Nate was amazing! He made the process so easy to get my new Escape. He was also very patient when it came to going between a black or the white one. If you want to go get a new car most definitely ask for Nate!
Had a great sales experience with Jeffrey! He even delivered it for me so I didn t have to worry about how I was getting it home!
Pierre in service was excellent, took care of all my concerns. Linda at the loaner desk was fantastic. Smooth process!!
Customer service sucks here. They are the worst service department my husband and I have had to deal with.
Cherrel scheduled slot for us. She was outstanding. . Just great, accomodating service. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with. No hassles. Just civil, relaxed negotiations. Unbelievable! Gave me complete peace of mind, which we all know, is close to priceless.
Bo in the service department is awesome! Thank you!
Was having some bumps along the road. But salesman Nate took care of everything for me.
NO EXPERIENCE with DIESELs!!!!
I brought my Ford Transit Diesel July 26 asked to fix check engine and shaking after I stop the engine. I was trying to get the car ready for school.
When I checked in the car PT told me I have two recalls.
TWO DAYS took to do diagnostics. After diagnostics PT told me car will be ready in Two days.
My car was not fixed for over a WEEK because they ve been changing dates when my car will be fixed telling 5 time that the vehicle is not passing some test .
AS a result paid over $900. (over 600 just labor :)) I picked up my car with CHECK ENGINE LIGHT, car is SHAKING sometimes after I stop the engine. Moreover, there is another MASSAGE ON THE DASHBOARD. As addition RECALLS NOT FIXED. Spoke to Stan Jackson service manager. He told me they will order parts and when and when they come they will fix the car. Today he called and told that they will not do that because I have high mileage on my car.
Malven Shorter was an amazing sales person. He was completely friendly and courtesy. I will definitely be back when I'm ready for another vehicle.
I traded my 2006 Ford Escape for a 2014 Toyota RAV4. The salesperson (Samir) was very nice and the I have had the RAV4 for more than 3weeks now without a problem. Nice salesman! Nice RAV4!
Sales rep Geo was great and I would recommend working with him if you have the chance.
to purchase a 2019 Escape and had no issues. Salesman was courteous and understanding to our goals for payment, interest, and overall end cost.
Only "issue" we had was the wrong floor mat was put in the car after it was cleaned. Noticed this 2 days later and they fixed it in immediately.
Geo was great from the beginning. He made sure I got what I wanted, and he explained everything so I could understand it. Geo even offered us lunch that was brought in for the employees. He is a great salesman and I will definitely be referring my friends and family to him. Jose Piscoya was awesome. He really worked some magic for my financing and got my payment and APR at a great rate. He went to battle for my financing and I really appreciate that. He is very good at what he do. Thank you everyone at the dealership. Even Vicky the receptionist was very accomadating, she checked on us and gave us water. Thank you again and I will see you all for my next car!!
Recently purchased a used Ford from Gwinnett Place Ford, 2016 still under factory warranty. On the way home to SC after purchase, I noticed that there was a security setting on the car that governed the speed and also the radio volume. I spoke to Gwinnet Place Ford and they said that for $125 and a 7 hour round trip back to their dealership, they could sell me an additional key (they only provided one with the purchase) and this would remedy the issue with the car they sold me. HOW ABOUT PROVIDING ME WITH A CAR THAT WORKS AS ADVERTISED WITHOUT CHARGING ME TO FIX IT?!? ONCE THEY TAKE YOUR MONEY, CUSTOMER SERVICE IS OUT THE WINDOW. I have bought about 40 cars in my lifetime and have never had a dealer refuse to fix something that cost $125 to repair, that prevented the car from functioning properly. Congrats Gwinnett Place Ford, you got my money, but you will not get mine or anyone else's I know ever again.
Ask for Diana if you need any service work done!!! She will definitely take care of you. It was so nice to deal with someone who didn t come off as trying to sell me on services. She came off very genuine and I would HIGHLY RECOMMEND HER.
It was indeed a pleasure doing business with Gwinnett Place Ford. Especially Vernon McDonald He was really great in his work. Highly recommend this place Indeed
Pierre is a top notch gentleman. My car had a part recall and transmission issues that Ford was replacing. He explained everything clearly, gave me an accurate explanation and his timeline was spot on. Even helped me out with a rental. A special shout out to the woman who helped me with the paper work for the rental... extremely kind.
Thanks for your help. Car is going great, no issues.
