I went there not planning on leaving with a car but I had a great experience with Erick Inoa. He worked hard to offer me a deal close to my budget and was very understanding of my needs. He wasn t pushy and was very knowledgeable about the cars he sells. He made me feel comfortable and was very patient. I ended up leaving with a beautiful Jeep! #askforerick
My brand new 2020 Dodge Durango leased through this dealership, developed major transmission issues after just a month of driving. I dropped off the car at the service department on Wednesday and was told to expect a call the same day. No call was received. No loaner was given. I was forced to rent a car. Two days later, still no call from the service department. I called the service desk myself in the morning and was told that a service advisor would call me back. No call was received again. I called back again and was told that my advisor was not in that day.
The next call I will make is to my lawyer to cancel the lease and report this business to the BBB.
Update 1:
After reading my review, the dealership contacted me, apologized for the inconvenience, and sent me a check covering my rental. The service department also provided me with a loaner vehicle that I continue to use while waiting for the transmission to be replaced on my brand new 2020 Dodge Durango R/T. I received no regular proactive updates from the service department.
Update 2:
After "Update 1" I began receiving daily status updates via text messaging. The transmission was finally replaced after 3 weeks (but I believe there was no work done on the car for the first two weeks). I returned the loaner and was charged $25 cleaning fee even though my own car was not washed when it was returned to me.
just bought a brand new jeep wrangler from my man Ricardo, best in the business. I highly recommended anyone that is looking to buy a Chrysler Jeep or Dodge to go there and see Ricardo. He will personally do everything he can to make that perfect negotiation and make sure you walk out of there happy. Not only him but the other staff is also fantastic.
I was looking for the best deal, and i called to different dealers and non of them were transparent. Only my sales person Angelo was able to be clear and tell me stray the numbers ..... Thats why they got my business.
They have a very good customer services.
Purchased my Jeep 2014 from Terterboro, however, the service was awful there and since then been bringing my Jeep to route 46 for service, however service is not as good anymore. Oil changes takes 2 to 4 hours even with appointments. They tell you takes about 2 hours and it ends up taking twice as long for a 20 minutes of work. That's not servicing your clients the right way.
Route 46 Chrysler Jeep Dodge is a leading car dealership that offers an extensive range of new and used vehicles. With a commitment to providing exceptional customer service, Route 46 Chrysler Jeep Dodge has become the go-to destination for car buyers in the region.
At Route 46 Chrysler Jeep Dodge, we understand that buying a car can be an overwhelming experience. That's why we have a team of knowledgeable sales representatives who are always ready to assist you in finding the perfect vehicle that meets your needs and budget. Our inventory includes some of the most popular models from top brands such as Chrysler, Jeep, and Dodge.
If you're looking for a new vehicle, we have an impressive selection of cars, trucks, SUVs, and vans to choose from. Our inventory is constantly updated with the latest models so you can be sure that you're getting access to some of the newest vehicles on the market. We also offer competitive pricing on all our vehicles so you can rest assured that you're getting great value for your money.
For those who prefer used cars or are working with a tighter budget, we also have an extensive range of pre-owned vehicles available at our dealership. All our used cars undergo rigorous inspections before being put up for sale so you can be confident in their quality and reliability.
In addition to selling new and used cars, Route 46 Chrysler Jeep Dodge also offers comprehensive auto services including repairs and maintenance. Our state-of-the-art service center is staffed by certified technicians who use only genuine parts when repairing your vehicle. We offer everything from routine oil changes to major engine repairs so no matter what your needs are; we've got you covered.
We understand how important it is for our customers to have access to high-quality parts when they need them which is why we stock genuine OEM parts at our dealership's parts department. Whether it's replacement tires or brake pads or any other part needed for repair or maintenance work on your vehicle; we've got it all covered under one roof.
At Route 46 Chrysler Jeep Dodge customer satisfaction comes first which means providing exceptional service every step of the way - from browsing through our inventory online or visiting us in person at one of our locations across New Jersey - until driving off with your dream car!
route46chryslerjeepdodge.com
