Hoffman Audi Reviews

Rocky Subramani is absolutely the best, hands down! He was helpful, informative and accommodating.

Audi program is very good.
I'm pleased with the service, the professionalism of the staff, great waiting area.
Certainly recommend Hoffman Audi.

I drove many different brands of similarly priced vehicles before deciding to to drive the Audi Q 5. At Hoffman Audi, I was approached by Peter Helou (sales). Peter was attentive to what I was looking for in a Q5 and provided useful information about options prior to my test drive. I chose a vehicle that best suited by driving style and optioned as I requested. The test drive was a long ride, with Peters only concern that I feel comfortable in the vehicle. It was a no pressure environment that resulted in my purchase of the car. What I was anticipating to be a frustrating process was quite the contrary. I'm expecting my experience with the Hoffman Service center to be as good as the purchase experience.

Best dealership in the central Connecticut area! If you re in the market for an Audi, you re obviously looking for the best, which they are. We had an amazing sales associate named Amaury that helped us every step of the way. Amaury went above & beyond to make sure we got exactly what we were looking for and at a great price. Highly recommended A+ service

What a great experience! I got an amazing car and look forward to many great years with it. Big shout out to Johnny Albano! He was great to work with and I ll be calling him in a couple more year. Thanks for the excellent service.

I was totally please with my experience with Hoffman's Audi. I would recommend them to everyone. My sales person johnny albano was attentive professional and patient. I felt good about the purchase of my vehicle

Great service advisor, great auto service great cashier.

Sales person Mark was extremely knowledgable, and took the time to give two test drives and go over all our questions in detail. This was a very good experience for me and my wife.

Very pleasant experience. In and out quickly. They have really streamlined the loaner car process. In the past this has been the biggest delay, but this time it took just a few minutes. Work done promptly and correctly! Everyone very pleasant and friendly. Clean environment.

Booked appointment online which was in easy process. They repaired car in a timely manner and charged a fair price for work. Additionally car was washed And mats cleaned which I appreciated.

Recently purchased an A6 from Audi of East Hartford and had an excellent experience. I was specifically referred to Adrian by a co-worker. He was very knowledgeable of the cars that I looked at, provided personal insight based on my needs, and kept a very easy-going demeanor through the entire process. He walked me through all of the technology and options on the car as well as the customer service process with introductions to all of the staff. It was very easy to do business with the dealership.

I would like to thank Stacey Violette and the rest of the Hoffman Audi Dealership for a great purchasing experience. They were extremely professional and went the extra mile to make sure my new car was everything I had hoped for! Would definitely recommend them for anyone interested in a new Audi.

Rob showed my wife and I a couple cars. He's a real pro. He's well polished and possesses qualities that can't be taught. Rob made car shopping a breeze.

I continue to be impressed with my Hoffman Audi service experiences. I was able to make an appointment the day after my phone call. I used great discount coupons that were mailed to me. The gentleman who checked me in was courteous and moved me through the process quickly. My service consultant, Athena, was knowledgeable and friendly. And let's not forget that complentary coffee, snack bars and breakfast sandwiches. My wait flew by in their comfortable lounge.

Terrible Service. Bring your vehicle to a reputable dealer. This dealership is not willing to help and possibly incompetent. I have a 10 Audi Q5 that has a leaking fuel pump flange. This issue is under recall. I called Hoffman Audi of East Hartford. They said this issue was addressed 9 months ago on the vehicle and the recall is closed. That there wasn't anything they could do for me. The part is clearly leaking so and they aren't willing to help. They either didn't address the problem or they fixed it incorrectly. Either way, they say the recall is closed and aren't willing to help. This is a major safety issue. The gas tank is leaking from this issue. A known Audi issue and they just turn the other way. Find a dealer with good Customer Service. Hoffman Audi clearly doesn't have any customer service.

