Proper Cloth Reviews

One of my favorite shirts. They got the measurements right the first time and I look forward to buying more.

Great customer service. Very helpful with the alterations. Will definitely order all of my dress shirts from PC.

Love the site, showed it to our UX guy at work as a good example of how to make something hard and intimidating very easy and approachable. The shirt I got in return was epic. May just be the first shirt I have ever owned that fit me properly.

I have bought Shirts in London for years but was always hard to get a great fit being a taller guy. The quality of these shirts are excellent and the fabric selection is continuing to improve. I would highly recommend giving them a try.

Great company that provides an excellent product. Once you have your size dialed in, it is so easy to just pick a fabric you like and order a custom shirt. They will even remake your first shirt at no charge if the size is off. Quick fabrication and shipping too.

First class dress shirts at a very affordable cost. The service is superb. Cannot say enough good things about these shirts,

A totally amazing experience. The user-friendly website, the simple yet pinpoint-accurate measurement system, the myriad of fabrics and custom styling options, the efficient manufacturing and shipping, customer service second to none, and all this at reasonable prices - definitely the place to go for that one-of-a-kind shirt that is uniquely you.

These masks are awesome. The fit behind your head comfortably. They have a bendable nose piece for a snug and secure fit. They also have a reusable and washable filter. Theses mask are definitely worth the money. I m buying more when my color comes back in stock.

Great site, great selection...the easiest way I have seen to get quality custom shirts.

Great product, great customer service. They sent a new shirt after minor adjustments requested.

Highest quality fabrics, custom fit, great customer service.

Proper Cloth matches and in most cases exceeds the high end NYC shirtmakers quality and customer service for half the price. I know this to be a fact as I have purchased dozens of custom shirts over the past 30 years from the upper echelon of custom shirt makers so I have a strong basis to compare. Why pay so much more just to cover the massive overhead of Manhattan addresses when you can get the same quality for much, much less?
The youngish Staff at Proper Cloth are very impressive and Chris in particular, went above and beyond to make sure I was completely satisfied with the minor adjustments made from my first test shirt. I am six feet five inches tall and 275 pounds with an athletic build that is very difficult to fit from years of weight lifting but Chris met the challenge head on and got it done for this demanding Customer. A little later Brittany assisted me with a very thoughtful minor change in measurement that I only noticed after wearing my shirts a few times. They were perfectly fine as they were, but just a one quarter increase in one measurement made a great shirt even greater.
Guys,don't settle for baggy, shapeless and ill fitting shirts just because they have a designers name on them. Do not buy a slim fit shirt when you are not slim.Stop wearing shirts 2 sizes to big for you because you think they are "comfortable" They look like @#$%. Buy a tape measure, find a friend to measure you using the very well done video tutorial or hop on a plane or train and go get a consultation and measurement at Proper Cloth in person as I did driving 4 plus hours from Maryland to NYC. You will be glad you did, trust me.

Oh how I love Proper Cloth. I hope they keep doing exactly what they're doing. Once you buy your first Proper Cloth shirt, it will be extremely difficult to ever buy off the rack again!

The perfect place to buy a perfect fitting, high quality, dress shirt. The sizing questionnaire along with the free alterations you get with your first order allow you to dial in the perfect size. Combine that with a ton of fabric choices, $1 fabric samples that are credited towards your next order and an awesome website. What more could you ask for?

On my visit to NYC this week, I decided to stop by Proper Cloth for a fitting. Nick was my customer service agent and I am very pleased with his professionalism, attention to detail, and the fact that he understood all of the particular issues I have in finding clothes that fit me properly. I believe, with Nick s great service, I will finally have dress shirts that fit me perfectly! I look forward to ordering from Proper Cloth in the future!

Great fabrics and great service. I only order shirts from here now as truly customizable and easy to use website. I sent first shirt back as just a little off and next shirt was perfect. No costs to do that. Love this website and their products.