I had a great experience buying my first truck, thanks to Vernon. He is extremely knowledgeable, provided honest information and helped me choose the right truck for me. He gave the deal I wanted and never pressurized me with those sales tactics. I found everyone friendly and professional at the dealership. Would certainly recommend this dealership.
Overall the experience was great and Nate was very charismatic and made sure things were right!!!! He wanted to make sure I had a great experience!! I would definitely recommend Nate if you decide to get a New car!
Bought a 2018 LincolnMKZ, came in for 1st service oil change and tire rotation..after the rotation tire making a loud noise front driver side ..service advise to speak to steven in sales the same guy that sell us the car. oh btw. bought MPP warranty also . ,due to this was the frist service and tire rotation. we ask if they can replace that one tire. . He states No! just bought the car 3 months ago.. And was rude about it.. One tire.and a big dealer like Gwinnett Ford on Satellite cannot even replace one tire in the driver' side .. I think That is Horrible !!!customer service.. I can see if ir was over 6 month ago. But damm! 3 month.... We Won't Never come back to Gwinnett Ford Again to buy any car.NoNo! . And my spouse was thinking about buying anoth car from Here in 2 yrs... Well we wont be Back! to buy any cars for Gwin ford on Satellite!
I tried the financing on line filled it out when I arrived no one could seem find it. I did this to save time. I wanted to find out about a pre approval my credit file was sent to seven banks this is not what I had requested. I left too much time had been wasted. Called Manager back he talked over me did not listen to my concerns. I will take my business elsewhere. I have far from perfect credit and I know when I am being ripped off. Educated Consumers RUN!
Working with Gabi Mor and all the staff at the dealership was great. Quality dealership without the high pressure dealership hype
I have purchased many cars from the team at Gwinnett Place Ford over the last 20 years. I have always had a great experience. I worked with Finn Misa on a trade for a Raptor this weekend and a car for my daughter. Finn and the team at Gwinnett Place Ford made it easy, answered all of our questions and continue to follow up with us. Thank you to Finn and everyone else who helped us. We will be back!
We had a wonderful experience at Gwinnett place Ford, Finn Misa was an amazing sales professional, highly recommend him and the dealership. They will not give up until you are happy with the vechicle!!! Wouldn't go anywhere else. Would definitely go back!! Love my new 2016 explorer!!!
Just bought a new Ford from Frank Mercardante @ Gwinnett Place Ford, got a great deal, and actually had a good time. If you are shopping for a Ford, give Frank a chance to bid on your purchase!
my mother broke down about 15 minutes from the dealership, charged her 250.00 towing and 550.00 for 1 thread repair for blown plug, did not let them do the job, had a tow company travel over 150 miles to bring her car to local dealer for the same price as her 15 minute tow bill there, looked up the labor for thread job, 1 to 2 hours for 500.00, this is more than just making money this is the way to lose customers and leave a bad taste, very dissapointed in such a big well known dealership. both her tow bills and the work performed at local dealer was less than what it would have cost her at GPF, shame
I am very pleased with my experience at Gwinnett Ford purchasing my new car. Leroy Suazo is excellent, personable and helped me find the right car. All of the staff are patient and helpful. I appreciated the help I got from Keith, Jim and Jose. Good job, y all!
They took forever to put the deal together and time at the dealership was way too long. The finance department is very good at screwing you... be careful. They came after additional tag fees weeks after the deal was closed. They are very hard to reach after the deal for post closing support. They will not refund the amount they over charged for trade-in payoff.
Was in need of a new car and went to this dealer because they had the lowest price on the car I was searching for in the area. Was greeted by Mikhail who was our car salesman. Mikhail was an awesome salesperson that didn't pressure me to do anything I didn't feel comfortable with! He was easy to negotiate with and was super friendly to my mom and I. He was by far the best car salesman I have ever encountered! I definitely recommend him to anyone looking to buy a car. Definitely a great employee! Also the dealership on Saturday had a buffet of southern food for employees and customer which was a nice touch to the car buying experience!
Finn was our sales person - he listened and was very attentive to what we needed - I would highly recommend asking for him
My name is Tiffany Nix and Arteko Houston was my salesman and he made my car buying experience amazing! He made sure that I was happy with my vehicle. I can't wait to do more business in the future. If you are looking for a nice car please go visit Arteko at Gwinnett Place Ford. Thanks Arteko
Looking at vehicles for 45 minutes and salesmen walking by. Not even once asked if I had any questions about any vehicle on the lot.