Service was exactly as expected and very prompt. The Service Advisor, Athena Lindquist, was courteous and knowledgeable. I highly recommend Hoffman Audi for your service or sales needs!

I had a great experience at Hoffman Audi with the help from the Service Department. I worked with Rocky Subramani and brought my car in for tire issues and with Rocky s help I drove out feeling safe again. Thank you for your professionalism and care. Diane Tyler

Excellent service, very good response time ,courteous service personnel.
so glad we decided to go without Audi!

Once I was able to get in touch with a service rep by phone things went smoothly. But I must say the phone system is terrible. Why isn't there one clearly identified phone number to reach Audi Service in East Hartford? And when you supposedly do get to the appropriate department the phone rings incessantly and then you get the vm for someone who is supppsedly in the service area but you'd never know by the greeting. And I never got a call back. Email seems to work best. But that's not the way it should be.

I recently purchased a 2018 Audi Q5 from Hoffman. My sales rep, John Gomes, did a great job. I had previously bought a 2013 A4 from Hoffman and was on the fence between an new A4 and a Q5. John took me for test drives with both vehicles, providing a great comparison between the two models; similarities, differences, advantages of one vs. another. I felt well informed when I left so that I could easily make my decision. No pressure to buy that day, which I really appreciate when it comes to the car buying experience (I never buy the same day :-)). I was very comfortable with the whole transaction. Everyone I dealt with was great, but John gets the lion's share of the credit. Great experience overall. This is my second car from Hoffman Audi and I would definitely go back again.

Very nice car dealership. The service department has never let me down. The sales department is great as well. If you are looking for an Audi, make sure to checkout this dealership and ask for Steve Steller to be your sales associate.

My 2007 Audi A6 was serviced originally by Hoffman-New London. Their service team recognized they needed help and enlisted the Hoffman-Hartford team. Although the repair was extensive, my car was returned and experience was THE BEST.... Thank you for your help.

I recently purchased a new 2017 Audi A4 from Hoffman Audi and had a great experience working with them. They worked with me to meet my needs on budget, and the salesperson I worked with (Ron Palladino) went out of his way to get me the exact car I wanted in the colors I wanted, even though it wasn't on their lot (they found and delivered it from Massachusetts). Everyone I worked with at Hoffman was very patient with me as a first time car buyer and made me feel comfortable making such an important purchase.

I've been to several CT Audi dealers for service and Hoffman has been the best. Even the one time there was an issue with a repair, they fixed it the same day then refunded my costs.

I worked with William first thing on a Saturday morning, he helped me learn about and price several cars and options and figure out exactly what Audi fit my needs. He was friendly, professional and easy to work with. I don't hestitate to recommend William and Hoffman Audi even if you think you just MIGHT be interested in an Audi.

Patrick was awesome and so easy to work with. Made the whole process so easy. Will happily refer any friends and family to him.

I wish I felt the same and could write the same hugely positive review like the last 10 plus times but unfortunately my last visit at Hoffman s left me speechless... every time I left any of my Audi s in Hoffman s hands (especially Alex Serrano s) and got into a loaner car I didn t have to worry about a thing and was always treated with dignity and respect. This time Alex was not available. Another service advisor checked me in and I was on my way in a loaner car. An hour and half later I got a text that service is complete and my car is ready for pickup either today or tomorrow (Saturday). I politely replied to it that I just got home and might not be able to pick it up on Saturday due to a funeral and If I could pick it up on Monday morning before work (I work 4 minutes from Hoffman s). In response to that I got the following: You would need to pick it up by the end of the day tomorrow. Thanks ..... This was never an issue and I know that Alex would allow me to pick my car up on Monday or even later if there was a need .....

After that message I got into a loaner went through a car wash and filled it up with fuel. Drove for an hour in traffic to return it and pick my car up. I always wash the loaner and fill it to the max in appreciation for what the dealer does (DID for me in the past). Hoffman was always taking good care of the customer and their prized possessions. Unfortunately it has changed. I was treated like nobody and my car wasn t even washed (they always washed clients cars). Hate to say it but I have been Hoffman s patron since 2003 and after 16 years I have no choice but to cut ties and try a different venue ...

