I have been using Kodiak services for over 10 years. My neighbours highly recommended this company and I recommend them to anyone looking into snow removal AND lawn care. They are professional, courteous and the cost is very reasonable. New this year are the e-mail updates which are so helpful. Last week, after grading our icy street, the City of Ottawa crews left a big pile of ice chunks at the end of my driveway! When they said there was no timeline for them to come to remove them, I called Kodiak who came to my rescue and pushed them aside. This was above and beyond! Thank you for making my winters and summers much easier.
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We were extremely satisfied with the level of service Kodiak provided this year. Despite some very adverse winter conditions this year, Kodiak's crews were always there on a timely basis to keep our laneway cleared. We especially liked the email contacts providing us an overview of when to expect the Kodiak crew to be clearing the laneway. Thanks to all the Kodiak staff for a job well done.
I ordered a 20' x 25' garage from Kodiak Shed and Garage on July 27th. They were supposed to drop off the material on October 29th, the day after my house closed. After chasing them down the week prior they bailed on me the day of closing. All JP (owner) kept saying was it was 'weather dependent". I was told if there was snow they couldn't do it. There was and still is no snow. Oh and yes his crew were leaving to go hunting the following Monday for 2 weeks. This garage is an add on to my mortgage putting me in a precarious position with my lender and scrambling to find another builder. They had 3 months to bail on me but did so the day if closing. If I could rate them a zero I would. I would never recommend this company! JP plays on words and his professionalism does not exist. He just does not care about the customer at all.
Kodiak snow removal did a fantastic job last winter. There was not one day that I could not get my car out. Clean up of the bumps and banks at the end of my driveway was also done . Great work!
We've been really happy with Kodiak and this is our third year. We'll be using them again next year. They always do a good job of cleaning the entire driveway edge to edge, and they come by frequently, usually doing multiple passes. On the odd occasion over the past three years I've had to submit a ticket for something, and the staff and drivers have always been very responsive and dealt with the issue immediately. What I think I appreciate most is that the drivers seem to be really aware and conscious of their surroundings when working, giving lots of room and time to let cars and people pass. With two very young kids, that's really important to me.
This is our third year with Kodiak and we are very pleased with their service. We especially like the email updates from Kodiak. They keep us informed about what Kodiak plans to do. We will definitely use Kodiak services next year.
I have been using Kodiak for several years now. The service is excellent. The email notifications that informs clients of their activities during storms as well as clean up afterwards is fantastic. I think everyone wins as a result. Keep it up with your improvements that you have done.
We've been using Kodiak for many years now and have never had a problem. I did call once to complain they hadn't done the driveway wide enough, not realizing the 1 swipe, 2 swipe thing. Makes sense now! In all the years I've been getting them there has only been maybe two times I couldn't get into my driveway after work because the city plow had just been. But I didn't have to wait long for Kodiak to come and clear it away.
Very unhappy with their services. Our driveway was missed several times. Even after calling them, we never got the appropriate service. This is our first and last year when we are using Kodiak. Will NOT recommend to anyone.
I use Kodiak's services year-round (snow removal plus lawn care including weekly cutting). I have always found Kodiak staff to be reliable, friendly and responsive to questions. Any issues, the very few I've had in the near 10+ years I've enlisted their services, are quickly and efficiently addressed.
I live in Kanata North and most people are being served by Capital, not Kodiak. We decided to give them a second chance after a poor first season with them. Unfortunately, they haven't been very reliable. Have had to open 3 service tickets with them (driveway not cleared to the marker or completely missed 2nd pass after the biggest snow storm in Ottawa (Feb 13) and after the city left us with a gigantic snow mount at the end of our driveway. The person writing the emails informing us of the work being done is thorough in explaining their plan and to be patient that not everyone can be cleared right away, but when they completely forget about your driveway, somehow that gets to you. I can see that they rarely have more than 1 tractor in my area, probably because of the low number of customers that signed with them. Which is understandable. Next time, I'll use a company that most people sign with around the area. So if you are in the Kanata North area, you should probably go with the competition.
