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A
4 years ago

I bought a Ford Fusion from Charles. He was attent...

I bought a Ford Fusion from Charles. He was attentive, helped me find the vehicle that worked best for my budget and made me happy to drive. I was very pleased with the whole experience. I would recommend you see Charles when you need help buying a vehicle, especially if you have some issues to overcome. The coffee is pretty good too!

J
4 years ago

Great experience at 46 Jeep. After purchasing two ...

Great experience at 46 Jeep. After purchasing two vehicles, the staff was very helpful and made sure that any issues that occurred after my wife and I drove off the lot were taken care of immediately. Ibby was our salesman; excellent salesmanship without any pressure. He showed us all of our options and let us make the decision that suited our needs. We also had great interactions with Adam, Frank, and Aaron. I will most likely buy again from this dealership to take advantage of their loyalty program. They are very busy so plan on spending a good amount of time at the dealership when you visit.

g
4 years ago

I was very pleased with the Nick Dutto. I came in ...

I was very pleased with the Nick Dutto. I came in a month prior to test drive the new limited x. Nick was the sales person that helped me and gave me some information about the vehicle. and was able to test drive the vehicle Nick gave me his number in case I may have had any questions. fast forward , a month later i called nick on his cell phone and told him that I was ready to make this purchase and he immediately told me to come in. I still had some questions regarding the vehicle and was very pleased that he was able to answer. The most important part is that he did not seem frustrated nor did he apply any pressure like most other sales associates. That is why i went back to him. the process was smooth and walked out with my new vehicle. I would recommend Nick for your new purchase.

j
4 years ago

i purchased a pre-owned use grand Cherokee at this...

i purchased a pre-owned use grand Cherokee at this dealership , there inventory is in very great condition for used vehicle, my salesman Erick inoa help me out with my budget and led me to the correct vehicle. askforerick and he will give you a great deal..

A
4 years ago

I originally went to a Jeep dealership in Cherry H...

I originally went to a Jeep dealership in Cherry Hill, NJ. After not being taken seriously I ventured all the way up to North Jersey to this Jeep dealership. Gabe was my salesman and he was AMAZING! Not only did he take me seriously but he wasn't just trying to sell me a car. We had casual conversations which made me not feel pressured to buy a car. I'm 24 and this is my first experience buying a car. No question was a stupid question! Gabe explained everything slowly and did not try to sell me or trick me into anything I didn't need/ want. I got a great deal on a a pretty loaded lease for a 2018 Jeep Compass. GABE MAKES DREAMS COME TO LIFE!!!!

D
4 years ago

OMG, I had an amazing experience today at rt 46 je...

OMG, I had an amazing experience today at rt 46 jeep. After a horrible experience at Rt 4 jeep, i came to Rt 46 Jeep and purchased the car I desired with the assistance Michael Roundtree. He worked with us deligently to get us the best possible rate. He was very knowledgeable about the product and did not rush us at all. I highly recommend him to whomever is interested in purchasing a car.

S
4 years ago

Went to see about leasing a Wrangler and was assis...

Went to see about leasing a Wrangler and was assisted by Amar who was very helpful and knowledgeable, just like the rest of the staff. They have a huge inventory and I would definitely recommend this place.

B
4 years ago

Great feeling the moment I walked through the fron...

Great feeling the moment I walked through the front door. Erik Valentino was very professional, personable, and knowledgeable in every question and concern I had. I would definitely recommend anyone interested in buying a car to come here. Thank you, Mr. Valentino for all your help in getting me into my first car.

l
4 years ago

We recently purchased a new vehicle at this locati...

We recently purchased a new vehicle at this location. Everyone was very courteous and professional. Our salesman Sean took his time on our deal and made sure we did not leave unless we felt comfortable with the price and completely understood the entire purchasing process. I highly recommend his expertise and knowledge when purchasing your next vehicle.

M
4 years ago

I am so grateful for the staff and my salesman, St...

I am so grateful for the staff and my salesman, Sterling at 46 Jeep! This is my second purchase from them and they have been nothing but helpful for meeting all my criteria needs! I would refer anyone and go back again and again!Mackenzie Emmons

P
4 years ago

I was looking for a cheap car and 4x4 and the sell...