Great place to get your shirts! the only thing is they should cover the postage for returns....

I was initially attracted to Proper Cloth by the quality of their marketing! Their shirts are superb. I found it hard to believe at first that I could get a perfect fit, but that's what happened. I also ordered masks for myself and spouse - it is comfortable and also fits great. Great business to deal with. I would strongly recommend Proper Cloth.

My experience with Proper Cloth has been exceptional so far. As I have gone through the ordering process and gotten into finding the perfect fit, I have found that it is very easy to return items and that they seem to be rtruly interested in me finding the best fit and best products from them. repeatedly my wife has exclaimed, "wow, what a cool company, everyone should use this, I wish they had it for women!" Endorsement!

Unparalleled customer service, value, and selection!

Great experience so far. Beautiful fabrics, and when you nail the fit (it took me sending it back once to get it right)....ahhhh, it feels good.

My neck:chest ratio prevents off the shelf dress shirts...I tested the system at Men's Wearhouse for custom shirt, fitting appt was off. Got on Proper Cloths website, input measurements per website instructions the same day as MW fitting, had a perfectly fitted shirt in 3 days (MW took 3 weeks to receive the shirt, fit was horrible, so bad not worth even trying to fix). Proper Cloth was and is the easiest answer to my dress clothing needs. Clothing is affordable, the website simple, and customer service very helpful. Kudos on impressive customer experience.

Excellent web site, excellent quality product, excellent customer service. The first shirt fit better than any I've ever worn, and the second free shirt with adjustments fits even better.

Love these guys. I've never visited the store, but their online experience is fantastic - very attentive customer service.

Paper Cloth is simply the best way to shop. The complete experience is near perfect. The quality of the products is outstanding. Customer service is first rate, you ll be happy to own Paper Cloth.

Great fitting shirts and great customer service, will shop here again

Great custom fit shirts. While you can definitely alter to get a great fit all on your own, if you are anywhere near the city, it is definitely worth stopping for an actual fitting appointment once you have a shirt on hand. They do a really good job making adjustments I wouldn't have ever considered that just make it look that much better.

So glad I chose these guys. After 8 different purchases I'm still extremely satisfied.

Proper Cloth is my new "go to" shirt source. You pay a bit more but you get custom shirt, impeccably made and an amazing supply chain with DHL. Order to delivery under two weeks, custom shirt. The fabrics are incredible, the hand work is excellent and the sizing algorithms make it a breeze to fit.

Proper Cloth is simply great! I have had an amazing experience with them. Exemplary customer service (very rare these days). By way of example, there was a mix-up with one my orders (one of the shirts arrived in the wrong color, things happen), but they handled the situation most gracefully. I never complained about the error because the shirt was still great and l liked it, but they discovered the error and moved quickly to fix it. Not only did they offer me a free shirt, but they also gave me a $50 credit! I highly recommend this company.

Excellent quality fabrics, and a great website to view them on before ordering. Take the time to get the measurements right and you'll get a shirt that fits great and can last a lifetime.

My go-to place for shirts. Beautifully made, highest quality, distinctive fabrics. Custom fitted shirts. All this and a price which is competitive with bralitand names like Brooks Brothers and retailers like Nordstrom or Barneys. Why shop elsewhere where shirts are a commodity? Here shirts combine quality and fit.
Since the review above, I continue building my shirt wardrobe--from fabulous seersucker to luxurious Sea Island cotton whites.
Always satisfied.

If you want shirts that fit - I mean, really *fit* the way they *should* - go with Proper Cloth. If you've ever wondered why you get that "muffin top" on store-bought shirts, with mounds of excess fabric in your back and pooling over your belt - go with Proper Cloth. If you're a tall guy and you wonder why larger sizes barely get taller, just wider - go with Proper Cloth. If you're tired of looking frumpy and you want for once in your life to look like you're wearing clothes actually *made for you* - go with Proper Cloth. It can take a minute to get the sizing all done correctly, but it is worth it.

