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I called this dealership with a few questions. I ...

I called this dealership with a few questions. I found a car online I liked and was ready to pay cash for it. I couldn't believe how short they were with me. She seemed irritated that I called. Maybe they don't want to work on a Friday night? I'm still scratching my head - I've never seen this at a dealership. Not a good sign.

Made the process really seamless! Got me way more ...

Made the process really seamless! Got me way more for my trade in than any other company could! I would definitely recommend Christopher to any of my close friends looking to buy a car.

The experience I had here was really good! We were...

The experience I had here was really good! We were having issues finding me a lender so Brad and his team worked hard and did everything they could to help me out. They worked with the financial institutions to see what they were able to do for me. They d always keep me updated on any additional details as well. I really felt like they cared about me and wanted to make sure I was comfortable with everything that was happening. The building itself had awesome massage chairs to use while waiting and had different types of drinks available to the customers. Definitely 5 stars!

We purchased a Honda Pilot from the dealership and...

We purchased a Honda Pilot from the dealership and feel we got the biggest bang for our dollar. We also enjoyed the "no haggle pricing". In fact, because of a price reduction on the website we did not know about we were expecting to pay full asking price when Tracy informed us because of the website they automatically took $1,000 off when we were already prepared to pay the original price. In addition Tracy responded honestly to all my questions. With our experience with the staff and vehicle so far we will definitely consider using Prestman Auto in the future.

This is the first time I personally have delt with...

This is the first time I personally have delt with Prestman Auto. I was impressed & pleased with their professionalism and the sales agent I worked with.
Alex was very knowledgeable about any car on their lot. She had background history on all the cars, and didn t at any time make me feel uncomfortable or pressured.
She was able to easily make comparisons from vehicle to vehicle until we had it narrowed down to two cars I might be interested in. I was surprised how fast & easy this process was & within an hour, we were out test driving the two which I d shown interest in. I ultimately bought one of the two cars & am very happy with my choice. Alex was very helpful, professional, friendly & made this process very enjoyable. I would recommend your company & her to anyone interested in buying a quality car.

This is a wonderful business. They helped us find ...

This is a wonderful business. They helped us find the car of our dreams for a price that we could afford. The business did a fantastic job of restoring the car to like new condition. The staff was not pushy, but friendly and helpful. Furthermore, they went out of their way to help us arrange financing when our credit union was closed. I would buy from them again and have already recommended this business to our friends.

There are some pro's to buying with Prestman Auto ...

There are some pro's to buying with Prestman Auto BUT also some con's.
Pro's
You get a branded title car but you save some money.
The test drive experience was easy and the financing piece was quick.
They have massage chairs to sit in while waiting to sign for the car.
The place is clean and the salesmen aren't pushy.
They washed the car I purchased.

Con's
There are hidden fee's though that buyers should be aware of that you don't find out about until after you have figured out financing and then sit down the the guy in the office to sign the papers to purchase the car. You must add these fees to the price posted for the car:
$299 for an auto theft tracker. They just tell you it's a "Prestman Auto thing." Well, if so, I feel it should be included in the sticker price of the car because I didn't ask for it. Honestly, it's probably so they can track the car if it gets stolen off of their lot, but in the end, I paid for it.
$192 for inspection fees. When you are looking at the car, they tell you how many times it has been inspected to make you feel good about buying a branded title car and then you realize later you get to pay for all of those inspections. Again, it should really be part of the posted cost of the car.
There were a few other questionable fees that IF you bought a warranty, they would take off.
It just seems like "hidden fees" are so 10 years ago that was a little disappointing.
As we left the dealership building to get to our newly purchased car, we were handed one key fob. We asked for the other and they said that all of their cars only come with one because they buy them at the auction. They gave me a business card of a guy who could make one for me. So there is more money and valuable time.
Finally, I drove my newly purchased car off the lot and made it 20 miles down the road and the gas light came on! I seriously had to stop and get gas before I got home.
Needless to say by the time I pulled in my driveway, I wasn't very impressed anymore.

Really great cars and really great service. Super ...

Really great cars and really great service. Super helpful and knowledgeable about their cars, did not pressure us to make any quick decisions or make us feel like we had to buy or we'd lose a deal. Would definitely recommend to anyone looking to buy a used car. We worked with Brad and had a great experience and love the car we got.

