I came into Taylor Kia of Lima because of the sign and drive promotion they are talking about on tv. Jerry Gerken will put you in a car you can afford and what works for your family. He will make you feel like you are at home making a deal at the kitchen table!
Not quite 4 star worthy in my book they seem to like to stretch things out and still not able to get what's needed
Very pleased and the sales person Elizabeth was awesome
Dave helped me out from exactly what I was looking for to how much I could afford and felt comfortable paying! The process was stress free and I am now a proud owner of a 2016 soul!
Horrible customer service! They get mad when you want to test drive a car and will push you out the door!
Great experience. Devin Spearman did a fantastic job helping Hannah lease her new Forte.
Very informative about the car I purchased, and very nice Elizabeth Mansfield took care of me in an excellent manor
I always have a good experience there. Anthony is a honest straight talking guy and always pleasant.
Ron Lyons sold me my first car. I would tell my friends to go to him anyday !
Salesman Mike Coleman was fantastic would recommend him
Was approved for the used vehicle I wanted but they tried to con me into getting a new vehicle I didn't want just so they could make more money so I walked out. What a joke of a place will make sure I let ppl know to never shop their.
Dave Eversole hooked it up! Bought a Mini Cooper S from him, super easy and painless! Highly recommend!
Was a real easy process. Dave Ebersole took care of what I needed in timely manner and with great customer service
Great customer service, long wait time. Never called us back to let us know about a loan though.
Ron Lyons is a great salesman. Always have a great experience working with him. This is our third purchase from Kia and our 2nd from Ron!!
My experience with tyler kia was great I got in there and got out of there in know time!!!
It was a friendly staff, just waited a little too long for paperwork.
Great experience with Justin Nance and all who helped get us into a beautiful Kia, Soul. They paid special attention to the fact that I needed the Kia, Soul, because of my disabities. A small car is to hard for me to get in and out of. Thanks ya'all ! We will definitely recommend you folks to family and friends !
Devin came up to us right away I told him what I wanted. then right away we started . We worked with Devin and Mary the whole time we were there they were incredible I would gladly recommend anyone that is looking for a car to come in and see. Devin and mary. these two are amazing and I would absolutely come in and purchase a vehicle from them again.
Love my Kia!! The service dept people are very nice and friendly
I would have to say my over all opinion was that it was a great experience! They were very kind, understanding, and tried everything to help us!
The top-notch customer service of Devin went well above and beyond anything I could want or ask for. He took time to figure out what was best for us and not him. It never felt as if he was trying to sell us but rather help us. I highly recommend anyone looking for a new vehicle to make Devin at Taylor Kia your first stop it was an honor doing business with him and my family and I will continue doing business with such a great guy and dealership. Thank you Devin for your help and hospitality.!1
These people are absolutely HORRIBLE to deal with, they think EVERYONE in the general public are stupid. I called them about a minivan I saw that they had online, I called about it and made them an offer, they told me to come up and there and they would work something out with me on it. I am disabled and I told them this - getting out isn't easy for me, I go up there and they had me waiting for almost an hour for the manager that they told me to ask for, meanwhile 3 salesmen/women came over and they started tryin their sales tactics on me, they even asked if I wanted to trade in my old van which was worth nothing and I told them that but they said let our trade in guy look at it anyways to see if we can give you something for - boy was that ever a mistake! they got ahold of my keys and "lost" them for nearly 2 hours, meanwhile they continued their ridiculous sales tactics on me - of course I stoned walled them flat, I was there for what I was there for and that was it, one of their salesmen was even so rude that he cursed at me and tried to say that I had said something vulgar to him which was in noway true at all there were even other customers that witnessed this!!!! So after nearly 3 hours of wasting mine and my 67 year old also disabled mothers time, they bring up this van that was rusted on 4 corners, had more miles on it than what the ad said, and had bad valve seals in the engine (letting oil past the valves and burning it causing smoke on start up and after left sitting at idle for a few minutes), so after all of this I was just dumbfounded at how terrible they treat people, lie to them, and try to do anything to push off a $400 a month payment onto people for a car that isn't worth $100 a month.... Beware folks, I'm tellin ya, they are good at what they do - they will sell you a car no matter what but at the cost of YOUR credit or you will be stuck paying thousands more for a car that isn't worth half of the price you paid a year down the road. HORRIBLE, HORRIBLE business......please stay away for your own good! OH and surprise! they still have the minivan and are still tryin to screw someone over on it now as I am typing this, it is a silver 2008 Chrysler Town and Country, they have it advertised on facebook right now.... if you doubt anything I say then go look at it for yourself, but be advised - don't let them have your keys....