I was looking for a cheap car and 4x4 and the seller Angelo knew how to help me. I had no credit, it was my first time buying a car but he helped me, along with the special finance department. I am very happy with my new Nissan Rogue.

Thanks for everything Angelo.

M
4 years ago

From the second I walked in the door it was nothin...

From the second I walked in the door it was nothing but problems. Saleman sucked and lied about everything!!! Even the price of the car!!! I will never go back there and don't recommend anyone buying from them. I wrote to Chrysler in Detroit and filed a complaint with them as well. I strongly recommend everyone else does the same and contact the main office of their manufacterer and file a complaint!!!! No stars for this place!!!!

M
4 years ago

We went in on Saturday and met with Sean Musalaev....

We went in on Saturday and met with Sean Musalaev. We told him what type of vehicle we were looking for and how much we wanted to spend. I appreciate that he didn't ask what payment range we were looking at. He pulled out the exact van that we were looking for. We left with the van but were not able to finish the paperwork. When we returned on Monday, Sean had great news. Our payment was less than expected and included the warranty and gap insurance. I highly recommend Sean and I will absolutely see him the next time that I want to buy a car.

J
4 years ago

Walked in with a truecar print out. Told me they d...

Walked in with a truecar print out. Told me they didnt honor that particular model even though model was available on truecar and even on the printout with exact vin#. Not reps fault he was kind enough to not waste more of my time, he told me they didnt honor it right away. Just think it was total bs they dont honor what was written. I will contact truecar, as this doesnt represent them well.

Y
4 years ago

Worst experience ever with this place the salesman...

Worst experience ever with this place the salesman he have the day off and the financial guy Enrique he wasn t even expecting me to arrived just for only sign a deal for a car waiting there 3 hours and unfortunately the next day they even call to apologize. O for this place . They only interested in lease deal when they jefe is not there this place is a trash .

N
4 years ago

I purchased my first 2018 used jeep wrangler. It ...

I purchased my first 2018 used jeep wrangler. It was the only vehicle that caught my eye after driving a much smaller vehicle so I decided to go for it! First beware, if you get a used vehicle from them. You will need to thoroughly check the vehicle inside, outside and underneath after the test drive and before you pick the vehicle up from the lot. A maintenance coworker pointed out to me that underneath the wrangler was a lot of dirt/sand as if it had been on a beach or trail or something. Also, he found a dent on the back bumper as if it had been hit from behind! The dealership had possession of the vehicle prior to me taking ownership. I don't understand why the vehicle was not properly prepared for delivery and why I was not informed about the dent. They gave me a Carfax report which read clear/no problems and had me sign a paper saying that their not responsible if the Carfax report was incorrect. It is obvious that they did not report the bumper damage to Carfax! Yes, I understand that it is a used vehicle so it will not be pristine but full disclosure would be nice! Also, there was a discrepancy with the mileage reported on Carfax (2,106) versus what was on the paper that was signed with 25 miles. When I pointed this out, I was told that it was practically a new vehicle so this is just a formality. In addition, they allowed me to leave with an engine light on and told me that it should clear up after you drive it a while. Seriously! I had to go into work but on my lunch I drove back to the dealership because it was just wrong to deliver a vehicle with a potential problem which could only be fixed by the dealership!

B
4 years ago

I have to thank a young man named Kaelan Florez fo...

I have to thank a young man named Kaelan Florez for helping my husband buy a new car... My husband wanted a used car and instead bought a charger.. Kaelan was polite, very knowledgable and answered all of his questions.. My husband is very happy with his charger... Thank you Kaelan will definitely refer friends and family to you...

D
4 years ago

Amazing experience..... Our sales person TJ was ve...

Amazing experience..... Our sales person TJ was very informative and very knowledgeable about the product. They located the specific truck that we wanted and finished the transaction in a timely manner No waiting around and haggling back and forth..... Great experience overall....... I highly recommend Route 46 Chrysler Jeep.......

L
4 years ago

I tried getting information and scheduled for a fu...

