Instant Care Medical Group

Instant Care Medical Group Reviews

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DO NOT go here for compassionate care. I was a pat...

DO NOT go here for compassionate care. I was a patient here for over 10 years. I have been through gall bladder surgery, fibromyalgia, numerous strep throats, and cancer. I went to Care Medical each time and received great care and great referrals. Well, this week I went to their new building for help with a sinus infection, ear ache, tooth ache. I was treated horribly. I called for additional help today and was treated even worse. Unacceptable. DO NOT go here if you need help. They do not care about their loyal patients (10 years as a patient). I ended my relationship with them today and will never be a patient there again.

I came to your facility on 11/17 for a basic pre-w...

I came to your facility on 11/17 for a basic pre-work TB skin test. I was greeter by two front desk people who were nice but more interested in their cell phone than me. I was informed at first I had to see a physician as it was my first time there - then the other secretary informed me I didn't and to please wait it should be fast. In the end I waited over 2.5 hours for a basic TB skin test. I was never updated on why it took so long. I had to repeatedly go up to the desk and ended up looking like "that angry customer" and was constantly told "it'll just be a few more minutes" never bothering to actually get up and investigate why it was taking so long. In the end the aide who did my skin TB test informed me that the secretary had placed the folder in the wrong spot in the wrong section and apologized. So what should have taken maybe 20 minute wait was over 2.5 hours of my time. I didn't feel appreciated, cared for, or respected. If you're in customer service you should be a step ahead and always coming to the customers and informing them of any unnecessary or additional wait times I shouldn't have to continue to approach your desk. Additionally the attitude received at the front desk is beyond acceptable. Shame on your facility. I would never ever recommend someone to go there.

Was greatly surprised at the lack of service, rude...

Was greatly surprised at the lack of service, rude staff and admission doesn't know anything about insurance they take or don't take and didn't bother to find out just said she didn't know.....and that's where it stood. Walked out and won't be back & will tell family and friends to steer clear as well.

Incredible experience. I went in for an occupation...

Incredible experience. I went in for an occupational screening without knowing what to expect. It's a thorough and time consuming process which turned out to be a really enjoyable experience. Gracie was fantastic. Professional, competent, knowledgable, and very comfortable to be around, like an old friend. She educated me on everything we were doing and also made me laugh harder than I have in a long time. Being thorough, as I said, the process took a couple of hours and I was very appreciative of her to make it fun. I can honestly say, without exaggeration, that I will remember the experience for the rest of my LIFE!

Waited over 3 hours for a COVID test. There was n...

Waited over 3 hours for a COVID test. There was nobody else in line when we got there - they just let people stack up the entire time. They finally started conducting tests at 5:30 after they closed the main office.

Probably the best experience I've ever had going t...

Probably the best experience I've ever had going to see a doctor. Staff was friendly and obviously well skilled. They got everything done quickly but made sure all my needs and concerns were addressed.

I went in with an appointment to see Dr. Wei. He w...

I went in with an appointment to see Dr. Wei. He was absolutely fantastic. He took great care of me, got me fixed up and explained all of my issues as well as my lab results. He also treated me with respect and didn't rush me out of the office like so many do these day. I would 100% recommend him and his staff. They are all great.

Absolutely amazing service! Amazing front desk ser...

Absolutely amazing service! Amazing front desk service, everyone is so personable and genuine! I have now met all 3 doctors and they are all incredibly intelligent, caring and they always go they extra mile for you! Quick, affordable and awesome! Highly recommend!!!

Am visiting from out of state and received a serio...

Am visiting from out of state and received a serious laceration from an accident. From the very beginning front desk and staff were awesome. Took care of me right away and made sure I was comfortable. Had to have two shots (tetanus and antibiotic ) and for the first time, never felt either one! PA Scott Johnson administered anesthesia shots with minimal discomfort (that was a big plus) and thorough cleaning of a nasty wound and helping to assist with the repair. Dr. Wei made and ugly gaping wound practically disappear. Through much skill, patience, stitching and time the end result was amazing. It was barely noticeable. Definitely picked the right place to go. Many thanks to the entire team!!