My car had a recall for Takata airbags. This recent visit was already a second one for the same issue (first time the appointment was canceled 2 hours before due to not having the replacement part). As soon as I got into the car the airbag light was ON! I just refused to turn back and talk to anybody at Hoffman s about it after being treated like this....

I would never ever in my life even for a second think that someone that was the best (Hoffman was voted best of Hartford 18 years in a row and I have voted for at least 15) would turn to this. That was probably my worst experience ever at any auto service place PERIOD!!!
Not even mentioning that my car might be unsafe to drive!!!

At the time of the visit I already had an appointment for service on my other Audi but I cancelled it since and will have to take it elsewhere (it is a shame since Hoffman is so convenient and close to my work)...

It looks like while everybody else is moving forward and improving Hoffman took a step back in customer service and care. Even though they are moving forward with technology and appearance they should not forget that it is a client based business and we the clients will always stay human beings....

Well. Thank you HOFFMAN AUDI for ruining this relationship....

Service manager was pleasant and easy to work with. However the suggestion was immediately made to do the most complex service for the problem I had. I felt there were not clear steps taken to identify/vet lower level solutions to the problem. Upon taking my car to another shop to get the maintenance done I was able to confidently solve the problem with a simpler part replacement preventing what would have been a large and unnecessary expense.

I am very impressed and satisfied with the excellent service that I received from Alexis Serrano. He is very professional, he clearly explained to me what to expect from this service and I gladly received what he offered. All members of the service team were very polite and attentive. I will come back at any time and I recommend this place.

Called at 9:00AM to make sure an advertised car was still there and available. I was informed it was available and asked for a time when I would be there so they could have it ready for me to view and drive. I called again at noon and informed them I would be there at 1:00PM. I was told that I am all set and I would have a sales person there to meet me with the car. When I got there, no one was expecting me and they could not find the car. After 30 minutes of walking the lot and looking for the car I was informed it was already sold. Guess what happened next - they showed me a more expensive car. WASTE OF TIME

I was thoroughly impressed by the customer service and overall sales process at Hoffman Audi. My sales associate was Dylan Bigge and I highly recommend Dylan.

25k service. Friendly informative Sevice Representatives. Great job Audi Team.

I had a great experience at Hoffman Audi. I had purchased a Mercedes GLE 350 a few weeks prior and the seats were very uncomfortable. I drove the Audi Q7 and the seats were amazingly comforatable and I was able to get a great price on the Q7 and my trade and took it home the same day. Melissa and Louis were outstanding. Highly recommend.

Mike was very pleasant to deal with and took the time to show me how to use a very confusing feature of the car. He also did a good job sending me status updates and checked with me before doing any additional services. Rocky was also great to work with and kept me updated on the status of the repair.

Terrific service and diagnosis. After discovering that a rodent had done damage to the wiring in my Q5, they fixed the problem in a couple of hours and I was on my way. I was impressed. Rocky is the best!

Came in for service and worked with Athena. Super friendly, easy in/out process with a loaner and quick turnaround time for the work itself. All around a good experience.

Great Service!

Quick appointment- good knowledgeable service tech (ROCKY) took pics of the part with the issue and shared them with me.

I had a pleasure meeting Sylvester Evan's. He helped out so much, and made my experience there awesome!! He was very helpful and answered any questions that I had. It was a great experience!

Was searching for a vehicle and selected the Audi Q7. Our salesman Kyle Rosemond displayed top notch customer service. He gave me the best deal in the area on my purchase. Satisfied customer & current Audi owner

Great service all around very helpfully staff highly recommended

Not very impressed with the customer service. My daughter is dealing with them with no response to messages left. Would not recommend this dealership.