I tried getting information and scheduled for a full detail on my car. I called 3 times. First time I waited 10 minutes to then be hung up on, the second time I waited 5 minutes before trying to call again, and the last time she completely ignored me and put me on hold. After spending thousands there I thought they would have the decency to answer a simple question. If she didn't know the answer she could have easily gotten my phone number and called me back. I will be taking my services and future purchases to another jeep.

d
4 years ago

Went in today for a used Impreza Subaru. Price was...

Went in today for a used Impreza Subaru. Price was not exactly what I wanted but the Man Dean Puleo pulled some strings and got me a great deal today and now I'm driving a very sexy 2013 pearl white Impreza and I'm very happy.

M
4 years ago

Worst customer service I've ever experienced!

Worst customer service I've ever experienced!
Had me waiting for hours, the deal is done & insured yet they had me come back 3 days later to pick up the car.
Time of pickup I'm told the car was sold beneath me.

This dealership is the farthest from sympathetic, they only care about which customer is making them more money.

STAY AWAY FROM ROUTE 46 JEEP/DODGE

J
4 years ago

We came in to service our 2018 Jeep Grand Cherokee...

We came in to service our 2018 Jeep Grand Cherokee. After walking around aimlessly through the showroom, Katherine asked if we needed help. My husband informed her that he wanted to take a look at the 2019 high altitude and that we recently purchased a 2018 altitude but really wanted the high altitude. Katherine explained the difference in the two and went through the steps to get us in the car of our dreams. After a lot of pushing back and forth Katherine was able to get us a deal of a lifetime. Super satisfied with how we were treated by Katherine. Will recommend her to all my friends and family!

D
4 years ago

I came in here just looking for a car that would f...

I came in here just looking for a car that would fit my family's needs. Richard helped us and made the transaction nice and smooth and worked with us. Will definitely recommend to my family and friends.

C
4 years ago

This was the most painless car buying experience I...

This was the most painless car buying experience I have ever had! Mike Solomon is amazingly kind and patient and willing to work as hard as possible to get you in the car you want! Thank you for such a wonderful experience

B
4 years ago

March 2018: Sold me a car in two hours...now 6 mon...

March 2018: Sold me a car in two hours...now 6 months later, I get limited responses to my NUMEROUS service issues, and when I do make appointments, I am waiting in line for 45+ minutes just to drop it off only to be told they probably won't even touch it that day and will tell me it will take 3 or more days and this is when I make an actual appointment. After they "fixed" one of 3 issues I'm having, the morning after I picked it up after multiple days of it being in the shop, the problem persists. When I finally show up to speak with a service manager, the best they can do is offer me a LEASE on a smaller, lesser model car for more money than I'm currently paying and MORE money down, despite the service manager telling me he never sees problems with my car model and it's strange that I keep experiencing these problems, for the duration of our meeting and instead of owning up to selling me a messed up car and making commensurate reparations, they want to make another shady deal and squeeze more money out of me. All car dealership are untrustworthy but these people take the cake. AVOID AT ALL COSTS. I took a risk in buying a jeep from them after my family buying 4 other jeeps at Ramsey, and it didn't pan out. These people will call you to make sure you're happy with your car, and when you call back you won't get an answer for days, then they won't help you still when you finally get them to speak to you. They're not looking to make you happy, they are looking for another deal wherever they can get one. When you walk in, they all stand around the desk waiting to speak with you until they realize you have a problem and they all disappear. When I walked into the empty dealership today, I was asked if I had an appointment, and was greeted with hesitation when I said I did not. Who else in here is there to even talk to? So many people were just sitting around, and chit chatting, and trash talking customers. Complete scam, no help, TOTALLY UNSATISFIED.

UPDATE 4/5/18: I'm now having the same two parts replaced by the same team for the SECOND time. Still not working, still no help. I've also been waiting for the second round parts to be delivered for about two weeks. The last service appointment came with added software that has made one issue significantly worse. They've also told me that they had to seek advice from Chrysler on my issues, to which Chrysler responded to swap the parts out for the second time. The fact that I was expressly told by someone in service that they never experience issues like this with this model car has yet to be addressed by management, because I consider that to be an admission of fault on their part, though no formal apologies or reparations have been made.

