Taylor Kia in Lima Review

I'm going to have to throw a nope card on this place. I was out shopping for a used car on Saturday with a very limited budget. I stopped in here and was amazed by the experience. I told Wyatt what I was looking for and he collected all my personal information and a good chunk of my free time to finally pull around 1 car. Instead of a used car in my price range, he pulls around a new car, 3 times out of my budget and absolutely nothing I told him I was looking for in a car. I was beyond shocked to have had so much of my time wasted. I told him we were not on the same page, and if he couldn't point me in the direction of the used cars in my budget, I was leaving. He hemmed and hawed about coming back in to sit down and "work something out with his finance guys, and about bang for my buck and so on". Nope, gotta go Wyatt. Then his manager starts calling me trying to get me to come back. I tell him no thanks, and some other things... and hang up on him. He calls a couple more times, and then sends me a text. I tell him to stop contacting me. Great, I was fine to let this awful experience go as I found an amazing used car in my price range at Allan Nott Honda after leaving Taylor Kia. However, this morning, Monday, I get an email stating Taylor Kia ran a credit application and accessed my credit report today, 2 days after I told them to never contact me again. Now I have a hard inquiry from this joke of a business on my report for 2 years. I would not recommend this business to anyone! I would recommend Bryan over at Honda Used cars up on 309, great place to buy a car.

I would recommend Taylor Kia to anyone. The device Rocky was excellent and got me what others could not. I thank you sir.

3rd vehicle brought from them as always very fast and completely satisfied with Justin and Taylor kia thanks again

Mick Kimmel was friendly and super helpful will most definitely be back!

Great experience with Dave Eversole! Had us in and out quickly and worked with us to meet our budget!

They were extremely helpful in making my decision to get a new car an easy one. They were so courteous and thorough, and I never felt pressured like you usually can at dealerships. I would definitely recommend them!

Thank you Elizabeth Mansfield for making this a quick and easy process. I love my new car !

Took them.2 days to respond bk to tell us to come get our car we already had one by then

Justin was fantastic! He is very kind and very quick. I look forward to working with him again in the future!

I bought a new Kia Optima from Taylor Kia and I am very pleased with my experience. The entire staff was very friendly and helpful and made sure that I was happy with my decision! The person who helped me make this decision was Rocky Rochte...what a great guy! He made sure to get me into a great car at a great price!!! I would reccomemd buying your next car from Rocky at Taylor Kia! Painless process and will be back next time!! Thanks

Brett Longstaff was incredibly friendly. Definitely made buying a car less painful. Brett even gave tips on how to improve our credit score. Very friendly and easy to connect with.

Elizabeth Mansfield was the best salesperson I have ever encountered. I was in need of a vehicle that was reliable and safe for my family. She went above and beyond to find a deal that would fit my needs and what I could afford. I felt no pressure. I was completely at ease. And I have been telling my friends . When I ever need to buy a car again; I would not hesitate to choose Taylor Kia again.
Thank you so much!!
Lynn Burkholder

It's the place to go to when you need a reliable car, I was literally walking the streets trying to find a car to get back to normal life! And I got accepted for 2 great cars in a matter of 5 days!! A Mazda and Kia Forte for my wife, for a very reasonable monthly payments, Mick Kimmel, is a great salesman who cares about his customers as friends, and it was a pleasure dealing with him and Taylor Kia as well, great experience and I totally recommend it to others. A+++++

Tim was great. We love our Forte. He didn't pressure us into anything and he worked with us to get what we wanted. Thank you Tim.

Very attentive personnel. I would highly recommend Ron Lyons to anyone looking for a vehicle. Very honest and will do whatever he can to get you into your new vehicle

Hate this place! No prices on their cars. The salesman are rude

Mick was really nice and worked hard to get me a good deal.

Great job brett thank you for ur support helping me god bless you all i will be back again .thank you

Rocky in Lima Ohio was great helpful not pushy tried his best on everything. We really enjoyed the experience

I got a soul in November 2017 they sold me a used car with a busted light without telling telling me. It was night when I left Lima lot so I didn t see it til the next day. I ve had issues with my car and the insurance company my salesman found for me(founders) insurance refused to pay a claim on my car and Kia gave me 3 weeks of run around on helping me tbough it all to tell me this morning they can t help either. Drive it cautiously because I shouldn t be driving it at all! I won t be back to buy any Kia and I don t have good word of mouth my prior review as Dawn Jones will go to * one star too

Dave eversole was very nice and made everything right!!!!!!

Awesome experience. They worked quickly and efficiently to put us in a new car.

Mary was amazing. I walked in thinking I couldn't get nothing nice, but she made it possible. I would recommend all my friends looking for a new car to her.

Great experience. Very helpful staff. Staff was courteous and responsive to our needs. Dave Eversole was a great salesman.

