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Terrible Service. Bring your vehicle to a reputab...

Terrible Service. Bring your vehicle to a reputable dealer. This dealership is not willing to help and possibly incompetent. I have a 10 Audi Q5 that has a leaking fuel pump flange. This issue is under recall. I called Hoffman Audi of East Hartford. They said this issue was addressed 9 months ago on the vehicle and the recall is closed. That there wasn't anything they could do for me. The part is clearly leaking so and they aren't willing to help. They either didn't address the problem or they fixed it incorrectly. Either way, they say the recall is closed and aren't willing to help. This is a major safety issue. The gas tank is leaking from this issue. A known Audi issue and they just turn the other way. Find a dealer with good Customer Service. Hoffman Audi clearly doesn't have any customer service.

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