Gregg Young Chevrolet Review

Josh Stahr is great to work with very pleased with everything.

Service center was quick fast and very professional!

First time new vehicle buyer. My salesman Keenan Bowery made my experience awesome. He did not try to push me into anything and talked to me like a real human being and not like a paycheck. Can t say enough good things about the guy. I would suggest anyone I know to him confidently. The dealership makes buying a car fun and they provide a ton of benefits that other big dealerships in and around town do not. I d give more than 5 stars if I could.

My 5th new vehicle and most of the vehicles I have we bring to Gregg Young for repairs about 10 other vehicles

Would give more than 5 stars if it would let us!

We arrived at Gregg Young Chevrolet with the mentality that we were just doing research on the type of vehicle we wanted since we had an appointment set up with a different dealership later on in the day to look at a 2020 Blazer. We mentally prepared ourself for the usual dealer sales approach and the unwillingness to take no as an answer.

That was in no way our experience we had at Gregg Young Chevrolet, everyone made us feel so welcomed and warm; from the amazing Salesman we worked with in Joe Roberts, to Drake in Finance and even the sales manager who went out of his way to introduced himself to us and let us know that they are there for us.

After speaking with Joe and realizing that Gregg Young Chevrolet had a vast array of vehicles with great prices, he showed us the type of vehicle we wanted and then once he went over their great deals and special offers they had we knew we wanted to stay at Gregg Young and move forward with them. Once we picked our vehicle we got moved to the finance department where we met Drake. Again I can t stress enough how much I was expecting to be pressured into buying anything and everything that was offered to us; never once did we feel pushed or pressured into anything, Both him and Joe were really focused on what we wanted and how we wanted to do it. They listened and made professional suggestions but always answered our questions at the end with this is 100% up to you, either way is great with us .

After the deal was finalized with a Drake in finance you d think they would get us out the door fast in order to line up the next customers right? WRONG!!

Drake and Joe set us up with a free meal from the Corvette Cafe INSIDE the dealership!! I know we had no idea they had one either. But let me tell you, from someone who loves food and going out to restaurants... this food was AMAZING! So much to the point that we plan on going back to Gregg Young just to visit the Corvette Cafe to have lunch. From the big selection on the menu, the inviting atmosphere, and even the chef behind the counter
(who looked like he could bench press a car) was the nicest person! he made great suggestions and the food came out perfectly.

After traveling all over the country for years and visiting many dealerships Gregg Young blew everyone else away at every single level and in every single aspect of the car buying experience.

They gained 2 customers for life.

I had a check oil light come up in my 2011 Chevy Avalanche with a red alert saying low oil pressure shut off engine. Talked to Josh and he told me everything that went wrong as well as things that could go worse. I want to thank both Josh, and Aaron Dewey, for being professionals, educations and fixing my truck in a very timely manner.

Chris Nigro

Bobby and Ken were awesome to work with. They listened to what I needed and found the perfect car for me as well as took care of the return of my leased vehicle. Both were diligent in making sure I was happy with my purchase and took the extra time to help set up the OnStar and link my phone to my new car. I would definitely work with both of them again.

Seth was wonderful to work with as well. He took care of the hail damage to my leased vehicle and worked with the leasing company to ensure I received a refund of the insurance money not needed to fix the car.

Was rather rude in attemlting to obtain a courtesy vehicle

My experience with the dealership, and with the car salesman, Kip Dirkschneider was outstanding! From start to finish, it was a great experience.

I worked with Josh Stahr, as always he does a wo earful job, and explains every procedure very well.

The parts department is horrible. Call them on a Friday to have a part ordered way before the cutoff time, they told me Monday it would be in. I go to the store Monday morning and the look and look for it can't find it. They finally come to the counter and tell me that it wasn't ordered it will be a day or do before we can get it in. Not acceptable at all!

I am beyond upset !!!!! Been in twice in 2 months and they keep saying they fixed it and now a 3rd time because I have no heat in my SUV!

Brad Varn is the WORST service person I have ever delt with in my life. I requested a different service person as others were at there podiums, he said no! He was Rude, Insulted me by saying I bought my tires cheap witch I wasn t there for a tire but for a front arm. Service was not done I wont be back.

