Radisson SAS Hotel Berlin

Radisson SAS Hotel Berlin Reviews

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Hhhmmm. Firstly, they don't let you prepay which i...

Hhhmmm. Firstly, they don't let you prepay which is very annoying. Then even though we paid up front at check in, they took a few hundred dollars extra off our card for incidentals which I know is standard practice in many hotels, but 3 days later, the money still hasn't gone back on our card (despite us not using any extra services or anything from the mini bar)... Also, two nights in a row, they didn't replace our tea or coffee supplies OR cups in our room. This is basic service stuff, especially for the price you pay for this alleged 4 star hotel. Furthermore, we had to ask twice to even get some supplies of coffee replaced (again basic service even in a 2 star hotel). When they begrudgingly delivered the few coffee sachets to our room, the dude just barged in without asking to come in and put everything down on the desk among our possessions. For the price, this place isn't worth it. The best thing about it is the location, but there are a bunch of other hotels in the same area and I'd hazard a guess that, at least from our experience, they grasp the basics of service much better for the money you fork out. Book somewhere else - I know I will be next time I'm in Berlin.

We stayed two nights. The rooms extremely small. T...

We stayed two nights. The rooms extremely small. The double bed also much too small. Cozy sleep together therefore impossible. The furniture with visible signs of wear. Partly very uncomfortable, because you get the More

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Our stay was thoroughly enjoyable. The hotel is in...

Our stay was thoroughly enjoyable. The hotel is in a great location from which to enjoy Berlin.
The room (business room overlooking the river and the Berliner Dom) was a good size, well kitted out and we'll maintained.
The staff at the check-in, bar and restaurant were very helpful and friendly.
Breakfast was very good quality and well worth including when you book.

Very nice hotel

Very nice hotel
The room with premium upgrade had a view of the Berlin Cathedral
Friendly welcome on arrival
Rooms clean and beds comfortable
BUT ... only 3 sockets in the entire room
One for the TV, two free
But not on the bedside table
Improvements can be made here
Unfortunately, the tank, part of SeaWorld, was under maintenance and the highlight of the hotel was therefore not visible
Breakfast. .. Very large selection of different types of bread and rolls
Fresh orange juice, delicious coffee varieties.

When visiting Berlin, this hotel is centrally located

Loved this place.Very close to lots of restaurants...

Loved this place.Very close to lots of restaurants shops and sight seeing spots. I went with family for my 50th Birthday. The hotel upgraded me to a business suite which was a lovely surprise. Fantastic view looking towards the river spree. Thought the buffet breakfast was great, something for everyone.great staff and the whole hotel was spotless. I would definately be visiting again

I arrived late around 18:00, but there was a queue...

I arrived late around 18:00, but there was a queue and I waited about 15 minutes just by check-in. The room was clean, but when I wanted to drink coffee, the water was already in the tank and I was sick without knowing when. Even after the coffee spill. Cleaning is not perfect. The tap of the bathtub does not move with the lever. When storing it, push it in by hand. Please be careful.
Also, it is a famous giant aquarium, but it is under maintenance and it is said that it will be this way until April 2020.

Great! Great hotel! the reception very friendly, n...

Great! Great hotel! the reception very friendly, nice! Clean! a great sight the aquarium!
We inquired about the view from our room - we decided on the view of the Spree and Berlin Cathedral, it was worth the extra charge!
Very well trained staff - respond to all requests!
A coffee machine with capsules in the room! Tea and water in the room!
SPA area small - nothing special! In our opinion, massages are too expensive!
Breakfast buffet very good and plentiful!
All sights easily accessible - boarding point for the boat trip at the end of the hotel!
Evening meal on the Spree - at the hotel - super good wine - prices higher, but there is a lot on offer!
very good ice cream parlor on the corner of the hotel! At the entrance to the aquarium ride, don't overlook the Asian food - very good quality!
Whole hotel with all the trimmings very well thought out!

4 star hotel that I can not find. The hall has a s...

4 star hotel that I can not find. The hall has a spectacular fish tank but nobody informs you that you can see it inside if you go out, turn around and enter through a burger. The room gives you the interior then every time you are in it you have to close the curtains. The bathroom is quite old and the attentions of soap, etc. scarce. As an example, it cost me to get a shoehorn. Etc.

The Radison Blue in Berlin was a dream. The staff ...

The Radison Blue in Berlin was a dream. The staff is very friendly and attentive. We were excellently served in the restaurant and there was every wish. In the bar we were also very well advised and served - including nuts and olives for a drink. A big thank you to the whole team for this great stay.

Very well located in the city centre, near to the ...

Very well located in the city centre, near to the Alexanderplatz. Great decoration overall, exquisite hall with an huge fish tank. Check-in clerks very helpful, breakfast variety with very good quality.

A very good hotel. The aquarium in the middle is f...

A very good hotel. The aquarium in the middle is fantastic and a great eye-catcher. The rooms are good, even if the air conditioning is a bit noisy. The breakfast was awesome. Everything your heart desires was there.

Well

The hotel impresses with its location and, above a...

