Route 46 Chrysler Jeep Dodge Review

purchased my new jeep from erick great service and staff

I purchased my first Jeep from DiAndre at Route 46 Jeep last night. He was very helpful and professional, and willing to work with us to stay within our budget. I would recommend this location for anyone looking to purchase a new vehicle.

We had a wonderful experience at Chrysler Jeep Dodge! They were incredibly friendly and respectful, listening to all of our needs. I now have a new 2014 Jeep Grand Cherokee thanks to TJ and Mike and we absolutely love it! They made the entire process painless and enjoyable...the way car shopping should be! I would highly recommend anyone who is in the market for a new car to visit this dealership.

I just have to post this and hope that it helps future clients that might be interested in going to eat 46 Chrysler. I have been a client with Chrysler since 2015, and the way I was treated on Tuesday and yesterday Wednesday is unexceptionable. I have never felt so humiliated and disrespected and just insulted and not appreciated ever in my life. I have had multiple vehicles as well as I have family and friends who I have referred to Chrysler in the years I have been with them. I currently have a 2017 Dodge Durango and was in need of a second vehicle so I went to rt 46 thinking that well they are the biggest and supposedly sell plenty of cars they must have pretty good customer service. Well I went in there on Tuesday looking for a vehicle to lease the front desk send me a consultant named Elvin Fermin, this young man had no customer service experience at all as takes negotiation and bargaining to personal. He was so rude and disrespectful and even was willing for me to walk out the door as he took the negotiation so personal he got upset was being rude and disrespectful and even told was willing to in his own words beat him down over bargaining. I thought that s what everyone does when shopping for a vehicle bargain, negotiate, and try to close the deal. Ok, once he sells me the vehicle he tells me in front of two other persons who were with me I will owe you a car wash but I can give it to you tomorrow when you come to sign the paperwork as the bank is currently closed, and before you come just call me as I will have everything ready for you to sign your paperwork and have your vehicle washed while you sign. I go in yesterday Wednesday the day afterwards I called him and told him I would be there in exact 30 minutes he says to me ok that s fine I will have everything ready. In exact 30 minutes I was there, when I got there he was standing by the back podium talking with two employees he turns around sees me come in and did not even say a hello to me until 20 minutes later. Then I gave him my keys and he was supposed to send my vehicle out to wash and he forgot then I had to wait for the financial service personal to attend which she did not get to me until close to 8pm from 4:30pm. In that time I was decided to speak to his manager Mike who after sitting with me for 5 whole minutes decided to tell me he was going to look for some paperwork and left me sitting at his desk and never returned back to speak to me. You know at what time my vehicle came back to me from getting a wash at almost 9:00 pm. I have never in my life have felt so disrespected and humiliated to the point that there was other employees who stated to me I thought they would give you a desk here. Please if you value your money go somewhere else where they ll appreciate your business.

I went in to buy a truck, and gave them the key to my current car to appraise my trade in. After negotiating price with the sales rep, the price was still above what I was willing to pay, so the rep brought over the sales manager. I explained my ceiling repeatedly, and told him that if he couldn't meet it, to get my key, or see if they had another truck that was comparable. He kept trying to negotiate above my price point, and after asking 3 times, I had to stand up and tell him that we were done here and demanded my key immediately. He then made a snide remark about it taking 10 minutes, and I told that he would get my key immediately, then had to follow him to go get it.

They tried to keep my car key hostage to negotiate a deal. That's intolerable and borderline criminal behavior. Do not go there.

Although we Purchased our vehicle at another place. Our sales person Neigel was very Helpful, and Courteous. Thanks Again for your Assistance.

If you wanna buy a car make sure you talk Nicole.
She very helpful and she will help you though everything you need. Also a great saleswoman and super nice.

I'd like to thank Justin for being so for patient with me. I had no idea what vehicle to get and he took his time to find a vehicle that fit everything that I was looking for. I felt like I was driving the poor kid crazy but he was nothing but helpful and I appreciate it. I recommend this dealership and especially this sales man to everyone. Thanks again guys

So I've been avoiding a new car for a while... Because student loans and the overall dread of a car note. My old car said, "I'm not doing this anymore." So I had no choice but to (reluctantly)go get a new one... Well, I'm glad that I did. This place treated me like my dubious credit history is my crowning glory! I got a great deal and the service was spectacular. Liza P. (In special financing) took me the by hand (literally) and made me so comfortable I'm about to friend her on Facebook! That girl worked all day (without eating) to make sure I got the best deal! I never write reviews because, time. But I had to give it up to this young lady! I am very grateful! Now I'm pushing a seriously dope SUV and I won't have to stop feeding my kids to do so! Run to her!