Hoffman always provides the best customer service and expertise.

Everyone that works at Hoffman Audi seemed very nice... didn't expect an $800 bill for rear brakes and rotors on a vehicle that only had 26,000 miles and with NO city driving. Perhaps the service manager could have explained why rear brakes wear out so quickly on Q5's better... be aware when you decide to buy or lease this car... apparently this is the norm.

I would not go anywhere else to purchase a car. I have purchased 4 cars from the Hoffman group so far and they have earned my loyalty. Currently, Stacey, Jackie, James and Sarah have been helping me out and they are all amazing. No waiting, everything can be done ahead of time and through email - truly exceptional service. Extra thanks to Stacey for my last vehicle, I was in and out of there with everything I asked for in the blink of an eye.

We worked with Marco Marinelli to purchase our first car together and could not have been more happy. He did a great job showing us multiple options and helping us settle on the best car for us. He and the rest of the Hoffman Audi team were a pleasure to work with

Great experience! Rocky was very helpful and car was serviced and completed in time as promised!

I have no stats to put because my service there has been the worse and it s still going. For starters, I dropped my 2007 Audi Q7 off to reprogram the cluster I switched out and the battery I replaced. It s not much but after a $600 bill I go to pick up my car after hours and it had a shattered windshield. I took pictures and even left a voicemail when I picked it up to show my innocence but the following morning when I went back this is what I was told by the service manager, we are not responsible for cars parked on the lot out back . I was confused because I never parked the car nor did it ever leave the Audi parking lot. They blamed me for the windshield and never covered it. My advice, don t leave your cars there overnight unless it s known that it is inside the facility. THEY ARE NOT RESPONSIBLE for any damages on their property even if they parked it themselves. That s what the service manager told me

I had a great experience at Hoffman. Kyle Rosemond was friendly and professional. The whole operation is very service oriented, and they work hard to make things easy for their customers. Initial pricing was not where I wanted, but we quickly reached an agreement. If you're interested in a beautiful Audi, you won't go wrong.

Excellent Customer Service! Informative and Knowledgeable Service Advisor Athena Lindquist.

Hoffman Audi of East Hartford is great. They re thorough, polite, easy to work with, and have done an excellent job every time I ve been there! I d recommend them to anyone who wants to have their Audi serviced by true professionals.

I basically bought my new Audi convertible over the internet. Ashleigh and Mark were so helpful providing information , pictures , and videos that I felt completely comfortable that they had the perfect car for me. I put down a CC deposit and they had the car ready to pick up in 2 days.

When I picked it up they explained everything in the car to me, which was a lot between all the features and NAV system. The dealership was spotless clean as was the car. Everyone I dealt with there was professional and courteous. If you are interested in a new or used Audi I would recommend using Hoffman Audi as they know how to treat customers.

I was traveling from New York to Hartford and my car was making a very loud squealing sound. I drove to the nearest dealer on a busy Saturday. somehow they squeezed me in and found and removed a stone that was creating the sound.
Friendly, Fast, Amazing! Thank you for outstanding service.

Rob, the service person, was courteous, informative, and knowledgeable. And he got me out much quicker than I expected. All in all, an excellent experience.

Always great service and very polite and considerate people. Always a pleasure to have my vehicle serviced here.

Unlike other dealership, This site has a good number of sale representative that take the time to listen and understand what you are looking to purchase. My sale rep (John Gomes, Jr) was very insightful, Informative and was able to assist me on choosing the right car. He did not seem pushy like the typical use car salesman. Rather he gave me time to make the right decision. I live about 50 min away from this site in East Hartford. Whenever, I have any major concerns or questions about the vehicle, I prefer to drive to this site rather then going to my local Audi. If you are looking for an Audi to purchase, don t hesitate to use this dealership as your first stop to evaluate these cars. Consider using the same rep I did (John Gomes, Jr).