HORRIBLE. This dealership plucked my personal information off of a Lending Tree inquiry for loan rates. They ran a HARD credit pull...not only one....but 2!...then called me and asked if I was interested in buying anything. At the time of the call, they did not disclose that they had violated FTC regulations by pulling this credit report without my explicit permission or knowledge. Now it's up to me to remedy this so I can get a loan for a new car. Shady practices! Will.update if they make this right by me. Just be warned!

So far, in 3 interactions, not good at all in sales or service.

Drove in for the quick lube service. They were busy but still got me in and out in a reasonable time. They are priced competitively too! In fact, cheaper than Jiffy lube and just as fast. Thank you all

Sorry but my prior review is no longer true, I felt it needed to be removed. On April 21st I leased a vehicle & signed all the papers thinking it was a done deal. After 2 weeks go by I receive a text stating there s a problem with the financial part of it. They tried asking me to get a co-signer, I feel like they are renegotiating after the fact, I ve never heard of this happening to anyone before. I m in shock at this point, Shouldn t the financial part of things be done prior to signing & taking your car home?!! I m still waiting to hear the outcome of this situation. I m very disappointed & I ve never experienced anything like this in the past, I ve bought & leased many vehicles from other places. It was my 1st time to GY & definitely my last time. I will never buy or lease a car from them again.

Went to buy a new car today and was left standing in the show room for a half hr while salesman helped 4 people who came in after us. Not once did anyone ask if we needed help or if we were working with anyone. Their loss had cash to buy a new Camero today. Glad Karl wasnt to far away

Second new car that we have purchased from Gregg Young Chevy. Both experiences have been great. Thanks Jeff and Sam.

Overall the expierence was decent. I d just say that some employees need to work on their customer service skills. I ordered some food from the cafe and the man that took my order was very rude to not just me but a few other customers as well. The Gentlemen in sales that answered a few questions for me was excellent though.

Warranty repair of seat belt went well. Oil change/tire rotation was forgotten. Amends were offered but not necessary. Waited for shuttle back home then back to pick up truck.

I highly recommend the
Raspberry chipotle chicken!! Comes with a side of spanish rice and salad!! It's new on the menu and really, really good!!!

I enjoy the employees who go out of their way to be helpful

Great service!! I was in and out in a timely manner! Trent is super awesome!! I wouldn t go anywhere else.

Drake Menuis (financial) was an excellent help today and I appreciate the hard work he s done to get me a new affordable car

Paul Kern, Tanner and KT were very helpful with my lease. I got in and out quicker than any of my other lease experiences. I felt no pressure from Paul, Tanner was quick and thorough with the final paperwork and KT was very helpful after the deal. I wouldn't hesitate to recommend Gregg Young Chevrolet to friends and family!

WOW!!! Robert Troutner (BOB) is amazing as well as the whole company. This is my first car from a dealer and they made it so painless, worked with me and didn't pressure me into anything. I am so excited for this relationship and I will refer everyone here! Thank you Gregg Young! You guys are AMAZING!

Quick lube guys were great, friendly and efficient! Thanks Gregg Young!

An amazing experience! Bobby was hilarious and so fun to work with. They completely went out of their way to get us in the vehicle of my dreams within our budget. They all stayed way over closing time so we could get our vehicle home that night. Will definitely be back!

I have purchased several vehicles from Gregg Young over the years and have always appreciated the honest, direct, no games approach they use. Earlier this year I bought a Yukon XL Denali from a local Buick GMC dealership that turned into a horrible experience. In addition, my new truck was displaying serious and potentially dangerous error signals that resulted in the failure of two major modules. I lost confidence in my new truck and wasn't sure what to do. What I did do is not go back to the Buick GMC dealership, but came back to Gregg Young Chevrolet for service assistance. Jack Freese, Service Consultant, was wonderful to work with. Need service, call Jack Freese. I asked Jack if there was a particular trusted sales person I could talk to about my situation. and he recommended Dominic Catania. Right On! We talked to Dominic the Thursday before Labor Day, and based on his counsel and recommendation, we drove to Gregg Young Buick GMC in Indianola, Iowa, the very next day. Dominic and the great people at Gregg Young Buick GMC helped us get into a new Yukon Denali that we drove back to Omaha that day. A very difficult situation was turned into a positive experience. Thank you, Dominic!