These guys got right. Not only me and my wife were able to purchase our brand new Dodge from Route 46 at an unbelievable price, but we were also given life time free oil changes.
If anyone is in the market for a new vehicle, you should definitely visit this dealership.

Great overall experience and service at this dealership! I dealt with Sean Musalaev and he made the car buying experience very simple and convenient, I will definitely be coming back here!

I would like to start by saying this dealership is amazing. Do to my work schedule I don't have the time to go store to store shopping around and I thought the process was going to take forever. That wasn't the case here, my salesmen Elvin made buying a car a walk in the park. He asked what I was looking for and what price range was I looking to be in. From there he showed me a few cars I fell in love with one and I pulled out the lot in my new car.

Staff is extremely friendly, got an oil change on my Jeep Wrangler Unlimited. Super fast, couldn't be happier!

Thank you Marvin and the team at Rt46 Chrysler * Jeep * Dodge. Marvin I thank you for explaining the process to me, and not making me feel like I was being rushed or you were just trying to make a sale. Thank you for understanding that this was a major purchase in my life and its not something to take lightly. I would Highly recommend Marvin Belton to a friend or Family member.
Thank You

I bought a vehicle from Sean M. He was very easy to deal with and transparent. The whole deal and paper work went very smooth. Very short wait time AND BEST OF ALL HE HAD THE BEST PRICING. Defiantly sending all my family and friends to buy cars from him, be ready to get rich Sean!!!! recommend him to everyone who reads this review.

I had a great experience at Route 46.
The salesmen that helped me was so awesome. He found the perfect car for me.
He answered all my questions and was so nice and down to earth..
I highly recommend Gabriel Dominguez he
was perfect!!

I recently purchased a Durango and my experience here was smooth and pressure free. I was helped by Paul Sinclair and I didn't feel pressured nor forced as I have in the past in other dealers. I leased this vehicle and would return when this term has completed. I will also recommend my friends and family!

Just wanted to say thank you to Emad for helping my mother buy a new car, he was very patient and very helpful! go see him he's definitely the person to go to!!!!!

Good Experience. We were searching for weeks for a base sport model Wrangler in a 6 speed that was not red or orange. I found the car online, contacted the dealership and drove home with it the next day, with a better deal than what Capital One was offering me for financing. Mike Solomon did a great job and got us out the door as very happy campers. Thank you! We love our new addition.

Ramon Rojas was absolutely professional, patient and very helpful. After 5 hours of test driving and looking around we walked out very happy customers.

Got my first car here yesterday! If it wasn't for Erik Valentin I don't think I would have walked out with the great car that I have now. He is great with understanding what you need and will work very hard to make sure you great everything you wanted. I'd strongly recommend him to everyone I know. He made the car buying experience easier.

Well, I have to say that I have never been to a car dealership that made me actually want to take the time to write a review! I was helped by Justin and would recommend him to everyone! Justin was attentive, friendly, patient and did not make me feel like I was just a sale to him. I don t even know if people read these things lol but it was worth a shot because great customer service is so rare these days!

We purchased a vehicle last week from Wesley and he was very professional and courteous. We will be back again to purchase future vehicles!

Looked a bit disorganized ,no place to park,new cars all over the property,just trying to get around you could end up hitting some ones car. Must say parts deptvwas excelent,had my part ready (complete spare tire kit for a jeep) was way too heavy for me to carry out to where I was parked,parts department carried it out & into my vehicle,good service. This could have been shipped to my home via Fedex.

Normally don t leave reviews, but the service and selection was beyond my expectations. My salesman, Armando Martinez, was very professional. He didn t have the hurry up and buy vibe normal salesman typically give. As well as professionalism, Armando showed he was well knowledgeable with any car I questioned. To sum it up, if you re looking to get in a new/used car I would highly recommend this dealer and Armando as a rep.