Our sales person was Wyatt he was awesome!!!! Highly recommend, we came in wanting a used and got a brand new car, and he helped us get out of our horrible old loan.
do not buy or have service done here. they will screw you over
They took my trade in and down payment real quick, but took forever to get get the title. I had to call them twice to ask where it was. Then after we had already registered our new car, and saw our trade in had been bought and driving around town, they threaten to "undo the deal" because of information they failed to ask for in the first place. They were rushing and unorganized. We are still in the process of solving all the issues they have created for themselves with sloppy paperwork. Let's just say I won't be going back to them to do another deal. Check out theor facebook reviews! Wish I would have looked them up before going in because all of the reviews seem to have had a hard time with them as well.
Just want to send a shout out to me and all the people at Taylor Kia for helping me get a new start with a brand new car thanks you are amazing I want to say thank you so much. Mick Kimmel
I had a great experience at Taylor kia Lima. I got in and out without any hassle. Rocky helped me pick out a great car at a great price. He's a very nice guy and would definitely do business with him again.
we had a very good experience. everyone was really nice treated us good. mick was a very nice guy. thank you for our car we love it. this is from paul and tracy nealis. we had to do ithis on our daughters phone. we give mick all 10s.
Really great staff! Everyone was really nice. David Eversole did a super duper job! Very happy with my new car :)
Come see David Eversole to purchase your new or used vehicle!!! Great salesmanship!!!
I recommend Taylor Kia to anyone and everyone. The staff, very friendly! Each sales representative made it their business to introduce themselves. My sales representative Ron Lyons, Awesome Human Being. He made my wife and me feel very relaxed and at ease. Long story short, If you're in need of a newer or better vehicle stop by Taylor Kia. You'll be glad you did. Tell them Jamall Webster's review influenced you to stop by.
We did think we can get approved but Mr.Rocky (Bowboa) Rochte went in the ring for us and got us approved and even gave us a bobble head . What a great guy so come see Taylor kia of Lima and let their team get in the ring for you...
Elizabeth Mansfield worked very hard to get us the deal we wanted, thank you!
When I walked in I was so scared I would walk out with nothing. But let me tell u that my friend Ron helped me through the whole way. I'm so thankful that God made people like him. people who really care. Not only did I get a nice car but I made a friend. I made a establishment with a company that cares about my well being. Thank u for everything.
Great experience at Kia car financing I deal with Rocky and branding and they help me out very much
Absolutely Amazing!!!.So friendly best Experience I have had with a dealership..they were awsome !!!!! I was able to get a car I Absolutely LOVE!!.THANK U!!.I highly Recommend them
Rocky Rochte was a lot of help and he really helped us through the process! I look forward to doing business with him in the future.
Little disappointing that vehicle I purchased was only 1/3 tank of gas when delivered with salesman offering a full tank of gas to finalize the deal and did not keep his word
" THIS IS A RESPONSE TO CARRIE SLOOP "
This is the Sales Manager at Taylor Kia of Lima " Doug Stork " I was the person that talked to Carrie and I told her what to do 3-4 times and she had 2-3 of her friends call and be very nasty and rude to me. I talked with our Attorney and was told to tell them she had to go through her Insurance Company to get a loaner car and then their insurance company would segregate with our insurance company to follow the claims process. Carrie wanted us to give her a loaner off of our lot and we could NOT do that . I went outta my way to call her local Enterprise where she resided to set up a loaner car for her... apparently that was NOT good enough all she had to do was to take her Driver License in with a piece of mail and her Debit Card as she did NOT have a Credit Card .
I would like to begin by saying true customer service in my opinion has become a sales tactic at best until I had to have our repaired atTaylor Kia of Lima. Our was hit in the rear end at a store parking lot. I immediately contacted my insurance, they told us to pick a body shop and so contacted Kevin (service manager) at where we purchased the car. I still in amazement at how quickly Kevin took charge and made the severe sting out of having to have our car repaired and paying a deductible because someone wasn't mature enough to take responsibility for damaging our car. We barely lifted a finger, Kevin handled everything with insurance company, kept us completely informed during the whole process. He honestly made us feel our repair was the top priority, after a few minor setbacks because Kevin would not accept nothing less than perfection for our repair when everything was done we were more than completely satisfied with the job that was done. There are not enough words to describe how great the service team and especially Kevin are at Taylor kia Lima. They have truly renewed my faith in true customer service and I am truly a hard man to please. If I could I would give 10 stars in a minute, Thank you so much for fantastic job you have done. If you are needing any work done on your vehicle call Kevin, you'll quickly understand what I'm talking about.