*** I updated my review based on the follow-up of the company and the action taken on my ticket. I live on the Brookside area, near the Sobeys. I opened my last ticket after checking your website GPS tracking multiple times. I could see the tractor in my area, but some time around 8pm, no tractors where showing on the map. So, in my mind, you were done for the night and had missed our driveway. I don't expect to be first in my area and I don't mind being last.... I do mind being forgotten. I did waited until your mapped showed no activity to open my ticket.
As well, I share a driveway with my neighbor and he's with Capital. The timing of their service works better with them as they seem to clear his driveway around the times that matter to us (leaving/arriving and when city plows our street). They have more signs in my area and I understand that they would have more tractors here. I see the bulk of your tractors in Stittsville and Kanata lakes.
It's been my experience that Kodiak has always been on top of things and I really enjoy the emails you send us telling us what your plan is for the day, so I don't have to worry about whether your coming or not. And, you do a super tidy job on my driveway.
I went with Kodiak last year for the first time. Kyle was the driver responsible for my street. He did an amazing job. Most times my driveway was clear before I got up at zero-dark-stupid to go to work. Will be going with them again this year.
Kodiak is always there and always ahead of the game, they're always the first to go out and the last to go home because of their attention to detail. They are champions of our community and they support many local charities. Their friendly customer service team works tirelessly day in and day out to ensure our inquiries are addressed in a timely manner. Thank you Kodiak for your attention to detail and for your efforts in ensuring all of our commutes are much more simple. cheers!
Kodiac Snowblowing Service was an excellent choice for our prefered supplier. They are well organized, very effecient and very informative about the planned activity and schedule for snow removal after each snowfall. They take exceptional care of our driveway and have always been on time to have us ready for each day, regardless of a workday or weekend activities, so we are never held up. Great choice when selecting a snow removal service for your home or business. Job well done!
I didn't sign up to have my driveway plowed this winter but we just had a typical ottawa ice storm and I had just finished shoveling my driveway.. only to have the street plow go buy and create a huge bank of ice and water at the end of my driveway. I was struggling to remove it because it was so heavy, when a Kodiak snow plow removing snow from my neighbours driveway so kindly asked me to step aside and removed the bank for me. So appreciated and so kind! Thank you so much to the kind gentleman in the green tractor Wonderful company with wonderful employees
2007/2008 > Many thanks for the "Neighbour Referral Credit" just for passing along to another resident the good word that your company does a super job of removing snow from driveways. We've been living in Ottawa for about 35 years and have never had such excellent snow removal service. Thanks again for the "Credit". I would have no hesitation in recommending your super service to anyone at anytime. Angus (Katimavik)
Kodiak Snow Blowing & Lawncare, Inc has provided us with exceptional service. Snow removal staff respond to snowfalls quickly and make as many follow up calls necessary in order to keep clients very happy. Strongly recommend!
I live on an Express bus route which the city clears quite often during the night and during day blocking the end of my driveway. Kodiak is always right behind to clear up after ! Really like the email updates. Their crews were out on Christmas day as well as New Years day which was appreciated.
Excellent service and promptness. Never woke up to snow on my laneway and I leave at 6am. They come quite often as well,and after the city plows your laneway in lol (which is quite rare I'm told) so all in all great company and if you live in any new development or any tight spaced housing you should go with a blower company because a actual plow is very difficult due to the width of our streets
I have been a Kodiak customer for 10 years and have found their snow removal services to be consistently reliable. I have never had an issue with their snow removal service. Knowing that my laneway will be cleared promptly helps to make our long winters a little less stressful. I would recommend Kodiak to friends and neighbours and have done so in the past.
Really great service from Kodiak! They have a friendly staff who are all willing to go above and beyond there work expectations and are always out in the cold working hard !
This is my 1st year using Kodiak Snowblowing. I am impressed. Driveway has been done by 7. After the city street plows (and usually the sidewalk plows) come through, Kodiak is not long behind them. Our driveway has never looked so good.
Kodiak uses an email system to let us know what to expect as far as snowfall and their plans to move it.