Went to GPF to look at a particular SUV never being there before and what a pleasant surprise it turned out to be. We were greeted by Tyler and was very pleasant from the beginning. He understood what payment we wanted to be at and made it happen. The whole process was painless from the beginning to closing out the deal with Austin. I recommend if you are in the market for a car go to GPF and ask for Tyler. I don't think you will be disappointed.
Samir Moudnibi was great with us and make the process easier for us
Fin was great to work with and made my car buying experience painless!
A very big thanks goes to: Glenn Benediktfor and Charles Swank such great service. they keeped me updated on everything they were doing on my Truck. Ordered parts for me and had it ready the next day as I was told! Thank you!!
Good experience buying a new car. Vernon, the sales consultant, was awesome.
EDIT: Originally I did not leave a comment, but since they person monitoring the reviews left a comment. I feel like I should give a partial explanation.
I have leased one car and bought two others from this dealership. I can tell you from experience (almost 10 years at this point) that they DO NOT CARE ABOUT YOU ONCE YOU DRIVE AWAY. I have had issue after issue with my cars and when I brought them into get serviced, oh boy the stories I could tell you. I had the service manager say that there was something wrong with the undercoat on my car, the coat of paint UNDER the color and it was causing my paint to chip, but then tell me it was my fault when it came time to fix it. I once had a rental for 2 weeks because no one bothered to tell me my car was ready for pick up. I thought my warranty was still active and before calling me to let me know that it was expired, they preformed services on my car, forcing me to have to pay for services I could have priced out somewhere else. I have spoken to people numerous times about the terrible service I have received and just get the run around. So when the person responding tell me to call and speak with Tom McKnight, there is no reason for me to. I know that if they looked up my account with them, they would see numerous complaints I had already made with them. I'm not sure what they could say to me at this point that I have not already heard. I will NEVER buy a car from this dealership again, which is what I told Herb when he called me asking me to trade in. This place is a joke.
Excellent customer service, from a Mr. Chase Williams my service advisor... I believe he went above and beyond and really made sure I was informed and well taken care of... I will be servicing my car again with Mr. Williams I highly recommend him...
Gabi Mor did a great job helping me with the purchase of my Ford.
To began with I simply dreaded dealing with car salesman and the whole process. My Product & Customer Service Specialist is Frank Mercardante. Frank was recommended by a friend of mine who purchased a vehicle from Gwinnet Place Ford last year. Frank understood what I wanted. He diid not pressure me. He actually made my experience painless and rewarding. This is my very 1st time ever walking out of a dealership satisfied and happy. Ask for Frank...He get its. He is the very best!
My experience at Ford motor of Gwinnett. Was very satisfying. It was a pleasure and honor to know that there are people out there that really care. They will go that extra mile to getting the job done. Thanks, Edd Green was awesome.
Finn Misa at Gwinnett Place Ford Lincoln we highly recommend if you're looking for a car at a good price, he will make it happen! Professional and service oriented he was the best!
The sales experience was friendly and transparent. Tyler Akins did an outstanding job of brokering a fair deal for both sides without being pushy. He was dedicated, honest, and very friendly. The dealership is lucky to have him.
Roberto gives them the best, permanent assistance shows you the best recommendation for you to have the best car.
Leroy, Mikhail and Escarleth helped me very well in getting my F150!
Customer Disservice..
I received a letter that my car was being recalled for a fuel tank issue.
As I dropped off my car, I asked the service employees how I would be transported to work. Last time my car was recalled, I was provided a rental car, free of charge (which only makes sense, as this issue is the fault of the manufacturer).
The employee and his manager discussed it, and I was to be shuttled to work, even though my office is 4 miles beyond their 10 mile shuttle radius. But, the manager said that I wasn t going to be picked up. Oh, and they also had no cars available for me to rent.
I said, ...so I have to Uber back? And they both kind of looked at one another and then back at me with blank stares, likely because they knew it wasn t the right answer, but didn t really care.
After that awkward encounter, I got in the shuttle with a different (much nicer) employee. Traffic was bad due to an accident on I-285, but we eventually got to the destination. I asked the driver if he would be picking me up and he assured me that they would pick me up as long as it wasn t in rush hour. He told me to schedule my pickup when they were done with my car.
Once I received the text that my car was done, I asked the service employee if I could be shuttled back. He responded yes, and asked me what time I needed to be picked up. I told him 3 PM and then there was a long pause between texts.
