Route 46 Chrysler Jeep Dodge Review

After years of having to use my moms car or having my friend give me a ride, i decided it was time for me to get my own car, with Ricardo's help i got a car that was perfect for me, now I don't have to ask anyone for a ride anymore or to borrow anyone's car!

I highly recommend anyone who buys a car from here to go to Shehab. He got me the truck I wanted at the price I wanted without all the back and forth. He also worked the deal out on my time and did everything at my convenience. I came in the morning to find out the lease numbers on the truck I was interested in. I left to have lunch and by the time I came back, my truck was all clean and my paperwork was ready to be signed. Shehab is a great guy and I will be sending him my friends over to him.

If I could give this dealership no stars I would.
Misinformation and smug attitude with zero interest in helping resolve the issue caused by one of their employees.
Not the way to treat a former 20 year Jeep customer.
A terrible representation of the Jeep brand.

ZERO STARS FOR JEEP !!!!!!!!!!!!!!!!! BUT I HAD TO PICK 1 STAR OR IT WOULDN'T LET ME POST THE REVIEW!!!!! BE CAREFUL OF YOUR LEASE AGREEMENTS 3 YRS "39" MONTH AS OPPOSED TO "36" MONTH THEY GET YOU WHEN YOUR "THROTTLE BODY GOES AT 30,000 MILES AND YOUR AT "38" MONTHS READY TO RETURN IT THE NEXT MONTH OMG WHAT A REAL PIECE OF GARBAGE POORLY MADE TRUCK WHICH IS ALSO KNOW TO TIP OMG REALLY WHO WOULD LEASE OR BUY A POS HAZARD ONLY A YOUNG INNOCENT HUMAN BEING BEWARE!!!!!!!!!!!!!!!!!!!!!!!

Not only does this dealership have a friendly and kind environment, but the employees are amazing at what they do. Went in looking for a car, and with the help of Ricardo Matienzo, the trip was made easy. Made the process simpler, and was very helpful. The best dealership I have visited so far.

I recently purchased a pre owned Ram 1500 Classic Crew Cab from Katherine and Bill at this dealership. I was impressed with their patience, listening to and meeting my requirements and budget issues. It took some time(about 5 hrs) and negotiating but I am a very happy customer. They have both been very helpful, from the moment I walked into the dealership and with all of my follow up questions. I'll definately be a repeat customer.

thanks to Erick inoa for helping me get my dream car 2015 dodge charger R/T, i have bad credit but the route 46 jeep staff will get you approve no matter what. Ask for erick

This dealership is truly the best one out there. Not only do they have the most outstanding customer service, they always give the best deals, as well. I ve gotten a Jeep from other dealerships before and have not had anywhere near the pleasant and easy experience that I ve had at Route 46. I will never go to any other dealership again. Route 46 is the best!!

On July 4, I went to this dealership to buy a vehicle that I already had picked out. The staff were not helpful, and some were downright belligerent. Adam, the sales manager, displayed no negotiating skills or people skills whatsoever. After making the deal, we waited for an hour and a half to talk to a finance person. During that time we were frequently lied to about how long it would take. We were told, it will just be a few more minutes . After leaving the dealership with the car, I contacted the online person that I had dealt with previously to explain my dissatisfaction. Jeanette asked me not to leave a bad review until I was able to speak to her manager, Jamie. Five days later, I finally received an email from Jamie saying he was passing the buck to the general manager. No one has contacted me.

False advertising, tried to get me into dealership with a false quote via email. Vehicle didnt even exist. Transferred me from salesperson to sales person playing games. Dont recommend this dealership at all. Go somewhere else

Dealt w Steve J. Great Experience, love the deal, love the car! He gave me all the specifics and wasn't pushy. Couldn't have gone better. Will go back for my next car for sure. All in all, pleasant transaction.