4/19/18: Today I was told they ordered a part that would prevent the car from starting in any gear but park or neutral. One of the issues I am having is that the car doesn t start even in park. This is the 4th parts replacement/order for this specific problem since March. Seriously, this place is an absolute mess. Don t let them fool you.

A
4 years ago

I have a crazy schedule and can rarely call ahead ...

I have a crazy schedule and can rarely call ahead to get an appointment. I usually show up unannounced or leave it late at night with the drop off key service. Either way Im always attended to well and fairly quickly. Ive had my jeep from here for 3 years now and never had a bad service experience.

B
4 years ago

After my car broke down and I read all these revie...

After my car broke down and I read all these reviews, I knew I needed to buy a new car at this dealership. So I went to it and i honestly had a great time buying a new car, and that was thanks to Ricardo. He was a great worker and he helped me so much when it came to finding a new car to replace my old one. It was a little pricey but he really sold me to it, besides, its worth it so that I don't have to walk everywhere

J
4 years ago

Rich Figurelli was a great help. 3rd vehicle my fa...

Rich Figurelli was a great help. 3rd vehicle my family has bought through him. Extremely professional. And went above and beyond putting my wife and I in the exact Durango we wanted for exactly what we anticipated paying. If you are in the market Route 46 is the place and Rich Figurelli is the guy. Don t waste your time anywhere else.

A
4 years ago

Bought a car from here years ago and I barely brou...

Bought a car from here years ago and I barely brought it in aside from the recalls. I called and scheduled an appointment for a diagnostic for a AWD light so I can be quoted on repair and figure out what the fault is. I already replaced my front axle disconnect actuator myself as the stored code pointed to that but unfortunately that didn't fix the problem so I decided to bring it in. I spoke to my service adviser David Perla and the interaction seemed pleasant at the moment. I was told it would take 1-2 days and I'll receive a phone call when they find something. I dropped it off at 10:15am and waited till around 6pm that same day and called to see if anything changed. I was told nothing and that they would have something for me tomorrow. So I called around 5pm the next day and was told my adviser was busy and they'll call me back 5-10min. 1.5 hrs later I decide to call back and was told there was no update. I should get a call the next day before noon. I called a little past noon and was told they haven't even looked at the car and it's been parked in the back of their lot. I was able to verify this because my dashcam has been recording the same lightpost for the past few days in their lot. It hasn't moved an inch. I was fed up with their incompetence and went to pickup my car. I once again asked when it will be looked at and they told me 3 more days. I offered to pickup the car and bring it back that day but they told me I'll be moved to the back of the line if I did. This isn't the first time this specific dealership has wronged me. I've used their free oil change they offered when I first purchased the car and was stuck waiting a minimum of 2 hours up to 4 hrs for a service I now do myself in under 30 minutes at home. They didn't even offer a loaner and told me they only do rentals. But I can recall I was offered a loaner for a recent recall but was unable to receive due to age. Appointments mean nothing at this dealership. They don't even have the common courtesy to call you when they say they will.

I normally save my dashcam footage after every visit and got a few clips of previous visits where they would be coughing, cursing, and taking personal calls while idling in my car. I've had them rev and hard accelerate a few times in my vehicle. Some of these clips are funny though, they all seem to hate each other there since I hear naughty words referring to their coworkers while they drive my car.

I know they will reply to this review with a copy paste message saying their sorry and how they didn't live up to their "5 star service". They were never 5 star to begin with. And "sorry" doesn't cut it. When your sorry, you fix the problem next time so it doesn't happen again. Instead my experience with them worsens every visit.

I
4 years ago

Great experience. Walked in to get pricing on 2019...

Great experience. Walked in to get pricing on 2019 Grand Cherokee. I was welcomed by Katherine on the entrance, told her my needs, and 3 hours later drove out with my new Jeep. Best Jeep dealer in the area, and crushing the competition.

L
4 years ago

This facility does not even deserve 1 star the onl...