After sending another message, he finally responded to tell me that they in fact were NOT picking me up and that his manager had told me earlier that it was a courtesy that they even took me to work in the first place.
Do they think that this recall is particularly convenient for me?! If they cannot provide rental cars, then they need to provide some sort of transportation.
After ubering back to the dealership, I picked up my car and drove home. I was prompted with a text survey the next day and mentioned that the service manager was quite rude about making the customer feel as if she was a total inconvenience for their problem.
Maybe a day later, I received a call at work from a number I didn t know. Unbeknownst to the ambush I was about to encounter, I answered. It was the service manager from Ford.
You may expect that she would have apologized or tried to understand my quarrels, but instead she opened up the conversation with directly quoting my text survey comments and reaffirming that it was just a courtesy that they transported me to work. My driver was gone for over an hour, she said.
Yes. And so was I, driving back and forth in Atlanta traffic, because of Ford s recall. My only response was, Thank you for calling. And I hung up.
Not only did she reinforce how rude she is, and let me tell you, she knows how to make someone feel small and worthless, she also 100% discouraged me from ever returning to that dealership.
I wanted to be done with the situation, since the awful customer service and even worse follow up made me feel quite uncomfortable. But, since all of my coworkers were in on the drama, and were frankly disgusted with how terribly the dealership treated its customers, they encouraged me to write a letter or leave another review, so here it is.
I hope this post teaches the manager something so that this dealership can handle its customers better in the future. And I also hope I do not receive another phone call berating me for doing so.
This was my first purchase with Gwinnett Ford-Duluth My sales person Gabi Mor he was extremely professional, patient Gabi was very helpful and answered all the questions asked I would do business with him again i was very satisfied with the service Ford .
Awesome experience. Herbert Michaels and the entire team were first class all the way! Thanks for the attention to detail you gave us, and thanks for a great automobile. My F-150 King Ranch is amazing!
Just purchased new F-150! Best deal in town!
Went to 3 other Ford stores and got the best deal here. Super nice staff ! The Salesmanager was involved in the deal the whole time. I hate when they run back and forth to someone you never see! I think his name was Jim.... he was so nice. Met us at the door fed us lunch and worked all the numbers himself. They gave us the most money for our trade and the payments were less then we thought they would be!! We will recommend to all of our friends and be back when I daughter needs her car! Thanks
Cherrel was lovely and a joy to work with. We are recent Atlantans, and she gave us a lot of good tips for the area. Wonderful experience with Austin as well. Super fun bunch. Pain free car buying!
Thank you Roberto Benitez for your service and for our new vehicle
Samir was a very helpful, kind, and caring salesman. I felt like I could trust him, and he explained everything to me in great detail.
Update 8/18/16: Samir followed up with me to see if I was ready to purchase another car, and I wasn't yet, but he also gave me the name of a rep at Farmer's who saved me a LOT of money on car insurance!! Win!! Thank you, Samir!!
what a place nice people ,my son mustang 5.0 gt 2016 he loves it thanks Ivan and the rest of the team at gwinnett place ford when we need a car again we know where to go
We purchased a 2015 Ford Edge from Gwinnett Place Ford in the fall of '15. Johnny Wu was our salesperson. We appreciated his low key style and that he asked us what we were looking for and then listened to us. It was a very favorable experience and I would highly recommend anybody looking a Ford to ask for Johnny Vu.
Very difficult sales and waiting time extremely long. Bought a used vehicle and promised us a 2nd key that never happen. After a call they told us they will make one for us and that also never happen. They keep calling us for due service even if we are not satisfied with their service based on previous experience. I definitely will not recomend this place to purchase a vehicle new or used gwinnett place honda they are very focused o customers and provide much better service that is based on my personal experience with used car. THIS PLACE IS NOT RECOMMENDED.
We were well pleased with our buying experience at Gwinnett Place Ford Lincoln. Our salesman, Vernon did an excellent job in quoting us a fair price online. We made the 3 hour trip & was very satisfied with our purchase.
I bought the first SUV in many years! My Salesman was Jason Vasquez. Jason led me through the buying process. He and Hammont in finance worked so hard to get me an unheard of deal! With every rebate possible. I am so appreciative of this Dealership for hiring guys like this! They both answered every question, every text, and every phone call. Even after the sale!
I am revising my prior review - when I showed up for service on 8/4/2020, despite being told there would be No Loaner vehicle, I was then provided with a loaner. It would be a 5 star review except for all the stress caused by saying there would be no loaner vehicle. Service personnel were all GREAT!
