mahad and Andrew, they know how to treat a customer and made the expense of buying a used vehicle a breeze specially working around the social distancing and the covid-19, my wife is loving her rav 4

Excellent service all round from Alisha Shah and the Salesman Peter D'Costa.
We have always had Sienna vans . And happy to get a new 2017 model

Attempting to respond to a recall notice on my Matrix, after reaching out on three separate occasions trying to set up an appointment and not hearing back, I took my business up the street to Scarborough Toyota where the service is exponentially better.
I will never recommend anyone to Toyota on the Park.

I recently bought a used car from Toyota on the Park and I really had a great experience with Sales Consultant Joe Oliveira. Joe was extremely professional and well informed about the car and the entire sales process. He provided all the details about the car, the history, car proofs, the financing process etc. What I appreciate the most about Joe is that he was calm and very professional and I did not experience any kind of pressure from him at all. This was honestly my first car buying process that went very smoothly with no hassles. I also appreciate the help I got from Finance Managers Rui De Ramos and Ali....thanks for getting me approved!!

I had met an excellent sales representative Chitra Selvanathan at Toyota on the park. She is a great value to both customers and the dealership. She had aided me in finding a great vehicle that satisfied my requirements. She have made a stressful car search into a successful find.
I am very confident on recommending her for my family and friends in their vehicle search. Hoping she will continue in her rising journey.
In the past 5 years I have been to many dealership trying to find my dream vehicle but Chitra was the only one who made my dream come through. She will help you find the pot of gold at the end of a rainbow.

Bunch of scammers loves wasting of others. Especially the finance lady, i think her name is shelly. She has a stinking attitude. STAY AWAY

I purchased my vehicle from Toyota on the Park with help from Parker Raaymakers. The moment I walked in to the location, I was greeted immediately and the staff there was excited to have a potential buyer at their location. I was met with kindness, understanding and an energy that made my first time purchase all the more exciting. Parker made the process easy and listened to what I was looking for. He was prompt on ensuring I received the offer I was looking for and was consistent with following up with me ensuring my transition was easy. I can't thank him and Toyota on the Park for making my experience effortless and without all the awkwardness and pressure one might feel from environments such as these.

Used Car Sales: Came here due to the Google reviews but was sadly disappointed. Peter, the used car sales manager, had his gamesmanship on full display e.g. "On a $30K used SUV (2013 highlander with 95K kms and a collision), the discount I can give is only in the hundreds" but the best line was: "on the trade in, buyers prefer 4 cyls instead of a V6 so I have to knock off an additional $500 on the value of your trade". Let's give Peter some credit - that last line was at least original, never heard that before in all my years of buying cars. Two hours that we will never get back. Take your business elsewhere.

Rebuttal to GM's note: Our intention was not to 'negotiate a substantial amount off of the purchase price' instead, it was to come to a fair price where the dealership gets a profit and the customer drives away based on a decent offer. It's not the initial pricing being questioned (that's why we came here in the first place), it is the demeanor and games that your used car staff play.

Service Dept: At least TOTP's service department are staffed with credible and professional folks. They offer express oil and filter changes that do not need appointments, and have a comfortable cafeteria style customer lounge on the 2nd flr. They are 5* for servicing your vehicle.

Well: first visit to the service department after purchasing a new RAV4, less than 4000km on the Odometer. Car's onboard sensor says one thing, service says another problem altogether. Explanation of why that difference, very odd ,not convincing, delivered as a brush-off. Anyway, the vehicle is now back to normal. Not an auspicious beginning, but early days in what l hope will be an OK relationship. We shall see.

Update 5 stars for Han in the service department. Thank you Han.

A five star review for Tony Khoury and the team at Toyota On the Park.
Tony treated us like family right off the bat. My wife and I felt very much at home with Tony. I appreciated his professionalism and his extensive knowledge of the 4Runner. Tony gave us a thorough training session on all the in's and out's of the navigation system.This was definitely my most favourite car buying experience ever. First Class all the Way.

We had a really terrific experience with Ricardo. Got our first car and he was very good with facilitating us. Doing service here all the time.