Once the fit is dialed in, this is the best way to buy shirts by far

Very impressed on the shipping, the permission the wash and wear (and if dissatisfied can still return it). This never happens in a regular clothing store. Very impressed on the ability to customize the shirt. Keep it up. I will order from you again!!

Amazing craftsmanship, quality, price, and service... hard to beat at any level.

Best custom shirts in the game. I've tried tailors as well as online brands and these folks are aces. Wide selection of fabrics of all styles, types and costs with the freedom to customize the shirts as you please. Great custom polo shirts as well!

Great shirts that are well made and fit as they should. They are pricy but good clothing should last a while. Some of the best dress clothing I have had.

Great products, great service. For people looking for exclusive, elegant clothes, this is the place.

All in all I had a great experience. I ordered a shirt from them based off of a colleagues recommendation. My shirt arrived 2 weeks after ordering it but didn't fit to my liking. It was a little tight and the sleeves were way too short. I brought it back, they made note of the necessary adjustments and re-made my shirt, no questions asked. Two weeks later and I received a perfect shirt to my exact specifications. Seeing how this shirt fits, I will never be able to buy off the rack again. Well worth the money.

Used the "smart fit" feature and my first shirt was a little baggy, sent it back for free alterations and now it fits great. It's unlikely I buy a dress shirt from any store other than Proper Cloth now.

Best their is. Amazing quality, fantastic service.

Some of the best customer service. Great selection and fitting. It's a bit expensive but it is worth every penny.

The only place to go for your custom shirt needs - multiple varieties of textiles and patterns that accommodate every taste. The first order comes with a free alteration - use this as your template for assuring you get your dimensions right the 2nd time!

Excellent fit. (Online Design-A-Shirt)

The Proper Cloth slim-fit default was a great fit to begin with... made even better with minor tweaks on follow-up orders. Very accurate color cloth pics. Digital mock-ups are pretty convincing, (though some tend to run a half shade lighter than actual cloth.)
Design-A-Shirt program pretty similar to BB's, but PC has the edge. Production is fast, and shirts are delivered on time.
Have already been a returning customer. And will be again.

Great shirts, great fit, great service, great value for those that want shirts to fit the way they should.

I'm 6'9 and thin. It's nearly impossible for me to buy a shirt, off the rack, that will fit me well.
Not only do my Proper Cloth shirts fit me perfectly, but also the range of colors and fabrics and ability to customize details is fantastic.
I'm lucky to live in a city with a showroom. Each visit the staff have been professional and great to work with.

The experience was great. The Thomas Mason fabric I received my shirt in was really nice and drapes very well. The fit is bang on after a couple of washes. Measurements seem to be pretty accurate when using your existing shirt measurements. Construction quality very good, but you'll pay a bit extra for compared to other MTM services. When you consider going out and getting a shirt that "almost" fits you perfectly and you'll have to spend money to alter it, this is definitely worth it.

Absolutely love this service. Looking forward to fine tuning my shirts even further in the future. So much fun!

I have been pleasantly surprised with how great Proper Cloth's customer service is. They have stayed true to their work on their Perfect Fit guarantee through the process of my first shirt.

Didn't know none of my clothes fit till I got some that did

For a guy with odd sizing like me (6' 3", 230 lbs), Proper Cloth is a splurge but a must for business casual office apparel. Love them.

finest quality, best fitting shirt that I have ever owned out side of the ones my mother made me as a child. I am replacing every one of my shirts now, they are that good.

I am not a shopper and I loathe the traditional in-store experience. The build-to-order process here is excellent! The shirts fit perfectly and are always exactly what I want. You can even customize the inner collar and sleeve accents to really make the shirt your own.

I love the entire process! Martel was awesome and his suggestions were excellent. Would definitely order more. I would love it if you guys included other types of custom clothing like sport coats, pants, and SUITS. I know tons of people who would utilize the service.

