I was able to work with a gentleman by the name of...
I was able to work with a gentleman by the name of Grant at this company and he was very helpful and honest. I sent money to close out a case and be done with it for good just off the word (no documentation) that he would do his end of the deal and inform the credit bureau's. After receiving my money , he stayed true to his word. Not all collections companies are a scam and not all are willing to work with you but I believe Grant at Ideal sets the standard and stands apart from the rest.