Very bad experience, on 2 requests 2 rejected, des...

Very bad experience, on 2 requests 2 rejected, despite the fact that there was a report of a specialist requesting intervention, as requested by them. Moral of the story .. I find myself paying them, the first specialist to upload the file and now I am waiting with the national service to make an intervention. Do some of you .. my advice put your money aside! And I state that we are talking about a small amount, I can't imagine if they should liquidate large amounts! Absurd