Thanks
Tom
Nate Masresha sales guy from Gwinnett Place Ford Lincoln made it happen, I was able trade my 2014 MKZ for the purchase of an almost new 2017 MKX with very low miles, he made the process easy. Ask for him for your next vehicle.
Very helpful and professional. The dealership is one of the nicest I've been in. I recommend Jason Vazquez to work with! Super friendly and awesome!
Really great experience! We had a swift smooth car buying experience all thanks to Jason Vasquez! Highly recommend working with him if possible!
Scarlett S once again did a great job helping me get a car I want. She has the best costumer service skills
Had a great experience with Jason Vazquez he listened carefully to our goals and expectations .he showed me and my husband the best truck based on the information we gave him. Thank you Gwinnett Place Ford and Jason we love the truck
Robert Turner is the best salesman I've ever encountered. He is so personable, and make the car buying experience calming and not nerve wrecking. Thank you Robert,Tim and Avery for helping me get in a car I absolutely love.
Went in to have my serviced . It was quick and easy. Very pleased with the service.
This is my third purchase @this Dealership in the last 5 years I always have good experiences. Issues are resolve in a timely manner. Great customer service,
Thank you Finn Misa for helping me purchase a new Ford. I was very impressed and completely satisfied with his customer service.
Jason Vasquez helped me buy a used Mitsubishi. Great price, great service, and process was very quick.
I just purchased a custom F350 4X4 from Finn Misa at Gwinnett Place Ford and he delivered exactly what I wanted. Finn had to jump thru hoops for me to get the truck just like I wanted and now I have a custom Truck that is turning heads everywhere I go. Great Dealership and Excellent Sales ....Thanks Finn !
The service department couldn't find a wrench if they dropped it on their foot.
I felt really good the way I was treated... I had my 2016 Lincoln MKZ serviced about a week ago and my Service rep. was Glen Benedict .what a class act this guy is.. first of all my car couldn't be ready when promised no problem Mr. Benedict made sure I had a vehicle so I could get back and forth from work.. when my car was ready Mr. Benedict also applied a $25 discount because my car wasn't ready when promised.. because the shop was extremely busy. Mr. Benedict is very professional and shows a genuine car for his customers. Thanks Mr. Benedict you definitely are my go to guy. See you soon..
Purchase of 2018 Ford Fusion Titanium Energi
Also worked with Don Scully
Gabi and Don treated me with professionalism during the entire process of purchasing this car. They answered all my questions related to the vehicle and if they didn't know the answer they either looked it up or found someone that knew the answer.
The dealership is clean and comfortable and I would recommend doing business with either of these gentlemen.
My car buying experience was great , Thank you again Jason Vazquez for helping me get my dream care
I delt with Herbert Michael and it was a pleasure to say the least... he was prompt and honest and made us feel at home, he gave me a great fair deal and I would definitely do business with them again.
I like to thank Gabi for the service he gave me . Thanks
Typical sales routine. Everything everyone hated about buying a car 30 years ago, still happening here. Ugh.
Just brought a new 2015 Ford F150 from Gwinnett Place Ford, I have to say they do a great service for me. I just give a call for the salesman (Johnny Vu ) that I will stop by and take a look at the car and surprisingly when I get there the car have been washed and look sparkling, and he even that a very good care from explain everything I need to know about the car and the other stuff. Also with a very good deal and offer from the dealer, I finally can drive it home with me. Most of the other dealer you will find a lot of stress and pressure but not in Gwinnett Place Ford.
Very very satisfied!!! Strongly recommend for my friends!
Vernon worked with us to get he best deal for our new Expedition! Thank you!
Was surprised at $5 charge for parts dept when all we had was oil change. Liked that they washed vehicle.
My husband and I purchased our vehicle from Finn and Ru. They made the process as quick and painless as possible. I've only had positive encounters with this dealership and I've purchased vehicles from five dealerships, I strongly suggest you go to them if you're in the market for a vehicle. They don't talk down to you or discriminate, they also educate you so your future transactions are made with wisdom. They even fed us at lunch time!
