ISAAC Heating and Air Conditioning

ISAAC Heating and Air Conditioning Reviews

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4.7
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Isaac Heating was prompt to our scheduled appointm...

Isaac Heating was prompt to our scheduled appointment for a furnace that I currently did not have under maintenance contract. It is always good to know that I can depend on Isaac Heating & Cooling to get the job done correctly, and on time. Very professional technician as well as knowledgeable about the issues with this furnace. Greatly appreciated by my tenants as well as property owner!

My furnace wasn't working. Steve came out did a qu...

My furnace wasn't working. Steve came out did a quick assessment. 23 yr old furnace had motherboard and gas valve that needed replacing. I chose to get a new furnace. He then checked the rest of the gas lines to make sure no leaks. Great job!

I called Isaac at 4:30 and they were out to my hou...

I called Isaac at 4:30 and they were out to my house by 9:00. The technician, BRian Dolan, was very professional and informative. I eve gave him a chance to sell me a new furnace, but he insisted that all I needed to do was repair the current one.

The next day I was called that the part was in and my furnace was repaired by another professional technician, Keith Shaw.

I was very pleased with the people, and the speed at which my repair was made.

All the Isaac employees follow the Isaac protocol ...

All the Isaac employees follow the Isaac protocol and that includes Mike. He phoned ahead to let me know he would arrive within ten minutes, and he was here as promised. He went right to work and kept me posted of his progress. Several times he asked me if I had questions; and when I did, he answered them to my satisfaction. When he left, the work area was cleaner than when he arrived. I would highly recommend Mike and the Isaac company.

This was our 2nd service call in 3 days. Mike cal...

This was our 2nd service call in 3 days. Mike called with an estimated arrival time and it was very accurate. He was courteous about placing his shoes within protective footwear when entering the house. He was thorough about evaluating the furnace and ordered a replacement part. I received a call about 9am the next day with a scheduled time for installing the part. Job well done.

Our energy consultant, Jake was absolutely wonderf...

Our energy consultant, Jake was absolutely wonderful. He explained everything thoroughly and asked questions about our future in our home so he could make appropriate recommendations.
Thank you, Jake

Great service as usual. But the tech this time (Du...

Great service as usual. But the tech this time (Dustin) was excellent. I am very appreciative of the time he took to speak with me, but more impressive was how he spoke with me. Very intelligent, and seems like an all around great guy. Will definitely be requesting him in the future.

What a pleasant surprise. I had Stephen Betler tod...

What a pleasant surprise. I had Stephen Betler today and a trainee. His attitude and information was stellar! They were on time which was perfect because I was still on time for work. I saved a ton of cash today because of them.

Thank you so much for your Superior business

We are warm and toasty again

Mike O from Isaac Heating just completed the annua...

Mike O from Isaac Heating just completed the annual maintenance on our air conditioner. Mike was very courteous, doing a though jobs and explaining everything he did and the status of our unit. We couldn't have asked for better service. We have a Gold Seal Plan which gives us two inspections per year of the furnace and air conditioner and a service plan that gives us the assurance that we are covered if anything goes wrong with our 15 year old system (hasn't yet!). Thank you Isaac!

February 2019. We had an issue with our system's thermostat so I called Isaac with a question. Pleasantly surprised that our Gold Seal Warranty on the heating and A/C even covers the thermostat and would be replaced at no charge. We were even more surprised when we learned that it could be replaced the next day. Mike Petote, the Service Technician arrived on time and did a great job with the installation and showing us how to program the thermostat how our desired comfort levels day and night. Isaac, the Isaac team, Gold Seal, and all the heating and cooling products they sell are the greatest.

Kyle came to do the yearly maintenance on our air ...

Kyle came to do the yearly maintenance on our air conditioner and was very professional and polite. He actually did both our home and our father's home and we were very pleased with his work. We would welcome him back to our home anytime.

We recently had central air and a generator instal...

We recently had central air and a generator installed in our home. Isaac staff did an excellent job with this installation. Very professional. During our inspection after the install was complete we met with Cody. He mentioned we had done everything that would help make our home more efficient, warm and cool. He recommended to increase the efficiency a larger capacity dehumidifier would be the last step for us. We have not scheduled this to be done. Can't say enough good about how our experience has gone with the original work and now as we look forward to our new dehumidifier. Excellent company.

