Had a very bad experience with Toyota on the Park ...

Had a very bad experience with Toyota on the Park service department this time. I had been for a Oil change for my Corolla last week and requested them to be careful while washing the car before the oil change as there appeared to be some damage done from the car wash from the previous time (which they obviously had denied doing it!). For this request, they did not wash the car this time (even after I asked them to wash the car with care) and I was quite surprised that the oil change was pretty fast (usually it takes around 45 mins for whole process) and I was wondering why. They had not washed the car, fluids were not topped off, air was not filled on my tires which usually they do, door locks were not lubricated. Obviously it was very fast. Also, I was told I denied the full maintenance (which seemed to be due) saying that I asked for just the oil change, which they did not mention in the first place that it was due when I walked in. I did not like the way the whole thing was done. BTW, the quote that they provided for the damage that they did during car wash last time was $2700!. Pretty bad!