Got my Wrangler Sahara from this spot, make sure you get in touch with Armando, one of the best salesman there. Him and his manager Adam made sure I was taken care of. Even got 100 bucks for referring my cousin when he bought a used car.

Very unprofessional. Drove two hours out of state told me the car was available twice went there they told me it was sold . Told me it was available again made an appointment to test drive once again we drove two hours to get there and then they told me the car was sold that morning ,
very bad communication , don t return phone calls and very disrespectful to me and my family . I wasn t happy with anyone that worked there ,very unprofessional . I don t want anyone else to have the experience I had . Please go elsewhere and be treated with respect and honesty.

Angelo was my sales rep he made my experience quick and easy. He was very professional and had me in and out with a brand new car I couldn't ask for more

The WORST PLACE, everything is a SCAM. Nothing is ever done because it s covered everyone s line is, I ll take care of it, I ll hook you up or the best line yet , I ll discount it .
What ever HAPPENED to good customer service.

Don t come to this dealership!!

I visit this dealership and I was approached by this Guy that looks like me by the Name of Chris.
For the first time in my life I didnt get the vibe that someone was just trying to sell me a car. Chris actually gave me more knowledge about the car I wanted. I would strongly advise that if you are looking for a vehicle and not sure what may work for you Chris is your Guy!!!!!

Recently came in and purchased a 2010 Ford Mustang. The process was simple and the staff was great! Marvin helped out a lot. If in the market for another car this will definitely be where i'lol be coming!!!

Such a smooth experience Got a great deal and worked with a great salesman his name was Elvin Fermin straight the point very kind.

Be careful when buying and when they offer guarantees, be very careful, because it is not like they paint it.

Just wanted to say thank you to my salesman Justin for being so helpful today. He was very nice and patient with me. I didn t know exactly which Jeep I wanted or if I could get approved for a new one but they made it happen. I m very happy with the way they treated me and the good deal he got me! I would recommend this place to friends and family, I m honestly very satisfied with everything. I will be coming back when it s time to upgrade.

Not very friendly and professional. Sales man was not very knowledgeable , kept getting up and ask simple questions to his supervisor.. Not gonna recommend to buy car..

I have a 2015 Jeep Wrangler! Route 46 Chrysler Jeep Dodge treats me well and move at a great paste everytime I visit.

I just bought a new car from Route 46 Jeep/Dodge. PJ Chak was my salesperson and things went incredibly smoothly. It is true that this dealership makes buying a car fun and easy. PJ had a wonderful attitude throughout the process and was extremely helpful. They were open to negotiating which I really appreciated. I would recommend this dealership to anyone looking for a dodge or Jeep.

Had the opportunity to work with Rich Figurelli on my new Durango purchase at RT 46 Dodge, and it was an absolute pleasure! He was upfront, honest and made the entire process seamless! I highly recommend Rich to anyone looking to purchase a new car! Thanks again!!

Raul and staff were really great in the service dept. called every day with updates etc.

Want to buy a car? Great dealership they are great at taking your money.. Want to have your car fixed?BETTER OFF TO BUY THE EQUIPMENT AND BECOME YOUR OWN MECHANIC!!

I decided to buy a used car here even after reading other reviews that said of price increases or rebates, let me tell you, got an exceptional price from Ryan Murphy and I was treated like a King. I was in and out in 1 hour, paperwork signed and on my way. The managers there were great Frank who did my paperwork and Jason who thanked me on the way out. I highly recommend Route 46 Chrysler and will be sending my whole family there. Thank again.

Pablo Deniz was the best sales person which I ever saw in my all life time. He was so kindly helpful and knowledge. I'm so happy with my truck and I definitely prefer this guy for easy sales.