I had recall on my mustang and I called to make an appointment and they said their will be shuttle to drop me home. Usually other manufacturers give u a car meantime they fix the recall, so I went their on time and they said their is only one shuttle And it went Buford will take hour to be back so wait and I said no give me rental or car since y all fixing the recall they said no talk to service manager if she authorized Ans she was no where to found. So I call myself Uber and went home.the service advisor didn t even call to let me know ignot my car is ready and when I went myself he saw me and didn t even meet or said bye. Wait time was long no shuttle Only the representative at checkout she was nice and friendly. It s Frankie s own by private giy so you all better find another for sure dealership but on satellite blvd.
This dealership offers by far the best customer service I have ever experienced. Frank was absolutely fantastic. He has such extensive knowledge of the vehicles he sells, and really wants to make the best deal possible for the customer!
I would recommend this dealership, and especially Frank to anyone!
Paul - in the service area is one of the best human beings I ve ever met.
I came in for a service recall on my 2008 Lincoln MKZ. He told me I could leave the car or get a rental.
He told me about the recall, gave me specs on some cars I am interested in purchasing, and had great rapport with every customer that came in the service area.
This has made me trust them as a repair facility AND a sales location. I am coming back Friday to look at purchasing a vehicle.
Me and my husband Curtes had a great experience at Gwinnett Place Ford Duluth we had a pleasure working with MR. Austin and Tyler they helped assist us with our purchase of a 2020 Ford f150. Tyler was extremely nice very attentive and knowledgeable also what a great atmosphere and enjoyable wait while we finished our paperwork we love our vehicle it so fabulous thank you Tyler and Austin!!
Update: After Gwinnett Place Ford responded to this review, we called Tom McKnight as instructed and left a message. To date we still have not received any phone calls from Natalie, the service manager, or Tom who was to investigate our issues. Clearly they were only paying lip service when they say they want to understand what went wrong.
We scheduled our year old F150 for a service appointment to repair the dashboard touch screen. We also scheduled for an oil change and tire rotation. The reason for the service visit was very clear and made with a week's notice. When my husband took the truck in for the appointment, he was advised by Charles Swank, the service advisor, that they would not be able to look at the touch screen today because they "didn't have enough time". He told my husband the oil change and tire rotation would take 2 hours. When my husband asked why they were not prepared to complete all of the work requested, he again just said "we are too busy" and told him we would just have to make another appointment. When the truck was ready to be picked up Mr Swank confirmed they did not do the work to the touch screen or even look at it do diagnose the problem. My husband asked for the paperwork for the oil change and tire rotation. He was told it was left in the truck. There was no paperwork indicating anything was done in the truck. At this point, it is unclear if they even touched the truck to do an oil change or a tire rotation. We were given a card for the service manager to call and discuss why the work was not done. We called Natalie to discuss this issue only to discover the phone number on the card was for the service department, not actually for the manager. When I asked ot speak to her, she was conveniently out of the office. This customer service at this dealership is the worst I have encountered in a very long time. If you plan to use their service department, be prepared for a lot of "we can't do that' and "we don't have enough time" if you need anything outside of an oil change. In a year when it's time for us to buy a new truck, you can bet we won't come to this dealership.
NEVER BUY FROM THEM!!!!!! Worst experience of my life. Went to this dealership to buy a new mustang. Really liked the car I found on their lot and went ahead and tried to get a loan. We worked numbers and after some negotiating they gave me a deal worth thinking about. I slept on it and the next day decide to take the car. I went back to the dealer and that's when everything fell apart. The loan they said they could give me they could not and started giving me the run around. I left very upset and with no new car. STAY AWAY from these guys. They make things look good on paper and can't carry through.
Mr. Samir Moudnibi did an excellent job and was extremely helpful when I purchased a vehicle from Gwinnett Place Ford. Service was phenomenal and he got me in and out of the dealership quickly. Highly recommend.
Wow! I am so thankful for Mrs. Cherrel Harrison. She had the best customer service and she was very positive the entire time. This was my first time purchasing my own car. She, plus others made the process very smooth! I drove off in my new car the same day! Oh, and it didn t take long! Thank you! God bless!
Best auto transaction - - - Best Dealership - - - - - -Best Salesman
So we couldn t agree on price. Sales guy stops me in my vehicle and I roll down window. He said we can drop it to X out the door. I said let me think about it. Come back the next day and he raised it 2K higher. I said you said X. He said that was a hook to get you to come back in. I said, so you lied to me. He said my manager said to say that. I said so one of y all are liars. I am not doing business with liars and walked out. What a waste of time and will never enter this place again.
Taken care of pretty fast. They made the process fast & simple for me.
gwinnettplaceford.com