Justin was our salesman and he was awesome! Was ve...

Justin was our salesman and he was awesome! Was very patient while we decided which car was right for us and made sure we knew everything about the car before we made our decision. Hands down easiest and fastest car buying experience! The finance team was amazing making sure we got the best deal possible. Would definitely recommend Prestman Auto to anybody looking for a new vehicle.

Been searching for a truck for 2 months, drove 9 o...

Been searching for a truck for 2 months, drove 9 or 10 and had a deposit down with a private dealer on a 2015 Yukon Denali to pick up tonight. I stopped at Prestman to see one last Denali before committing to an hour drive to get my first pick, and left 3 hours later with a deal I am psyched on and a beautiful 2017 I like better with 50k less miles than the 15 for only 30% more. Good long term investment in my eyes. Prestman is a nice place and my sales guy Jeremy and closer/numbers guy Tracey were great to work with. I recommend to stop here if you're looking for a clean luxury ride for an awesome deal. Straightforward and solid. Thank guys

We bought a car from Prestman auto over a year ago...

We bought a car from Prestman auto over a year ago and love it! We worked with Travis and he was able to help out with our questions and gave great advise throughout the whole process. Since then, my sister has bought a car from them and we have referred friends and family. Great lot, great cars, great service. We will be back!

I bought a van here in 2014. I've been meaning to ...

I bought a van here in 2014. I've been meaning to write a review for some time, but it always slips my mind. The staff was nice and who doesn't like a good deal. I was buying the vehicle to immediately drive it back to Oregon. The tire pressure sensor was going off, and they said oh that happens sometimes. Turns out the tires were bad, which I had to replace as soon as I limped the vehicle home. This was my first car with a TPS system so I just took their word for it. Some inspection. My other main problem is the quality of the pain job they did on my car. In the lot it looked great. However after a couple of months, the chips came. And they came and came and came. The hood and drivers panel are chipped to high heaven. The original paint job on the side that wasn't damaged has maybe one or two chips. Bad quality work. Nothing even close compared to factory. If you want to see real reviews for these guys check out yelp.

I received great service from Jack Root. He was ve...

I received great service from Jack Root. He was very knowledgeable with all the different types of vehicles. Jack was professional and was not pushy. He made our experience comfortable and fun.

Bought my 2015 Audi S4 from them 9 months ago. The...

Bought my 2015 Audi S4 from them 9 months ago. The experience was great, I received respect and a good deal, and the car has been perfect. Despite what you thoughts might be on rebuilt titles, I had a wonderful experience and would buy again.

It was actually a chill experience buying from the...

It was actually a chill experience buying from these guys. Nice sale team, was able to just talk to the financial guy instead of the back and forth and the purchase was pretty streamline. Overall, I walked out or rather drive away feeling like I got a good deal on a solid car. Thank you Randy, and team for a quality buying experience. I have a feeling I'll be buying from you guys more in the future.

Just had a wonderful automobile buying experience ...

Just had a wonderful automobile buying experience yesterday! Prestman Auto is a shining example of how cars sales should be done. Low Pressure jumps to the top of the list. Friendly, Professonal, and Accommodating are just a few of the attributes that describe the sales team. Alec & Marshall did a great job of educating us on branded title cars. The extended service package we purchased added addtional peace of mind.

We'll be recommending Prestman Auto to our family & friends. Well Done!

Solid help and council on their cars, willing to w...

Solid help and council on their cars, willing to work with the customer on specific issues that may arise with a branded title. They helped with a few scratches to make it so it looks better off the lot. Fernando was a great help, values the customer experience. Would recommend.

This may be just an edge case... but this place is...

This may be just an edge case... but this place is terrible. Sooo much time wasted. I reget ever purchasing the warranty and the car . Please learn from my mistakes, DON'T purchase the warranty. Too many caveats and hidden details they don't tell you about. #3kWasted.

I was looking at a Toyota Supra they had for sale,...

I was looking at a Toyota Supra they had for sale, and I was in talks with them back and fourth trying to get some of the paperwork I needed for the loan company since it was a branded title. They couldn't provide me with the correct paperwork which in turn couldn't let me process the loan. About a month and a half later I called asking about the Supra again and they told me it was sold but was still listed everywhere... a few days later I find the car on cargurus by another Salt Lake City dealership... not professional, not helpful, and didn't go out of their way to close the deal as I am deployed. It seemed like it was too much work for them..