Absolutely hands down the most backhanded, dirty dealing, unprofessional bunch of LYING ignorant people I have ever had the displeasure of doing business with!!!! Do not believe them, run far away! I will never do business with this Scumbags again! Jason the floor manager is a obtuse compulsive lier from the tenth level of hell and his sidekick Jody the finance manager is a complete two face $#@%!!!!
DO NOT GO TO THESE PEOPLE FOR A CAR NOT EVEN TO LOOK!!!!!

Devin was great and Ed in Finance was awesome. Will definitely recommend family and friends.

Dave was amazing and was the best car buying experience ever.

Dave Eversole did a great job and would recommend him to anyone looking for a vehicle!

We were in need of a vehicle with more room and a lower payment and Dave Eversole did everything he could to help us achieve that!

Great service and selection!

The salesman I worked with,Ron lyons, was very patient and courteous and we were able to work out a deal and get me in a new car I love.

My experience was amazing and Ron is so great, fun, and made my overall experience incredible! Will definitely recommend them to everyone!

Went in for a deal they had going on offering up to $6k over blue book for a trade in. As soon as I got there they immediately took my information to run my credit which I didnt even ask them to or talk to them about. We waited an hour just for the sales guy to try and sell me on a model I hadn't even specified I wanted.

When I finally got fed up with the experience I straight up asked them what they were offering for my trade in only to be offered the very low end of blue book value! Waste of my time and waste of a credit check. Never come here.

Elizabeth. Met her in service. She has informed me on inormation on trading my van .

Ask for Alex Grove. Rarely do I enjoy the sales process, but Alex did a great job of explaining each detail of my Volkswagen- not something I expected at a KIA dealership. From there, he got his team to find me financing and helped keep all the behind-the-scenes details simple and seamless.

I never felt like I was dealing with the stereotypical used car salesman, not even close. He was personal, cordial, and professional. He even took my car back to get detailed for a second time after we saw a couple spots.

He checked up on me a couple days later and is going out of his way to help me find a better way to mount the front plate.

I couldn t be happier with my purchase. Taylor KIA is lucky to have such a personable salesman.

Brett and everyone were very helpful worked hard for me to bring home my KIA Sportage! Yea! Thanks guys!

Kudos to the best staff EVER!!!!!
Elizabeth Mansfield, P.J. Alejandro, & Doug Stork were ALL EXTREMELY Patient, knowledgeable & understanding........ I'm VERY particular & they exceeded my expectations.
Will DEFINITELY refer Taylor Kia Lima to family & friends!!

Rocky it a great job..thank you for great service at Lima Taylor KIA

Absolutely horrible experience!! Found a car online and contacted them immediately. Was told I had a VIP appointment to test drive the car since I was coming from over an hour away. Even called 30 mins before I got there to make sure the car was still there because after reading the reviews I wanted to make sure. Upon arrival no one had any clue where the car was or what appointment I had. Come to find out they sold the car 15 mins before I walked in the door and didn t have the decency to call me to let me know. I was furious and the sales rep that I was dealing with could only say I m sorry about that we just don t have good communication... drove over an hour, rearranged my work schedule all to find out the car they were holding for me for my VIP appointment was gone. Never had such a horrible horrible experience! Never buy a car here or if you do make sure you don t call ahead because they will sell it out from under you. Also they don t even have enough license plates to go around for test drives. One of their salesman got quite disgruntled with another employee because they couldn t find a plate to put on a car for a test drive. Overall never go here it is NOT worth your time!! They even sent a text out after I had left thanking me for my purchase when I wasn t even the one who bought the car!!! Just out of this world awful.. hope I can save anyone else from this kind of treatment. I would give no stars if that was an option.

Friendly staff, very eager to do what it takes to make the customer happy. I'm one very happy and pleased new car owner. Thank you Ron and everyone that was a part of our car buying experience.

Elizabeth Mansfield was very helpful in helping my wife and I to decide which model best fit our needs. She was very knowledgeable about the vehicles she showed us and was a bug part of our decision to join the Taylor Kia family.

Me and my wife had great sales person when we bought are new car he was great thanks Tim main

Drove from an hour away to look at and test drive a vehicle. Financing already in order! Liked the vehicle itself but the staff was not very knowledgeable about what they have on the lot. Which is fine but then find out, dont make the customers do the work for you. They didn't seem to do any work to get details on the vehicle or want to answer questions.. The place appears to be very messy and unorganized. Trying to get ahold of anyone you have previously worked with or to get a call back is impossible. We offered a lower but very fair price on the vehicle then the listing price Which they did not accept and that's fine but next day they dropped the price by 750 dollars so we tried to contact them again. Then a few days later they dropped the price 1200 more and yet did not call us to see if we were interested. We called exactly a week from the test drive and no one knew anything and tried telling us the vehicle was no longer on the lot, then it was that person isn't available, and lastly when we did get ahold of someone else we told em to forget it. Terrible customer service!!

Thanks you for the great buying experience Mr Lyons

Dave Eversole provided great customer service and did his part to get my lease to an acceptable number.