Mark was great. Nice, professional and had a sense of humor. Everything got done and done correctly. I waited while the service was performed and had breakfast in the Corvette Cafe. What a great place. The food is excellent and service in there was fantastic as well. Thanks Gregg Young Chevrolet.

So far so good on the repairs. Car loks great inside and out. Communication could have been better though.

Brought truck in for oil change, tire rotation and to have it checked for headlights dimming when turning the steering wheel while in "Park". They ended up replacing battery citing that it didn't pass a test, but the lights still dim as they did previously. Also said there was "seepage" with the transmission fluid. --replaced a hose or something for $400+ I was later told that (by someone else) that if there wasn't fluid on my garage floor, that Gregg Young Chevrolet was simply screwing me. They also said there was "oil seepage" that I may need to address at some point. Again, no spots on garage floor, etc. Are customers "tricked" into buying service that is unnecessary?

John was incredible professional and the work was outstanding!

Overall the experience was great and everyone was courteous. My only qualm was when i entered the service area i had no idea who to talk to and where to go. I was dropping off my vehicle for recall replacement parts. I would like to see in the future a sign that says someone will be with you in a moment or directions to clarify whom to speak to.

Bought a vehicle here two years ago and Keith (KT) Simpson still treats me like a valued customer every time I come in for service even though he knows I'm not there to ask about a new car. Always sends nice emails for birthdays and holidays too. Customer service is incredible across the board especially the few car washes.
Revised 9/18 - Vehicle was having starting issues I thought were related to the battery and they said it was best to bring it in. Charged me almost $400 just to replace a battery. Wish I would have just called AAA and had them replace it for $200, but the dealer insisted I had to run a $200 diagnostic labor just to check the battery. At least I know where not to go for service.

Joe Roberts was fantastic to work with. Saturday, he worked hard to get us the right vehicle to fit our needs, and stay within our budget. He was very attentive and accommodating. I highly recommend you see Joe at Gregg Young Chevrolet.

I wasn't sure about taking my dodge minivan to a Chevy dealer after I hit a deer but I am really glad I did. The people at Greg young are amazing and job they did preparing my van is above and beyond any thing I could have imagined. I reccomend the greg young body shop as the place to go.

I was looking for a reliable car for my son. We had been looking for a month and we were down to 2 days before we were headed to Texas. I found a Camry online at Gregg Young so I went to check it out Wednesday night. I found the Camry and it was ugly but next to it was a beautiful white Volkswagen CC. I took it for a test drive and it drove great. We came back the next day at lunch to sign paperwork and take it home. My husband drove it home. He was immediately aware there was a horrible clicking in the brakes. I got home and drove it and I knew it was not doing that on the test drive. I called Gregg Young and the sales manager told me to bring it back in so a technician could look at it. I took it in Friday morning at 7am. They found a cracked rotor and replaced both rear rotors. I was out of there by 9:30 and we drove it to Texas straight out of the service bay. It drove great, sounded great and my son loves it! Thank you for selling a good car at a fair price and standing behind your 170 point inspection! We have driven silverados for 42 years and our next one will be from Gregg Young.

Overall the experience was great and everyone was courteous. My only qualm was when i entered the service area i had no idea who to talk to and where to go. I was dropping off my vehicle for recall replacement parts. I would like to see in the future a sign that says someone will be with you in a moment or directions to clarify whom to speak to.

Justin and Matt were awesome, they didn't get the message I was coming in but handled it professionally and got me into the Silverado I wanted. Made it very easy with financing and ensured my truck was fully detailed. It was great management surveyed the truck before and found some rock chip marks and informed me they would get it fixed. Probably would've taken me awhile to see it and never gotten fixed. Loved how you made sure it was perfect coming out the door.