They worked with me to get my new car ... A 2017 Kia Soul, helping me get the best deal. When I took it in for an oil change, as per the warranty, they not only changed the oil, but washed her and made her all shiny again.
I had a great experience. Mick Kimmel was the sales man who helped me purchase my brand new 2016 Kia Rio. Over all great experience and would recommend him as well as Taylor Kia of Lima to anyone looking to purchase a vehicle.
Could not have asked for a better experience. If your looking for a new car, make sure to ask for Justin Nance.
Awesome experience at Taylor Kia of Lima. Our Salesperson was Jason Wright, he was friendly, courteous and very honest. I would highly recommend Taylor Kia of Lima and Jason Wright...
Everyone was very pleasant. Dave was very nice. Was a great salesman not pushy like other we have dealt with.
Had a great a experience here, and was able to buy after filing bankruptcy.
Dave was very helpful did everything to get me exactly what i wanted/needed
Great experience! Drew was very helpful and found us an SUV perfect for our family.
Dave was easy to work with and he was a very nice guy.
when I went to Taylor kia they were very helpful as soon as I pulled in. They introduced me to Dave eversole who helped me achieve getting the car that I came here for.
Nice salesman nice atmosphere really worked for use to get are car.
It was a good expirence, was pushing for a car and they helped me get it, thanks
What a joke! This place advertises 6k over kbb! Ha. Not happening they just tack that onto the car your trying to buy. Then they string you along tell you oh yes we can get you that car 100% they dont call you back or let you know anything you have text them because NOONE answers their phone you have to go through a call center. Then they tell you to come in and once your on your way they text to tell you not too because they arent done making deals with the bank. Truth is he hadnt even started looking for a bank till the next day because I got text alerts when the banks pull credit reports. Then they text and say sorry the banks wont loan that much on that car? No probably not when you are trying to add my negative equity to it. Nothing but a bunch of lies! The way they do. Bussiness is shady at best. I would advise you to stay away from this dealership at all costs. Wasted 3 days of my time.
aj rochte " rocky" was extremely helpful and I would recommend anytime
Anthony is so helpful with everything that needs to be done
If I could give them no stars at all, I would. My experience was a nightmare. It was bad enough that I was visiting Ohio when my transmission failed. I was told by the dealer that we bought the car from that our warranty covered it and to take it to a licensed Kia dealer since it would have cost the earth to take it back to Virginia via freight. So where do I begin? I was NEVER offered a loaner vehicle and I had to depend on strangers to help me get what I needed for my toddler during the 3 long weeks they had my car. They seemed to have issues locating the transmission anywhere but California. Strange. Well, when they finally fixed my car, the temporary license plates were missing. They said that my car never came in with them on. I had taken pictures of my car when I dropped it off showing otherwise. Thankfully the dealership I bought the car from is actually way more competent and faxed me copies of the temps that I supposedly *didn't have*. If you can go anywhere else to get your car serviced, please do it. I am highly concerned that this location does not fairly represent Kia as a company that cares when it comes to the service department. Since my next stop is West Point, GA, I know exactly who I will be talking to about it.
Matt was a great salesman to work with. He was courteous and very accomodating. He was willing to go beyond what I expected to help us with the purchase of our vehicle. I would definitely consider buying again from Taylor Kia of Lima.
I had a terrible experience. I was there for four hours, 90% of it I spent completely alone. They took my keys to my car to get "information" and wouldnt give my keys back until right before I left even when I asked them for my keys back. After hearing the price of the car I insisted that i spoke with my husband, who was unable to attend due to an illness, and the sales rep David eversole asked me "was your husband with you when you bought your escape?" To which i replied yes he was and he said "ha, well he didn't help you there." They refused to take my answer of consulting my husband, as the payments were a lot high than we were looking for. I will not be going back there.
I bought a 2016 GMC with hardly any options from Taylor Kia of Lima in Oct 2016. I hadn't been satisfied with it since I bought it. But I went back 3 months later and told them exactly what I wanted...I got it. I couldn't be happier. Everyone was friendly and worked very hard to make me happy!! Love my new ride. Dark Cherry Kia Sorento. Smooth!!