After having a horrible experience driving a 2018 alfa romeo stelvio I decided to see what this dealership can do for me and give Chrysler another chance.. I was greeted by the sales manager Mr. Chak who was great to work with. I explained my situation with my issues and wanted to get out of the Alfo. No pressure and answered all my concerns and questions. I then dealt with salesman Mr. Mike Solomon who was great. With all my questions and indecisiveness he was patient and put zero pressure on me to buy. The combination of these two made my experience enjoyable again to buy a car. I ended up with a 2020 grand cherokee high altitude at a price better then I expected and love the jeep. Whoever is the owner of the dealership made 2 great investments with these 2 hires. Now 2 family members are headed there to get their cars leaving a lifetime of chevy vehicles. Hopefully when and if I need it I will have the same great experience with Service.

I don't recommend this place I took my car to trade it been a pass month and they haven't paid my old car and my new payment for the car is more is not what they said I so sad how they liar just trading and they don't have commitment. I am writing to the better business bureau this is not right

I was surprised at how great Chris s Customer service was. Such a great help. I went in for a certain car and came out with a much better deal. I d recommend Chris to anyone. Understanding and works with what you got.

Val Almonte was not only great to work with but is also a true professional. He was able to answer all of my questions and got me into the car of my dreams! I highly recommend purchasing your next vehicle with him. Thank you Val for making me feel like a valued customer!

My car was breaking down on me. Went to see Reyad. My friend referred me to him. He was very kind. He got me a appraisal price on my trade & an unbelievable deal on my new Grand Cherokee. Thank you Rey!!!

Big inventory and great sales&finance guy. I had such a great experience with Pablo Deniz. The process was so fast and he was so kindly. It was a pleasure to work with experienced person. Thanks

Thank you to Armando Martinez and the rest of the team at Route 46 Dodge for the purchase of our new Dodge Durango. Armando's service made the car-buying process painless and the rest of the team was just the same.
Thank you again Route 46 Dodge. We would recommend you to anyone for their future car purchases.

Purchased a used Vehicle with Angello. Really great experience

I go here for service all the time. Quick, easy and they don't play games. I would recommend them to everyone.

purchased my 2015 pre-owned grand Cherokee, no problems with the vehicle, excellent experience with salesman Erick inoa. he helped me pick out the perfect pre-owned jeep with low miles and not an older model. will recommend this dealership and salesman to anyone who is interested on purchase a new vehicle.

Great service and staff. They got me an amazing deal on new challenger

All the cars we need for our shows with the best service

My experience at this dealer was the BEST! Ed Harney was such a terrific person and really helped me out. Thanks to him I was able to buy an awesome 2015 chrysler 200. I would definitely go back to this dealership!

Came here to buy a used car- salesperson was obviously inexperienced but I knew exactly what I wanted and how much I was going to pay. The process took entirely too long, about 4 hours to test drive and sign the paperwork, and I waited over an hour after the sales process was over just to wait for the car wash and gas (which was supposed to start 2 hours earlier). Turns out there was a mistake made that nobody made us aware of until after I got upset.

What was worse was the salesman, Ronny, was not apologetic and constantly blamed other people for the wait. When we finally got our car, it was apparent that it was washed in a rush because it wasn t washed well. Ronny did offer a free car wash and full tank the next time we came in.

I also asked for the manager multiple times and they never came out to apologize for the mistake and the extremely and unnecessarily long wait. I understand mistakes happen but the managers should pay their customers respect by checking in and taking accountability especially as we were visibly frustrated.

The only decent part of the experience was the finance manager who went through my questions in detail- although I didn t very much appreciate his remarks regarding his issue with having to translate the documents to Spanish. Overall, I feel like this dealership had fair prices but the staff made the experience even more unenjoyable than the car buying process already is.

Had a great experience! Justin Saldana was able to answer all my questions and got me eveything i needed and wanted. Make sure you go see him! Thanks again!

We couldn't be happier with our experience with Rich Figurelli at Rt 46 Chrysler Dodge. He gave us his undivided attention from showing and demonstrating the various models that met our needs through the choosing, selling and pricing experience to the delivery and setting up the various services the car provided. Its not the first vehicle we've bought from him and it won't be the last.