I was very happy with the courtesy and the service provided for a recall. The car wash and loaner provided etc. However, I wasnt happy with my experience overall. While the car was there I wanted a couple issued checked out. I had a leak and also antenna issues. My Audi was purchased used from another import dealer, however was previously serviced with Hoffman so it is a local car. I felt like they didnt qant anything to do with servicing the car. I was given a generic quote of $985 for a vacuum pump which I later found out after further diagnosis which was free from another Audi dealership that it was ONLY the seal and the cost was significantly less. I was given a dead-ended response on the antenna indicating it would probably be $2,000 to diagnosis and fix. I left feeling that clearly these issues have come up with others and I didnt feel like they wanted my business.

Rocky was so accommodating and a pleasure to work with. Thanks!

Kyle Rosemond was awesome! Helped give us the best deal we could get. Very pleased with our experience.

Had a great experience with Hoffman Audi Service. Bob was awesome and helped us out with a loaner, even though it was on a Saturday. This is what I call customer service.

I had a very good buying experience at Hoffman. Adrian Hester took care of me by giving me a great deal, and he went above and beyond to make sure my questions were answered and my needs were met.

Highly recommended.

Sales person was very polite, sincere, and knowledgeable about the cars they are selling. All staff was responsive and professional in that everything was arranged on time in time, without any surprise. Enjoyed this shopping experience here at Hoffman Audi.

Excellent service. On time, easy in/out. Expedient and professional Shuttle Service.
Well done.

I recently purchased an S3 from Hoffman Audi and I must say, I had a pleasurable experience. Brandon, whom sold me my car was professional, courteous, and most importantly personable. Brandon made sure he could get me the best deal possible without having to haggle. My time is valuable and I felt that Brandon recognized so, and took care of eve rything in a reasonable amount of time. I recommend to anyone who is interested in an Audi, go to Hoffman and ask for Brandon.

Had a phenomenal experience at Hoffman Audi. Special thanks to Mike DeFronzo who went above and beyond throughout the entire process. He was attentive, knowledgeable, and personable. He took the time to go over every detail and thoughtfully answer each question I had - plus, he wasn t pushy and made everything feel seamless. Hands down the best! I would highly recommend. Thank you for keeping everything stress-free. I was treated with genuine friendliness and hospitality, and got a sense that every effort would be made to negotiate a satisfactory purchase... It is refreshing and rare to experience such a high level of satisfaction and professionalism!

Recently purchased an A5 with the help of Johnny Albano. He was
very informative and a pleasure to work with. It was my first time purchasing a car and I felt very relaxed and confident working with him. Highly recommend.

I normally love this dealership. I drive 25 minute out of my way when there is another on my normal loop to work. Courtesy. Kind. Professional. "Driven By Trust" However this last visit of mine i had to call in to see if my car was finished. The advisor said "oh they were supposed to call you last Friday". Two days had gone by with no call. The problem is that in a busy life I would much rather have driven up there on a day off rather than very early in AM to get my car. I had no chance for that as it turned out. So 2 stars this time around.

I have now used Hoffman Audi of East Hartford for service twice.

The first time, my car was towed their after a low oil level warning. When I picked up the car over a week later, it was covered in 4 inches of ice and snow (my car was spotless when I sent it to them). They knew when I was coming to pick up my car, yet had done nothing to keep my car clear.

The second time, was for an oil change. Upon learning that I had a coupon, that they had not known about, the service adviser was visibly annoyed, and once I was seated at this desk, picked up the printed invoice, turned and faced me, and then ripped it multiple times. Not exactly the most professional behavior.

My repairs/work has otherwise been done satisfactorily however. And they constantly update you via text message which I found unique and particularly convenient.

Took good care of me even though they were busy and I did not have a scheduled appointment. Thanks Michael I.