Satisfactory experience on the lot. Unsatisfactory service after. We recently obtained a lease for a new Jeep Renegade. Our experience at the dealership was fine. No issues, no challenges. There was a paint issue with our car, it was on the showroom floor and a customer smudge the paint. We were told that would be no issue to fix. I've contacted my salesman, who informed me he would get back to me in a week and I've yet to hear from him. This is a brand new car, one of the fog lights is out and I've had issues with the power on my radio. I will be reaching out to the GM to rectify these issues. I am hopeful that this will happen and that I can update this review with a more positive experience.

I have hade a few bad experance but ur new service manager is making a big difference

Ehab Hassah was very helpful, helped us get into a good car.

My first car purchase at Route 46 Chrysler Dodge was a pleasant experience, thanks Dolores Rodrigues. She made sure I left satisfied with a great vehicle along with great service. Thank you! I recommend this dealership!

Great Experience

Having bought several cars before, I understand the process, or so I thought. This experience was much better than any other I've had. The customer service, RJ Salas, was unlike any other and the clarity in which the process unfolded was appreciated. I highly recommend giving this dealer a shot for your next car buying experience. No gimmicks or salesy tricks, it was all concise and up front. A+ in my book.

Came to Chrysler I was interested in a used car I sat with a gentleman named Angello, great staff

Sean my sales representative made my car buying experience a very easy one. The sales process was an easy one and no stress what so ever. Sean and the team did a great job

Highly recommended dealership!!!

Service is very bad and they do not pay attention at all never again !!

My saleswoman was Nicole we are first time buyers and she took her time to find exactly what we wanted and to fit our budget so if you re first time buyers ask for her you won t be disappointed

Poor customer service. Very shady stay clear of this dealership. We purchased a truck from them and I think we would have had better service buying from Craigslist...

Reyad was very helpful getting me into a new Jeep. Feel good atmosphere. Love my new Jeep. I will tell all my friends to come to route 46.

I Came in the dealership and I sent to work with Wesley. Such a doll i had a Wonderful experience and walked home with my dream car

THIS WAS SUCH A MISTAKE! I wish i read the reviews prior to purchasing from them. They need to be put out of business for good. Sterling, my salesman was great up until i finalized the purchase and he got my commission check. Prior to the close of the deal he was very helpful and helped me all day. Unfortunately one of the salesmen on site HIT MY CAR AND DAMAGED the side of my car and i had to give it to the service department for a week for them to repair. MIND YOU i was without a car because they refuse to give loaner cars or reimburse for the use of a rental car. HUGE INCONVENIENCE. every time i wanted to speak with Sterling whether i was on site or on the phone he would always find ways to avoid me to cater to the sales he was attempting to make with new customers. i completely understand this, i work in sales, but a HUGE portion of sales is customer service before and unfortunately what this place fails to accomplish AFTER the sale. My temp license and registration expire TODAY and i had to relocate out of state for a new job (the need for the car in the first place which Sterling thoroughly understood from the beginning) and my plate and registration STILL HAVE NOT BEEN PROCESSED BY RT 46 CHRYSLER JEEP DODGE! HOW AM I SUPPOSED TO GET TO WORK? Sterling said he would call me a week and a day ago to resolve the issue of my plates being mailed to my new location (which should have been a question anyway) only to NEVER CALL BACK OR LEAVE A MESSAGE OR EMAIL OR ANYTHING. I call him, leave messages and he NEVER gets back to me and treats me like my sale meant NOTHING to him and the sad thing is, is the sales managers seem to have the same vibe to them. When i call, the receptionists always sound angry and upset to be there answering phones...i know they work so hard i can tell they deserve better treatment from management. They try to help me as much as they can but its a herd job for them to do when no one else cares in the establishment. I really truly wish i took my money elsewhere. THEY DO NOT DESERVE ANYONE'S BUSINESS. please take my advice...because i made the mistake of not taking the advice of others and look at the predicament i am in now....

I'm extremely satisfied with my experience buying a New Jeep Renegade. From the seller Ed Harney to the manager everyone was willing to help and figure out the best deal to make me happy.
Great service Great customer service !!!

