Taylor Kia in Lima Reviews

Love our vehicle! Smooth process and everything was done quick and efficiently.

Went for a job interview. They called me and offered one. Said they found me on a job site.
I was told the interview went so well they were going to call me sooner than later. One said a few days. It's been over a week. I was super exited to dive into a new amazing opportunity. Not a bad review but it would have been nice to at least be called to let me know yes or no.
Staff was really nice though.

Rocky the salesman was awesome. Great people to deal with. Great experience.

We bought a 2016 Forte and I love it! Devin did a great job finding the car for me. Nice experience buying a car at Taylor Kia !

Dave was easy to deal with...hassle free...allowed me to be my OCD self. Thanks!

From the moment we stepped out of our car, Justin was there to greet us and guide us to a well informed decision. The safety features, the pricing, and the benefits package were all factors in purchasing our vehicle, but the true decision came from feeling like we were "home" from the start!

Great experience. Ron Lyons fought to get me everything I needed and more!

Here with David and the process was simple and easy.

Salesman Brett Longstaff did a wonderful job ! Helping us pick and purchase our vehicle . Thanks Brett

We got a scratch off worth $5,000 dollars and called them and they said yes it is worth $5,000.We went to Taylor Kia and it was a gimmick worth $5.They then tried to pursuade us to buy a car. This is honestly the worst car dealership I have ever been to.

Wonderful experience! I went with my mother and my son to look at vehicles. I ve shopped locally before and felt taken advantage of because I am a woman. At Taylor Kia of Lima, I didn t feel this way at all. The staff treated each of us with respect and kindness. It takes a lot to entertain a 12 year old boy while car shopping/purchasing and they did just that. Devin our salesman was wonderful. Definitely recommend Taylor Kia and Devin! I know where I will be going to by my next car!

Take advantage of the young women. Over charge majorly on Vehicles. And charge outrageous prices on maintenance. Set a high payment on a vehicle and help my car after maintenance. They do not try to help you just want to get as much money out of you as they can. Will never recommend this company to any one.

Elizabeth Mansfield was an amazing sales professional. She was really understanding to our needs.

Really cool people, beat my expectations, which isn't a typical experience with other dealerships I've dealt with. If you want someone who will work hard for you, ask for Dave Eversole, professional with a good sense of humor.

I had a great experience hear. Mary Spearman did a fabulous job putting me in a new car. I will recommend this location to friends.

Devin Spearman was super friendly, worked quick and got us a really great deal on a newer vehicle with lower payments when other car lots couldn't! He worked out a deal that worked for us! Definitely recommend Taylor Kia! Call Devin if you need a good deal at a great price!

Dave was extremely friendly and an informative person to work with! Thank you Kia!

Buying a car is a long process. Expecially when you don't make decisions without fully thinking every scenario out before you come to a solid decision. Took us 3 days to pick out a vehicle for me. Brandon Pedraza helped make that a little easier and worked with us to make sure we got a great deal that was in our budget. He brought in 2 extra of thw same vehicles off other lots so i could compare them to the 1 they have in lima. My husband and i went to Taylor KIA of Lima to trade in my car for something with 4-wheel drive that would be more reliable in all weather conditions & ended up with 2 dream vehicles!

rocky helped me out on finding wat I wanted and I really didn't think I was driving out of here with a new vehicle but rocky went out of his way to make it happen I very highly recommend coming here to find a new vehicle thanks everyone who helped me out

Dave was very friendly and helpful! A nice selection of vehicles, but I didn't get a chance to "walk and look" which would have been nice to do. Overall, good, friendly, and helpful service.

Bought a van from here two years ago. Even with cash in hand ready to purchase, the wait was very long. Our salesman promised twice to get us some touch-up paint, but we never got it. We pointed out a piece of plastic that was broken and they took it in the shop to fix it. The glue they used didn't hold and it broke before leaving the lot.

Really great place to get a car an really friendly people

Cam was very personable and knowledgeable throughout the whole process of trading my car and buying a new one. I am extremely happy about my new car! Best deal ever! Ask for Cam at Taylor Kia in Lima,Ohio!

Bought a car from Drew today. Great experience. Great group of guys I dealt with.

Very good customer service. Very helpful
Elizabeth Mansfield deff did her job n helped full fill our needs.

Dave Eversole was very helpful in getting us into a new kia forte. We are very happy with our shopping experience at taylor kia of lima

Devin was very helpful did a really good job and put up with me so saying that's alot

My wife and I came in with relatively low expectations of getting a new or used car. Ideally, we needed to have 2 cars. All I have to say is that Rocky Rochte went above and beyond in getting us the car we wanted. Not only did we get a 2014 Chevy, we also were able to keep ours! Thumbs up guys for going far beyond our expectations!

