MBA SOCIETA' DI MUTUO SOCCORSO Review

Seriousness and professionalism at the highest levels

For 4 years, my family and I have entrusted ourselves totally to Mutua MBA, before then, if I have to be honest, I had never felt the need to do a check-up, now I do it regularly every year and fortunately I am healthy as a fish. But what I like most about this Mutua and that I feel protected in every moment of my life.

Adriana Stilo, I put my face on it. I have been an MBA member for 6 years and a promoter for 5. My requests for refund have not always been successful. Consciously when I needed and my requests were consistent with the MBA signed grant it worked correctly. Of course I would have preferred to have always reimbursed everything, but we are a mutual with precise rules and the correctness of the members is fundamental.

forget about any visit request you make or refund request they will always find an excuse on the certificate that the doctor has made you and they will fill you in forms. when they come home they show you a world that there is never and nobody will explain correctly how to fill in and which modules to use. plus cleverly they never even have a meeting to explain how to do it

I signed up for a subsidy to cover the family unit after a friend told me about MBA. For the first time after a few months I found myself using the service, with a service carried out at a conventioned facility. The practice was successful in a short time and I got the refund as planned. Excellent telephone support even for simple information on the modes, being the first time. Totally satisfied, I would recommend it. Michela, Rome

The worst insurance ever. Do not count on refunds as per contract (30 working days). At least 8 months pass.
Do not try to ask what becomes of your practice .... a call center answers you (telephony type) not at all aware ... your practice is in progress ..... and so on with each passing day.
Only when you put everything in the hands of a lawyer do they begin to move .... but that's not how it works.

There are no perfect realities but here we are going close. The possibility to choose is always in the hands of the partner. Personally I come from insurance experiences where everything can be except quiet. Here the difference is made by the values that the company applies to itself and transmits to the outside through its promoters and its solutions.
Rare goods of these times ......

Great assistance to all members and very comfortable facility, kind staff

Mutua MBA is a source of serenity for the whole family. Convenient and professional service, in recent years an essential reference point.

I have been a member of the Mutual MBA for seven years and I have had several health plans over time, every time I needed assistance I received quick and satisfactory answers. I have advised many people to choose the MBA and everyone is very satisfied.

Prevention in support of Health has always been a personal choice. To date, in a constantly changing scenario, MBA represents an effective solution to support the NHS as well.

NOT RECOMMENDED: Low quality assistance, total inconvenience for the user.
Due to the CCNL exchange rate, our company has gone from FAST / Unisalute Fund (which I evaluate 5/5) to this (which I evaluate 1/5).

- Very high deductible for direct take-over ( 40, compared to 15 before).
- Call center hours identical to the working hours; and the coffee break time is never enough to take the line (before I had a convenient continuous schedule to be able to call the Health Fund during a lunch break, in order to protect my privacy).
- Telephone operators unprepared (I was denied a refund due to "performance not covered by the Fund according to par 18." after, before booking the visit in question, I had read the text of the commitment to the operator, who had confirmed the refund option).
- Unequivocally expressed textbook conditions such as "lark mirror" and on several occasions the telephone operator was unable to answer my doubts: ergo bad service and no certainty of post-performance reimbursement.

Based on my experience, I consider this greeting fund much lower than others in the past (with another CCNL).

Satisfied with the choice made in 2019 when I learned about the MBA project and shared its values, protecting and protecting my family from possible future threats.
The serenity of having a planned and rapid prevention in a short time is priceless, as it is priceless to know not to have to weigh on my loved ones in case of any future health problems.
Thanks to those who introduced me to the project

I have seen dozens of members have Mutua MBA at their side in times of need, and I have had the opportunity to experience its efficiency on several occasions

I have been a member for a year, I fully share the mutual idea but I feared that it would not be possible to combine it with efficiency. I changed my mind. I sent the documentation on 10/7 and today (7/8) the health center informed me that the request (allowance for hospitalization) has been accepted and will be paid in the next few days. Thanks, keep it up.