When we first moved to Ottawa, we noticed that most of our neighbors had Kodiak signs on their driveways for snow removal. Coming from Northern Ontario, we were accustomed to shoveling our fair share of snow. We decided to hire Kodiak. We were so happy with that service that we also had them take care of our lawn. Prompt friendly customer service, stellar workmanship, and meticulous attention to detail! We have been totally happy with this company and have been now for 6 years.
Thanks for the email updates, very much appreciated. Keep it up! And, A BIG thank you in general! Please tell your hard-working drivers and staff that we appreciate them A LOT!
We have been customers of Kodiak for a few years and we have been exceptionally pleased with their service. One thing that s new and much appreciated is the emails they send in regards to the weather and how they will be plowing at those times. We find that very helpful.
Very pleased with the service of my driveway from Kodiak Snowblowing. With one of the worst winters we ve had for many years, my driveway was always cleared. I like the new email service which gives us a timeline of services when weather is poor. Will be using again next year.
Just signed up with Kodiak last week and we received the service the same day. Very satisfied with the quality and frequency of the snow removal. In anticipation of the snow fall last night, I received advance service notice yesterday afternoon and a reminder for the second passing this morning. This is a great start! Thanks :)
I have been a client of Kodiak for more than 11 years, even before they named the company Kodiak. Clearly our remaining with one organization for this long only validates that both their quality of work and service are top notch. During this time I have made use of many if not all of Kodiak's services including tree care, fencing, interlock stone and snow removal and I would recommend Kodiak for all of these services. A recent upgrade to their snow removal service which I feel was fantastic was their email alert service which provides their client's with an anticipated timing for both a first and second snow removal visit...well done! I am sure more client centric innovation such as this will be in their future.
We ve used Kodiak for many years and are very pleased with their service, which continues to get better each year. Recently we were very concerned about being able to make an important 8 am medical appointment after the biggest snow storm of the winter, but Kodiak had not only cleared our driveway but had also ploughed a lane through our unploughed street so we could get to a city ploughed street. We love the email updates and the ability to see online where the tractor is in our neighbourhood. Great service, thanks!
This is the first year I've ever had snow clearing service, we moved into the house and had to decide between a snowblower or using a service after finding a reasonable quote dropped at our door for your service and reading reviews we decided to give Kodiak a go. We are super happy we did and have been very impressed with the level of communication and the reliability of the service. I had to leave our house for about 30 minutes this morning to drop my daughter off at daycare, in that time the city plow had been by, leaving everyone's driveway blocked, I drove down the street seeing all the houses like this, until I got to mine, which had just been cleared by Kodiak. What a great surprise!
Ordered a shed over 2 months ago, still no shed, still no delivery date, still no expected date of arrival. They have a $1000 deposit from me. If I knew the wait was going to be this long I would have just gone somewhere else. They should have told me the wait could be this ridiculous, I was relying on the shed to get a lot of work done and have a clear driveway.
We have been with Kodiak now for a number of years and continue to be impressed with their service and responsiveness. Until recently we had very little need to call for special service, but when we called about a month ago at 5:15 a.m. during the big storm so our daughter could get to work, they were there in 5 minutes to clear the driveway and put some tracks down the road for her to follow out to the main roads. Awesome service and responsiveness!
RE: Melanie Cres. Great work this year and Special Thanks to "KT" and Blueberry 38 for taking care of Melanie Cres. Geoff is a great operator as well and very helpful.
Today as my neighbour and I were walking down the street we saw the post man who had just delivered our mail in our neighbourhood mailbox . The City did a poor job of snow removal on the street and pushed the snow off onto the parking area and side walk. The postman s truck was wedged tightly into the underbelly of his truck.. My friend and another neighbour tried digging him out then pushing the truck back and then from the front but he was wedged in tightly. I then saw a Kodiak tractor and flagged him down. I explained the situation and with a big smile said I can help . My heart sank as this postie was not young, grey haired. If we were frazzled you can imagine the postie must have been also. Within 4 to 5 minutes the Kodiak driver had cleared the snow. The postie was able to drive off to the next community mailbox. We all cheered the Kodiak driver, thank you Kodiak!