I have been dealing with this horrible excuse for ...

I have been dealing with this horrible excuse for a medical clinic since 2014. I have never been impressed, but today sets a new low in the bar. I came in for my DOT physical. This usually takes 45 to 90 mins including all the paperwork that has to be done 1st. Today, it took 30 mins to get up to the receptionist...from 2nd in line. Once checked in the wait was well over 2 hours to get seen. Needless to say, after that kind of wait, I was starving, thirsty, and had a wicked headache. I am SO not impressed.

This was my first time visiting Care Medical Group...

This was my first time visiting Care Medical Group. I needed a walk in medical clinic today as my primary physician s office is closed on Sundays. I really didn t want to go because of the pandemic and the amount of time I assumed the visit would take. I was pleasantly surprised at the efficiency of checkin, the attention to sanitizing and social distancing (they give you a number and you wait in your car), how professional and nice Scott Johnson and the staff were to me and how quickly they re we re able to see me. When I arrived I was number 6. All said and done, I was in and out within an hour. I d highly recommend Care Medical Group!

I waited in line in the lobby for 20 minutes, whic...

I waited in line in the lobby for 20 minutes, which was not unexpected. What was unexpected was that no one was taking patient temperatures at the door, and no one was sanitizing anything in the office between visitors. There was a woman sobbing in the lobby the whole time, not wearing a mask. And once I signed paperwork they sent me to my car to wait and someone would come get me "in just a bit". I was given #5, so that seemed like it would have a reasonable wait time. An hour later I had to call to be sure they hadn't forgotten me, and it was 30 more minutes before I got inside. No one apologized for the wait time, and the guy who came to get me seemed super relaxed about the whole thing. I wouldn't recommend this clinic to anyone after that. It was a strange experience all around.

Dr. Wei and his staff couldn't have been more nice...

Dr. Wei and his staff couldn't have been more nice! I had little to no wait time for my visits and staff at the front counter couldn't have been nicer. I was recommended to visit this place by many others around Bellingham and I'm very glad I was. Couldn't ask for a more caring doctor and a caring staff. Even when listening to the staff I overheard one thanking another for going out of their way to help each other out. Will continue to recommend Care Medical Group to everyone I know!

Dr. Wei and his staff are very respectful and know...

Dr. Wei and his staff are very respectful and knowledgeable. I have gone to express care for a number of physical and mental ailments, and I've always felt comfortable in their care and satisfied with their results.

Dr. Wei and his staff are very respectful and know...

Dr. Wei and his staff are very respectful and knowledgeable. I have gone to express care for a number of physical and mental ailments, and I've always felt comfortable in their care and satisfied with their results.

I have never spent the time to write a review good...

I have never spent the time to write a review good or bad for any company in my 53 years of life but feel compelled to now. Not only did Scott literally saved my life last year when I came down with a brain abscess, But yesterday I was astonished at how efficient the team here is. I have never had so many tests completed in such an efficient manner in my 53 years of life. In one day I had an exam x-rays blood work other tests and a CT scan done. My only complaint is I didn't know about Scott and the others here sooner.

Not very friendly women here. A hi welcome in wo...

Not very friendly women here. A hi welcome in would be better than, read the sign and follow directions . I guess the pay must not be too great to where they only care when there next break is which I could here them talking about. Glad I m healthy and don t have to come here for anything else.

As a walk in on Monday morning I waiting for 2 plu...

As a walk in on Monday morning I waiting for 2 plus hours to be seen for a knee injury. When I was seen it felt like they were pushing services on me that I didnt need. My advice pick a different place.

I came to the office of Dr Wei on a Tuesday mornin...