I've been a Mutual Partner for more than six years, satisfied with the support and assistance I needed when I needed it.
An indispensable solution for those who want to protect their health.

As an MBA Member, I can confirm the seriousness, competence and importance of the work done. I am happy to have been contacted and informed about this form of health protection. Thank you!

Get away from this mutual. Inserted reimbursement practice in indirect form on 02/09. Only a month later I am told that the medical certificate of the Specialist Orthopedic was not exhaustive. Obbligatory the doctor who provides me with a new certificate that I post once in the documentation concerning the practice on 07/10. Contact and contact the customer service that tells me that the practice first appears to be in progress, then after a few days that is in view of the Medical Commission. To date, 10/12 (three months after the incident), the practice is still being processed. You are talking about a refund of 100 for specialist examination in respect of an annual amount I paid, which amounts to around 1500 a year. DO NOT need to add anything else.
Like many I will have to have the lawyer write.
By the way ... obviously I gave the cancellation!

Not one, but THE SOLUTION of supplementary health coverage is an alternative to S. S. N.

Member for 5 years, I have always found willingness to listen, thoughtfulness, professionalism and fast and certain repayment times. My whole family had the opportunity to do oncological, cardiological check-ups and in-depth dental visits, at no cost; at the end of each visit a short questionnaire asks the member for his opinion on the treatment received.
He is a partner of the best healthcare facilities here in Lombardy and in times COVID activated - at no cost to the member - ad hoc guarantees.
Thanks to Mutua MBA, my family also has economically accessible (deductible) supplementary health coverage and looks with a little serenity at the future.

Unlike what is lapidarily and erroneously written by Mr. Moretti, I remember that being a member means sharing mutual values and that you have rights and duties. You are a NON customer member. Mr. Moretti can contact not only the Italian call center and which answers from Italy also to his reference mutual promoter or access his reserved online area. MBA is the first Italian mutual society for the number of members, so shooting zero means doing wrong to those who work and work hard every day to protect the health of others, including that of Mr. Moretti. 430 thousand members cannot have been wrong all together.
Everything can be perfected, but it takes patience and reasonableness.
I have protected my parents and myself as well and everything is running smoothly, but it is also true that I regularly follow all my practices and those of my parents in the members area. I am a partner and have rights and duties, I cannot expect others to do everything for me just because I paid.
Best regards

I am very satisfied with the efficiency of the mutual MBA, I must thank their manager Riccardo Troiano who introduced us to this reality, so much so that I made all the staff of my company associate.

Modern and inclusive health plans, agreements with major ministries.

Actually getting a refund is not easy.
In my case, ecg under stress prescribed by my doctor for tachycardia, paid in advance by me (the clinic provided for indirect reimbursement), I suspend the reimbursement and I require a medical certificate with which the specialist provides the next and remote medical history etc etc.
So, following a logical thread, I should anticipate the money for the visit of the specialist more for the ecg under stress and then hope in the repayment of both. Comparing with other health insurances, I have seen that the situation is different, that is, the doctor's request and the invoice from the affiliated clinic are sufficient.
I also think that the MBA does not provide direct assistance / reimbursement, as if it were so it would not be possible to obtain the pro-oral and remote anamnesis and the entire patient's medical history.
Unless later the MBA does not recover the money that the member has not paid at the time of the visit / performance.
If I then read that establishing the border between previous and non-prior is not easy, well, a little worry me.

Mutua MBA adopts extraordinary measures for its members and approves the provision of a fund of 3 million euros for the Covid emergency

Thanks to a dear friend, I got to know what mutual aid societies are and what they do.
I never thought about a protection for health, but when I got to know this reality I immediately decided to protect ourselves and immediately afterwards to have my parents protected too.
Fortunately we don't have any health problems at the moment, but unfortunately when the problems arrive we are certainly not warned in time. Knowing that we are protected allows us to be much more serene.

Talking to someone is an impossible undertaking. I guess to get a refund.