From start to finish, our experience at Route 46 Jeep has been awesome! Wesley was our salesman and he absolutely hustled to find a car that would work for our family! He went out of his way to make the process easy for us and even helped with follow-up paperwork and questions once we already had the car. We had been to other car dealerships and this was the only one that made us feel welcome and worked hard to make a deal. Thanks for the great experience! We would highly recommend them and especially Wesley!

Good experience at the dealer Angelo Arias helps us to get a very good deal

Went to route 46 Chrysler Jeep Dodge hoping to find a good deal on a pre-owned vehicle, when we got there Mike Solomon was ready and waiting with a friendly disposition to show us some options. The whole process was very smooth and not rushed, Mike was great to work with I would definitely recommend him and route 46 to all my friends and family!

Horrible service. Knew I was coming from over 4 hours and had the vehicle sitting outside in a rain storm. Very un professional. Go elsewhere.

I have to say, even though I did not purchase my Jeep from them, their service department treats me first class every time that I visit them. As long as this continues, I will purchase my next vehicle there.

I have to say I was very upset with my experience here. I bought a previously owned vehicle and although I was able to take it home the same day, when we test drove it a bulb in the headlight was out and they could not replace it until 1 week later. I had brought I to my mechanic for a pre-inspection to see if their was anything wrong and they informed me that there was a nail in the tire. I brought it back. The first time they said they didn't see anything wrong but the tire continued to lose air. I brought it back again and the used car service manager said "well we found the leak and it looks like your going to need a new tire but we can't get it today." He came back to the waiting room a little while later and said "your all set." When I asked when he would have the new tire in, he replied "of we just patched it, it should be fine." The registration also took over a month to get back from them. To top it all off, I brought it to my regular mechanic and they informed me that there were 2 open recalls on my vehicle when they sold it to me.....without informing me. One recall was for the wipers and they other was for the passenger side airbag which could have been dangerous to say they least. When I asked when these recalls were issued I was informed that they were issued way before I purchased the car. I can understand one thing going wrong with a sale of a vehicle but now we were up to 5 issues. I guess they are only interested in selling new vehicles and do not care about the customer service they provide to their other patrons. Needless to say, I will not return to them for any service.

Our buying experience for the Jeep Grand Cherokee was a great one. My sales rep Kevin Carrol & his manager Adam was so concerned about my needs and put me into the price I was looking to pay!
I would recommend this dealer to everyone !!

The wait was a little long however would still recommend. Steven was very helpful throughout the purchasing process. Thank you!

My experience at this dealership was amazing, thanks to Marvin B. He was welcoming from the door. I just recently purchased a Dodge Dart and he was extremely helpful while doing so. This was my first time at the dealership itself and my first time buying a car. Marvin treated me with the upmost respect. He made sure any and everything that I needed to know was clarified and made sure I was getting the right car as desired. I would definitely recommend this dealership especially, because of Marvin. Have more salesman like Marvin. He truly displays what it means to have superior customer service skills. Thank You Marvin.

"SERVICE EXCELLENCE!"

I was at a competitive dealer for a "scheduled" appointment wit ha sales rep, who happened to be with another customer at the time I walked in, this is not the problem, the problem was the 3 other sales guys tossing around a tennis ball, completely ignoring my presence. This is when my phone rang, to confirm a later appointment I made with RJ, I said I will be there in 20 minutes and just walked out of the other dealer. RJ was courteous, professional, knowledgeable, and helpful. I walked out that night with a new Cherokee at a more than fair price! This will not be my last purchase at Route 46 Chrysler Jeep Dodge, TOP NOTCH!

Greatly appreciate their quick turnover! My car had to be towed over to Route 46, and I was surprised to have ready within 2 days. It was definitely a much better experience then the Jeep dealership I went to previously.

Only come here if you would like to be scammed for a pre-owned car at the price of a new one, with a sprinkle of discrimination from Adam & Amir for being disabled!

