Unlike what is lapidarily and erroneously written ...

Unlike what is lapidarily and erroneously written by Mr. Moretti, I remember that being a member means sharing mutual values and that you have rights and duties. You are a NON customer member. Mr. Moretti can contact not only the Italian call center and which answers from Italy also to his reference mutual promoter or access his reserved online area. MBA is the first Italian mutual society for the number of members, so shooting zero means doing wrong to those who work and work hard every day to protect the health of others, including that of Mr. Moretti. 430 thousand members cannot have been wrong all together.
Everything can be perfected, but it takes patience and reasonableness.
I have protected my parents and myself as well and everything is running smoothly, but it is also true that I regularly follow all my practices and those of my parents in the members area. I am a partner and have rights and duties, I cannot expect others to do everything for me just because I paid.
Best regards