I have been a partner for two years, I have protected not only my family but also my parents who are now elderly. Having a health protection has always been a requirement for me given the experience of years of non self-sufficiency of some family members.

Since 2016, together with my husband, we are associated with MBA.
Unfortunately in the last 2 years for important health needs I had the need to take advantage of my health plan, I found a precise and punctual service without any hitch and a great sense of closeness.
I would like to thank the mutual promoter and Project Manager Flavio Roma for letting us know about MBA and for the support and availability that it provides for every need.
I recommend everyone to turn to MBA to face future unexpected events more serenely.

You do not insure yourself, because you will lose the prize money, moreover they do not tell you but you cannot cancel it before two years, they find unthinkable excuses to ask for other documentation and in the end shortly before the surgery they refuse you insurance coverage, in the meantime I have had a cycle of heparin ordered by the hospital doctor in view of the operation. At this point I will go to legal channels.

excellent insurance company, my consultant roberto masi gave me excellent advice to get me to take out insurance for my whole family. With the excellent computer system I load the paperwork independently and I receive the refund in a short time. to recommend

When they came to our Office at the Ministry of the Interior, PS Department (2012), they presented us with the MBA Convention as a health insurance product and for years I thought it was. Clearly, at the first problem of those people with whom I had interloquito, not even the shadow, fortunately through the conctac center of the time I always solved all my problems. But after a few years things changed communications with "customers" began to become very formal, in fact I was refused refund procedures with the documentation in order, then I could not understand what was happening and in fact I began not to contact more to the company that I had always believed in health insurance disguised as Mutual Assistance, indeed there was a period in which I had looked around and I wanted to transit with a classic insurance company, to which I had already asked for a quote, until I didn't come into contact with an MBA promoter and manager (Cristiano SPREGA) who changed the way I see the company, no longer as a mere masked insurance company but a real mutual assistance company. I really have to thank dr. EXPLAIN, for making me understand that there are professionals behind it, a mission of true solidarity and at the same time the ability to empower end users to become no longer merely assisted, but members aware of their rights and prerogatives. Of course they are not always roses and flowers but at least now I have someone who takes care of their role and helps me to solve those problems that many members, like me, face in their daily interaction with MBA. I hope to meet more and more people who work for Mutua and who are real professionals and not just policy sellers.

Bad service, lost money.
At the time of compensating the client "according to the mutualistic principle" of which they so much boast, they hide behind a tertiary call center.
Stay away from him.

Thanks Mutua MBA, with my Total Care Healthcare allowance, I am checking the efficiency of the services day by day. I am satisfied with the prompt and efficient assistance center, the doctors and affiliated structures and the attention paid to my family, for the benefits and reimbursements granted to us. I recommend it.

I haven't seen a practice rejected for 3 years now. Important the figure of the promoters that help you to correctly compile the procedures that obviously have been studied to protect the honest members from the usual crafty ones.
Thanks for everything

Very bad experience, on 2 requests 2 rejected, despite the fact that there was a report of a specialist requesting intervention, as requested by them. Moral of the story .. I find myself paying them, the first specialist to upload the file and now I am waiting with the national service to make an intervention. Do some of you .. my advice put your money aside! And I state that we are talking about a small amount, I can't imagine if they should liquidate large amounts! Absurd

Who can cancel within 10 days of signing up so you save money and protect your health. The product is sold by agents who do not even know what it is and who omit to say 90% of the decisive information to access the services. The price is competitive because in fact they try in every way to not liquidate anything and they also manage well because they use the technique of suspending the practice indefinitely, thus doing away with the breach of contract (which would result in compensation for those who stipula) and lead to the exhaustion of the patient (who exhausted leaves and does everything at his own expense). To obtain reimbursement, it is not sufficient, as with other policies, that the doctor prescribes visits and analyzes; they also challenge the doctor's prescriptions because they want to know exactly when the problem has arisen / if a therapy has been made and then if they consider it opportune / valid, they perhaps consent to the reimbursement. I despaired, yet another request for documentation, I also attached the reports of magnetic resonance and other high diagnostic investigations and still have not repaid me because they have doubts about the actual existence of pathology (which is detailed by the report!). I had several other policies at a slightly higher cost, but with much higher results .... With results !!!. Unfortunately, this time I thought to save a little bit and I chose the MBA mutual thinking I did well, in fact I got cheated more than 1,500 without getting anything in return. I hope that my opinion can be of use to as many people as possible because you are not joking with health and not speculating on the skin of others. SHAME!!!!

ps all the positive feedback that there are, are the agents who earn their 60/70 to practice sold of course.