Love the website, but...after the introductory shirts, the prices seem to go up. Over $200 for online shirts and $600+ for jackets is pricey. Can't return a shirt if the fabric was not as expected. e.g. bought an oxford shirt that turned out to be way too thick. But, overall, I really like the products and ease of ordering.
DK

I only purchased a single item -- a facemask -- but it's comfortable to wear and easy to clean. Even more important, the two layers of cotton broadcloth enclose a polymer filter -- a combination that the CDC highly recommends for effective protection in non-clinical uses.

Fast, accurate, and top quality construction. This is my new "go to" for custom shirts.

I love these shirts. I only wear Proper Cloth. Great fit and customer service.

Finally a face mask that comes in two sizes fits!!!! (The 3M N95 face masks and all the other cloth face masks that I've tried are too small for my face.)

Plus it's comfortable.

Fantastic service, amazing clothes. There is nothing you won't absolutely love about this place!

Great construction. Quality material. Excellent product! I'm a big fan now and will order again soon!

These are, without a doubt, top of the line facial masks. They are worth the purchase. The material used is of the highest grade. The mask has a built in wire so it conforms to cover each individual's nose and upper cheek area. Some colleagues at work actually said, NICE MASK. Where did you purchase that mask? While some people might balk at the price, the old adage kicks in here appropriately. YOU GET WHAT YOU PAY FOR! This face mask is worth the purchase.

I love my Proper Cloth shirts. The experience is great. The quality and selection is great.

Pricing is high and inline with the nature of the custom product being made to order.

I am a fan of the product and service.

Website is fine; not great but fine. If you live near Manhattan, it is worth it to pop in to the showroom, try on, get measured, see fabrics in person.

Once you are set up, it is somewhat easy to pick fabrics and order more shirts from the website.

Just received my first two shirts. They fit well and the fabrics I chose feel and look great. If you are considering purchasing custom shirts, I would definitely consider Proper Cloth. They are bit more expensive than some of the other online MTM outfits out there, but the quality of the clothing makes them worth the additional cost.

I am a VERY loyal customer of Proper Cloth, with more than 50 shirts (as well as several suits/pants/masks) in my closet. The fit is perfect. The choice of fabrics is excellent. The quality of fabric and construction is outstanding. And customer service is superb. When COVID times are over, I recommend a visit to their showroom in New York to fine tune your fit and meet the awesome staff in person.

This is a great company that supplies excellent value bespoke clothing

Will not hesitate to order again. I was skeptical ordering a tuxedo shirt online for our son's wedding but everything as perfect. Great shirt, fit beautifully, delivered on-time and excellent value. Thank you!

Proper Cloth is the only place I will buy shirts. They're incredibly nice and helpful, and the only regrets I've had with their shirts have come from deviating from their advice. As with any made-to-measure service, the first attempt won't be perfect (it was pretty unwearable in my case), but after a free remake it fits better than I thought possible -- I'm very tall and thin, so off-the-rack shirts never come close to fitting me. A big factor is sticking with Proper Cloth was that their fabrics are just generally far superior to other made-to-measure companies; it's much harder to make a mistake when ordering from them, while I have felt that I made mistakes in my choices from other companies.

I lovingly mocked my roommate for buying his shirts this way, but I don't know if I'll purchase an ill-fitting dress shirt at a department store again. Lots of customizable options and plenty of fabrics to choose from. They continually restock fabrics and patterns and introduce new ones as well.

Great experience, nice showroom, very friendly people, definitely will be a repeat customer.

Excellent original purchase. My first 'custom' shirt was a success.

I'm not the type to get tailored clothes, but after my experience with Tom at proper cloth, that has all changed. Great one on one experience and I LOVE the shirts. I will go back.

Great factory, great customer experience. Large choice of tissues and colours. We can customize a large set of features. Fast process until delivery in France.

Tried one shirt, fits perfect, I'm ordering more asap.
Update for June, bought three more shirts, same great experience and fit.