Second time leasing, Eric who was our sales person, very helpful. Helped us find the right vehicle. Ended up going with the dodge durango as a gift for fathers day. Thanks will be coming back again soon.

How is that an oil change and tire rotation takes 2 hours plus!!! This is by the far the worst experience here!!! And I m still stuck here even though I made an appointment for 4pm!!!

ABSOLUTE WORST SERVICE CENTER EVER......WENT THERE FIVE YES...5 SEPARATE TIMES TO GET SOMETHING AS SIMPLE AS A WHEEL ALIGNMENT AND FIX AN ANTIFREEZE LEAK ON A 2014 GRAND CHEROKEE WITH 15,000 MILES ON IT. EVERY SINGLE TIME THEY WOULD CALL ME TO PICK UP THE CAR AND I WOULD TEST DRIVE AND HAVE THE SAME EXACT ISSUE SO I WOULD BRING IT BACK AND THEY WOULD LIE TO MY FACE LIKE I WAS SOME IDIOT WHO DIDNT HAVE A COMMON SENSE. THEY WOULD PUT MY JEEP ON THE WHEEL ALIGNMENT MACHINE RIGHT AFTER AND THE REPORT WOULD SHOW IT WAS NOT STRAIGHT AT ALL!!! 5 DIFFERENT OCASSIONS!!!! THEYRE ALL LIARS!!! I NEVER IN MY LIFE HAVE WRITTEN A REVIEW ABOUT ANYTHING IN A NEGATIVE WAY BUT THIS LITERALLY IS HELL ON EARTH. PLEASE DONT WASTE YOUR TIME AND DO WHAT I DID. THERES SO MANY OTHER JEEP DEALERSHIPS IN THE AREA. NOW I SIT TYPING THIS WITH MY JEEP DRIVING TO THE LEFT, AND AN ANTIFREEZE LEAK AND TALKING TO JEEP CORPORATE CUSTOMER CARE LOOKING FOR AN ANSWER!! DO NOT EVER BRING YOUR CAR TO JEEP 46 IN LITTLE FALLS!!!!!

Excellent customer service! Prompted as soon I get there and they accomplished the waiting time offered. Highly recommended. Thanks !!!

Dre was my salesperson. Was really late when I came in but he stayed late and gave me a great deal for a jeep wrangler! highly recommended

Great experience leading a grand Cherokee from Route 46 Jeep. The service department was also very helpful & efficient.

I recently purchased a Jeep compass for my business from Route 46 Jeep. Rich and Alex on the business team were extremely helpful and did everything they could to make my experience nothing but a breeze. Everything went as planned and they got the vehicle that I asked for quickly and efficiently. I have many company vehicles and we will be back again for new vehicles. If you re in the market for a new vehicle I d highly recommend the team at Route 46 Jeep Dodge and Ram.

This people are not profesional at all , they have me waiting for my plates 4 days after my expired day , I went 3 times and they never got it done I will never recommend any body to deal or buy anything on this dealership

I just want to say that this is the best experience i have ever had with a car sales person. Lindsey has made this the most enjoyable she made me feel like im working with my sister. Feeling excited

thank you RT46JEEP and my salesman Carvin for helping me getting me into a new cherokee and working with my budge im so happy with my new baby

Carter is the man! Make sure you talk to him. Beat everyone's price and is great to deal with.

Stay away! Stay away! Rip off dealership. Go to a mum and pop shop instead.

Sal was great! Honored every request. Happy customer!

Recently bought a car from Val Almonte.. all I have to say is that my experience from start to finish was amazing. Being that I'm a very indecisive person I changed my mind MANY times and he made me feel very comfortable! He also spoke Spanish, which was another plus being that my parents were able to understand him! If you're thinking about a jeep or Chrysler definitely go to Val!! Thanks again for being so accommodating!