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I had my furnace serviced by Jon Presutti. He was ...

I had my furnace serviced by Jon Presutti. He was on time and called me prior to arriving at my house. He was friendly and performed the service call informing me of what he was doing and answering all my questions. He was neat and efficient and I appreciated his help. I don t usually write reviews but when someone does a good job it should be acknowledged.

I have generator transfer switch at home, when pow...

I have generator transfer switch at home, when power is out I can plug my cord and I can still run furnish and one of my electrical outlets but on 2016 l replaced my old furnish with new furnish . After that they did something wrong to my transfer switch. I called them and they told me they call me ASAP but they never called me back . Just be careful when these guys come to your house, tell them don t mess with anything That doesn t have need to be fixed. I had very bad experience with these guys.

The company has wonderful people working for them....

The company has wonderful people working for them. They are extremely polite, and very clean. They keep to their apppintment times
extremely well. WhileI m not well versed in technical matters. they appear to use high end products .with the trust i feel for this company, I don t feel that i have to be well versed in technology as they will access the situation, explain what I need at no. cost. They techs have such high personal standards , that twice they have performed non-contracted jobs for me as they feel things should correct. I am so pleased and would recommend
them to anyone! thank you

Mike showed up at about 10:00 AM and got started i...

Mike showed up at about 10:00 AM and got started immediately. He was a very personable guy. He did a very thorough cleaning job. I could hear him wire brushing the burners and vacuuming the entire inside of the furnace. Since we have the furnace cleaned every year, each technician remarks how clean our furnace is. The whole cleaning took a little over an hour, so we didn't have to shiver at all. Mike did an excellent job., just like all of the Isaac techs. we were very pleased.

Technicians were dispatched promptly. My problem w...

Technicians were dispatched promptly. My problem was fixed efficiently with lots of helpful answers to my questions. They found and fixed an additional issue at no cost. Isaac gave me the best service experience I've had in recent memory.

Isaac heating is 1 of the best heating companies t...

Isaac heating is 1 of the best heating companies to have for your service needs.They work with you.God bless Mr. Tom he helped me out alot.Y'all number 1 in my book.Thanks for the great service.The young man that came to service my furnace was very polite and knowledgeable.Thanks again.

I contacted Isaac to replace my outdated furnace. ...

I contacted Isaac to replace my outdated furnace. I met with Rob who took the time to thoroughly explain furnaces, options and financing. Rob is very thorough, thoughtful, down to earth and made me feel very comfortable with my decision to buy a furnace. Rob reassured me I was making the right decision. Next, Jim came promptly at 8 a.m. to do the install and he did an absolutely fabulous job. He is an extremely hard worker, very considerate, friendly and courteous. He did work beyond the call of duty in my utility room to make it more organized and functional. He made sure I also understood the new thermostat and set up the wifi application on my phone. He cleaned up the install area so it looked like no work had been done! I was extremely impressed with his efforts, professionalism and workmanship. If you need a furnace, look no further, contact Isaac and ask for Rob and Jim to help you out! I am delighted I did.

Our heating system (installed in 2009 by another c...

Our heating system (installed in 2009 by another contractor) has had some issues over the past two years. We contacted Isaac to make the initial repair and then signed up for their Gold Seal Protection Plan. Thank goodness we did as we just had a very costly part replaced and service performed that was covered under the plan. All of the people at Isaac have been courteous, helpful and professional. I highly recommend them! Do yourself a favor and have them install your heating and air conditioning from the start. They are dependable and there when you need them.
Thank you Isaac team!

Another fantastic experience with Isaac. Technicia...

Another fantastic experience with Isaac. Technician Fernando is really wonderful. We were very pleased with his service and his professionalism. Also props to Theresa Platten for being super helpful when something else on our furnace broke. She was awesome and came out in awful weather late on Sunday to help us have heat <3

Had Isaac do plumbing work at my home did several ...

Had Isaac do plumbing work at my home did several things for me the crew was great an very professional made sure no dirt on my floors took everything away for me am very satisfied would use an recommend them to anyone great job Isaac

The Isaac techs are the best! Professional, courte...

The Isaac techs are the best! Professional, courteous, knowledgeable. They know what they are doing and work efficiently to get the job done. I like hat they are proactive in sharing information about maintenance of the equipment and things we can do to keep our HAVC running more smoothly.