Kodiak is probably the best in the city. They always do good work. Only improvements would be to identify which side of the driveway to put the snow (colour code the top of the poles) so driver will know. Saves a lot of complaints every year. Also the metal inserts for the poles work best. The basic plastic units were wrecked quickly.
Just renewed with Kodiak for the dreaded winter season. We've been with the company for many years and have always been more than satisfied. Last year, the plow driver had problems accessing the side of our driveway because of a low hanging branch on our tree. I received a call asking me if they could trim it for us free of charge, I agreed and the job was done. Last year, during one of the storms, our driveway was cleared three times. It's nice to know that the way is always clear should you need to go out.
I have used Kodiak for several years, used someone different one year and boy did I regret it! Love the email updates this year, very helpful! Thank you and keep up the good work!
I have used Kodiak snow blowing and lawn care services for several years, and they have been great on both fronts. This company is dependable, reliable and thorough. The employees are friendly and hard working, and quick to address an issue if it occurs - which hasn't been often, in my experience. I have recommended Kodiak numerous times to others, and will continue to do so. New this year are email updates of services, both helpful and reassuring. Keep up the good work Kodiak, and thank you!
The company is very professional. They are always providing email's about their plan of attack before a storm comes, and they stick to it. I often leave quite early for work, and the driveway has always been done. before I leave, When the city comes to plow the side streets, the Kodiak team is following them to get the end of the driveway cleared within minutes. No complaints with the four years I have used them
Third year with Kodiak. Gets better every year, love the email service notifications this year. Drivers do a fantastic job. Kodiak even made a special trip out when my neighbors finally moved their car from in front of my house 2 days after a storm and the city plow dumped a mound of snow at the end of my drive way.
We've used them for 3 years now. I really found the e-mail notices that they send you when they expect to clean, it gives you a heads up to move your vehicles if you can. I will use them again and recommend their services.
Awesome service. Have been with them for about 10 years but this year they have been the greatest. Their new communication tool is just great, takes the guess work out of when they will be there especially combined with the GPS . The operators are the nicest guys around. With this year s (2018/19) crazy winter, it s been a challenge, but they have kept our driveway clear down to the asphalt. Thanks for a great job!
Exceptional service, fast, timely alerts & notifications, repeats (not due to operators but cars were not moved) with prompt post city plow ridges clearing
Dependable & friendly. . Excellent response team and experienced operators.
Used for 5 years. Amazing service. My driveway was always clean first thing in the morning, and they returned multiple times during the day. Would highly recommend
Kodiak has been a consistently reliable provider of our snow removal needs for the past 3 years. We have looked at other snow removal companies that may be cheaper, but none offer the level of customer service of Kodiak. I highly recommend their services! You won't be disappointed!
I cannot stress enough how you should avoid this company. Completely unprofessional. They have a contract to mow my neighbors home for the past few years. Because of their complete disregard and incompetence, they use a huge driving mower that is far too big to fit between our houses. Every time they try to go between our house to reach the backyard, they end up ripping our downspout off the house. Literally every time. Not once have they ever tried to put it back. They also run over our flower bed each time. 3 weeks ago they ended up destroying my interlock driveway. When they were trying to force their machine between the houses again, the front of the tractor ripped a few pavers out of the driveway. They never even bothered to alert us. They left it as is. No apology, nothing. They finished and drove away. I ended up contacting their supervisor, who came by to see the damage. He admitted fault and said they would send someone to fix it right away. 3 weeks passed..nothing. I followed up and they finally sent someone to fix it. They literally just laid the stone back, and walked away. No leveling, no sand between the pavers, nothing. The stones are 2 inches higher than the rest. It was shocking. What a joke. I m not finished dealing with these guys. Anyway, avoid at all costs.
I think Kodiak is the best ! I have been with them for 10+ years. Every year they raise their standard of service, I am very very happy. Thanks Kodiak :-)
After reading all the glowing responses there is not much more that I can say to your excellent service. As an aged retired senior I appreciate being kept informed about your snow clearing schedule. This way my wife and and I can also schedule our daily outings. We have never been blocked from getting out any time. Now, if the city would would just plow the streets as effectively, I would not have a 6 foot high and eight wide snow bank along the front of my property. Thanks for you great service at a reasonable price.