20,000 mile service interval - superb dealership experience

Went in to have my Q7 service (fan motor went bad) and wanted to see an A7. I liked it then I came back with my wife and she liked it so we traded in the Q for an A. Brandon helped us thru the process which was quick and painless. One of the faster purchases we have done. Came back a few hours later to a perfectly clean new A7.Love the car. Thanks Brandon!!

I bought my first Audi a few days ago and I love it! Working with Brandon Chin and Hoffman Audi was a great experience. Brandon is very knowledgeable and was very patient with all my questions. I would highly recommend Brandon and Hoffman Audi!

Friendly personnel - no pressure salesman - very pleasant and smooth experience!

My satisfaction with Hoffman is varied.

We purchased a used car. The sales process was flawless. 81 days later I brought the car in for routine maintenance and to report a couple of issues with the car. The car was well under the 5000 mile warranty. They informed me the car needed $3600 in repairs and the warranty was 60 days or 5000 miles. I was very disappointed that Hoffman was not willing to stand behind the product. I stopped using their service department.

A couple years later I needed service and my mechanic was unavailable so I took it to Hoffman. They let me know the service it needed was covered by a recall which saved me $500.

I will try using their service department again but I'm not likely to purchase a car there again.

I ve purchased several vehicles from Hoffman Audi and Ronald Palladino is simply THE BEST! If you looking for the best deal and a great experience I highly recommend the dealership and Ron!

My first time at Hoffman Audi for my 15,000 mike service . Great experience all around! Katrina was so pleasant to speak on the phone and Rocky was very friendly and made the visit a good one! Thanks!

My service appointment was exactly what I was promised. The shuttle was convenient (Tom was friendly and prompt), I was updated throughout the day by my adviser (Rocky Subramani)and the cost was about what I expected. I was able to save money because Rocky advised me that the headlight I had purchased elsewhere could be returned because it was a warranty item. Very convenient getting texts with updates. I chose Hoffman because I purchased my car privately and I was told it would be top-notch and it truly exceeded expectation. Thank you, Rocky!

I had the pleasure to work with Veronica Washington of Hoffman Audi, when buying my car. She was incredible! Totally took care of me every step of the way, I felt so supported with my purchase. The waiting area is wonderful and the dealership is pristine, as well. Thank you Hoffman Audi, I will definitely be returning!

Dylan was great. The whole process was very quick. Dylan sent a nice video of the car and got a jump start before we got to the dealership. He is honest, takes time to go through the numbers with you, makes sure you are extremely comfortable and confident of your decision. I recommend anyone looking for an Audi to come see him, he will treat you right .

I was just beginning shopping for a new vehicle and was not expecting to leave Audi Hoffman with a new car that day. This was not because I was pressured into anything, but rather the patience given by Miguel Torres and the great offer. I unfortunately had a negative experience with another Audi dealer, however Miguel and the rest of the Hoffman team have earned my trust!

Awesome A5 thanks to Adrian!!!!!

I contacted 6 Audi Dealerships before deciding to go through Hoffman Audi. So glad I did!!! I have leased 5 different Audi's and this was by far the easiest transaction. And all the credit goes to Adrian Hester!!!

Everyone I've met at Hoffman Audi (from sales to service) has treated me like a valued human and customer. Service is quick and the amenities are very nice. My last service even came with a lovely "summer gift" for my family to enjoy the beach. Classy!!! I'd definitely consider purchasing from Hoffman again.