Please read! I am posting under an alias name first of all not my real name. Bought a used car a while ago. It was okay. Dealt with Bob who seemed personable and a good guy. The reason for the 3 stars is because everyone else at this dealership - serious attitude/culture problem - from the front desk secretary to the used car manager (who never even came out to congratulate me on my purchase or speak to me), to the finance manager (who said something condescending to me during the signing process), were all very unpleasant, stuck up, and full of themselves. I have never seen such snobbism anywhere else! I felt like they treated me like dirt because I bought an inexpensive used car, and not a Brand New $50,000 Highlander. They act like they are Ferrari or something :S Meanwhile they are just Toyota This is why I won't come back.

This is one of the most unprofessional dealerships I have ever been to. I had an appointment with Javier which I had booked one week prior to my visit. I drove from Mississauga which is an hour and I also brought my wife with me to look at the car, we both didn t go to work so we can purchase our new car and get it over with. When I arrived at the dealership 15 minutes earlier to be respectful of Javier s time and to have extra time to go over everything we wanted to know about the car. HE WAS NOT THERE KNOWING THAT WE HAD BOOKED THE APPOINTMENT A WEEK BEFORE. For a big dealership like Toyota on the park I don t quite understand why they have unprofessional people working for them. If you couldn t make it at least give me a call to let me know. There were other sales representatives working and none of them were willing to help, mind you I m sitting beside the receptionist and I could see everything. She was calling and searching for someone to help us even though ALL OF THEM WERE FREE NO ONE WANTED TO ASSIST US. After waiting for a while the receptionist got us a sales representative named John to help us and he was not interested to even talk to us. After talking to us for a few minutes John told us he s busy and will get someone else to assist us. Thanks to Carlos and the receptionist for providing us with the best customer service. All though I m very upset with my visit because Javier didn t care enough to show up and assist us as he promised so I decided to go over to Richmond hill Toyota where I was welcomed and respected. That s when I decided I was at the wrong dealership. Don t even bother booking an appointment with them. They don t respect you or your time and just like Javier, they probably won t show up or forget that they have an appointment. Very disappointed.

Chitra, Jessica, Rash and Jay where great and very happy with our amazing highlander!

Great experience with our second-hand car purchase. Thanks, Mike and Riccardo!

I stopped by in the last weekend to purchase the 2018 Toyota Camry LE Hybrid after communicate with the Sales person, Frank Mariyanayagam. I offered Frank to purchase the new vehicle at 3% above the dealership's invoice price instead of haggling the prices from the MSRP. Franck promised that he will try to do better than that. So I made an appointment to stop by to meet him in his dealership in the last weekend after we emailed for about 3 or 4 weeks....

We started with the trade-in's value of my very old and 13 years vehicle, Ford Focus. Frank asked me how much I wanted for my old vehicle. I paused a little and gave him the magic number which I had in my mind, $4,500 LOL for this 2006 Ford Focus having over 220,000 KM. Frank smiled a little and he probably knew that $4,500 was not the realistic number LOL. So he went back to discuss with his sale manager, Rashed Islam. He came back and showed me the autoTrader website to search for the same vehicle in this website which is currently selling. Fortunately, we found 2 of them LOL. One which was the exact same year and trim with my old Ford Focus and having about the same KM was selling for about $2,000 LOL. The other which was in higher trim and much lower KM was selling for about $2,500 LOL.

At this point, Rashed was sitting with us instead of having Frank walked back and forth between him and me.

To move it fast forward, I asked Frank and Rashed whether they can sell me the brand new 2018 Camry LE Hybrid at 3% above the invoice with $2,000 trade-in's value for my 13 years old Ford Focus. If they can make this happen, then we shake hand and I would give them my business. At the end, I offered at 2.75% above the invoice price and $2,000 trade-in which Rashed and Frank accepted my offer.

For financing this brand new vehicle, I worked with Shelly Butler who presented me with a simple form of credit application with Toyota Credit Corporation. I knew that my credit is not that stellar from being unemployed or underemployed a couple years ago in the oil rich province when the oil prices tank before landing a good job here in Toronto a little less than a year ago. So I wasn't sure whether my credit application would be approved. Wha la, six days after, I picked up my 2018 brand new Camry LE Hybrid. Frank was able to locate the colour (red with $255 premium) and secured the vehicle for me.