I came to the office of Dr Wei on a Tuesday morning following a Sunday "toe vs furniture" incident. The wait was short, the staff was wonderful, and I feel bad that I cannot remember the name of the nurse who took my vitals, nor the x-ray tech but they were both fantastic, kind, helpful and both really cared about what they were doing and I am sure that how they dealt with me is representative of the high level of compassion and professionalism they have for each patient. Dr Wei was helpful, kind, and treated me as a partner in my health care, which to me is the main sign of a top notch doctor. If I lived here in Bellingham Dr. Wei would be my PCM as I found his demeaner and the care provided to align perfectly with what I prefer in a health care provider. Overall great experience.

I went here today because i have an earache. Got t...

I went here today because i have an earache. Got there at 906 am was 5th person in line standing 6 ft apart and wearing a mask. Finally after 15 minute the gal infront of me goes to the counter and casually tells the employee whom it appeats she knows. That she needs a covid 19 test as her roommate had gone to a party and that 2 people from said party have tested positive. All the while shes got her hands all over the counter. She walks away and the gal calls me up with absolutely no wiping of the counter in between patients! Omg you're in Healthcare get a freaking clue!!

First, about all the "long wait complaints". This ...

First, about all the "long wait complaints". This is a clinic that take appointments & walk-ins. So there is going to be a wait. My husband & I were both sick. Dr Wei gave us excellent care and the staff was wonderful. They listened to us were very compassionate. Even though we had to wait it was well worth it. Definitely recommend this walk-in clinic.

I had a better experience at this clinic than at t...

I had a better experience at this clinic than at the walk-in clinic on Northwest. The doctor was kind but not the most professional. It seemed as though they were understaffed and he was very busy (too busy to check the paperwork regarding my visit before entering the exam room). I had to wait a very long time, and the clinic wasn't particularly busy. It's a decent walk-in clinic, if you have time to wait. I wouldn't go there for a regular appointment.

From the moment I entered this clinic at 3:30 PM o...

From the moment I entered this clinic at 3:30 PM on July 13th, the receptionist repeatedly told me that they closed at 4PM even though I was there in plenty of time. Then, after I filled out the paperwork, including my birthdate and gave it to her, she kept calling me up to the desk (by my first name) and insisted that I have to use Medicare even though I have opted out of everything but hospitalization, and am fully covered by Blue Cross blue shield. She had already copied my card. Then she said that I could not be seen because I had to first attend a Medicare provider. Even though I knew that this was patently untrue, I told her that I would pay for the visit. She reiterated that I could not be seen by Care per Medicare rules, which, of course, fit right in with the fact that she wanted to leave. This young lady is rude, lazy and, worst of all, either deceptive, or completely misinformed,but effective if one wants to ruin a business...also, I had no problem being seen at another clinic 3 miles away. I am very disappointed because we've used this clinic for years with very good outcomes...

Even if you can make it through the difficult rece...

Even if you can make it through the difficult receptionist to make an appointment they can still tell you to leave after you have been waiting since before their hour cutoff. Because I took 5 whole minutes to fill their form and since it was <60 minutes until they closed they would not see me in those 55 minutes they had left.

Awesome service from all sides of the team. The f...

Awesome service from all sides of the team. The front office staff were very friendly, professional, caring, and well informed regarding insurance information. I received care in a timely manner and with compassion. Dr Scott listened to my concerns and treated me with respect and care. The nurses were helpful and efficient. I would highly recommend this practice to others. Thank you for being personable, professional, and caring!!! Great job to all those who make healthcare great!!!!

I was told i would be waiting an hour and a half f...

I was told i would be waiting an hour and a half for a covid test, it s been almost two and a half hours and i still have yet to see them do a covid test at all. I ve been here since they opened this morning.
edit: i ve now waited longer than they specified i would need to for my results, and am unable to go back to work or leave my house until i get those results.

I went in for a COVID test, and they said it would...