I have been working with Nate and he is an absolut...

I have been working with Nate and he is an absolute dream. I've had a list of cars I've been trying to decide between for ages and he sat with me and went through the list and gave me pros and cons of all of the different models I've been looking at. He's been incredibly patient with all my questions and helped me decide to get a fun, zippy little convertible. We haven't found one yet, but anytime he hears of something coming available he reaches out to let me know. I love how personally he takes his job and how he makes me feel more like a friend than a customer! Would recommend him to anyone looking for any kind of car, he knows the pros and cons of EVERYTHING!

Prestman auto is THE place to get excellent servic...

Prestman auto is THE place to get excellent service, prompt communication, and an excellent car at a great price!!! Since day one the contact from long distance has been very prompt, patient and detailed. My salesperson was Debbie Francis, an honest,friendly and highly experienced client advisor. She'll put a smile on your face because that's how awesome she is. This dealership is very transparent and up front, they only select top notch salvage vehicles that are brought up to par with safety by their inspections and or repairs with only oem parts. My biggest positive with buying branded with prestman auto was this, simply put they've been in business for over 25 years and are still going strong. They know exactly what they're doing, everyone I talked to was friendly and professional and they all said they love working there!! If you want a nice and smooth, no pressure experience buying a car at a great price then go to Prestman Auto at 2865 State St, Salt Lake City, UT 84115 Expect the Best :)

I was pleased with overall service. The only negat...

I was pleased with overall service. The only negative is that I called about a car that hadn't gone through the inspection process. I was to receive a call as soon as this was finished. I went by that same evening, even though I hadn't received a call, to look at the vehicle. It was driving out of the lot as I arrived, having been sold to another buyer. However, second-best was still better than other dealers.

This was my first branded title purchase and I was...

This was my first branded title purchase and I was a bit apprehensive about it but Prestman does an excellent job answering my questions to relieve my anxiety. They are professional, courteous, and transparent. I would highly recommend them and especially Christopher the salesman if you want a nice vehicle at a great price.

Tracy and Alexandra were amazing. They made this t...

Tracy and Alexandra were amazing. They made this the smoothest car buying experience. Be wary of the finance people at he end though they don't inform you of any fees and the ones they charge are definitely shady attempts to get more money then they should be.

Dub was great. Paid a fair price for the car. A li...

Dub was great. Paid a fair price for the car. A little annoyed at some of the fees-didn't want to have to haggle about it. In the end, it all turned out well. I'll be back and would also not hesitate to recommend Prestman to friends.

I had a wonderful experience at Prestman and would...

I had a wonderful experience at Prestman and would highly recommend it. The establishment was classy. Tracy was straightforward and honest. All of the salesman and staff were very friendly. Thanks for the Acura, Prestman and friends!

Prestman Auto is a very professional operation. th...

Prestman Auto is a very professional operation. this was my first time working with them and first time buying a car with a branded title. Tracy was extremely helpful and professional. As long as you know what you are getting into with this type of title you will be happy.

I bought a Lexus from this place a couple years ag...

I bought a Lexus from this place a couple years ago and the entire front end of the cars paint has completely started chipping. You can tell they used plastic weld and bonds to fix a completely cracked bumper. On top of that the passenger side mirror doesn't even work. The interior trim has been spray painted, which is now starting to show and peel. This place uses cheap paint and quick fixes to flip their cars. They don't actually fix the problem at hand because they know the customer won't notice the problem right away. I would never purchase a car from this place ever again and advise against anyone to do so.

Purchasing a vehicle from Prestman was a dream. Be...

Purchasing a vehicle from Prestman was a dream. Ben F. was so professional and knowledgeable. He was so patient and let us take our time. We never felt pressured at all. When it came to the "dreaded" finance part, Deb was so great. She was so quick, but yet very thorough. She went over every detail and we had never felt rushed. Thank you for making the process so painless and not treating us just like another sale. I will recommend Prestman over and over again! Every vehicle purchase will be with Prestman!

Travis is incredible and really knows his stuff. H...