Overall, I am very happy with my experience with this dealership in dealing with the following individuals:

- Meghan - receptionist who was very eager and friendly in offering me coffee and water
- Frank Mariyanayagam - my SUPER STAR Sales person
- Rashed Islam - sale manager (Frank's manager) who worked in anyway to realise my offers of 2.75 % above the invoice price and $2,000 trade-in's value
- Shelly Butler - Finance person who got the work done and have my finance application approved. Be warning that Shelly was no simple Finance person. She might have spent about almost 30 minutes to up-sell me all of the extended warranty, rust proof, and etc. which I politely declined all of her up-sell offers. LOL

Upon the delivery of the car, my brand new vehicle was prepared with spotless and shiny as no other in the bright and sunny day in Toronto with a comfortable 15 C temperature. Frank took his time to go over all of the instrument, panels, enTune and etc. Frank also helped me to download and setup the enTune software in my cellphone to connect to the enTune installed in vehicle. So he actually went a lot of extra miles to do all of these things with me in addition to the usual instrument, panel and spare tire LOL.

Frank also walked me to introduce me to the Service department by the lady named, Amanda, whom gladly printed me a copy of my first two service schedules and two tokens of the free car wash.

I would highly recommend this dealership and individuals whom I mentioned.

Thank you very much gentlemen and lady for realising my dream of owning a brand new 2018 Camry LE Hybrid vehicle after I had driven my 13 years old Ford Focus in so many years.... LOL

Truly appreciated,

Poblarp

I have purchased 4 vehicles from this dealership. From the first time I stepped in the door it was nothing but great customer service. There is a reason why I have purchased 4 vehicles at this dealership and will continue to do so. Friendly, helpful, and very positive people to help you with all your driving needs.

Russell the service consultant was extremely professional and courteous. He explained my service in detail and his recommendations. Didn't pressure me in purchasing other services. This is why I always go back to this Toyota dealership!

Peter DCosta, thank you so much for the assistance with the new car, the best customer service we've ever had.you are the best of best..thxs also, Ricardo Garcia, thanks so much for all you help and you patience you are really friendly and nice, we really recommend thisndelaship.

Great experience with Paul B! Got great value on my trade-in and great price on my new Camry. Thanks for an easy and smooth buying process. Would recommend.

I've been going there eight years and still I feel they don't know me. I think they're expensive.

Bought a 4 Runner from Jenisha who was kind enough to let me get a test drive first and was able to answer all my questions and concerns. Would definitely buy from her again! Maybe the Supra next ;)

Thanks so much mike for helping picky the right car for me. Also, Ricardo Garcia you are amazing and super friendly, you are really good guy, thanks so much for all your orientation and help today. You guys are the best!

Very friendly service, except for the sale Person Chitra, very hard to get things done from her after sale is done, first question I was asked, am I here for sale or no, if no , she wont meet at all for resolve pending items. But maintenance team is very friendly.

Ricardo Garcia is a real genius! So satisfied with the service he gave!

Just got my SUV with Judy Hsu, she is very professional and accommodating. I was happy we completed the transaction only through phone and emails during the lockdown. She addressed all my questions and concerns. Highly recommended.

Very satisfied with Peter Decosta and Ricardo! Over the last two days Peter was fast and efficient and a pleasure to do business with! Ricardo was so friendly showing the vehicle and helping me figure out all the features. Will absolutely be returning to these gentlemen for my next car and would certainly recommend them to friends!

I booked service on 17 May via your website service form. Today 20 May- noone reply

Javier Caicedo has been a great salesman, we just bought a new RAVA4, with all his help and professional support we are enjoying the service offer.