My parents and I have been MBA members for about a year. With the health plan that the mutual society offers us, we have satisfied our health protection needs. After withdrawing from the insurance world, my parents by joining MBA have found the serenity of growing old. Mutual MBA advice to everyone!

I am part of a company policy. I have experienced the MBA several times positively for specialist exams. My first (and hopefully) single surgery, which involves A night of hospitalization, is however accepted with the day hospital with intervention formula. The doctor sets a further request with the reasons for the over night stay (anesthesia, post surgical, etc) I send them. Always rejected with the same formula. Perhaps they don't believe in doctors (yet they are a well-known hospital entity) or their medical commission is hit by a delirium of omnipotence and omniscience.

Professionalism and ethics to the supplementary health service.

Excellent company. Thanks to Riccardo Troiano for his professionalism!

My husband and I are members and we happened to take advantage of the service, times are short and refunds are also short. A few hitches can happen but the staff has always followed and helped us. I recommend to everyone! All the staff are efficient and kind, they are always available.

I have been a member of the MBA for many years and having seen and confirmed its seriousness, I even decided to become its promoter. In doing so I help many other people to access health care that they otherwise could not have done. Better than this!

Precise and timely reality, close to its members.
I had direct experience with a family member who had to undergo an emergency hospitalization.
Authorization, admission and subsequent repayment in due time.

I entered into this "supplementary policy" from September 1, 2017 and since then a real ordeal has started; naively believing that I had real health protection as their flag, I started a series of medical tests. Well, any type of refund request I present, even if accompanied by all the medical documentation, is rejected, among other things, after months and months, times much longer than 30 days. working promises. The motivation is always the same: previous pathology or previous malformation: but I wonder? How is it possible to establish this if you are not given a medical examination before signing to ascertain which pathologies or malformations a subscriber suffers from? Therefore I DO NOT RECOMMEND IN THE MOST ABSOLUTE WAY to take out such a policy which is nothing other than a LEGALIZED SCAM that forces you to turn to a lawyer to obtain what you have SACRED SANTO RIGHT, or a HEALTH PROTECTION. SHAME

I chose Mutua MBA to protect the health of my whole family. The Total Care health aid gives me the opportunity every year to make important Check ups and to contact the best facilities in my city for diagnostic tests. In this moment where all public health is blocked in the management of the Covid-19 emergency, I feel more at ease in guaranteeing my loved ones quick access to health services.

It 's fun to see that the five-star reviews were posted by Luciano Dragonetti, who is the director of the MBA and the one who signs the usual mimeographed response to the disgruntled, another from such DragoEvent that watching the photo is ... Luciano Dragonetti, from Marcocci who is president of Coopsalute, R.Troiani and C. Bucci who collaborate with the MBA, etc. etc.
Take the names that have given positive reviews, put them on Google writing MBA or CoopSalute, and between links and linkedin ...
The reality is that I think they are flooding the associates with denials of authorizations and even with revocation of authorizations already given ...
It's not a good sign ...
After all, the response of the Councilor is always the same ("we are not an insurance but a mutual ... 140,000 practices ... 50 million ..." blalbla), and therefore obviously there is no clarity.
Mah, I do not know...

to avoid!
In response to the MBA comment: what I had to say I said in the appropriate locations. The review on Google, also for privacy reasons, cannot be exhaustive, but must give an idea of the overall opinion that the user, in this case a Member, has of the organization, the people and the services. And I can only confirm, also in relation to the response to my review, that my opinion is bad.

