My satisfaction with Hoffman is varied.

My satisfaction with Hoffman is varied.

We purchased a used car. The sales process was flawless. 81 days later I brought the car in for routine maintenance and to report a couple of issues with the car. The car was well under the 5000 mile warranty. They informed me the car needed $3600 in repairs and the warranty was 60 days or 5000 miles. I was very disappointed that Hoffman was not willing to stand behind the product. I stopped using their service department.

A couple years later I needed service and my mechanic was unavailable so I took it to Hoffman. They let me know the service it needed was covered by a recall which saved me $500.

I will try using their service department again but I'm not likely to purchase a car there again.