If I could rate a zero star I would. Complete waste of my time. I called ahead of time for a specific vehicle they didn't answer the phone so I drove there from Hamilton because I really want a car they have. Upon entering the dealership I wasn't greeted or made to feel welcome. Asked one of the salesman for help he said he is busy and go talk to reception. I go to reception there is nobody there. I looked around and nobody acknowledged me as I am about to leave I see 2 salesman with reception talking and none of them look like they want to help or make the effort to ask if I need help. Not sure if people of color are welcomed at this location. I would not recommend this location, it makes me upset just thinking about how poorly I was treated.

Chitra Selvanagayam helped me buy a great Toyota Rav4 2018. Now I'm buying a 2nd car and she is the one who is helping me.

She is doing a great job.
We are happy with her friendly work.
She is doing a very well job.
Keep it up

Had a very bad experience with Toyota on the Park service department this time. I had been for a Oil change for my Corolla last week and requested them to be careful while washing the car before the oil change as there appeared to be some damage done from the car wash from the previous time (which they obviously had denied doing it!). For this request, they did not wash the car this time (even after I asked them to wash the car with care) and I was quite surprised that the oil change was pretty fast (usually it takes around 45 mins for whole process) and I was wondering why. They had not washed the car, fluids were not topped off, air was not filled on my tires which usually they do, door locks were not lubricated. Obviously it was very fast. Also, I was told I denied the full maintenance (which seemed to be due) saying that I asked for just the oil change, which they did not mention in the first place that it was due when I walked in. I did not like the way the whole thing was done. BTW, the quote that they provided for the damage that they did during car wash last time was $2700!. Pretty bad!

Special thanks to Peter D'Costa who made our purchase of Rav4 just a breeze. Great experience, highly recommended!!! Many thanks!!!

Thanks Ricardo Garcia for your extra help today explaining me how my car works with android auto. You are great, amazing experience and service with you

I did my first time service last Sat. I appreciated Jordan Lin's help for the arrangement, the whole process is very efficient, just took me half hour. Jordan would always like to answer any questions and warm to the customers. Specially, he can speak fluent Mandarin, which helps me a lot, if you would like to buy a Toyota car in the city, I recommend Toyota On the Park and find Jordan Lin :)

I went to Toyota on the Park and met with Javier Caicedo. Although I was unable to make a decision, I wanted to mention how outstanding the service was. Javiar answered all of my questions and walked me through what each model can offer. I have an 11month old baby and safety and practicality are paramount. Javier even let me test out the car seat for spacing. I hope to make my decision soon, THANK YOU JAVIER!

Great personal attention. Delivered exactly as promised!

We have been doing business with Toyota On the Park for years. The customer service we receive has been fantastic every time. We just took delivery of a new 2016 Toyota Sienna and traded in our 4Runner, as expected the whole team went above and beyond, truly exceeding our expectations. In my opinion there is not a better Toyota Dealership to deal with, first class Sales and Service experience EVERY TIME.

Wonderful service. Staff always pleasant and helpful.

Still in progress of acquiring a car from this Toyota dealer location. Based on the experience that I had with the personnel from Toyota I'm pretty pleased even in the times when the sales personnel can be to pushy and put pressure to complete the sale.
I'll update you the review once the deal goes through or not....

thank you to Mario, Paul, and Alice for the amazing customer service. all 3 employees worked together to ensure I am happy and very satisfied with my purchase.as a first time buyer I have gone to different dealerships and different competing companies. I ended up purchasing from toyota on the park because of the solid base of information with regards to the vehicle and the quality of extended services that Toyota has to offer. I have never been happier with my choice.
all 3 employees exceeded my expectations. they made me feel like a truly valued customer by paying attention to what model and specific details I wanted in the car and most importantly my budget and payment expectations. of course as a first time buyer I bombarded them with multiple questions and picked at every little detail in turn they provided very thorough explanations and addressed all of my concerns accordingly with regards to my purchase.
I signed the agreement and walked out of the dealership feeling confident about my decision. when I picked up my car I knew I made the best decision. I definitely recommend this dealership and these employees to anyone who asks.
I strongly believe that excellent customer service teamwork and communication between all of the employees makes the transition for buyers so much more easier, it ensures that needs and expectations are met.
I cannot thank them enough for such an amazing experience.