Cory was on time and a very pleasant person. I had...

Cory was on time and a very pleasant person. I had a nice conversation with him about my furnace and some of the problems my furnace had for being just three years old? he was very sorry for the problems i had? he explained everything he was going to do when cleaning the furnace. i let him do his job and when he was finished he informed me everything was fine.service from Isaac is always great.

The team that installed our new heat pump and furn...

The team that installed our new heat pump and furnace were first class! From the moment they arrived until they left, they went about their task in a highly organized manner. I can't say enough good regarding this team!!!

This visit was a yearly cleaning for our furnace a...

This visit was a yearly cleaning for our furnace and air conditioner. We can never complain about anything Isaac does. They have always been there for us in a crisis, and give us good advice on our appliances. I highly recommend Isaac.

My a/c was on the fritz and they had a technician ...

My a/c was on the fritz and they had a technician to me the same day. A few days later, the problem still persisted and the second technician, Keith, was wonderful while he explained what the problem was. When it was determined that I needed a new a/c unit, they had a salesman to me the next morning who was very knowledgeable and understood my financial position, making sure he suggested the best unit in my budget and pointing out where I could save. I can t say enough nice things about Isaac and their employees.

Brian showed a vast knowledge of our boiler operat...

Brian showed a vast knowledge of our boiler operation and did an excellent job ofexplaining it to me. We had an intermittent problem which required a couple of call back and Brian had several very plausable explanations of what might be causing this problem.

Last year he had come to our house and the thermostat needed to be replaced. He suggested we replace it with a single temperature thermostat and why. We had a programmable 7 day thermostat. His explanation made a lot of sense and after taking his suggestion we subsequently decided that course of action was correct. It saved us almost $100. We have been pleased with all Isaac's work. Jim H

We had a wonderful experience with Isaac the past ...

We had a wonderful experience with Isaac the past two weeks. First, we had a clogged shower & sink on a Saturday. Isaac's plumbing specialist Sean came within a couple of hours and was very professional! He talked us through everything he was going to do and was in and out! The price was great and the experience was even better! On Friday, we had our AC cleaning & tune up. Our service tech Keith was great. He called before coming, he was right on time and was extremely knowledgeable. Keith walked us through the cleaning process and how the equipment worked. He was very professional, very happy and very well priced. The service was unbeatable. I will not hesitate to call Isaac first any time I am in need! 5 stars!

So grateful that we're members of Isaac Heating & ...

So grateful that we're members of Isaac Heating & Air Conditioning's "Gold Seal Protection Program"!!! It's a great insurance policy that we pay into. It covered 100% for a house call, replacement part, and labor (approx $750)! Benjamin Franklin said "An ounce of prevention is worth a pound of cure." I agree!!!!

Highly qualified technicians and sales staff! Extr...

Highly qualified technicians and sales staff! Extremely helpful and quick to service your problems. They install a new system.in our house and were professional, clean and respectful to you home. Great work and follow up. Many quotes from several others, not the highest nor the cheapest but in my option straight shooters and knowledgeable! Thank you for a great job!

Isaac is the best! They remind you of the date for...

Isaac is the best! They remind you of the date for service and then on the date of service the technician calls again about a half hour before the appointed time to make sure you are home.The technician automatically puts on "booties" for work in the house. He seeks your input for service and tells you his findings when finished. I've had several different technicians over the years and they all have been knowledgeable and pleasant.

My units were serviced by Keith today. He was thr...

My units were serviced by Keith today. He was through, neat, and very personable. My dogs did not intimidate him!
I hope to have him do the service next time it is scheduled. The A/C is due in April, I think.

I had my furnace, air conditioner, April air dehum...

I had my furnace, air conditioner, April air dehumidifier and humidifier checked and cleaned. I have been having remodeling work done in the house and when the technician looked at my ducts he found three of them had been closed off, now my living and dinning rooms are getting more air flow. I have used Isaac for more than 30 years and have found them to be the most professional company of any I have ever used with the most trained, dependable and reliable service technicians.

I previously wrote a high review regarding what I ...