0 Stars only clicked one because you have to in order to post it. This place is absolutely horrendous. I leased a brand new 2018 Dodge Ram from them, on the second day of driving the car it overheated from a cracked radiator. I had it towed to there dealership the day after and had to pay because of the amount of miles the dealership was from my house, even though the reason it was being towed to them was there fault. I was given a 20 day temporary registration and received the new registration from the dealership 4 days after it expired. It was a week of calling and them just transferring me to machines with no one calling me back. They told me the plates had been at the dealership for a while but they could not find them. They then kept saying that the plates would be in the next day and continued to say that until they finally received them three days later. When shipping the plates to me overnight they did not put my apartment number like I had directed them too and the plates were brought back to FedEx where I had to go pick them up. All around a horrible experience and I will never do business with them again.

Great experience with service, but they scatched my bezel
UPDATE
Went back 7-7-19 to get my radio replaced again because of a navigation problem. The replacement radio didn't work and they scratched the bezel worse than before. I'm now waiting for another radio. I'm not very happy, and they had to put my original radio back in . I basically wasted a vacation day at the dealer

I went to this dealership. I had the pleasure to be helped by Mubeen Rana. I bought a 2015 Jeep. Mubeen was nice enough to go out of his way to help me find it and give it a fantastic price that we both agreed on.

This dealer is the best one out of all the ones I have visited so far. Not only do the workers there make the process easy, quick, and understandable but are also very kind. One of the workers there, Ricardo Matienzo, who helped me was great. He helped me through the whole process and made the transaction easy.

Great customer service! Bryan Montas, was a huge help. I went in with many questions about a Jeep Wrangler that I m very interested in, he didn t hesitate to gather enough information I needed about the car. Will definitely look into it.

Rafael was a great help very nice and made everything very enjoyable!! Outstanding customer service!! Definitely recommend.

THE WORST DEALERSHIP EVER!!! DO NOT BUY CARS FROM HERE.... IF ANYTHING IS WRONG WITH A BRAND NEW CAR.... THEY LEAVE YOU STRANDED.... USELESS WORST DEALERSHIP EVER
MAKE SURE TO LOOK AT ALL OF THE REVIEWS, THEY HAVE PEOPLE LYING ON HERE WITH 5 STARS...

The people in customer care, the girl that I have to rent a car from also the new fella that I work with on writing all my problems down have been very helpful. I bought the truck about a year and a half ago couple things I found out when she'll flakes nothing they can do about it but I made a stink so the one person in the back glue the hell out of the windshield cowing, look like a botched job ladder have I said I didn't like it please fix it so they cut away all the stuff plus the lap joint between the two Cal Stillwater gets on the engine every time it rains been waiting now for four months after speaking with the service manager and get counseling for my truck but it won't stop the leak the reason I family south I brought it to my body shop and he said I can't fix it the pieces missing. But he can fix it and seal properly even though.you people will not those far as I'm concerned truck to PC crap the mechanics in the back very questionable and the people the front do their best to keep her satisfied or call. The end

Just bought a cerified pre-owned van from Alex. He was very accommodating and gave me a great deal!

Mike Mangano was AWESOME!!!! He was very patient and understanding of what we could offer and really helped us out along with Jim the sales manager to get a great deal on our first car. Me and my husband have been shopping around for a while and every used car seemed to have bad car fax or lots of miles for a ton of money. But we came to the Holy grail at route 46 Chrysler Jeep Dodge the staff was very welcoming and the buying process was quick and easy. I would definitely recommend family and friends to this dealership.

My dad and I came into Route 46 Chrysler Jeep Dodge just looking to test drive a few cars, still unsure of which vehicle I wanted. My salesman Mike Solomon was very patient and knowledgable and didn't make us feel rushed during the product info and test drive process. I am very happy with my experience at route 46 and would definitely recommend any friends and family to purchase with them!

Route 46 service team with Dave and his mechanics do an outstanding job overtime we bring out car in. We are so happy with the service that our entire family continues to come here time and time again.

They're nice & the place is clean they seem to fix what you need fixing

A big THANK YOU to Katherine Calle, she made my car buying process so easy. I came in for a test drive but wasnt sure if I was ready to commit to buying a car but she broke down all the prices and got me a deal I couldn t pass. Make sure to ask for her if you end up at this dealership looking for a car.