Had a fantastic experience both times. I would highly recommend Devin Spearman. He gos completely above and beyond his job.
Wouldn't suggest buying a car here. I was new to purchasing vehicles and they didn't offer me an extended warranty so I jabe a 2015 elantra with a bad transmission now that I purchased in November of 2017.
Jason Wright dealt with me and provided excellent service..Highly recommend him to all friends in search of purchasing a car ...Great Experience!!
Literally here for 6-7 hours. Half of my day was gonna because they take forever and a half to get me in a car. This is the 3rd day it happened to me. The first time they put me in a 2019 car and said all I need to sign papers. Came here the next day to sign and they said I'm not approved. They put me in a car that was decent but needed only minor repairs so they lent me a vehicle to drive so I can get to school and work. Then they called and said that it wouldnt be able to pass inspection and was too much work to fix it. Then today, I got here at 12:15 and waited to get the car I got now for about 6 hours
I enjoyed working with Wyatt and Dave Eversole. Had a little trouble with my car that I purchased but they took care of me. Thanks for the good job!
My experience was such a positive experience! Thank you so much. In a matter of a couple of hours I was driving my new Kia which I absolutely love.
Went to Kia in Lima to buy a car, had a great experience and got a good deal through Rocky our awesome car dealer, Thank You!
OMG
What an amazing staff.
Derek Quiroga was fantastic!!!!
Couldn t have asked for a better salesman!
Dave was easy to work with. Nice and easy experience.
Excellent Customers Service given by Mr. Spearman!!
Awesome. Tim main took great care of me and was very patient with all my questions. Very highly recommended. Ask for Tim
Elizabeth Manisfield has great customer service! Was very helpful with the purchase of my mercedes! I have referred others to her Kia dealership!
I had an amazing experience with Elizabeth Mansifield. She really went out of her way to make sure I was satisitfied with the car. Also, when I see her around Lima she remembers who I am and what car I got. Great place to go. Very welcoming employees!
Rocky is a joke. He's a liar and a scam artist. The hole dealership will lie to you. Taylor kia is the worst experience I've ever had in my life. Raised the price on my loan, headlights fell out no bolts holding them in and the grill! Back window leaks and they just tell me sorry lol I would of took this back day 1 of they weren't such low lifes
Elizabeth Mansfield is a very helpful lady and made buying a new van easy
Very courteous and nice staff. Dave Eversole went threw everything very well and was a great person to deal with.
Elizabeth Mansfield provided me with excellent service as I purchased my first car. She was very helpful, nice, and professional as she assisted me. She has a passion for what she does and is very good at her job. I will definitely be returning to Taylor Kia in the future!
Was treated very well. They are very professional and courteous people. I will deal with them again.
Tim did a great job making sure we were taken care of and got the deal that suited us best. Awesome job!
I had my car just after 90 days so far I'm paying 1200.00 plus in parts i had gotten the extended warranty and that was worthless bc it doesn't cover the battery or starter!! I'm so pissed and i wouldn't recommend them at all! I felt rushed when I got in there the didn't even detail my car like they said it's still dirty and they claim they cleaned it and I came back and said that there's no way bc there was a McDonald's lid in the side of one of the seats!!! I'm so pissed!!! they did not inspect my car at all plus I think it was in an accident before I got it and online it didn't say that it was. I feel they are very shady!!!!
I can't say enough about our experience so far with Taylor Kia! Michael is fantastic!
Devin Spearman ROCKS! He made the impossible POSSIBLE! Taylor Kia Lima is exceptional!
Rocky is awesome I recommend going to Lima KIA staff are all amazing people
The only positive thing that I took away from my experience is "a lesson learned". It took 4 hours since the salesman first greeted me until the end, which is crazy in itself. Also, when we talked about what I was looking for, I specified the payment amount that I could afford each month and they didn't even come close, I really feel that they didn't even TRY to come close. The only reason that they got my business that day is because my back was against a wall and I had to have a vehicle to get my son to important appointments 2 hrs away. So now my vehicle that I acquired that day is going to be sitting except for work and appointments( I can't even enjoy it). The salesman did promise that if I bring it back in a year(after making a years worth of payments) that I could trade it in for something more affordable. We will see if he keeps his word. All in all, I really feel like they could have done a LOT better.
taylorkia-lima.com