I bought my first car with them in 2017 and they were top rate during the sales process, no sleezy-ness and really did the best they could for my budget. For the last few years they ve always don t an amazing job with ongoing maintenance on my vehicle. Fast, Friendly, and the customer always comes first. So when it was time for a new vehicle we didn t even look anywhere else, we went to Gregg Young. Adrian Johnson took care of us and did an outstanding job!! If I could give more then 5 stars I would!!

Service department is excellent! Very helpful-answered all our questions and kept us in the loop on the status of repairs. Thank you for ensuring both of our trips to your service department ran smoothly! Highly recommend.

Ed Zachary, Deiby Loaiza, and Rodney Wein are awesome. Had some problems with a car I bought from them and they went above and beyond to fix the problem and make me feel comfortable and have a positive outlook on the situation. They paid off my car with no negative equity to get me into something I wanted and wouldn t have problems with. They were all very professional and made my experience here at Greg young fun and super enjoyable. I honestly was feeling a little down and out when problems were going on with the first car I had but they really took care of EVERYTHING very quickly, and got me into another vehicle I really wanted! I would 100% recommend Greg young Chevrolet to everyone and if you can I would talk to Ed, Deiby, and Rodney they will do right by you. Good people not just trying to get your money

Very knowledgeable, professional & friendly service. We traded in our old car for a new car, we had a good seamless transaction.

This is the third vehicle we have purchased from Gregg Young, and every time the experience is awesome!

I had a very unpleasant experience at Gregg Young while my car was there for multiple services for the past week and a half. My services took quite a bit longer than expected because of a few errors made by the service department and GM itself. Gregg Young waited to order my parts until I brought my car in and GM shipped them an incorrect part after they did place the order....Too much time wasted!!! Enough said!!

Ashley P. Was awesome to work with!!! She was very accommodating to our lack of time and schedule!! The buying process was great!!

Had issue with my windshield after an oil change, took it back into the shop to discuss and provided my contact information for the Asst Mgr or Gen Mgr to call the following day. I had to call the following afternoon because of no return call. Once the Asst Mgr called back to discuss, he was willing to assist but also accused me of trying to take advantage...more like screw him. Had a relative and co-worker have bad experiences as well and will not be returning. Customer service is fake, mechanical service is fine.

I was pleased to a degree, they got me in and out pretty quick. Only issues I had was when I bought my new truck, I was told whenever Your truck needs service that would let me get a loaner until my was ready, That didn't happen because I didn't have scheduled appointment..Well I didn't know my NEW truck wasn't going to start that morning. I was told they didn't have a ride available at the time. Now they did call a Uber to take me, had I gotten a loner I still could have it to work. Other than that the service was great and a friendly like always!

Apparently when you call to talk to service it's not local? Your calling who knows where? So naturally when they talk you in to driving to the service department they don't have to own up to the promises they made. I called and said I was worried that the last place I got my oil changed way over filled it and I wanted to address it today. Being a Saturday not a lot of places were open. He said "I understand. No problem. That's something we can do for free." I also said I wasn't sure but i think there's correlation between that and my low oil pressure light coming on. He said "yea it's most likely the censor we can look and see if it's leaking oil too. No problem." Now when I get to Gregg young they look at me like I'm stupid when I tell them what he told me. The technician says "we would have to drain the oil and do a new change. That's the only way, know what I mean, we can't just stop the oil from draining" I said no.. I don't know what you mean. Just because I CAN'T change my oil don't mean I HAVEN'T, you can let the drain plug leak, without taking it out all the way. As well as you can put the plug back in. It's not coming out that fast. I said I'm not paying for another oil change when I was told you could handle this for free. He tells me "then if you want we Can run diagnostics find out what all the dash lights are on for" in which I know I need a fuse for an 02 censor and a wheel bearing replaced. That's my dash lights. He proceeds to tell me how to exit. Tha k's for wasting my gas and time also letting me know that you apparently out source your calls. Pretty unprofessional

This was my first time buying a car, needless to say I was very nervous. Blake T. was very kind and walked me through everything! The finance guy Rodney was also outstanding. Very helpful and informative! Not only was the car buying process was great, they got me and my mother lunch! I absolutely recommend these guys! I had the best experience.

We had a great experience at Gregg Young. They made it a very easy buying experience! Paul the Blair car guy did a fantastic job!