Recently purchased a Grand Caravan. Mr. Dominguez guided us through. He explained our options and got a nice deal. He is very nice and helpful. We would highly recommend him! Thanks!

I wouldn't recommend this dealership to anyone.

Issue 1)
At the time of purchase, it didn't occur to the salesperson to mention to me that there was only key. Instead, just before driving away, I had to ask for the second key and I was told they only had one and I would have to come on a Tuesday to get a second key. I repeatedly contacted salesperson to see if I could come in on a Saturday because I didn't want to miss work or take a day off for to get a second key. Each time I brought it up, the salesperson would say "let me check" or "I'll get back to you" and this has been going on for nearly 5 months. Despite dealership being at fault, I'm expected to work around the service department's schedule / availability, miss work, and take time off to get a key THEY SHOULD HAVE PROVIDED on day one. Alternatively, I have the option of dropping my car off on a Saturday and picking it up on Monday because "we have one of busiest services departments in the area and can't accommodate walk-ins"

Issue 2)
The jeep I leased was (and still is) missing the covers to the lift-gate hinges. Admittedly, as the consumer, I should have done my due diligence before driving away to make sure all was ok with the car. But on the flipside, what the hell was the dealership doing? Clearly they are not inspecting the vehicles they are selling for missing parts / damages. It was about a week or two before I realized the covers were missing. I went to dealership, spoke with the salesperson, and showed him and the guy at the parts desk exactly what missing. I was told the covers would arrive within a week and the salesperson said he would call me. 5 months have gone by and I'm still waiting for that call.

Issue 3)
The day I leased the vehicle, while at the dealership, I called my insurance company and updated the policy with the lien information the salesperson had provided me. Fast forward two days and I get a call from the salesperson saying the lienholder information on the binder they received was incorrect and had to be updated. Never mind the fact that I had given insurance company exactly the information he had told me. Nonetheless, I updated the information and faxed it over. Fast forward about 3 and a half weeks. I'm still driving around with temp plates after having contacted the salesperson several times asking what was taking so long for my plates to come in. It never occurred to him to actually look into what might be delaying the process. Turns out, they had lost the fax, so their finance dept was never able to update their records, and therefore hadn't request license plates. His excuse "oh we have so many salespeople here, it's hard to keep track"

Issue 4)
I received a car with less than half a tank of gas.

Issue 5)
A blind monkey with a one arm tied behinds its back could have done a better job washing and vacuuming the car than whoever washed it.

I was scheduled to have an appointment to replace the oil filter housing assembly at Chrysler Jeep Dodge in Little Falls NJ. When I scheduled the appointment, I had asked them for the duration of how long the job would take. I was advised no later than three hours and that I would not need a loaner vehicle.

Once I arrived to the service center, I advised of my appointment. The representative that I spoke with told me that the car needed to be dropped off and would not be ready until the end of the day. I explained to him that I was not advised of that and asked if there was a loaner vehicle available. He advised me that if a vehicle was not reserved ahead of time, that I was not allowed to take one. I took a look in the parking lot and there were 5 services vehicles available. Because of all of this, I was stuck at the dealer with my infant daughter from 9am to 5pm. Luckily, I came prepared and was able to provide for her throughout the day with her food and essentials to get through the day.

There is always a way to help someone. I wanted to share this with you all in the event you want to purchase a vehicle with that dealership. The lack of customer service and poor judgement in not being able to service their client of 3 years is worth sharing. They do not deserve my business or yours. I hope this makes its way to upper management so they are aware of the lack of effort, compassion, and support they give to their clients.

David from the maintenance area was the best cared for all your needs recommend

this dealer ship SUCKS i waited all night first time i went, had to go back a second time another two hours they are horrible starting from the sales person all the way to management, and the finance department well lets say they are full of crap and the way they YES u to death is unbelievable,they never return phone calls , they tell u one deal and do a whole different deal, i should have read the reviews before i went there lesson learned, but REALLY THIS PLACE SUXXXXSSSSS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Gabriel is an absolutely amazing rep! He helped us find our dream car! The limited run Dodge Demon was impossible to find, yet we drove away in ours on the same day! The finance team was thorough and the entire staff was as excited as we were to see us drive our dream!