I previously wrote a high review regarding what I thought was professional service. I don t normally write reviews but since I did this time I needed to follow up. Isaacs came and accessed what needed to be done to correct an installation error, an area with heating concerns, cleaning of radiators and system. Met with a consultant later for options of the area with heating concerns. I was charged $89 that would be applied towards the work. Sounds great so far.
Now for the follow up:
I called Isaacs after deciding to get the work done and to order parts. I received a phone call back stating they will not warrant the work. What? Who wants to pay close to a $1000.00 worth of repair work with no warranty? I called and left a message to speak to a manager who did not return my call. It was after my father placed a call that I finally received a return call. I called right back and got the answering machine so I left another message asking for a call back and expressing my confusion. I have yet still to receive a call back. What a waste of my time and money! This is some kind of service!

Jimmy was asked for BY name this time. A leak in ...

Jimmy was asked for BY name this time. A leak in a drain pipe on the AC. He was early and made adjustments to fit my schedule. He not only fixed the leak, but made an upgraded modification on our older system to product us from future leak damage. He also fit in our annual, coming up in a couple of weeks! Super service, super job! Thanks Jimmy and thank you Isaac Heating and Cooling for having Jimmy be a part of your team!

Recently purchased a house and after doing a basic...

Recently purchased a house and after doing a basic house inspection opted to have isaac do an electrical inspection. They found nothing wrong during their inspection other than bad grounded outlets. They lost the quote and almost made us pay for another inspection, bad encounter 1. Current day, just moved in after closing. Immediately found very bad wiring in the attic without even looking for it. Its in plain sight. How did your professional miss that? Bad encounter 2. Will never deal with them again. They also made it very difficult to schedule the inspection since we weren't the owners yet, I understand policy but this is a terrible policy that needs to be reviewed

WOW ! I see someone has a bee in their bonnet. F...

WOW ! I see someone has a bee in their bonnet. Funny, I didn't have any bad experiences with Isaac. In fact, the exact opposite ! Their service department was courteous and reassuring throughout the process. I found their up-to-date knowledge base incredibly helpful when choosing which unit fit our needs the best. They were timely, neat and professional. Anyone I spoke with via phone was nice when I had questions. Pricing was competitive but I also knew I was getting quality assurance. This company is first on my list of recommendations to others.

It was our first week in our new home and the AC u...

It was our first week in our new home and the AC unit stopped working. I called Isaac on a Sunday evening and Luis was at our house within the hour and fixed our issue. But what impressed me the most, was he went above and beyond. He was extremely professional, courteous, kind, knowledgeable and had a great attitude overall. You could tell how much he liked his job. I would recommend Isaac to anyone (and I have) and hope you get Luis S. as your serviceman! Thank you! :)

I believe that Isaac Heating and Air Conditioning ...

I believe that Isaac Heating and Air Conditioning offers the best bang for the buck. Are there other HVAC contractors out there that are more expensive certainly. Are there other HVAC contractors that are cheaper most definitely. But in my experience there are no others that can match the level of value, service and professionalism that Isaac offers. You can trust their people to do the job right and you can depend on your equipment to work properly after it has received the Isaac touch. I believe in Isaac.

I am extremely happy with the service I received t...

I am extremely happy with the service I received today. The technician, Jarrod Walker, was very professional and knowledgeable. He did the maintenance on our AC and gave recommendations for what we need to start thinking about doing in the future about our really old unit!!

They service was great! My technician, Kyle M. did...

They service was great! My technician, Kyle M. did an awesome job. He was friendly, courteous, and very professional. He explained everything that he was doing, and he answered all of my questions.He made sure we had heat before he left. I highly recommend Isaac Heating & Air Conditioning Inc, and their great staff!

Isaac has been servicing my residential furnace fo...

Isaac has been servicing my residential furnace for many years. It was time to replace it so naturally I called Isaac. The project manager they sent was knowledgeable about various products in the market and we selected the best for my home.

Today it was installed. The technician (Jamie L.) did a fantastic job. He was extremely professional and left the work area immaculate when he left.

Trust Isaac!!!!

Mike did a great job for us. He is very knowledgea...

Mike did a great job for us. He is very knowledgeable, very personable, has a good sense of humor and was very easy to work with. We are very satisfied. This is our first dealing with Isaac. We will call Isaac again.

ISAAC Heating and Air Conditioning

ISAAC Heating and Air Conditioning

4.7