Travis is incredible and really knows his stuff. He will make sure you get in a car that is most reliable and treats you like family. He wouldn t sell you a car he wouldn t drive. That was my biggest thing when buying branded but I have been so pleased with my decision! Definitely recommend Prestman Auto.

Worked with Clifton Kelly to purchase our new (use...

Worked with Clifton Kelly to purchase our new (used) car from Prestman Auto in Salt Lake. It was a great experience, I would recommend this dealership to anyone. He was direct, helpful, and not pushy. Definitely a 5-star review.

Prestman Auto is a great place to buy a high quali...

Prestman Auto is a great place to buy a high quality car at a very nice price. Nathan and Brad are so attentive and very nice to work with. The whole process was very transparent and I am totally satisfied. Thanks for my 2016 Audi TT, Prestman Auto.

I stopped in to prestman auto looking for a nice ...

I stopped in to prestman auto looking for a nice commuter car. I explained to my salesman Dub exactly what I was looking for and the budget I had. He talked to me about a few different cars and took me on test drives. Found what I wanted for the right price and no hassle. Dub is a great guy and realy listened to me.

Dylan is a good friend of mine and showed me prest...

Dylan is a good friend of mine and showed me prestman auto and what great deals they have I came in and worked with Nate and Tyler and they helped me pick out the car I ve had my eye on I ll definitely be working with them again

We purchased a Jeep from here in February, and my ...

We purchased a Jeep from here in February, and my husband and I were very satisfied with the overall first impression. The staff made it a very easy, and painless process and were professional and caring. We were a little hesitant on buying a warranty but the financial guy we were working with, assured us that if we changed our minds, we were able to cancel the warranty and get that money back. After 2 weeks, we decided we didn't want the warranty and contacted the dealership in writing and over the phone. The same guy who helped us when we first bought the car, said he'd contact the people who owned the warranty to get that process started. It's now been 3 months, and we've contacted Prestman Auto SEVERAL times about the warranty cancellation. We were assured that it would be cancelled as of our first request date, but had to email several times to get that response. We still have heard nothing back, and it clearly seems that you actually can't cancel a warranty.

Very disappointed with their service now. It seems they only care for you as a customer when you're actually in their office, handing them money. We also had a slight issue with getting our license plates on time and before our temps expired, and the girl we worked with was not kind at all.

If you want to keep customers, or get repeat customers, I'd recommend treating them the same way you do when they're in your office. We are super disappointed the great customer service we experienced initially is practically nonexistent now.

Never heard or been to the place, was hesitant bec...

Never heard or been to the place, was hesitant because they sell very nice cars at really low prices, but they proved my skepticism wrong with their customer service and honest approach.

They are up front about why the cars are less expensive and they have amazing warranties!!!!

Travis was very helpful he helped us in to a new car in less then a day, very easy to work with and Not pushy at all either which is nice. I will be going back !!! Go check them out, you won't regret it.

Thanks Travis!

It would have been a 5 star but the loan took 5 da...

It would have been a 5 star but the loan took 5 days to get approval.
Buying a car out of state worried me at first but working with Alex and the dealership made it fairly inconvenient. I was impressed about their willingness to talk to me and answer any questions and not feel pressured. Since I was out of state I had lots of questions about the vehicle. Alex took my calls even when you were out of the office.

One of the items I wanted to see was a full report of the damage the car had received prior to being repaired. I didn't ask for it but now that we bought the car it would have been good to know.

These guys are great, 20 minute process for a test...

These guys are great, 20 minute process for a test drive. Matt was incredibly helpful, got us in and out in probably the shortest amount of time I've been in a dealership ever. The truck was in great condition it had been detailed not long before. Would definitely recommend these guys if you need a vehicle.

Me and my wife stopped by to look at some vehicles...

Me and my wife stopped by to look at some vehicles, Carlos was the gentleman that helped us, he was professional but with a funny sense of humor at the sametime, definitely going to see him when we're ready to buy.

Like many, I don't enjoy the process of purchasing...

Like many, I don't enjoy the process of purchasing a vehicle, but Trevor made this purchase very nice. I believe I have found the vehicle I was looking for. During several of our conversations Trevor used the term transparent. I really appreciated his willingness to give me the information I asked for to help me make an informed decision. Thanks to Trevor and the team. I'm looking forward to years of driving my Gently used sienna. Good luck to you Trevor in American Fork.
Thanks, Gregg

Salesman seemed completely uninterested and seemed...