Good overall dealership. They had lots of cars to choose from which was a plus. The sales wasn't such a good experience. They told me a lot of bs trying to get me into a deal. I was pre-approved for a car loan from my bank for 40k and wanted to use that instead of their financing, but the sales guy was telling me that I couldn't really do that. after calling the bank and confirming that the money was there for me to use he finally gave in and told me I could use my bank. Then they tried pressuring me more by telling me there was someone else who's waiting to buy the car I wanted and that I either accepted the deal they were giving me or they would give it to the other person. I was expecting better, but it was the typical dealership experience for me.

LIARS! Lisa Perez was extremely rude and got loud with us as we were talking amongst each other not even directly to her (one of the finance managers) not only lied through her teeth about the price of a vehicle but also changed the terms when we came in to pick up a vehicle that was promised the day prior. Will never recommend anyone go to this dealership if this is the kind of "managers" they have working for them. AWFUL EXPERIENCE!!!!!!!! Still cannot believe how we were treated as paying customers! Awful.

I recommend any one that is going to this place to see Mike Solomon. He is great, professional, understanding, knowledgeable, and very respectful . I went to this place 2 months to buy a vehicle rhat i had been researching and all my experiences was negative until i meet Michael Solomon. All The sale managers, Marvin aka Mook and even the receptionist were very rude and treated me with no respect. After meeting Mike i purchased a 2018 Jeep Grand Cherokee Limited and paid it off in full to the dealership because he worked with me and took the time to explain everything to me. I put almost $13,000 cash down and went threw my credit union to finance the rest ,but The dealership has received almost 43,000 dollars from me all because of Mike professionalism. He offered me different services and even offered to drive my new vehicle to my home (because i am scared of rt 46...lol). If you go there ask for Mike Solomon (Salesman) or Christian (internet Salesman). These are the only 2 guys who treated me well.

Having these 2 guys at Rt 46 Chrysler Jeep Dodge is a definite plus. Thanks again Mike

Also my vehicle was priced at $47,000 and with Mike and TRUECAR rhey got it down to an out the door price of a little less than $43,000.

Sean m isold me the car of my dreams. He was so patient with me and even located the color I really wanted. Awesome Job.

Always A Great experience with Erick Inoa, purchased my 2nd vehicle from him and transaction was nice and smooth.

Exelent service.... Definitely happy with the service as always!

We had a great experience working with Sean.M he was very nice and a good listener and he explained all of our options , features of models, etc - go speak with him if you re in the market for a car - we are so happy with our new car! Great with customers !

I just recently got a car! My first one so of course I was excited. As a female I was skeptical not knowing a lot about cars . I sat with someone named Marcell and he was great . Very informative very polite and took his time and got me exactly what I wanted!

I cannot say enough about Christine. She is an honest, hard working, compassionate salesperson/financial guru. We were worried about what we could get and walked away with something far above our expectations. Our experience was one that didn't seem possible, a positive one at a car dealership! Thank you Christine, from the bottom of our hearts!

Chrysler Jeep dodge of route 46 is a great dealer! Had the nicest and most helpful salesman Sal help me get into my new car! Definitely recommend this dealer to anyone who needs a car. Ask for Sal!

I came in for an oil change and decided to get out of my lease and into a new car. Elvin managed to keep me at my same payment with the same amount I put down on my previous lease. I couldn't have asked for more. Thank you Elvin!

Ricardo M my sales representative went above beyond making my car buying process an easy one

Best service in every aspect everyone was helpful and friendly. Katherine Calle was my sales rep I told her what I was looking for and got me right into the family car we needed! She hustled to get me the best deal and made everything smooth. Definitely recommend this dealer to everyone!!! Thanksss !

Staff was friendly. Waited about 3 hours to have my car checked but I didn't mind the wait. This place was clean and tidy which is a plus for me and the vending machine was just another plus for my son.

Went to service my 2014 Durango and met Gabriel Dominguez from the sales department
and he showed me a 2019 black on black Durango and fell in love so he helped me through the process of buying it. He was very professional and friendly and answered all my questions. I would definitely recommend anyone looking for a dodge or jeep to visit Gabriel Dominguez and that ear to ear smile of his that just makes you wanna buy a car!!

they are scammers do not go to this place. Vince convinced us we will have the 26 multipoint inspection sheet letting us know the problem with our cad instead they never gave us the sheet letting us know what work was done and then charged us 165 for something that a Brooklyn shop was charging 65. trust me you are better off somewhere else. kept my car for 3 days with no work done.