Dave was absolutely wonderful in helping make Alicia's dream come true of owning her new to her Chevy Equinox!, He went above and beyond and was very patient and kind :-) thanks Dave!!

Elizabeth was very friendly and she had great PR skills. We had a great experience with taylor kia of lima.

Great company. Elizabeth was very nice and helpful. Thanks

We went to Taylor Kia looking to take advantage of their Buy1Drive2 offer, and were greeted by a friendly salesman named Tim Main who helped us through the credit application process and who, after our credit was found to be not good enough to buy 2 brand new cars, help us find 2 used cars that we could afford. Before we left he showed us where the service area was and introduced us to the woman (I'm sorry I don't remember her name) we needed to speak to in order to schedule the first oil change. Overall buying our cars at Taylor Kia with the help of Tim was a very pleasant experience.

Elizabeth was an awesome, friendly , attentive saleswoman!!!! Will definitely come back because of her!!

I came in with questions and Devin was more than helpful and Honest. He let me take the car overbite and when I returned-he told me I may be qualified for an even better deal!! And he helped that deal come true!!

David Eversole was great. Very personable. Answered all my questions and made this experience as smooth as can be.

Dave Eversole did a great job handling our purchase of the F-150.

Dave was amazing help and really worked with me to get me in a nice new KIA Forte! I always dreaded buying a new vehicle from what I've heard about how pushy sales associates are but this was not the case I felt completely comfortable! Thank you Dave for the great service!

Wyatt did an excellent job helping me with my purchase and totally blew me away with his customer service skills!

April 2018 bought an explorer 2014. After we did the test drive and paperwork, my husband and I went for lunch, since they had a few things to finish up on the truck. After lunch, my husband dropped me off and I drove home. I had then went to walmart to get floormats for the truck and then went back home. That night I notice a significant, long scratch on my back hatch. The next day went to file a police report (surveillance shows it didn't happen at walmart) and i had called Kia. I was told by Brandon, the Lima store manager, that he would get to the bottom of it by checking with tech.and call me back the next day. He never called back or responded in any form of communication, after several attempts to contact him. I went into the store and a manager told me Brandon was not in and this manager then told me they could not prove this scratch was there when I left the parking lot d/t the surveillance does not record. He also told me they leave the vehicles unlocked. I simply wanted to see the surveillance when I left to prove it was or wasn't there when i left the lot. We will never recommend this business to anyone because of their extremely poor customer service from managers! On a side note, the sales agent Kaleb is great. Buyers beware.

Great experience with Taylor kia of Lima. We highly recommend this is our second car purchase with them in 6 months. Call Devin Spearmen at the Lima branch he worked very closely with us and made us feel very comfortable

I thought the Kia staff was very helpful and understanding. PJ was very informative and helpful. And the lady in financing was excellent

Jason did an awesome job getting me financed for a brand new car if ur looking for a vehicle this is the pace to go customer service was the best

I had a 2001 Pontiac Grand Prix GXP that was a little problematic as I have been labeled disabled and unemployable by the Veterans Administration. I needed a vehicle that would be easier for me to get in and out of easily. Mr. Nance was very patient and understanding, even when I was doubtful. Kia won a dedicated customer!

Elizabeth Mansfield is the best car sales professional I have dealt with, she tries her very best to make the costumer happy

The service department is terrific. Anthony is always a pleasure to talk to.

Got in got the car had no problems interest a bit high but also have no established credit the sales man was Devin he took the time to get a deal that got monthly payment that I could afford thank you Devin

Devin Spearman is an excellent salesman. He was very professional and pleasure to do business with. He was very honest and helpful.

Tim was great. Definetly recommended him and Taylor Kia.

2 years ago I leased a Kia Forte. They had sent a promotion in the mail and my mom and I went to check it out. My lease was technically for 3 years. When we arrived Rocky greeted us at the door and started to help us out. At the start of my lease it was explained to us very incorrectly and that was soon addressed. Rocky brought Jason over to help and together they sure did! They explained everything, how a lease is supposed to work. However, I dropped my lease early and I walked out of the dealership with a brand new car! They were very patient and I couldn't have asked for better service!

Our salesperson was Devan Sperman and he was so very nice and we bought another car off of Devan two years ago and we really like him he has a great personality !!!!

Super relaxed environment! Ask for David Eversole!!

I bought a new car at Taylor Kia in Lima. I had a great salesperson his name is rocky and I recommend that you ask for him if you go and buy a car from Taylor Kia.

We would like to thank Dave Eversole for taking time to get us our car. Thank you, from the Bennetts

Ron was amazing. He answered every question that my uncle and I had during the entire session. He was quick, and helped me in every way he could. Would recommend everyone to go and visit Ron if you would go to Kia.