Begrudgingly, came here for an emergency repair. I ve been to this dealership before to purchase. However, the staff had such a dismissive attitude, I ultimately purchased from the New London Hoffman Audi, who was delightful. My mother also received the same regard from staff and she too purchased from another dealership, as a result! Danbury Audi is also wonderful!
I dropped off the vehicle Friday at 5pm for a tire change. It was not ready until 2pm Saturday. I did not expect the repair to take place Friday, however, 6 hours to address a tire change is excessive. The Manhattan dealership had a shorter wait period with even less notice if repair needs and has a much higher volume! Regardless, Michael I. was rude from the start. While dropping off the car, he requested additional information from me to process the repairs warranty. While I was on the phone obtaining the information he interrupted me and announced, I m leaving, it s after 5pm and my shift is over. We can address this tomorrow. It was, however, 4:57 and he still had 3 minutes to go. He texted an apology the next day with the excuse he had to pick up his daughter. While likely, that explanation would have been warranted at the time of departure, not the next day. If a service rep has to leave due to personal obligations, ask a colleague to step into your customer service role.
Additionally, the tech took a video of a 12 point inspection. Nevertheless he failed to inform me another tire on the vehicle required replacing. I picked up the vehicle, drove 2 miles to get gas and noticed the 2nd tire damage. I immediately informed Michael and he implied I damaged it within the 5 minutes after pickup. He told me to refer to the video as proof the damage was not present during service. I reviewed the video and it revealed the damage was there. I forwarded a screen shot of the image to Michael, while blurry, one could clearly see it was damaged. Nevertheless, Michael denied any responsibility.

I scheduled repairs with the New London dealership even though it s 1 hour out of the way. They had me in/ out within 45 minutes. They were kind, punctual and hospitable. Everything East Hartford is NOT! I suggest no one ever go to this dealership. If o could give it negative stars, I would.

Friendly Staff. Overall the car buying process was fast and stress-free.

Always a great experience. Friendly and helpful service.

Good service but too darn expensive.. over inflated pricing and I am seriously thinking to go to an outside service center... I got a quote for a similar job from an independent Audi authorized service center which was 35% cheaper..

Extremely disappointed in Hoffman Audi of East Hartford. I recently got a diagnosis service and was told that I needed $4100 in repairs, extremely high costs. On top of that, there were no loaners cars for two weeks out of the day I called to get it serviced, very inconvenient and not accommodating. I went for a second opinion on my car and decided to get it diagnosed by a different mechanic. Turns out my $4100 repair cost went down to $350 because all I needed was spark plugs. All my misfire codes went off and the car runs perfectly smooth. So not only would I have paid $4100 to fix the car at Hoffman Audi, but the diagnosis video I was sent, did not even address spark plugs at all. Therefore, my issue would not have been solved even after spending that tremendous amount of money. I m just disappointed and its hard to trust any dealership of Audi from now on.

Wonderful, car was returned clean and they applied discounts from a previous repair that had to be done again due to a seaperate malfunction.

I had a great experience at Hoffman Audi the other day when I was there for a recall for my airbag.. Michael pointed out different things that need to be done to my car to Keep It running well but Did not pressure me to do it that day I Appreciated that. One of the Sales. representatives also help me out with a phone charger because mine was dying I appreciated that also. I also appreciated the car wash And vacuum of the car that was very unexpected thank you very much

Great experience! So easy and no hassles. Awesome job by Steve Steller and the whole team.

The video walk around of my car was nice. They tried to set me up to buy things such as an air filter and cabin filter which i already knew were just changed a few months ago but thats like every other dealership. They did give me a loaner vehicle which was nice but it comes with the bill your going to pay. I was also told a wash and vacuum would be included as part of my service but the service manager told me they are understaffed and had to lay off people so they were not able to wash or vacuum my car. For a 507 dollar oil change and an alignment i figured the manager should be outside washing my car himself by hand. I wont be going back any time soon.

Worked with Johnny Albano on my recent purchase here. He was very helpful throughout the whole process. Really cared about what was best for me and not best for him. Knowledgeable about the model I was looking at and made sure I made the right decision financially. Would definitely recommend him and the rest of the team for your next Audi purchase.

Recently leased a 2019 Audi A6 from Hoffman Audi. I received exceptional service from Wade Pollard and the rest of the Hoffman team. Wade was incredibly knowledgeable about Audi s products and services. I love my new A6. I will certainly be back.