Gabriel is without a doubt the best salesman at the dealer. He is friendly, and not pushy at all. Not your typical "car salesman". I love my new Jeep, and would absolutely go see him again next time.

The service was really impatient and rude once we started negotiating the price. Didn't answer detailed question about the car.

Jude was very helpful as well as knowledgable and made my car buying experience a breeze. I would return a million times if possible.

I brought a car on 2/16/13, I was helped my Marisol. I was there for only 3 hours, got a great deal on a 2008 Nissa Altima. This was the easiest car buying experience I've had ever had, she got me a great rate for my credit score and payments just under $300. It's too soon to tell if anything will change in the near future but right now, I'm extremely happy with my car buying experience at Route 46 Chrysler Jeep Dodge. If anything changes I will keep you posted.

Stop wasting people s time, especially when they ve been working hard during this pandemic and really value the little bit of time they have off. 6 hours worth of driving for nothing and all that was needed was a simple email or phone call. Plus, the truck that was supposedly already sold is still listed on cars.com for sale, you should probably take it down before this happens to someone else. Seems to be a trend here.

I had an extremely positive experience with the sales department. I was helped by Sean M., who I felt delivered a superior level of service and personal care in helping me select a vehicle. I was on the fence for several months after dozens of dealerships, but it wasn't until I was helped by Sean that I felt confident to make a purchase. I have no regrets, and would recommend this location to anyone.

I purchased a "CERTIFIED " pre-owned DODGE DURANGO from this dealership a year ago, more like a CERTIFIED lemon...My vehicle has been in their shop at least 14 times, first time was 9 days after it was purchased. I live 2 hours away in a different state, I spend $30 in tolls each time not including gas. I returned to that place because I purchased a vehicle in the past I remember the finance manager K. Victor was extremely professional and honest unlike most dealerships I've delt with in the past so I went back hoping to get the same service but instead It has been a nightmare, the way the service and rental dept conducts business is sureal, Sometimes they will have my car for 5 weeks with no update or calls as to what is happening with my vehicle. The RENTAL department manager ANTONIO is the biggest Crook of them all. People becareful to whom you hand your credit card to. He charged my credit card for a rental that my insurance has always covered in the past without informing me. He waited 2 days after the rental was returned to inform me I was being charged a ridiculous amount his exact words were "I'm not being an a** hole"!! What? Who says things like that? He proceeded by saying "Its a pandemic the Durango I had is a luxury vehicle which he usually rents out at $85 a day and people were requesting it which I informed him that my vehicle that stays in the shop is a so called luxury Durango" so it seemed to me he was trying to make me pay for his pandemic business losses. Then he lied and said "I'll speak to my boss and see how we can fix this problem" but the service dept told me he was the boss, instead 2 days later he FRAUDULENTLY charged my credit card by back dating to a previous time I was givin a loaner to push the charges through without my knowledge. I called the dealership on numerous occasions demanding to speak to someone in upper management, I'm still waiting for that phone call. Now its time to get BBB, CHRYSLER FCA involved. I should have known something was not right with that place everytime I go there for service there's always an angry customer arguing about something. I will go to every social media outlet and let people know they should not do business with this place. By the way no one really get back to you, all the online apologies is all political I sent 2 emails with no response. Very unprofessional

The experience here was super speedy! I was able to test drive a few cars, get a great deal, and also all the information I needed to know about all the cars I was interested in. Great customer service, didn't pressure me to buy a car, and also listened to what I needed that would fit me best. Highly recommend to all.

I have been buying vehicles from Wesley Till for 2 years now. He is always very quick and easy and even delivers the vehicles to my house. He is awesome and I will continue to send friends and family to him due to his work ethic and his caring nature.

Amir was very helpful. Even though I went in relatively late and near closing time, Amir remained very patient during the negotiation process and was very courteous throughout.

Just plain horrible stay away from these dealers on RT 46. You'll be sorry otherwise. They attempt to get over on you any way they can.