Salesman seemed completely uninterested and seemed unhappy working there. When I test drove the car, it was disgusting and hadn't been cleaned from previous owner. When discussing the price, he immediately said they don't negotiate and he gets nothing regardless if I buy a car there or not. When I returned the car, I went to another dealership and got better service and a better deal; if he gets nothing anyway, let it also not be my business. Wouldn't recommend.

Prestman Auto, and specifically Chris were a delig...

Prestman Auto, and specifically Chris were a delight to work with. No pressure, very accommodating and stayed late for us to come in, and went above and beyond to give us a deal we couldn't refuse. Thanks!

Tyler Warner at Prestman Auto made buying a new ca...

Tyler Warner at Prestman Auto made buying a new car quick and painless. He happily accommodated our request to test drive several models, allowed us to confirm our choice with our own trusted mechanic, and encouraged us to streamline the financing process via their online system. Every step of the way, Tyler made sure that we were well taken care of. Couldn't be happier with our new car and the excellent customer experience!

I like buying salvage title vehicles and was reall...

I like buying salvage title vehicles and was really impressed with Prestman. My salesman was Fernando and he is very easy to work with and went out of his way to help me resolve concerns about my purchase. I ended up getting a 4Runner TRD Pro and I absolutely love it. I also traded-in my Tacoma and Fernando helped me get a generous trade-in price. I worked out my financing with Tracy and he took time to explain loan details and helped me resolve an issue I had with my bank.

Recently, my family took our new 4Runner to Capitol Reef and had an amazing trip.

I would highly recommend Prestman if you are interested in no-nonsense car buying.

Prestman Auto is where we buy all of our vehicles ...

Prestman Auto is where we buy all of our vehicles and we always go to Tracy Ball. The service and the deals here are the best in town. No pressure, no haggle and Tracy knows his stuff. The selection on their lot is always interesting, constantly changing and often very compelling, and it's great to buy a car that doesn't experience that immediate plummet in value like a all vehicles do when purchased at new car dealerships. I will never pay full retail for a brand new car again. My family has purchased 4 vehicles in just the past few years from Prestman Auto. My wife bought a fabulous Lexus IS 250 a few years back, and I purchased a Toyota Corolla a few years ago and just recently (yesterday) a Hyundai Genesis 2.0T. Last August we bought my daughter an awesome little sporty Ford Focus and she loves it. When we walk in the door, Tracy always steps up to greet us and if he is tied up, someone else, like Alec, will jump in and get things going. They are sure to keep you hydrated with water, coffee and other beverages while you're there shopping and buying your next dream car or basic transportation. I have referred numerous friends to Prestman Auto over the years as well and none have ever regretted it, they always thank me and many of them have gone back and made several purchases after the first. I always tell them to tell see Tracy!

Definitely recommend prestman auto!! First ill sta...

Definitely recommend prestman auto!! First ill start by saying the atmosphere is great every single person there had such a great attitude! Buying a car can be very stressful, but at prestman they did everything they could for me to be stress free and get me the car i wanted. With many other interested buyers for the car i wanted it took a lot of dedication from my salesman clifton to make sure i was the one who got it! Overall great experience!

Landon was so great to work with! I went in with a...

Landon was so great to work with! I went in with an idea of what I wanted and he helped me find a car that was practical and everything I wanted in one! I would recommend this place to anyone. Not your typical salesmen, they actually care about you and aren t after your money.

Ryan Kinkle helped me out when we ran into an issu...

Ryan Kinkle helped me out when we ran into an issue purchasing a minivan. He was the type of make it happen person you want to buy a used car from. Took my zero experience to a 10 simply by being fair.

Would definitely recommend the dealership to anyon...

Would definitely recommend the dealership to anyone, as well as, Landon Huntsman he the kindest, most well informed salesman I ve worked with. He was efficient and professional. Great over all experience.

I went into Prestman Auto with 2 cars in mind. Th...

I went into Prestman Auto with 2 cars in mind. They allowed me to test drive both of them for several hours each, to ensure I selected the one that appealed to me the most. Then, after picking my future car, they allowed me to take it home for the day, just to allow me to be fully comfortable with my decision. I purchased that car the next day, and believe I was given the full support of the Prestman Auto while making my decision. It was a very relaxed atmosphere and I will buy from them again.