My father took out the subsidy with MBA mutual after being dismissed from Groupama Assicurazioni for age limits. Since it is covered, we are all more relaxed.

I am very happy to have received this Mutual report years ago. I can say that in the indirect procedure the reimbursements, in the end, arrive (even if they are very slow) but in the case of sudden and urgent admissions the Mutual has not taken into account the 5 days notice (which were not present) and has me immediately protected and completely covered, except for a small allowance. Thank you! M.C. Cattabriga.

I am an associate of mutual MBA since 2017, I have chosen to be part of this family as I fully embrace the values of solidarity that underlie it. In fact, I found comfort and safety from the very beginning and in my personal future perspective. I felt protected especially in a historical moment (with the advent of covid-19) like the one we have faced and that we are facing.

DAN DER YOU HAVE REASON TO MAKE A PETITION SO THAT EVERYONE KNOWS WHAT HAPPENS DO NOT DO THIS INSURANCE EVEN I KNOW THAT NOTHING GOES ON AND WAS ONLY TIME ..... NOT THE ONE TO ONE !!!!

Large organization specialized in giving health care at exceptional prices

Mutua MBA is a security to have an appropriate supplementary health coverage, regardless of the NHS. Very polite and courteous staff that answers all kinds of questions

They do not refund anything, finding quibbles that are sometimes unlikely. I suppose the positive reviews were made by agents who want to sell some policy to poor people who hope. After five repayment attempts on different things, I have clear ideas. Obviously I'll sue.

Well after a few years they deigned to respond to my review by strangling with many beautiful words, further confirmation that the appearance matters more than the good work done mah '
I state that immediately after my first review I was contacted, they invited me to cancel it sooner than to ask me the reason for the negative review how little seriousness ... !!!
A legalized theft,
Really bad service, never received refunds but above all you cannot get a telephone contact to make appointments for visits
if you send requests online after a few weeks they reject them for invented reasons, I state that I made a very onerous family policy and after 4 months my daughter had health problems she was 3 years old and lasted a few months.
Following an admission to the baby Jesus of Rome he had the need (prescribed by the doctors of the baby Jesus) to make specialist visits, with all that have been certified and prescribed by the baby Jesus (I state that I have requested as my contractual right various visits all failed) they also failed
If you are considering being fooled with all the nice words they spend to get you off I tell you that I would have preferred to donate those 2,500 to the baby Jesus today where all the children of the world come and receive important treatments from fantastic doctors for free.
Not to mention the fact that after giving notice (as per contract) notified 3 months before the contract expiry, they continued to take money from my checking account for further installments pretending not to have received any cancellation and today they ask me for other months not due.

I have had several practices among specialized diagnostic tests in facilities and cataract surgery and I have to say that is substantially always went all right until ad'ora. The things that can be improved in my opinion are the times 1) the waits for the switchboard for contacts with the operators 2) the waits for reimbursements, in excess of 60 days. The operators are always very kind and helpful.

Absolutely unsatisfactory they climb on the mirrors in order not to pay. They ask for insignificant and unjustified details, however they collect the annual registration fee. The authority should intervene

Bad service, totally unsatisfied, stay away from him.
In fact, if someone like me is waiting for reimbursement of medical expenses or hospitalization allowances and cannot understand why, we could join together to try a common cause towards this "mutual".
Maybe someone decides to check what they are up to.
If you wish, you could all go to a consumer association together.
Personally I have lost count of the times I have called the call center, among other things they have delegated the service to another company. Operators are properly trained !!!! they just say that the practice is in the works, when you point out that it has been in the works for several months, they say that they know nothing, that they can only make a reminder, but when you ask for a reminder of the reminder, just to be sure that is done, they tell you they can't do it.
They practically armored the system to bring people to exhaustion, who sooner or later will give up their reimbursement.

This is where the largest Cassa Mutua Italiana resides. Here you can find the best solutions for supplementary healthcare.