Everyone was very courteous and helpful. The only thing I would comment about is that one of the 2 rock chips that I had fixed was the size of a pinhead and after there is kind of a little Y crack where that was from the fix. I was told that if it cracks, the windshield would be replaced. I will wait and see how long this lasts.

This is the most friendly dealership I have ever been to!

I was very impressed by the number of female service providers. As a woman, I greatly appreciated being able to talk to another woman and felt more at ease with asking my "dumb" questions about my vehicle.

Brad Varn was a huge help on my recent service visits. I really appreciate him working to help me on a warranty issue of an accessory part and getting it resolved timely. Thanks Brad!

They did a great job working with us and it didn't take all day.

Overall everything was just fine. Oil change & rotation, no appointment necessary, still out in a timely manner. The food at the cafe was actually really good, and reasonably priced. The sitting areas were comfortable & adequate enough. Only reason not 5 stars is because when I pulled into the garage, no one acknowledged me for 5-10 minutes. 4-5 people sitting at their counters, yet nobody looked up from their desks or computers, and one guy appeared to be just scrolling Craig s list, from what I could see. Someone finally came out from inside and asked if I had been helped yet.

Loved working with Robin she was fantastic at meeting our family needs both in car purchase and keeping the kids happy while we were there.

So... I left two voice messages for Mr. Ed Zachary at Gregg Young about my issues as he requested. He, or his staff, have never messaged me back.

Lowered my rating to one star... I wish I could lower it to zero. Regardless, they have lost my business.

They are pleasant to work with and had me out quickly.

I had a great experience purchasing a new Silverado at Gregg Young Chevrolet! Sam K did an incredible job finding me THE truck that had everything I wanted all the way down to the smallest details! Thank you!

Was really happy with the service that I received from Gregg Young Chevrolet on my Corvette. And the service advisor was top-notch

Great sales experience, no pressure, thorough information, and they went the extra mile to make the deal and get me in the car I wanted. Highly recommended!

It was a very enjoyable experience buying our car. We just met Brian Sharp and by the time we left it felt like we were old friends! He made us feel very comfortable and he was knowledgeable in answering our questions
Rodney Wein was the finance manager and he was very nice. We really liked him! When we left his office and we were in the parking lot he called us back to say he found a lower interest rate for us! How awesome was he to do that for us!

I just purchased my new SUV from this dealership and I 'm so pleased! Deiby L is the man. You tell him what you're looking for and he delivers. Drake was my finance manager. He's very informative and knowledgeable about the car buying process. If you're looking for a company to be more concerned about if the customer is happy then a paycheck go to Gregg Young and check my guys out. Thank you both for such a great car buying experience.

I recently took my Chevy Cruze that I am leasing in for the 5,ooo mile check up and to also have a warranty part installed. I made an apointment for 10 am on a Saturday and got their right on time. When I pulled up to the service department, the door opened up right away so I pulled in. There were other cars in there and people running around, but it took a while for someone to come up to my car. Then when I told her my name, she could not find me (even though I had an apt.)? She then asked if I had been there before and I told her yes. That was very disappointing that she didn't even know what appointments they had, and that I didn't show up under the 10:00 appointments. Anyway, I was then told that it was going to take 2 to 2 1/2 hours and she asked me if I could get picked up by someone & come back. However, None of this was ever mentioned to me when I made the appointment. So I went inside and tried to call someone to come and get me, but I could not find anyone. So I went back out there and talked to a guy and he said something about the car might not be done until Monday. That is when I really got frustrated and asked for a loner so that I could leave. He said that he had to go and talk to his manager and I waited awhile before he came back. Then he said that they were just getting the car in. It took them 2 1/2 hours, and they still did not get the warranty part replaced and said that they couldn't wash it either. They gave me a voucher for the car wash and I sat in line for another 1/2 an hour. The Customer service really Sucks in this department and you get a different story with every person that you talk to. My son is union and urged me to buy American but I have to tell you that I also have a Hyundai and the Customer Service is Outstanding in Bellevue! When you pull up, they greet you right away and know who you are. I never had to wait this long there for anything that they did. If it was going to take a while, they would let you know up front and have a loaner ready waiting for you. Even on Saturdays, I never waited more than an hour for a oil change! My son also recently bought a Chevy Silverado that just came off of a lease and it was SUPOSSED to have all of these warranties on it. This $30,000 truck broke down on the Interstate while my son was driving to work. He bought this truck so that he would finally have reliable transportation. Long story short, he not only missed work and didn't get paid but he was told that he was responsible for this and that they were not going to cover it all! Need I say anymore? I love my Chevy, but I can't say the same about this dealership! It seems like they treat you like a heard of cattle and if they are not making any money off of you, then they really don't care so sad.