I went in for a COVID test, and they said it would be a 2hr wait, with a week to receive results. They said I d have to wait the two hrs right there, couldn t go elsewhere and come back. Made no sense. The staff was pretty rude as well.

The Whatcom health department had a quick drive-thru in Lynden. In and out within 10 mins, and had the results within 12 hrs.

Is this place really that inefficient?? I wouldn t go here for anything again.

I've been here many times. I have been dealing wit...

I've been here many times. I have been dealing with some pretty severe stomach issues and they have been very helpful. I have seen Scott the most and he has been very helpful with setting up specialist appointments. "one shot" Mike is a nurse here who is so nice and helpful! We call him one shot because he's good at drawing blood. He's that good.

Walked in because I needed to get my final Hep-B v...

Walked in because I needed to get my final Hep-B vaccine shot. They had been calling me and stated just dropping in, and that it only takes a couple minutes and you re out the door. I walked in the receptionists did not even Acknowledge my presence as I stood in front of her at the front desk for a good 5-10 minutes . The receptionist just continued to type away on her computer and flip through paperwork as if she was too busy to deal with anything else. Three other computers sat empty with no other receptionist available, and the waiting room was full. I spoke up and asked is there somewhere I m supposed to check in around here? The receptionist finally looked up from her computer and said yes, I check you in here. I responded back to her and stated I just need to get my final Hep-B vaccine. The receptionist responded back and pointed to the group that was sitting down, and stated but those gentlemen are ahead of you and I need to help them first. Is this the way Care Medical Group runs their business? Walk in sit down and when the receptionist is ready she ll acknowledge you. Some of us have lives and other obligations to get to and without any acknowledgment or process of checking patients in and triaging them to the correct Service that they are trying to get it. Unfortunately my place of work chooses Care Medical Group to do our physicals and vaccinations. I m thoroughly unimpressed and certainly hope that they get a receptionists that has much better PR skills than the one that I have dealt with there.

We went to Care Medical Group while on vacation fr...

We went to Care Medical Group while on vacation from Florida. My son had an accident at school before we went on vacation and we wanted to have it checked. Turns out it was broken. We chose them because of the in house x-ray. We had no problems with them taking our insurance although we were ready to pay out of pocket. We saw Shoni Costanti, PA for our visit and she gave my son a splint and a sling. Everyone was nice and they gave us copies of our x-rays to bring home. We are now home and went to the orthopedic here and he said the splint did the trick and it is no longer needed. Thank you.

Mis information on the website and on their record...

Mis information on the website and on their recording. I waited in line on the side walk for about 30 minutes without any acknowledgement, until I realized the very slow line I was in was the line to get in line back in my car. This is not curbside, drive up. I left after 45 minutes without ever talking to anyone or ever even making it to the actual line. I'm gonna try somewhere else.

Care Medical took wonderful care of me the other d...

Care Medical took wonderful care of me the other day at my visit. It's never fun going to the doctor but sharing a few laughs and smiles always helps. Dr. Wei and Nurse Paige provided exceptional care and I couldnt have asked for a better visit. Keep up the good work!

They tell me they sent 3 bills to the wrong addres...

They tell me they sent 3 bills to the wrong address for a $20 consultation and after telling them the correct address to resolve this, it is easier for their billing department to do it through collections.

Terrible, went here to get tested for COVID, ended...

Terrible, went here to get tested for COVID, ended up leaving after being there for over two hours. Never even took my nasal swab. Will never return and will never recommend. They also said results take 3 days at minimum.

Sheila in billing went above and beyond to answer ...

Sheila in billing went above and beyond to answer all of my questions and concerns, contact my insurance company, and save me time and money hassling with my insurance. I am really impressed with the level of professionalism at this office. It s hard to find medical billing offices now days that truly look out for the best interest of the patient. People like Sheila really deserve special recognition for their compassion during these dark times. Thank you so much Sheila!!
I feel very confident putting my care in this offices hands now after your kindness and compassion !
I would highly recommend this Care Medical and Sheila!