Recently purchased a new car from Sean at Route 46 Jeep and was Absolutely wonderful. Sean made the sales process smooth and as relaxing as possible. Really appreciate his hard work and patients and will definitely recommend my friends.

Great service. I would recommend Sean Musalaev . He is a great employee. He gave the best deal and outstanding customer service.
I would strongly recommend him to anyone who wants to buy or lease a vehicle from this dealer.

had a great experience here leasing my first car here. The place was welcoming and I would definitely recommend my car salesman Angello. Thanks for all your help and professionalism.

As a recent customer route 46 Jeep, I am extremely pleased at the diligence and congeniality of both Bob Abdellaoui and Victor Kavanash. The process was detailed, specific and both gentlemen were meticulous. I highly recommended bringing your business to rt 46 Jeep. We got the deal we desired within our budget. Thank you again for your premier service.

I got my Nissan Rouge from Marcell Burgess and Stephanie Nieves. The service I received was great and got a great deal. Definitely going to be a repeat customer!

Hello,

I would like to express the experience im having with this dealership. I have never been so dissatisfied with a dealership ever in my life. I expect more from a dealership after i have purchased 2 vehicles from u guys. This has been the worst experience ever.

It starts with the service team. My 2014 jeep Cherokee was giving me the engine light so i took the jeep in for service. They resolved the issues it seems . after me having the jeep for a couple days the light came back on . so i took it back in. They resolved the issue again. Same thing happens...the light comes back on after me having it for 2 days. So i take in the jeep for a 3rd time . this time they say they need to replace the engine. The jeep has been in service for more than a month now. They gave me a date when it will be ready but when i call they say the jeep will not be ready . my jeep is still in service till this date . and it was supposed to be ready no later than this past saturday.

Now lets talk about the sales team. A month ago we purchased a 2014 camaro . part of the deal was the dealer was going to give me 700 back in a check since they could not take in my mazda in as a trade. Ama the finanace rep was our direct contact im reagards of this . we have reached out to her serveral times for an update but she just kept saying its not ready yet. After us patiently waiting we reached out again and now we start to see we are being ignored. Through text and phone calls. So i reach out to her boss Hector vega. He explained he remembers the deal we had and told me he will reach out and get me some info on when everything will be ready. Ive been waiting for him to call back for a week now. It seems when they say they will call back, they never do.

This has to be the most unprofessional dealership ive seen. Im sure customer satisfaction has to be the #1 priority, but i was no where near satified.

At this point i will like to have a talk with the owner of this dealership. Someone has to make this right.

Thanks for your time.
Giovanni Gonzalez.

Worst service ever. They asked to wait for 20 mins and more than one and half hours and we are still waiting. No one is even bothered to answer us how much we have to wait. They are laughing around and joking but not concerned about the customers.
Sales person Elvin is so rude when we went to ask he didn t even look up from cell to answer. So frustrated. We are not giving our hell lot of money for this kind of behavior. Very disappointed

Helping, responsive sales department. No long wait, received service I wanted.

No customer service
at all

Sean M. Was an excellent sales person; he did not give me the run around like at most dealerships. I told him the type of vehicle I needed and he accommodated and delivered. Great experience will definitely recommend this dealership to others.

Fast and easy service. I've tried other dealership, but none compare.

The lady that works in the service department should be fired. Nasty attitude and bad service. She was very unprofessional and actually began to mimic me when we started to argue. If I could give this place no stars I would. Can t wait for my lease to end for this reason.

GREAT EXPERIENCE AT THIS DEALERSHIP !!! Recommending to all , beyond friendly and very dedicated worker Ricardo M. That try's his complete best to get all your needs satisfied , and beyond super professional !!!

Erick Inoa is an informative salesman gave me Intel on the SUV Dodge Durango and answered all the questions with ease

It wasn't anything i ever experienced. Mike R was knowledgeable, helpful but not pushy or over bearing! I wanted a Wrangler and after explaining what i was looking for, my price bracket, etc he said he knew of a vehicle I would love. He still showed me around the entire LOT! and finally in the showroom showed me in the SUV he had in mind. I loved it and although it ended up being over my budget Mike worked with us and made the process [although lengthy] enjoyable. I got my dream car at a price i can afford and didn't leave feeling i got toyed with