I have not had my driveway plowed since the 15 cm dump on 12/10/14. I have called their "dispatch" three times in the past 24 hrs, still with no service. I called after watching the tractor service my next door neighbor, and neighbor across the street at 8:30am 12/11/14. Then called at 1:30pm, even though told that a tractor would be dispatched, still nothing. Came home at 11:00pm 12/11/2014 and still no service... Called this morning and talked to "JP" at 8:30am, but once again... still nothing. No service since 12/10/14. "Hated It" is too kind of a description about how i feel regarding this company and the service right now. Long time customer, but WTF??!! That will change.
We started using Kodiak after I was injured and couldn t shovel snow for the year. I was always the guy who would shovel rather than have someone else clear my snow partially out of pride and partially out of money. We are using kodiak going on the third winter and couldn t be happier with the service we received. The first thing that I noticed was that they show up to clear your driveway when we get 5cm of snow. I was wrong in my thinking. Snow shovelling isn t a healthy way to get exercise when done properly it can be an adequate exercise problem is most people can t afford the time to do it properly. When lifting heavy objects like snow it puts a huge strain on your heart. As for the money aspect it pays for itself as well. My time is worth money to do the half to hour I would spend shovelling my driveway is better spent doing other things.Not to mention the dreaded huge pile of snow at the end of the driveway after the plow passes by.If you are considering snow removal I would tell you that Kodiak is the place to go. The drivers are prompt and courteous and take pride in getting the snow removed from your driveway and treat your home with respect.
Excellent Service....comforting to see the tractor in the driveway after 20-30 cm snowfall. We appreciate the emails from the Kodiak dispatcher. Keep up the good work. Thanks
Excellent Service,if there is a problem they take care of it immediately ! They have been taking care of us for probably 10 years.A very respectful company to do business with. Sincerely, Marilyn Southall
Kodiak has been amazing this year. Our driveway is always clear, they always come back to tidy up the end after the sidewalk / road plows have passed. I've dealt with their customer service a few times at the beginning, and they were very responsive and polite. Really couldn't ask for more. No more sore backs for me!
So far out of the few times this year that it snowed somewhat heavy, kodiak missed our driveway. Even after calling them they again seem to ignore. And we are reasonable, we understand heavy snow may slow the service down, but when you pay for a service and no one shows. Waste of money, next year I will be going with Capital, neighbors driveway is always done before us, and he has capitals economy service.
Second year we have snow removal with Kodiak in Kanata, and loving it. They're awesome at keeping in touch on when they're passing by, and the driveaway is always clean in the morning even after massive storms. Excellent service, excellent staff.
Just to be clear, I have never booked snow removal services from Kodiak.
The reason I'm writing this is because I contacted Kodiak to ask about snow plowing in Bells Corners. My question was responded to in real time through their live chat, which was amazing given half of the other companies I contacted never even bothered to get back to me (I'm talking about you Metro - total trash). Perhaps they were too busy with all of their September snow clearing jobs to come to the phone.
I was told that, unfortunately, Kodiak doesn't service Bells Corners, which is totally cool because it's hard to get anything here except Tim Hortons or a discount motel room. Two days later, I received an email from Kodiak with recommendations for several other snow clearing businesses that operate in the neighbourhood.
While I can't comment on Kodiak's snow clearing, I can say their front-end customer service is incredible. The extra time and effort they took to help me out was really impressive and appreciated.
I am a client of Kodiak for both lawn care and snow blowing: Their service is impeccable in both areas. They are easy to reach and always on time. The service is always well done. I also like their email updates for their snow blowing service.
I really appreciated the prompt service Kodiak provided. I had another service prior to Kodiak. I switched to Kodiak when I noticed they were the first service on the street to clear driveways after a snow fall. They did an excellent job. Only once was my driveway missed, in 3 years of service, and they responded quickly to redo the driveway. I have moved otherwise I would continue to use their service.