Excellent service, excellent product. We have tried many masks and these are our favorites. They don't cling to our mouth when we go running. They are soft and comfortable. They also wash very sell.

I am from California and when I was in new York last month I went in for a fitting. It is my very first time buying custom made shirts. The representative was excellent and the job was done quick and easy. At the time I wanted to order a few shirts but they urged me to wait on the first one to check the fit. The shirt fits perfect. I am online now ordering 5 more.

Have bought 4 shirts going on 5. Best fit and look! I used to go to local store for high-end custom fit shirts and pay twice as much for half the quality. Highly recommend! As well comes in around 2 weeks compared to 5!

A significantly better experience than buying off the rack. The cloth and fit are amazing. the service outstanding. Highly recommend you give it a try

Shirts fit and look great and price is fair. No complaints

Ordered online and was able to get my shirt fit adjusted just as advertised. I love the fit and the styles are great so I've ordered a few more shirts

At first I was hesitant to purchase a custom shirt online, but after going on Proper Cloth's website, I found the process to be fun. Having the ability to select a fabric, collar, cuffs, and perhaps adding a collar/cuff accent along with mother of pearl buttons made me feel like a kid at a candy store. Also, their "smart sizes" questionnaire made the sizing process painless.

After two weeks of placing my order, I received a custom made shirt that felt like it was made for me. The cloth felt soft and silky; the colors were exactly like the website. In addition, the shirt fit like a glove. I would highly recommend Proper Cloth to anyone who wants to feel like a king at a reasonable price. You will not want to buy another shirt off the rack after getting your first custom shirt from Proper Cloth.

Great customer service and customer experience. The website is extremely intuitive and saves your measurements for future orders. On the rare case of a shirt not fitting like others (other cloth) do, they make the re-make process pretty close to painless. I've been a fan of bespoke clothing for years and Proper Cloth does it as well as any local tailor at really reasonable price. Give em a try, you won't be sorry.

The number 1 thing that sets Proper Cloth apart is consistency. Every shirt I have ordered has been cut exactly like the one before.

I've tried other sites, but I never got consistent results. I would re-order using the same measurements, and I never knew if the shirt I was going to receive would be too slim or too generous.

I have ordered a half dozen shirts from Proper Cloth. I love every one of them, and I will continue to order more, and ask for shirts every Christmas, Birthday, and Father's Day.

No one gives customer service like Bret!! You want a custom made shirt go see her, like right now! She so professional, gives great advice, and she is the best at what she does. She tailored a tuxedo shirt for my fiance and she was amazing.

I had an exceptional experience creating a custom shirt. The packaging was minimal, delivery was swift and efficient. I have truly found my go-to custom shirt company.

I've been buying shirts from them online for years. I've yet to make it into the store, because I leave about 1500 miles away. This hasn't stopped me from getting great, custom made shirts. I'm a big guy - both width and height. They have full explanations on the site that allowed me to take my own measurements and have shirts designed with great, high-quality fabrics. I will say, I messed up the first shirts measurements, but used it to adjust my measurements and even got it replaced when I asked for an alteration. Great services, great products, and if their showroom is like their site, engaging enough without being pushy. Great company.

I ordered my shirt on line. The fit wasn't exactly great. I then went to the show room in Manhattan with my shirt for my measurements. The shirt was adjusted free of charge and I received the shirt back via FedEx within two weeks. The shirt came back a perfect fit. Great job.

I've ordered from many MTM vendors and this was my best experience by a significant margin. Cost, quality, customer service - everything you want and expect. I'm truly happy that I found them!

If you've tried others and are reading this I assure you that you need to give them a shot. I'm not a salesman but I do get excited about things I believe in and this is one of them.

If you haven't ordered online and you try Proper Cloth first and then decide to try something else, I can almost guarantee you will be back. Yes, I am really that happy with them.

Proper Cloth hits the mark on quality and precision every time. I love the ability to adjust measurements ever so slightly to get that perfect fit!