This facility does not even deserve 1 star the only way I can post is if I rate with a star if I could I would give negative 5. Back in December my husband purchased a new car the sales man who helped my husband Nathaniel Rojas was very rude and unprofessional. We just recently found out that in the month of January Nathaniel Rojas forged my father in laws information and co-signed a new car under his name. When we confronted the dealership and we personally spoke to Hector the dealer manager he said he was shocked and this had never happened at this dealer ship before. Blah Blah Blah a bunch of lies he told us. We filed a police report against them and we were told by the police department that they had an ongoing investigation with the facility and Nathaniel Rojas. Hear my words DO NOT GO TO THIS DEALERSHIP.

R
4 years ago

I dealt with PJ for my vehicle and he was very fri...

I dealt with PJ for my vehicle and he was very friendly and accommodating. My overall experience here was very positive once I was dealing with the right people. Thank you to PJ and Jamie for helping correct a situation that ended in a good deal.

e
4 years ago

This is the best car dealership on this side of Ne...

This is the best car dealership on this side of New Jersey. They ate attentive, respectful but most of all helpful and understanding to their customers needs. Hector Colon us the best sales person there is and Marcell in special finance is a God send. I am pleased with the personal attention they gave both myself and my husband in our needs of vehicle ownership. We have purchased 3 vehicles frim them and are looking towards the 4th and 5th. Lov3 Royte 46 Chrystler, Jeep abd Dodge

R
4 years ago

Okay

Z
4 years ago

I do not even know where to begin. I came to this ...

I do not even know where to begin. I came to this dealership because I wanted a specific car and specific color that was available only here and in a Ramsey dealership. I was told i can take the vehicle home today and fill out all papers tomorrow because the dealership was about to close. I was not told I was going to get charged later for now and it cost me about $750. Before buying the vehicle, we listed things we did not like about it and the manager Jim gave generalities saying "don't worry we will take care of it." mhm sure. They inspected the vehicle and even though it seemed like a fuse was not connecting properly and the lights would keep dimming when I applied the brakes, it was safe enough to not fix that problem. When the car went to get waxed because the edge was hit and we wanted to smoothe it out, the manager kept saying how we had such a great deal on the vehicle and since its a used car it cannot be done. Best of all, I love waiting 3-4 hours for an oil change. To top that off, i went today to get my vehicle detailed and I was there from 9am to almost 2pm and I had missing toll money, missing manual to the vehicle, AND headphones.

A
4 years ago

Very happy with my experience overall. Made it ext...

Very happy with my experience overall. Made it extremely easy to purchase my first car. Gabriel and the entire team were kind and helpful. Great customer service! Will definitely be back for all future purchases. Thank you Route 46 CJD!

D
4 years ago

Dropped one of 14 fleet Van's off wensday for basi...

Dropped one of 14 fleet Van's off wensday for basic service, oil change, air filter and 4 tires. Its monday and it's still not done, needless to say you just lost 14 more services, every 3000 miles. Reduclas when a manager blames a tech.

B
4 years ago

Very satisfied customer. I walked into Chrysler ju...

Very satisfied customer. I walked into Chrysler just to look around. A gentleman named Hector Colon walked up to me and asked me if I needed help and from there I Test drove a charger to buying one !. I purchased a 2018 Charger and I love it. I will be sending Hector a lot of referrals

A
4 years ago

I am so happy I went to this dealership and had JR...

I am so happy I went to this dealership and had JR as my salesman. He is great and so personable and had amazing product knowledge. The whole experience from start to finish was awesome, he was able to answer my questions, he made sure I knew everything about the car before I left and I really am so pleased with my whole experience with JR and route 46 Chrysler Jeep Dodge Ram. Thanks JR I love my new Jeep!!!

M
4 years ago

Came into this dealership looking for information ...

Came into this dealership looking for information on a 2013 Chrysler 300 that was in stock and possibly purchase it. My salesman Alex Justo was very knowledgeable and made the process extremely easy. Left the dealership in under 3 hours with my old Chevy Malibu out of the picture and into my new car!!!!!

l
4 years ago

came to the RT46 JEEP not knowing if would qualif...

came to the RT46 JEEP not knowing if would qualified for a loan since i never finance a car before and my credit score was low but Erick Inoa and the finance manager made it possible for me to get a loan with a low payment thank you you guys are the BEST!!!

K
4 years ago

It is with utmost pleasure that i write this revie...