We've had our snow removal service with Kodiak for three years. They've always been prompt with coming after a big snowfall and the city plow. I've never had issue getting out of the house in the morning for work. They are also conscientious about steering clear of the decorative brick walls next to my driveway.
Kodiak became our service provider following a transfer of clients from another contractor out in Stittsville.
Service has been timely, drivers often notice homeowners getting out to remove their cars and swing back to do a full swipe of the driveway.
Concerns and questions are answered usually within the hours via emails. They are usually the first ones out and, based on others driveways serviced by competitors, are paying attention to the markers and property in general.
I am very happy with the services received in the past years and I'm planning on continuing with them in the future.
We received excellent service from Kodiak and at a very good price. They keep in touch with you via email and let you know what, when and why is happening. Found their snow prediction better then most news outlets. Thank you for for the thoughtful and caring service.
I am new to Kanata and this is the first time that I have used this service. I am very impressed with the service and the communication. I look forward to the continued relationship.
Excellent service for the last 8 years. Would highly recommend this company for any services you require. I have used them for grass cutting and snowblowing and have had excellent service.
EXCELLENT Service on the Coldest (Arctic) Snowy Day Jan 2019
Having grown up driving tractors, I can certainly say that the drivers are extremely competent and smooth maneuvering the tractors and the wide blowers behind them. Very impressed. Extremely satisfied with the service and the emails now to communicate removal activities and manage expectations.
We would like to thank the driver responsible for Alon Street. I work at the Ottawa Food Bank and start at 6:00 a.m. On the morning of the big storm, at about 5:00 a.m. I removed the cars and started to shovel. He was about 6 homes away from our home. He came and did our lane right away, I was then able to return my wives car to the driveway and head off to work. Koodos to the driver and the Kodiak Team!!
When we started with Kodiak we said "why didn't we do this years ago". We had them when we lived in Kanata and they were outstanding. We recently moved to Stittsville and the service continues to be outstanding! Just one thing - maybe you you folks can contact the city to do our entire small street :) Thank you - The Beattie's
I've been with Kodiak for almost 15 years and am consistently pleased with their exceptional service.
2018-2019 has been a very challenging season and we often forget that while we are in the comforts of our home, their drivers and dispatch are having to brave the elements to get to work, often from a distance and in the middle of the night, and are rushing to ensure our driveways and walkways are cleared before the morning commute while trying to best estimate when the city plows are coming through.
It s not an easy task and yet it s handled so very well by their phenomenal team of drivers and dispatch.
They also started a proactive notification service this season which has been very much appreciated. It seems to be provided for larger snow events and helps us understand their clearing plan and timing.
I highly recommend Kodiak for their consistent and reliable service. And have been very pleased with their lawn care service as well.
This was my 1st year with Kodiak and I was really impressed with service and email updates. Hope to remain a customer for many more years and I'll certainly recommended to friends.
The service just keeps getting better every year. Love the email updates (new this year). I've never had a reason to complain, but I did call Kodiak very recently to commend one of the drivers. It was garbage day and there was a lot of snow. He cleared one side of the drive, got out of his warm cab to move the garbage to the side completed so that he could thoroughly remove the snow from the entire driveway. I highly recommend Kodiak!
Kodiak outdid themselves this winter! The emails letting us know their schedules right down to the minute enabled us to sit back, knowing help was on the way.
The fact that Kodiak were also very concerned about the lack of sleep their employees were getting this year shows great concern and consideration on the part of the employer.
We could never have gotten through this past DAILY snow stormy winter without them.
Clint did an amazing job every time he came....and not only did the driveway but also scooped up the snow for a few feet along the front of the property. Above and beyond, we say!! Thank you, Clint.
I know winter is not over (WILL IT EVER BE?) but just know that the general consensus of the work done by Kodiak will never be forgotten by us and our neighbours.
You all should be very proud of yourselves....some of our emails arrived at 3 o clock in the morning which means your staff were working then while we were all asleep.....and we are very grateful! We give you !
kodiaksnow.ca