Elizabeth was a great sales person and got me a great deal on a brand new car

I had been talking with a salesperson for three weeks about a used vehicle. Was told it was being worked on and he would call me as soon as it was ready. I called to inquire about vehicle but he did not return my call.
I went to dealership in Hope's of buying vehicle and was informed that it had been sold the previous day.
Very poor customer service by Taylor Kia of Lima.
I will not go back or refer others to them.

Was easy! Relaxed atmosphere! Whyatt could not have been nicer!!!!

Great experience Rocky Rochte did excellent job getting us out of our 2 year old kia Rio into a bran new Forte.

Got a new 2017 kia Sorento today thanks to Devin Spearman! Had an awesome experience he was great!

Tim Main worked well with us and did a good job explaining the car and it's features. I would have liked a lower payment but we were finally able to agree. Thanks Tim!

Ive called this call center and the dealer its self these people are impossible to get ahold of.

what to look at a car looked at three different cars no one can tell me the price of the three different cars trying to say that the price on a car dependent on your credit score sound like a very shady establishment

The salesman Ron Lyons was an awesome person to talk to and worked hard to make a deal to sell me the charger that I bought.

Dave Eversole did a fantastic job at taylor kia! He was very professional and very understanding of everything we wanted in our vehicle. He also helped to make sure we was comfortable while waiting. Dave did a great job at explaining the whole process and answered all of our questions! Very professional! If I could give a hundred stars I would. Thanks again DAVE!

Jason was awesome. They explained everything in full detail. I love my car

Dave Evernote, great to talk to and enthusiastic about his work

Wyatt E. was awesome to work with, he made the process a lot easier.

Dave was awesome. He got the job done and got us a vehicle

The experience at Taylor Kia of lima with Rocky was excellent I would definitely recommend buying a car there so get going and make sure you ask for Rocky

Went to check out a car and talked to Rocky. Did a great job. Bought same day

Went in there with a roll over amount from a loan hoping they could help get us in a new or newer car. Unfortunately, they were not able to but was upfront and honest about it. They did not waste any or our time trying to make something work that wouldn't work. We appreciate the honesty. Thank you so much.

Wyatt Eversole, the salesman, stood by me through the whole process even though it took most of a day and several back and forths he found a bank to say yes. He got me the vehicle i had my eye on the 2018 Kia Soul. Five stars and two thumbs up to you Wyatt.

The management and sales staff was very attentive and Ronnie my salesperson was very knowledgeable and professional

Dave was very easy to work with, nice pleasurable experience

My tire pressure light was on so I drove to my local Taylor Kia to have my tires checked and walked out with a new car...and I am so excited and very pleased with my new Kia...Thanks to Brandon Pedraza ...an awesome asset to Taylor Kia of Lima...was impressed with his professionalism and even though I had just met him...I felt like I had known him all my life !!

I received a letter in the mail stating that Taylor Kia was looking for used cars so I decided to check them out. Taylor Kia definitely tries to meet your needs realistically. This is the first car trade I have ever had where I got what I asked for. There were no sly tactics used by the salesmen to trick me out of my car. Everyone was so open, honest, and upfront with me!

Rocky did great, worked with me and didn't let the banks take me for a run!

Jason was outstanding!! He stated my options, no high pressure and did everything to get me into a new car. Never thought I'd drive off in a new car. Awesome experience, definitely worth the drive, and I'd recommend him to anyone.

Dave, helped my mom and my aunt and soon he will help me, he is an awesome guy, the sevice from him was out standing. GO DAVE!

We bought a truck from here and have had nothing but issues with it. The salesman wasn't honest with us either. Will never buy from there again. They rip people off

We were treated very good. The staff bent over backwards to give us the deal we wanted and could afford. They even allowed us to go back to our house to bet paperwork. This was an hour drive one way!

If you are in need of a car, do NOT go here. I was sold a car that had 2 problems, they only disclosed 1 and have refused to fix the other problem. The check engine light was on from the moment I bought the car. I was told it was the O2 sensor and that they would fix it. After fixing it the light remained on. I was told it was a glitch in the sensor. 3 months later the car is not running right, I take it back in and they tell me the problem just started and they will not fix it. So I take it to my mechanic and they look at the car, find the problem and show me a corroded piece. He says it has been bad for a lot longer than 3 months. Still Kia refuses to fix the problem. Now my daughter does not have a car until we can fix the problem. They were not truthful or helpful. I suggest that you shop elsewhere for your car needs, find someone who is trustworthy and honest! Although I had no issue with the salesman or finance department, I will definitely never buy a car from them again and I would think twice if you go there!

Devin was great. Everyone worked really hard to help. Great Team!!!!

Went to Taylor Kia and worked with Rocky, it was the best expierance I ever had buying a car hands down. Would recommend him and Taylor Kia anytime, thanks Taylor Kia and Rocky Rochte

Dave was a great with helping me purchase a new car.

I actually had an enjoyable experience at Taylor Kia Mick was very helpful and nobody mislead me it was very good experience

Very friendly staff. Very helpful in finding what you want as a customer.
Willing to go the extra mile to help
Mick was excellent