MBA is the right solution to a SSN now adrift. Quality and timing of examinations in public facilities are getting worse and worse due to the debt that grips the health sector ... annually we spend a lot of money to help treat us between high diagnostic tickets and more ... for a long time I have been a partner and health care for me and my family is no longer a cause for concern or anything else because even in the case of unforeseen events, there are those who think about it both to access the treatments and to pay them !!! MBA is the solution for a better life, for a healthy life !!!

Run away immediately. Praying up to the unbelievable in order not to pay the services due. I had to give the lawyer a mandate. They also made me laugh at the excuses they invented.

I feel the duty to thank Mutua MBA for the possibility of coverage guaranteed to our family. For years we had been looking for a protection solution, specifically for my wife, which for many was considered uninsurable but which in this large family has found the solution we were looking for. THANK YOU

CAUTION!!!
I do not recommend this policy to anyone.It is an authorized theft ... from the customer the requirements that must be met are:

- a degree in law and in any case nothing ever passes.

- they only make you waste time and if you have a problem you also annoy them if you phone .... pay first otherwise you die.

- hired people are placed there to handle complaints only.

- the affiliated structures do not want to manage MBA for which they only have waste from the insurance.

I've been paying for almost two years and I've always had to pay for everything myself.

I thought I joined a large group like in America that if you are insured you do not have to ask anyone for anything in order to protect me and my family ... but I guarantee you that since I am insured I have one more problem to manage ... begging for assistance.

SHAME SHAME SHAME

One piece of advice, use your money better. The person who made me take out the policy was unprepared and advertised dozens of non-existent things, when I needed something I asked and found that they didn't pay it back. I was told that AS THERAPY THEY REFUND ONLY: laser therapy, dialysis and chemotherapy, hoping that you do not need these, the national health system also guarantees them for free. They also replied that they reimburse physiotherapy only if they operate on it following an injury with hospitalization for a certain number of days. In terms of diagnosis, I agree with those who said that any invoice presented will be found a more or less credible excuse not to reimburse. I wouldn't recommend it to anyone with money to burn either.

I met Mutua MBA during Covid. In February I moved from Rome to the province of Bergamo, just in time for the lokdown ... Perfect timing some would say
The lived experience, the fear and the difficulties made me understand the importance of having health protection especially in these emergency cases.

Happy with the choice made.

Stay away, keep the money in your pocket and make a reservation for yourself. I tried after almost two years and 4000 euros paid, to request a refund of a ticket from 51 euros, but do not joke ... continue to make you run to the doctor to get certificates on certificates, as if one always had time to waste. If I had a dozen practices a year, I would have to move to the doctor. Basically give up for exhaustion and meanwhile your money ends up with others ... we are in Italy, nobody does anything for nothing, non-profit, like no.
And if you try to call the number of coop health ... prepare for endless waits, line drops ... So if you want to eat your liver, you are welcome!
Time and money ... keep it for yourself!

MBA accepted me even though I was 74 at the time of subscription. Today after 4 years I am very satisfied.

Punctual and professional. I was looking for a coherent and sustainable health plan, and I found, in addition, the sharing of the true solidarity and associative concept!
Great.

In the 6 month subsidy I could choose to carry out a preventive check-up without a prescription between "DNA mapping", "cardiological check-up", eye examination or sports check-up. I chose the "DNA mapping", a very simple exam that also includes a visit with the nutritionist and relative nutrition. Not only was I assisted by telephone for the booking in an exhaustive way, but they also contacted me to remind me of the exam both by email, by sms, and by phone. Impeccable service. effective and efficient.

I have been a member for some time now and I must say that I am really happy! After "questionable" insurance experiences in which I have always felt like a number, here I feel protected and protected, thanks to a sense of clarity and professionalism that I have encountered in various situations.

very complete mortgage with a wide range of subsidies that meet the most varied needs of protection and assistance, I have subscribed to two suusides that perfectly meet my expectations

Very disappointed. Refund requests have not been accepted and for this reason I have canceled.

