3 years ago
If I could give them 0 stars, I would. My car hasn...
If I could give them 0 stars, I would. My car hasn't been working for the past 5 days. My car battery is dead and the recall part needs to be replaced now (almost got into a serious accident because of it). When I went to the delearship, the gentleman at the parts counter said Dodge doesn't manufacture the battery my car needs and that I should get the 600 amp Mopar battery, meanwhile my car requires 750 amps. I don't think he understood the logic... I don't want to be jump starting my car every day whenever I drive. Spoke to a technician, he said I need a 750 Amp battery which is reasonable. Anyways, the parts department worker said he can't do anything about the battery, either i get the 600 amp battery or I should just go look for aftermarket parts. A DEALERSHIP THAT DOESN'T HAVE THE NECESSARY PARTS FOR IT'S CARS TO FUNCTION, ON THE SPOT OR TO ORDER? Yes, there was no option of ordering the battery that my car requires! And I bought the car from this dealership, you would assume they would want to take special care of their products. You have got to be kidding me. Also asked about the recall part, and said "Dodge is working on it". Ok... so why did I buy a car from them if I can't even drive it. Never ever ever ever buy a Dodge. Their cars are cheap, and customer service is terrible. The dealership in general is just so poorly functioning. They have 2 gentlemen holding doors for customers a the front, but they can't manufacture the necessary parts for their cars to actually function, years to come. Utter disappointment. I've been working with the dealership since the beginning, it just kept on getting worse and worse each time.