One week later, we returned to Gabriel and purchased a Dodge Journey. I cannot say enough nice things about Gabriel and his team at Route 46 Chrysler Jeep Dodge!

Thank you!

We recently leased a new car and are extremely happy with our purchase and the above and beyond service we received from Nelson! Nelson was patient, attentive and found us exactly what we needed. If you are looking for a salesman who will keep it honest and have his customers' best interest at heart then make sure to ask for Nelson!

Amazing service! Ehab was so great to work with, very patient, kind, and helped us with every financial situation we could think of. Walked away with 2 new cars and extremely happy!

I'm currently leasing a jeep renegade, I like it except it lacks horsepower. I contacted the dealership via email, the very nice woman from the internet sales dept took my information and promised someone from sales would get in touch with me. After a few days the nice woman from the internet sales dept called to see how things went. I explained that no one had called, she was surprised to hear that. She stated she would contact sales again for them to follow up with me. The same thing happened 4 more times with no calls, only from the internet woman ( how embarrassing for her to have to deal with her rude sales dept). So I'm clear, if the deal could not happen at this time, I would have returned when the deal could be done. Apparently returning customers are not valued or important enough for something so simple as a phone call. I guess loyalty is best given to somewhere else.

Only interested in bamboozling all their customers. They should be ashamed they conduct their business this way.

I LOVE JEEPS. HATE RUDE PEOPLE.

DiAndre "Dre" was our sales consultant who really worked for us. Was willing to hear us out and gave us the fair deal we were looking for. He was quick and didn't waste any of our time with nonsense.

I purchased my new wrangler 2017 jk sahara from Erick Inoa. awesome experience with him. gave me an awesome deal and also met his manager Adam. will recommend to anyone..

Excellent and Prompt service, exceeded expectation, technicians and service members : service date: Oct21/2015, Chrysler 200T 2013

Shopping for a car can be nerve-wracking and time consuming. The experience can present many possibilities, including the potential to over-pay, by a long shot. I have to say at this point that shopping for a Jeep 4X4, the weekend after a record snowfall, is hardly an original idea, and automatically put us in the motivated buyer with very little bargaining room, category. To be frank, they don t offer many incentives for Jeeps anyway, and especially not in the dead of winter when, of course, who wouldn t want a 4X4? It just so happened though, that we had a car die on us, and had no choice but to be looking. All of these issues were on our minds as my wife and I walked into the showroom at Route 46 Chrysler Jeep Dodge RAM. We had done our research, had presented an offer at a competing Jeep Dealer, and had been disappointed with a sales experience that left us feeling cheated. The impact of that experience had us a little leery when we walked in the door at Route 46. But by the time we left, some 2 hours later, we were on top of the world and driving a brand new Jeep Unlimited Sahara, at the price we wanted and an experience that restored our faith in car dealers, sales, management and finance staff. Without doubt, every element of the process was top notch and important to us extremely above board with not the slightest feel that we were in the middle of a good-cop, bad cop scenario, that is so common in the car shopping world. Our salesman, David O Neal, was personable, sincere and trustworthy. We had very specific interests and pricing ideas, and he immediately went to work, identifying a vehicle that exceeded our expectations. Along those lines, I ll just say, if you re one of those people who prefer to browse the lot, looking at cars by yourself until you are ready to make a deal, you are going to be missing about A GAZZILION vehicles they have parked in their remote lot in Wayne. There are literally hundreds and hundreds of cars out there. Anyway, back to David; so we gave him our specs, he researched the inventory, and found almost the exact Jeep we wanted. He took us out to their remote lot, found the Jeep, and I drove it back to the showroom, were we would negotiate terms. Admittedly, this is where the honeymoon ends in many dealerships. The salesman sets the hook and the numbers guy reels you in. By the time you sit down with the finance guy, assuming you get that far, the deal often looks nothing like what you thought you agreed to. Happily, such was not the case at 46 Jeep. I came in with a number I thought was fair, gave David the research that supported my offer, and told him we brought cash for a down payment. I asked David if he thought he could get it done for that number. He said honestly, he didn t know, but he would try for us and he would show his manager our research. We crossed our fingers as he walked off. Ten minutes later he walked back with John Sweeney, who told us we had a deal. We shook on it there and he backed it up. Their finance guy, Victor, finished out the deal and everything was exactly as it was supposed to be. We LOVE our new Jeep, I couldn t be prouder to drive it. We can t say enough about the consummate professionals at Route 46 Chrysler Jeep Dodge RAM. Thanks, gentlemen. We will be back!