It is with utmost pleasure that i write this review for the Chrysler Jeep Dodge family. Most importantly reffering to Katherine C. I walked in on any normal saturday searching for a new vehicle for my wife and I; we walked out with tears of joy. We never had a new car, always something pre-owned. My last car being a 2001 toyota camry, we were due for an upgrade and Katherine helped us get there. Now we can take vacations and road trips like those that you would imagine in a cinema picture. Katherine and Rt 46 chrysler jeep dodge thank you so much for the experience and for the new vehicle that my wife and I now enjoy! I will gladly recommend Katherine to all of my colleages. Thank you!

G
4 years ago

Awesome sales rep (Enrique), transparent and expla...

Awesome sales rep (Enrique), transparent and explained everything in detail so that I felt comfortable getting into my new car. There was no detail left unexplained and no question left unanswered. The staff here is friendly and professional.

t
4 years ago

This place was a life saver! I went in with low ex...

This place was a life saver! I went in with low expectations, because no other dealership was able to help me. However, from the moment we sat down with Nick and explained our situation he promised we'd be able to get me into car. Again I didn't see how that was possible given my experiences elsewhere, but he was a man of his word. Nick and later Jajuan presented me with my options and from there I got to pick out a BRAND NEW 2019 Jeep Cherokee with some nice options. I picked up my car the very next day. They were thorough in explaining all the details and made sure I felt great about my purchase. My brother recommended this dealership to me because he also had an amazing experience. We'll be repeat customers for sure.

M
4 years ago

The service ladies were very helpful and had a per...

The service ladies were very helpful and had a perky attitude so early in the morning. Thanks for making the morning go smooth and when it came time for the loaner car I was expecting a small vehicle like I always get but they took my height (6'4") into consideration. Thank you again.

r
4 years ago

I have been looking for a good deal on a new Jeep....

I have been looking for a good deal on a new Jeep. Wesley was the person who got me the deal I wanted and even had car washed and gassed ready to go for me to test drive and take home to show my husband. Awesome Service!!

N
4 years ago

If you want a dealership that is hassle free and t...

If you want a dealership that is hassle free and there to help you . Rt 46 Chrysler Jeep Dodge is the place to be! Let me just say that I am thoroughly impressed with this delearship. Justin was very nice and professional to me and my wife. He actually took the time to LISTEN to what we where looking for. He asked questions, and took notes (huge plus). He was attentive, genuine and sincere in his approach. Thank you Justin for providing such excellent customer service to me and my wife. I will surely refer you to all of my friends and family. Thank you again! All the best.

A
4 years ago

Decided to make a change. Visited the Route 46 Jee...

Decided to make a change. Visited the Route 46 Jeep dealer on Saturday August 11th, 2018 and traded in my car for a new Jeep. The one I wanted they didn't have on site, so they had to get it from another dealership. Made the deal, traded in the car, left it there and they gave me a loaner until my new one showed up. 1 hour later the dealership was completely flooded out and on the news. Vehicles were floating down the river behind the dealership. Come to find out, the car I traded in was moved to the back of the dealership minutes before the flooding happened and it was one of the casualties of the flash flood. The car had a viking funeral (w/o the fire). Under a very stressful situation the staff and management there were absolute professionals and cared very much that I was satisfied and happy with what was going on. We worked together to find the right Jeep for me and I couldn't be happier with the choices that were made. Elvin Fermin, Mike Markoski, and Victor Kavanach are true professionals and should be commended for the effort they put in to ensure my satisfaction during very troublesome times for them and their team.

M
4 years ago

Never will I ever purchase another vehicle from he...