The doctors were great, figured out my problems ri...

The doctors were great, figured out my problems right away.

The front desk staff was really over-worked. They could use another person or updated computer systems to speed things up. But the service was worth the wait in the front office.

Went here for an ear infection which was very pain...

Went here for an ear infection which was very painful. I was told it would be real quick but ended up waiting for 3hrs. I was the only one there but each time someone walked in the door they would see them first! There is a sign saying they do not work on a first come first serve basis which is ridiculous. I had to leave to check into work for 30 mins, when I came back the receptionist said they were all full and they could not see me. I have gone to this so called clinic multiple times and this has happened each time, I have yet to see a doctor. I think they just can't figure out how to treat certain medical problems. Ear infections must be one if them. Horrible place! I do NOT recommend it. If the Ferndale clinic is open, go there instead, those are real doctors.

I went in at roughly 6:45 in the evening for a phy...

I went in at roughly 6:45 in the evening for a physical that was required for a CDL, my wait was 30 min or less, the Physical was done by 2 nurses that were both very pleasant, and they had me out of there in relatively short time.

My experience was great

Waited 3.5 hours for Covid testing and when our tu...

Waited 3.5 hours for Covid testing and when our turn we were told they don t take Medicare yet that was not listed on the sheet given to us. This was the worst service. Will definitely let others know not to go there for anything

My experience was very good for a place I had neve...

My experience was very good for a place I had never been to before. I was greeted right after the receptionist finished with her phone call. The wait in the waiting room was about 30minutes, but I could tell they were busy. The health care assistant was very nice. I think I saw 3 of them while I was there & they were all helpful. I waited to see the doctor in the exam room for 15 minutes or less. Dr. Knudsen was very kind & helpful. Very engaging and I felt like I was listened to. I had to go elsewhere to get an X-Ray then come back, but was promptly put back in a room & saw the doctor again. They had delicious chocolates at the checkout desk, I took 2!! Unfortunately dr. Knudsen forgot to sign a paper my work needed & I went back & the receptionist faxed it to his private practice & I was able to go back to work. I never realized how much L&I paperwork is time consuming & lengthy, so appreciate everyone that helped me.

Came in for a routine drug check and was told to w...

Came in for a routine drug check and was told to wait in my car. Should be 30 minutes. After 90 minutes went in to see what the hold up was and was told they had another appointment come in, but I was up next. It would be another 15-30 minutes. Go elsewhere if you have an option.

Dr. Wei way spends very little time with his patie...

Dr. Wei way spends very little time with his patients and is quick to dismiss concerns. Will be avoiding Care Medical in the future for sure. In the words of his staff, he wants Care Medical to b like the medical version of a 5 star hotel who even uses that comparison to describe a medical facility!!

Care has been my Primary Care provider for about 1...

Care has been my Primary Care provider for about 15 years. Dr Wei and staff are caring, thorough and attentive. I have a very busy schedule, so the ability to walk in has worked very well for me. The walk in wait is usually no longer than any other office WITH an appt. If you want thorough, caring providers who listen to your concerns and are not dismissive, this is the place.

CARE

I had a fever going from 101 to 104 for almost a w...

I had a fever going from 101 to 104 for almost a week straight, I finally went in to see what was wrong. They too a pee sample and blood sample and even though both came back negative they still insisted I might be pregnant, and had also said that pee pregnancy tests are not always accurate. I can tell you for a fact that was not the case and was not possible. He also took an X-ray to see my chest then said I had tenting in my lungs and asked if I was a smoker, I said no I was not. Then he kept asking if I was even though I told him no. He said he wanted to get a ultra sound just to see. That came back clear. They also said if I called back later that day I would have my blood work for the other tests back, and when I did the receptionist said I would have them in a few days. It felt like a ploy for money. Would not recommend.

This review is with regards to the onsite COVID te...

