MIKE ABBASI

Review of Gwinnett Place Ford

I had recall on my mustang and I called to make an...

I had recall on my mustang and I called to make an appointment and they said their will be shuttle to drop me home. Usually other manufacturers give u a car meantime they fix the recall, so I went their on time and they said their is only one shuttle And it went Buford will take hour to be back so wait and I said no give me rental or car since y all fixing the recall they said no talk to service manager if she authorized Ans she was no where to found. So I call myself Uber and went home.the service advisor didn t even call to let me know ignot my car is ready and when I went myself he saw me and didn t even meet or said bye. Wait time was long no shuttle Only the representative at checkout she was nice and friendly. It s Frankie s own by private giy so you all better find another for sure dealership but on satellite blvd.