The sales people here work hard to try and get you in a newer vehicle. I am a repeat customer, and both times, they exceeded my expectations in purchasing a new car. I don't have that best credit, and yet they found a way. Highly recommend giving them a try

Elizabeth Mansfield was a superb saleswoman she was very upfront and described everything we needed to know in a very professional and matter of fact way that I loved...thank u Elizabeth for a fantastic buying expierience

Our salesman was great, my wife got her 1st brand new car.

I will NEVER do business with them again. Salesmen were very pushy and not understanding at all. I paid almost $2000 more for the vehicle than what it was posted on thier website for unfortunately i didn't learn this until after the deal. Ive had nothing but problems with my Kia sorento that was only 3 yrs old. Then they charged me twice for my downpayment I didnt learn this till the next day when my card wouldnt go through at the grocery store and it took 2 days for them to put the money back on. I wouldnt ever recommend ANYONE to them, Ive never had a worse buying experience!

Second purchase for my lady. Great cars great people. None better. Aaron in sales and the service manager are excellent.

After getting a couple different options I wasn't interested in, I kindly said no thank you to them all and then after saying no, the staff then got very rude with my mom and I!!!!! Not friendly if you don't like what they have to offer!

Great experience, will recommend Taylor Kia to all my friends. Very happy with the service and my new Rio

I had,a wonderful experience with my salesman Ron Lyons. Was very willing to work with my demands and was very personable. I highly recommend these guys

Everybody that works at Taylor Kia makes you laugh and seems like you have known them for a while. Dave did an awesome job getting me into a brand new car!

Terrible at customer service don't even turn calls in a timely manner

Elizabeth was able to meet with me right away. She understood exactly what I wanted and knew what she was talking about. She was able to get me into the forte with the budget I wanted. If your going to Taylor Kia in Lima I would recommend going to talk to Elizabeth!! Thank you so much!

We walked in and felt like we have always shopped here. We have not, this was our first time but will definitely recommend you to all our friends Devin was extremely knowledgeable and explained everything. He got us in the car we needed. We are very happy.

My experience with Taylor KIA was great. Their sales representative and I worked together, and I drove away in a 2016 Kia. Thanks!!! God delivers on time.

We love Taylor Kia!! Purchased our 3rd vehicle from here a couple weeks ago. Ron Lyons was our sales guy and he was super awesome!!

David Eversole was very helpful and extremely patient. Defintely check in with him when you begin looking for a new vehicle.

Dave did a Fantastic job. Always like dealing with him.

Very disappointed with the sales department I worked with Ron Lyons, told him every detail of what I was working with, a lot of promises were made, with NO follow through!! Ron also congratulated me 3 times during my 3hr visit asked me to pick a car and color, after the test drive I learned that not only was the color I wanted not available he was not able to hold his promise of getting me a car period! This is a scam to get you in the door and run your credit down just so they can make a few bucks! Poor salesman quality!!

Came into Taylor Kia looking to upgrade my current kia forte and was very happy to deal with salesman Tim Main. He was very personable and I drove home a new 2016 Kia Forte. Good job Tim! And thank you! I love it!

Absolute WORST experience of my life! Please DO NOT go here! If u do, make SURE u have the vehicle thoroughly inspected by your own mechanic. They sold us a car that has barely run from a few days after signing the paperwork, as well as MANY other problems! Its been in their shop more than Ive had it! These people r EXTREMELY good at lying to get what they want....your money. So please beware!! Obviously the comments below mention Brett Longstaff alot & Im guessing he must have had these people come on & leave them, but he is the one who actually made this experience so bad! Thats y I believe these comments/reviews were left by friends or someone he gave discounts to or something. He will not help make this right & none of the managers nor Steven Taylor's assistant, Alex Buchanon has returned my calls.

Devin was great to work with. He worked hard for us to get us into a much nicer car

Jason Wright was very patient and informative in helping me find a vehicle that meet my needs and payment plan. Thanks Jason.

Devin was very helpful in getting us set up with the car we wanted!! Thanks for all your help!!

Had a great experience. Rocky was amazing and made sure he done everything he could together me in the car I wanted. So thankful to work with rocky when buying my new kia

Wyatt Eversole did a wonderful job! Very kind and knowledgeable! I will always recommend my friends and family to this young man! Thanks again Wyatt!

Devin is AMAZING and so helpful!!! We had an wonderful experience and will be telling everyone we know :)

Rocky was the BEST. He made sure we got everything we wanted in a new car. Michael made sure that we were comfortable with all of the car's features before we left. Couldn't ask for a better group of folks to purchase a vehicle from.

Dave provided great customer service today. I appreciate all the help.

Brett was very helpful, and made the experience of buying a car enjoyable.

Dave did a fantastic sales person. Process real fast.

Great, friendly, strong sales team i loved how they made feel so welcome and went into great detail with making sure our kia was exactly what we were looking for.