Carolee Westby

Review of Gwinnett Place Ford

Bought a 2018 LincolnMKZ, came in for 1st service...

Bought a 2018 LincolnMKZ, came in for 1st service oil change and tire rotation..after the rotation tire making a loud noise front driver side ..service advise to speak to steven in sales the same guy that sell us the car. oh btw. bought MPP warranty also . ,due to this was the frist service and tire rotation. we ask if they can replace that one tire. . He states No! just bought the car 3 months ago.. And was rude about it.. One tire.and a big dealer like Gwinnett Ford on Satellite cannot even replace one tire in the driver' side .. I think That is Horrible !!!customer service.. I can see if ir was over 6 month ago. But damm! 3 month.... We Won't Never come back to Gwinnett Ford Again to buy any car.NoNo! . And my spouse was thinking about buying anoth car from Here in 2 yrs... Well we wont be Back! to buy any cars for Gwin ford on Satellite!