This review is with regards to the onsite COVID testing done at Care Medical Group on Northwest. After you park you go inside the office to get a clipboard which they will insist you fill out in your vehicle. After you fill out the form you send a text message with your name and vehicle description to a provided number. Then you wait in your car for further instructions. After nearly 2 hours we were told to move to a spot in front of the office where you will be tested. When a staff member came out to collect our forms we were told that our insurance wasn t not accepted on that day and that we could either come back another day or pay out of pocket which would have been $160 per person plus additional fees! Next time maybe process the forms inside or let people know which insurance is being accepted so you don t waste people s time!

If you ever need a walk-in clinic, Care Medical is...

If you ever need a walk-in clinic, Care Medical is the place to go. They took great care of my husband yesterday after his arm swelled up like Popeye following what we think was a spider bite. Saved us having to spend the whole day at the ER. Later in the evening I got concerned about the swelling and requested a call from the on-call physician. The wait time for a return call was short; he was so helpful and didn't make me feel like I was bothering him (which so often happens with after hours care.) Dr. Wei and his staff have been following up to make sure things are improving today and are coordinating with his primary care physician as well. It makes all the difference in the world when you know your loved one is being so well cared for, and I'm very thankful.

I came here a few days ago on a weekend and receiv...

I came here a few days ago on a weekend and received timely care which was impressive especially for a weekend with limited staffing. Since I am dealing with the same issue I came back. Waited for a hour to be seen when I was told only 2 people were ahead of me and I had to use the restroom very badly. I was told I couldn t leave the parking lot. So I waited until I couldn t hold it anymore. I call the front desk to be told there are patients with appointments as well which can affect my wait. When I notified the nurse of what I was told and had I know that I would have gone elsewhere, she then notifies me that it s a separate doctor taking appointments which wouldn t affect my being seen. A lot of misinformation and wasted time. Definitely will not come back here.

I went to the Care clinic last Thursday, August 15...

I went to the Care clinic last Thursday, August 15th, 2013. I was seen for stomach pain and digestive problems/bowel movement problems that had occurred post-trip from Central America. My experience that day was not great due to long waits in both the waiting room and the exam room (totaling 5 hours), but they are a walk-in clinic so I brushed it off. I came back Saturday morning to drop off stool samples they had me collect at home. Upon returning today (Wednesday the 21st) I was informed (after having paid co-pay) that my stool samples were actually not sent in - they were forgotten in the area they keep the samples and had been there for a few days, rendering them useless. Needless to say this was incredibly upsetting - maybe it's just me, but when it comes to a medical provider, I expect things to run smoothly. When there's a concern for my health I like to think my doctor is taking me seriously and won't make mistakes like what happened to me today. I will never return to this clinic.

Even though my wife had a perfectly acceptable (to...

Even though my wife had a perfectly acceptable (to them) insurance plan, this clinic would not see her because she also has Medicare Part A, which covers hospitalizations only. I find this policy of denying treatment to be truly reprehensible. I'm amazed they get away with calling themselves doctors.

And Clinic: I hope your smug reply goes beyond "Oh, we're so sorry you had a bad experience, please call our Administrative Offices." Spell out for everyone in considerable detail, right here, what your problem is with Medicare.

I went in today to receive some treatment. When I ...

I went in today to receive some treatment. When I addressed the receptionist she was completely disconcerting and looked almost puzzled at my request. she then refused to set an appointment and referred me to a different facility. I'm not going to argue with anyone. I gladly left and before I did she gave me a number to a different source. when I called that number it said that it was a treatment center for children. I supposed it was a great burst of joy for the receptionist and her friend sitting next to her to make such a joke like that. I do not appreciate such childish behavior especially from a place of business with full grown adults. I supposed I too have to understand that a walk-in clinic has it's fair share of strange people that come in but not everyone that attends a clinic is out to get drugs or cause any problems with the staff. I was mearly making an appointment to check on my health condition.

Front office staff are terrible and unfriendly. Al...