Everyone was fantastic, not overwhelming or pushy. Bought a new truck! Thanks guys!

My car was purchased here and typically I have a good experience when I get my oil changed and tires rotated, but apparently they overbooked the time slot this last time that I went in for an oil change and it took 2 1/2 hours before it was finished. I was very unhappy about the time it took but will continue to go back because you can't beat the price unless you do it at home yourself. The breakfast that I had was pretty awesome too.

Here getting dings and scratches out of my car from haters thanks john in the body department I appreciate your generosity of no charge

I am nearly 80 yrs old and my visit to your dealership provided the most first hand attention to customer service of any place I have ever had my car serviced! Thank you for your kindness and going the extra mile!

After a problematic interaction with Jack the service advisor, Scott the detail manager was able to help. Scott understood where I was coming from and was able to take care of our vehicle.

We love the service. The staff are courteous, polite and friendly. Oil changes are fast and services are very reliable. I ve been going there for many years! I would definitely recommend my friends and family!

Was helped by Trent in the service department. Very knowledgeable and timely service.

This is the second time I've gone to Greg young. Cody was my sales guy and he was awesome. All of the guys were awesome I got a brand new car and they worked with me on my budget. I couldn't be happier. Awesome job guys.

The young man that helped me was very personable and did a great job.
I give him 5 stars in the exceptional way I was serviced.

Rosetta Frazier

It was good experience working with Zach. He was professional and easy to work with.

Had my truck taken in for what ended up being minor issues, but Chrissy is awesome and kept me informed along every step

Service department does great work and Josh Stahr does an excellent job of getting things done the way I like it.

Very friendly, not pushy. I gave them a price they had to beat and they beat it. They didn't try to up sell me. they didn't have the car I wanted in stock so they put me in a much nicer loaner until it came in (it only took 2 days to get it). I told the finance guy I didn't want any of the extended warranties or maintenance plans after he explained them once and he moved on immediately. Bottom line if you go in knowing what you want they will find it for you and not hassle you for anything more. Great experience!

Probably the best car buying experience I have experienced. Dealership team was friendly, helpful, professional, attentive, experienced, thorough, and did everything they could to answer any questions. I would definitely go back to purchase another vehicle there in the future. Great team!

Ashley was FANTASTIC with her Saleswomanship and was the deciding factor on purchasing my truck from Gregg Young...!!! The sales team is Lucky to have her on the staff..!!! WELL DONE ASHLEY..!!!

I was not pleased with the lack of effort they put towards helping me obtain financing. I was told to come out and look at a vehicle after through explaining what I had been through. I was advised to come out anyway touch and feel the vehicle. I did just that and of course got excited and was reassured that they would fight tooth and nail to get me an approval. That did not happen. I was told that they would try to get the denial overturned for me as they did not agree with the bank. I sent over all of these documents for nothing. They didn't even run my application. They didn't even try! They made one phone call and when the bank said no, they lied to me and said they would try, but they did nothing. They ghosted me after. I expressed my discouragement especially after being falsely uplifted, assured only to be let down and haven't received any response, no apology, no empathy, or nothing.

I'll never buy with Gregg Young Chevrolet. That is my final word.

Update 11/13 - Last Saturday, I received another letter saying, try us! We can get you approved! From the same salesman! I texted him and asked to be removed from whatever list prompts those letters. Still no apology, no empathy, no explanation. As long as it's like that, I will not change my outlook.

Great working with the exception I was told by the salesman he would provide a set of owners manuals which never came. I phoned a he told me he would take care of it. Never received them. Purchased my own.