I am very disappointed with Route 46 Jeep, they keep on sending me letters in the mail about "bring in your jeep and we will trade it in on a new one with the same payment or less every month" and we have this great payment reduction plan that can benefit you, and that we will pay 1000$ on your new vehicles first payment,nothing nothing of this is true, i came there and it was totally the opposite on what they said in those letters.Do not fall for these false advertising Cauly Chak sends you.They said they will call me back to discuss my options, its been over a week and they didnt even bother to call me back.
Thx for nothing

If you want a superior car buying experience, go to see Gabriel at Route 46 Jeep. He is no nonsense and so easy to work with!

They always leave me satisfied I am glad I went to them thankful for their services

Gabriel Dominguez was extremely helpful in my car buying experience two weeks ago. He was patient in my hesitance on my first few visits, and even advised against making any decisions that I wouldn't feel comfortable with. The exact opposite of what you would expect from your average car salesman's selling tactics. I would recommend giving him a visit if you're in the market for a Chrysler, Jeep, or Dodge.

I had a great experience. I went in for a Dodge Charger. Denny was very helpful and knowledgeable. He took good care of me. Overall I was pleased with all the staff.

Where to start?? What a great crew. They had to work twice as hard with the banks to get me approved, and did just that. I love our new vehicle and there is no doubt in my mind, that without the efforts of Darren Katz in Finance, it wouldn't have happened. After having a week of time wasted by a dealership in Connecticut, the trip to NJ to work with TJ in Sales and Darren in Finance was more than worth it.

Great job and thank you to Route 46 Chrysler Jeep Dodge.

I recently leased a 2018 Dodge Ram from this dealership. My experience was as close to perfect as you can get. I worked with Rich Figurelli and he could not have been any more honest, straightforward and willing to work with me to make my leasing experience as smooth as possible. We easily worked out the terms and conditions and in a short day I drove off in a new Dodge Ram (a truck I have been dreaming about). I cannot foresee working with any other dealership in the future. Great experience.

It was a great experience working with Julie Jerez. We didn't wave to wait so long as in other dealers to get a price. We did not feel pushed into buying a car, which we really liked. She was very professional, very attentive and we will definitely recomend friends and family to do business here.

Sales department is exceptional especially our salesman Ricardo Matienzo who goes above and beyond for his customers... we ended up buying not one car but three vehicles because of how knowledgeable and helpful he was. Not only Ricardo but the entire staff of Jeep Chrysler continues to be helpfuk even after the purchase. It js an ongoing relationship that feels more like family as we also service our vehicles at Jeep Chrysler as well. Our first vehicle was purchased one year ago and two more this year.. my dad and an additional family member also purchased vehicles from Jeep Chrysler...we will continue to refer our friends and family here as well.

Wesley Till was awesome. He helped me surprise my wife with a new vehicle by delivering it to my house while we were out and when we pulled up it was in the driveway waiting for us. Will be sending friends and family to him for his hard work and effort