Courtesy and ability to know how to advise at best. I highly recommend

I have been a partner for some time and I was able to verify the correctness and punctuality of the product offered
Often one is wary of the subject but when one touches the health problem and there is a reality that truly finds the solutions, one is pleased.
Evaluate everything and inquire serenely about it

This health insurance is absolutely not recommended. It basically reimburses nothing.
Furthermore, in the very few cases where a reimbursement is envisaged, the wait is extremely long.
Look elsewhere!

In response to the justifications of the MBA: well, it is a mutual aid society; however, by paying a comparable annual fee, I obtained a true health insurance. Few words to the wise.

Excuse me, but why not better explain what "complete documentation" means. More for the people who read and have the right to know.
Thank you

I met Mutua MBA about a year ago and I initially appreciated its basic philosophy as well as the collaboration and support of Banca delle Visite. I joined and then touched the closeness to me as a member when I needed to use health coverage. Special thanks to dr. Stefano Monaldo for his professionalism and for the fact that he allowed me to know and share this reality.

So far I have had a great time in both direct and indirect assistance cases. The site is well done and allows you to carry out the procedures with speed, the repayment times have been good despite the period, and the availability of the representative Stefano Monaldo valuable to extricate himself from the procedures and enjoy the appropriate insurance benefits. I recommend it.

I have been an MBA member for about a year and I immediately grasped the value of this reality that, with the Total Care subsidy, protects, safeguards, guides to prevention every year! I recently performed the cardiovascular check up in the space of one morning without wasting precious time. I am extremely satisfied and most importantly, happy for my future and my family.

I share other reviews, I canceled it because you will never get any performance, ask for documents on documents until you get tired

I am really satisfied with the choice made this summer ... efficiency, courtesy, availability, competence, with the basis precisely, being a mutual aid company, a philosophy and principles that I fully share ...

Ho appena concluso un piccolo intervento per il quale mi sono avvalsa per la prima volta dei servizi MBA Mutua e devo dire che sono molto soddisfatta: appena inserita la giusta documentazione sul sito, sono stati velocissimi a pendere in More

The best guarantee! Procedures and times that guarantee members on regularity and for senpre! Really satisfied!

I met Mutua MBA thanks to the Mutualistic Promoter and Manager Flavio Roma.
I immediately appreciated the spirit of union, sharing and support for members.
Personally I had the need to use them for extra-hospital services and I found the practicality and speed of the file management system.
Very satisfied, I renew my thanks for the support received from my Mutualistic Promoter Flavio Roma.

Non sottoscrivete mutue con questi burocrati disonesti, che non rimborsano nulla, vi fanno parlare con un call center che non sa nemmeno cosa sta dicendo. Non contate su rimborsi di alcun tipo. Se un paziente sta male, va dal medico di base e questo prescrive delle indagini vogliono sapere la patologia ! Ma se non la sa il medico e richiede degli esami specialistici per capire qual'e' la patologia cosa dovrebbe scrivere ? Sono solo scuse burocratiche per non pagare nulla . Primo anno di iscrizione ed ultimo: sono riusciti a sottrarmi 2500 .

For years I have been associated with Mutual MBA and over time also promoter of its health benefits and the mutualistic world, since for a couple of personal cases and many others of my acquaintances the mutual has behaved in a serious and competent.

I have been paying for four years the contract with your mutual company, completely dissatisfied with the reimbursement procedures (non-existent ..) a continuous request for clinical documents already produced, on the site regarding my practices, the wording is: practice under examination, and this for more than a year, perhaps because the amount is above 20,000 euros ... and therefore I have no hope of seeing them again. By now I am acting through legal channels. When you choose a mutual company, try to make sure of its seriousness "in the total and real attention to the customer.

I have just been a partner but prevention and welcome are very different from the treatment I was used to in my previous insurance experiences. The promoter who presented the product to me is always available and professional. Personally I do not understand who is complaining that it is two months waiting for a refund. In this period there is an obvious emergency