The hotel impresses with its location and, above all, with the view of the cathedral, provided you get a room with a view of the cathedral. The spa area is small, but well-kept and sufficient. The breakfast is varied and delicious. However, the room itself is not a highlight. I can confirm the "musty" carpet from one reviewer, the bed also seems too hard (a matter of taste) and the furniture seems to be showing its age. With my 1.90m, I just fit under the shower head in a shower tray. Setting the water temperature is a matter of luck and precision work. The air conditioning only does a good job at times and if it does, then only at an annoying volume. What is not okay at all is that despite the booked LATE CHECKOUT and the "Please do not disturb" door hanger, we were disturbed at 12:15 with the question, quotation in the wording: "WHAT IS NOW TO CHECK OUT?" - Do you not maintain a guest list at Radisson with the rooms that book this service separately? In addition, no one took care of us when the glass elevator on the ground floor got stuck and the doors no longer opened. Despite several horns and visual contact with the reception, nobody came to "free" us. After 5 minutes I pried open the door myself and the automatic system seemed to work again. Apart from that, I had to go to reception 3 times in 2 days because the key cards no longer worked. Parking costs 22 / 24h in the in-house parking garage - that's fine!
We will choose a different hotel on our next visit to Berlin. Nevertheless many thanks!

The rooms were ok, nothing special - but found ope...

The rooms were ok, nothing special - but found opened bottles in the mini bar with tap water refilled water bottles, which the hotel wanted to charge us for.
Completely incompetent staff, which almost made us miss our flight as they weren't able to communicate internally, in which resulted in our room being double charged.
Exceptionally unprofessional manager, which assumed we didn't speak german, and was talking negatively about us to his colleagues, in front of us!
I will never stay at a Radisson Blu again!

Excellent hotel for its location, quality and serv...

Excellent hotel for its location, quality and service

Free WiFi in rooms

The fish tank at the reception is shocking

Means of transport a few meters away such as the train, tram, metro and buses

Way too expensive (165 all in). And then still a h...

Way too expensive (165 all in). And then still a housekeeping knocking on the door when you are in during the morning. Plus a slow internet connection. How is it possible for 165 per night? Room is o.k. but same can be found for less money.

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A beautiful and atmospheric place. It makes a big ...

A beautiful and atmospheric place. It makes a big impression. If I have the opportunity, I will definitely come back to this place. A hotel at a very high level, affordable prices.

Actually 4 stars, but the rooms are a bit old, esp...

Actually 4 stars, but the rooms are a bit old, especially the bathroom. Location is great right on the Spree. Staff was very nice. The huge aquarium in reception has something. Breakfast is very simple for such a house. You get full and maybe I'm spoiled, but a house like this has to do more. The breakfast service was great

In my opinion, a really great hotel, impressive fo...

In my opinion, a really great hotel, impressive foyer with a large aquarium, very nice staff, but I had a great room, he had a suite, very pleasant, well located, always parking in the basement, for me, just a place Relaxation...

Great location, friendly check-in stuff. Giant fis...

Great location, friendly check-in stuff. Giant fish tank in the lobby. Chips on the floor left from previous guests. Bathroom is not cleaned to a five-star-hotel standard, not even four. This hotel has only single duvets, so even if you have a king size bed in the room, but there are only two small single size duvets. Called reception for a larger duvet, got replied "We don't have larger duvet, that's all we have".

Unfortunately standard room does not have lake or ...

Unfortunately standard room does not have lake or aquarium view but was good and pleasant. Swimming pool was very small and could not play well with his child, especially in the evening. Swimming pool for children is until 8 o'clock in the evening !!!
Since standard rooms are on the first floor, we can not go to the 6th floor with a lift, which means we did not have a view of the aquarium in the hotel only on the ground floor !!!
The reception, special in action info department for attractions were very friendly and helpful.
This hotel is central Berlin and many possibilities can walk on foot :)

Visiting for business. 6'4, 230lbs.

Visiting for business. 6'4, 230lbs.
Gives me a twin bed together set up in lieu of a proper bed as I had booked.
The twin bed setup is literally two separate beds pushed together..each bed with a tiny blanket and individual sheets. Beds are not connected or fixed together. They slide apart so you can better slide into the crack.
Dumb. 0 stars.

The hotel is wonderful. The service is friendly, t...

The hotel is wonderful. The service is friendly, the room was spacious and very clean. My room's view of the enormous fishtank was amazing and breakfast was well thought out.

The only problem I saw was that the tap of my shower was installed wrong. I nearly burnt myself because scolding hot water came out instead of cold.

I was in the lobby of this hotel, very beautiful t...

I was in the lobby of this hotel, very beautiful the aquarium, where the windows of the rooms have a wonderful view of a huge aquarium, unfortunately I was not staying there, but you can sit in the lobby bar and have a coffee or lunch.

Amaizing hotel

Amaizing hotel
Right in the center
View of fhe catedral from the room
Breakfast is very, very expancive, but allso very good

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Radisson SAS Hotel Berlin

Radisson SAS Hotel Berlin

4.3