Never will I ever purchase another vehicle from here.. I set an appointment for an OIL CHANGE at 11:30AM and they don t start working on my car until 1:30PM only after I had to complain about how egregious this wait was. A guy came in literally an hour after me and was finished before me. I had to go to the service and ask what s going on because they told me that my car would be ready in 30 minutes 30 MINUTES AGO!! So now when I ask what s the hold up, he says that it should be ready in 20 minutes.. I m furious at this point because I have tons of things to do. So I m ready to go find my car and just drive off. I go looking for my car in the service department and out of 12 cars that are in there, NONE of them are mine.. Now I m getting even angrier but still keeping my composure. I now start looking for my car around the lot and it s sitting in the back of the lot as if they completely forgot about it. 2 AND A HALF HOURS JUST FOR AN OIL CHANGE.. Also when I first came in, I sat in the showroom in a 2020(1)(?) Dodge Ram for about 20 minutes with the door open waiting for a rep or a manager to ask if I needed help because I wanted to discuss a buy and trade. Everyone just walks past. It s not busy at all.. There s guys at their desk doing nothing. Some were busy with clients but a majority were not. I was sitting in the car because this was the car that I wanted to trade in my Jeep for. I m glad I got to sit in because I ll be going to another dealership when I buy it this summmer. NEVER AGAIN WILL THIS PLACE GET MY BUSINESS.. I d rather pay for an oil change at my local mechanic than wait 2 AND A HALF HOURS for a free one.

B
4 years ago

I really loathe shopping for cars, however I walke...

I really loathe shopping for cars, however I walked in to the dealership and met Rich Pentony and was astonished at how well them an treated my family and I.
This salesman was unbelievably friendly and delivered on what he told us, no B.S.

C
4 years ago

Everything about the sales process is misleading. ...

Everything about the sales process is misleading. They truly are cars salesman. I purchased a wrangler with aftermarket tires and wheels, of course over priced but it was worth the convenience to have them dealership installed. When it came time to pick up the Jeep, I asked for the original tires and wheels and they looked at me like it was the most ridiculous question ever. They tried to claim the parts department deducts the value of them from the aftermarket ones, which is completely bogus because when I pressed them on it they finally said I can have the original tires and wheels (5 total) for $200. I was so angry that they would charge me for them but it was worth it to me to buy them because I got much more for them selling them myself. Then I get my Jeep on the road and the back tires bottom out on the wheel well when i hit the slightest buump. Within 1 week of normal daily driving the back tires blow of the rear fenders and I bring the thing back. They swore that these tires which they put on in their showroom were spec'd for the jeep without a lift, and when I told them they needed to remedy the situation they told me the best they could do was split the cost of new fenders and a lift. At this point i freaked out and they agreed to put new wider fenders to see if that helped. When I when to pick it up, despite the sales managers assurance they would cover the cost they tried to charge me for half the cost. I made them get him on the phone and eventually the let me leave with the Jeep. Again though, still bottoming out and I bring it back and tell them they have to lift it. After arguing with the sales manager again, they agree to raise it not before treating me like an uneducated schmuck who, btw, just spent 40K in their store. Also lost a key, went there to get a new one and they charged $300 PLUS cost of key for 1.5 hours or service, which means someone hooked it up to a computer to program the key. They treat you like your a jerk, I would never recommend this place to anyone

F
4 years ago

Really friendly and helpful staff. I visited multi...

Really friendly and helpful staff. I visited multiple dealers in the area and this one have by far the best deals around. Dolores was very helpful and honest. She helped me out and show me all the option I had available until i got what i was looking for. The financial guy was also very honest and transparent. I would 100% recommend this Dealer.

A
4 years ago

Amar is an amazing sales rep. He took his time to ...

Amar is an amazing sales rep. He took his time to accommodate to our needs. He is one of those individuals who truly helps the customers and does not think about the money he gains out of it. I totally recommend him to any new buyers. :)

F
4 years ago

Route 46 is a top notch dealership! We met with RJ...

Route 46 is a top notch dealership! We met with RJ who worked with me to get me the car I wanted for the right price. I traded in my 08 Grand Cherokee for a 17 Grand Cherokee. RJ pointed out all the changes from my old basic model to the new fully loaded model. Once we picked out the car it was time to negotiate. Once he came back with the initial price I told him what I was looking for. He was able to work it out with my trade in and get me into the new car immediately all the while throwing in the top grade running boards. The service from RJ and the service team is top notch. I wouldn't go anywhere else. I wish I went to them for my first Jeep.

G
4 years ago

Fast friendly positive experience . Went in for an...

Fast friendly positive experience . Went in for an oil change and was not held up waiting for long . Have been and will continue to use Route 46 Chrysler Dodge for all my automotive services and vehicle purchases. Thank you Route 46 Chrysler Dodge for your good service practices.