Second car bought from these guys. Always a pleasu...

Second car bought from these guys. Always a pleasure. My sales guy Colin was super helpful, sent me a video before I showed up and walked all through the vehicle and features. Thanks Prestman s!

Their prices are great due to selling branded titl...

Their prices are great due to selling branded title vehicles. They have to work very hard to instill confidence in their products since there is general concern about buying branded title vehicles. They will tell you how great their customer service is and how much pride they take in it over and over. Their service is above average for a dealership and they don't pressure you at all, but they aren't anything special. They are in it to make a profit, understandably, since they are a business. They will do what they can to make money off of you including the old dealership tricks you always see of tacking on unnecessary things at the point of sale that you have to pay close attention to in order to have them removed. They left our car on empty until we pressured them to give us some gas with our purchase, which still didn't amount to a full tank. They also refused to get us a second key with our car after we payed full asking price without giving them any problems.

In the end they are a good dealership but still a dealership. I wouldn't specifically send someone there but I wouldn't discourage anyone from considering them. I would check them out for my future purchases but have no loyalty to them.

Buyer beware! After owning the vehicle for several...

Buyer beware! After owning the vehicle for several months it has had several issues! I purchased an extended warranty "service agreement" through Prestman which hasn't been worth the paper it's printed on. On 5 separate occasions ive had issues and not ONCE have I had luck with support or the "warranty" assisting. I would never recommend anyone to purchase a car, especially the companies extended service agreement!

This by far has been my best car purchase experien...

This by far has been my best car purchase experience. My girlfriend and I entered the lot on Monday and we were given time to look around freely for a little until we really showed interest In getting in a car. Matt (Mathew Zollinger) came to help us immediately with a no pressure attitude, he was really helpful and put no pressure on us to leave with a car that day. We came back Saturday and got things going. Tyler Warner did a fantastic job of breaking everything down and explaining everything. I wanted to finance through my credit union and was not successful they could not match the rates that Prestman offered and were making it a hassle to get things done. Went into Prestman applied for financing, had the rate I wanted and got everything done within the hour. They read through everything with me and really explained any questions I had. Everyone has a great helping personality.Over all a fantastic experience this far. I have recommended many family and friends already.

I originally contacted Tracy about getting a car. ...

I originally contacted Tracy about getting a car. During the course of the sale, circumstances dictated that Trevor step in to seal the deal. Tracy had to be away from work for a few days and I was hesitant to be passed around like an unsampled beer. However, Trevor proved very capable. For the most part, everything was in order when I arrived from Washington. That was critical as I was in a time crunch. In and out after a couple hours with the car I wanted. Off to the bank for another 45 minutes and then back on the road to Washington. All in all, an easy, hassle free, pleasant, and enjoyable car buying experience.

Amazing sales staff and top notch managers. I was ...

Amazing sales staff and top notch managers. I was leery about purchasing a vehicle online nonetheless out of state. My salesperson Matt made me feel more than comfortable and also got me the best deal on the car I wanted and top dollar for my trade. I was impressed by the F&I manager Jeremy that assisted me as well.Highly recommended. Glad that I made the 5 hour trip to SLC to buy my dream car. If you're looking for an exotic car, give these guys the chance to take care of you.

Colin and Tracy were awesome, they are the guys to...

Colin and Tracy were awesome, they are the guys to talk to if you come here. No problems during or even after the sale. Waited a bit to see if they kept some promises and thy did. Thanks guys.

I bought a car with no brake lights or taillights....

I bought a car with no brake lights or taillights. It needed two complete taillight assemblies. I asked them to fix it. They told me to bring it in and they would fix it in three weeks. I fixed it myself. That stuff on their website about how all their cars pass a safety inspection? Don t believe it.

I went to a different dealership with a very big n...

I went to a different dealership with a very big name in Utah and other states first for 3 different days waiting to look at trucks they promised to bring in for me to look at only to be shown more expensive and higher milage trucks ......then I finally I found prestman auto they let are so laid back and professional at the same time the truck I bought was newer and lower milage then any other place around it was such a smooth buying process I will definitely be buying from them again and recomending them to friends and family I wish every car dealer was this professional and honest