Front office staff are terrible and unfriendly. Also have a terrible policy to charge a 75 dollar deposit if your duduciable is not meet even if you plan covers walk in 100%. They do this even for follow up visits.

I have had to go to this clinic 3 times in the las...

I have had to go to this clinic 3 times in the last 4 days. I had a badly burned arm. My initial wait on a friday was very long but they were also very busy with patients. You never know the severty and how long it will take to treat someone. I was understanding of this. Im from another state but needed medical attention. Granted the 3 times i was seen i was seen by a different PA and nurse assistant each time i still feel i got good care and have little to no complaints. I never encountered anybody that was rude or unpleasant. I thank the staff here for taking care of me and my burn i appreciate it.

Care medical group goes above and beyond honestly....

Care medical group goes above and beyond honestly. I was taken seriously, my pain was taken seriously. Their judgment and course of action was spot on and they got my referrals through immediately.
It was such a relief. I could also hear (from the room I was waiting in) as the owner & lead Dr. was checking in with his staff, telling them how much he appreciates them and asking if they needed anything.
All around a very caring, well educated, supportive and clean place to go for care. I will be back!

I was too sick to drive to my doctor's office in L...

I was too sick to drive to my doctor's office in Lynden, so I stopped by CMG. As a medical professional, I can honestly say that the treatment I received at CMG was the best I've ever experienced and sincerely recommend CMG for all your urgent care needs!

I went in today to receive some treatment. When I ...

I went in today to receive some treatment. When I addressed the receptionist she was completely disconcerting and looked almost puzzled at my request. she then refused to set an appointment and referred me to a different facility. I'm not going to argue with anyone. I gladly left and before I did she gave me a number to a different source. when I called that number it said that it was a treatment center for children. I supposed it was a great burst of joy for the receptionist and her friend sitting next to her to make such a joke like that. I do not appreciate such childish behavior especially from a place of business with full grown adults. I supposed I too have to understand that a walk-in clinic has it's fair share of strange people that come in but not everyone that attends a clinic is out to get drugs or cause any problems with the staff. I was mearly making an appointment to check on my health condition.

Caught myself in a bad predicament. I caught a nas...

Caught myself in a bad predicament. I caught a nasty ear infection for the first time since I was a kid. I was not proactive and took poor care of it until it was unbearably bad. I showed up here on a Sunday morning and they were AMAZING! They saw me right away (5-10min) with a VERY informative and helpful staff. They even made me aware of cheaper options near by. I saw the doctor immediately in which he abruptly diagnosed and prescribed the correct medication. I know a good doctor and medical staff when I experience one. My whole family is in the medical field which includes physicians and nurses.I was out and with the correct meds within an hour. Love these guys! I will definitely be back if I ever have any issues again.

I have been to three different walk in clinics and...

I have been to three different walk in clinics and three different appointment only clinics and Care MG is my favorite of them all. Every walk in clinic have wait times but not all of them have a spectacular medical staff that truly care about their patients.

I am writing this review as I am sitting in the e...

I am writing this review as I am sitting in the exam room. I have been in this room for two hours. I asked for water, and none was brought to me. I was told someone would be back to give me a urine test, and it didn't happen for half an hour, so I went out and asked for it. The staff seems to not care at all. I just overheard someone ask if I was still here and then laugh. When I told them I had been here for two hours already, they just said that they would be done soon. Still no one has come into my room. Incredibly unprofessional staff. Do not waste your time.

Went through a rude receptionist, ending up with a...

Went through a rude receptionist, ending up with an impatient billing department. Also gonna have to agree with John Brady here, when I went the staff was not accepting patients OVER and hour and a half before they close, unlike what the owner said in his response. This was with an empty lobby too after being denied the previous day because I was 15 minutes earlier than the hour before they close. The patience of the waiting room staff there is incredibly disappointing for a business that deals in people.

Instant Care Medical Group

Instant Care Medical Group

3.1