D
4 years ago

So I was shopping around for a Jeep Cherokee Overl...

So I was shopping around for a Jeep Cherokee Overland in black and could not find it anywhere. Rt. 46 Chrysler Jeep Dodge was the only dealership with it in stock and they gave me an awesome deal on the vehicle. I want to give a special thanks to my salesman Elvin and his manager Marlon, they both were great.

S
4 years ago

Came into this dealership looking for a jeep I saw...

Came into this dealership looking for a jeep I saw online and Gabriel Dominguez and Hector made everything possible so I can drive my car home on the same day! I highly recommend rt 46 Chrysler Jeep Dodge to everyone!

R
4 years ago

If you are looking to buy a new/used car, this dea...

If you are looking to buy a new/used car, this dealership is the place to go. The salesman that helped my wife and I was Sean M. He worked with us from a phone call the night before to help us get an appointment and as soon as we got there he was available for us. We expressed what we were looking for and he helped us get exactly what we wanted. Thank you so much You guys have us for life.

T
4 years ago

The entire service staff is friendly, professiona...

The entire service staff is friendly, professional and eager to ensure that the service provided meets your expectations. I have required multiple visits to correct a transmission problem and I am always treated with respect. My issues seem to stem from corrections required to be issued by Jeep, but the Rt 46 staff has been most helpful and a manager even went on a test drive with me to listen and observe my concerns, I have never had that happen before. Nice job team!

P
4 years ago

I have to admit this dealership has been a pleasur...

I have to admit this dealership has been a pleasure to do business with. It really has been a haggle free experience. The sales rep I dealt with was very pleasant with no high pressure sales tactics. I definitely will be purchasing my next vehicle here.

J
4 years ago

2 years ago, I was the first in my family to buy m...

2 years ago, I was the first in my family to buy my Jeep Wrangler from Rt 46 Jeep and since then my family has purchased 3! They say they wont be beat and they are true to their word. The service department is top notch as well. When my Jeep had a small issue they gave me a loaner car and when I was stupid enough to lock the keys in the car, they had a tech come and unlock it for me within a half hour of calling. Great dealership!

About Route 46 Chrysler Jeep Dodge

Route 46 Chrysler Jeep Dodge is a leading car dealership that offers an extensive range of new and used vehicles. With a commitment to providing exceptional customer service, Route 46 Chrysler Jeep Dodge has become the go-to destination for car buyers in the region.

At Route 46 Chrysler Jeep Dodge, we understand that buying a car can be an overwhelming experience. That's why we have a team of knowledgeable sales representatives who are always ready to assist you in finding the perfect vehicle that meets your needs and budget. Our inventory includes some of the most popular models from top brands such as Chrysler, Jeep, and Dodge.

If you're looking for a new vehicle, we have an impressive selection of cars, trucks, SUVs, and vans to choose from. Our inventory is constantly updated with the latest models so you can be sure that you're getting access to some of the newest vehicles on the market. We also offer competitive pricing on all our vehicles so you can rest assured that you're getting great value for your money.

For those who prefer used cars or are working with a tighter budget, we also have an extensive range of pre-owned vehicles available at our dealership. All our used cars undergo rigorous inspections before being put up for sale so you can be confident in their quality and reliability.

In addition to selling new and used cars, Route 46 Chrysler Jeep Dodge also offers comprehensive auto services including repairs and maintenance. Our state-of-the-art service center is staffed by certified technicians who use only genuine parts when repairing your vehicle. We offer everything from routine oil changes to major engine repairs so no matter what your needs are; we've got you covered.

We understand how important it is for our customers to have access to high-quality parts when they need them which is why we stock genuine OEM parts at our dealership's parts department. Whether it's replacement tires or brake pads or any other part needed for repair or maintenance work on your vehicle; we've got it all covered under one roof.

At Route 46 Chrysler Jeep Dodge customer satisfaction comes first which means providing exceptional service every step of the way - from browsing through our inventory online or visiting us in person at one of our locations across New Jersey - until driving off with your dream car!

Route 46 Chrysler Jeep Dodge

Route 46 Chrysler Jeep Dodge

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