Finish Line Ford Reviews

I worked with Todd he was very nice, we came in at almost closing time on Friday and he was more than happy to take our information and answered all of our questions! He called us Saturday morning, we were driving our new vehicle home by the afternoon! If you want a car salesman to go above and beyond to work with you and get you the best deal Todd's ur guy!

Came in for an oil change and tire rotation. Was in and out in 40 minutes. Staff was friendly and waiting area was clean and comfortable with plenty of free refreshments.

Took time to give us the best deal and finance rate. Very personable.

Just bought my car yesterday and had an absolutely AWESOME experience. Sean Straley and Alex helped me to the fullest. They took their time to go over EVERYTHING with me, which in my previous experiences didn't happen at other dealers. I was recommended by others to come and I am glad I took the chance to go there, especially getting Sean to help me get a car. No pressure, just a lot of questions asked and answered. Very, very pleased!

Arthur Pannell of Finish Line Ford (Green fors) was AMAZING! He brought the reality, no matter how hard it was to hear. And then he took care of us, he put us in the exact vehicle we wanted, at the price point we could handle.

Everyone was very nice and loved that i got to work with Troy again. He is always so happy go lucky and willing to help out any way he can.

I bought a 2012 Dodge Charger, internet price was $5778 they put tires & brakes on it & was suppose to align it, they added another $3000 onto the price, I called several times & went back twice, they told me the 20 rims i put on it was the reason it pulled right, I know they never aligned it....

The service people are great. They try to help anyway they can.

The sales people are wonderful. Todd Lucchi is great. He went over what options he had for Used vehicles with us and showed us the options.

Worked with Todd and Bob, great experience. Found exactly what I was looking for without trying to shove cars down my throat. Got a great deal on top of that. Ask for Todd Luczaj, won't regret it. Most honest car salesman I have ever worked with.

They really do go above and beyond to satisfy the customer's needs. Their honesty and integrity were a breath of fresh air! When we get ready to replace my husband's vehicle, we will get going to Green and dealing with Darryl! Thank you all so much for your efforts.

Roy Hummel was courteous and respectful did his best in getting me best trade in deal

The experience was actually filled with mutual respect from both parties, which was nice it being my first time buying a vehicle on my own, i couldnt of asked for a better experience, i recommend the salesman todd lucjaz he was very pleasurable to work with and i will deffinately be returning in the future.

Todd is a great asset to your team. Did an amazing job helping us out.

Worked with Todd, great guy to work with got me a new fusion at a price I could afford.

Our experience at Green Line Ford with Graham Archer was great, always keeping a positive attitude, through out the day long Hastel of buying a car, recommend to all!

My husband Brandon and I had a great experience with Derek at Green Ford. He not only helped us get our "Slimer" (our new 2013 bright green Spark), but was actually incredibly entertaining. Honestly, "entertaining" doesn't do him justice. If you want a great experience, great service, and the right kind of insanity from your salesman...you have to go see Derek.

Always helpful in the service shop and their salespeople are very helpful and low pressure.

Great place to buy a car! They made everything quick and easy.

I would love to send a great thank you to my new family members at Green Ford, Mr. Randy Homan and Mr. Steve Holly. They gave my mother and I the best deal possible for both of our vehicles. They made sure we walked out with all questions answered and all concerns handled. If you are considering getting a new or newly used vehicle, please let me know so we can connect you to the best salesmen in Peoria! Please come and join the Green Ford family with us! You will be very pleased!

Arthur Panell ! # 1 Salesperson in 2018 ... in my book , He Rocks ...Ashley Green ! An awesome Boss and your staff is a warm welcoming with a pleasant hospitality ! I was able to start myself on the right track ... with Arthur Panell tireless efforts to make it happen !!! Thanks again ...I'm Excited ! Roslyn Moore

I came in looking for a Chevy truck. Todd found me the truck I was looking for. I recommend him to anyone in the market.

Despite a long wait, the Green Ford staff was apologetic as well as friendly and very helpful explaining what repairs my SUV needed. I'll continue to use the Green Ford service department.

My car was shaking and humming real loudly while I was on my way home today and it kept getting louder and louder as I continued to drive. I took her to be checked and they told me everything was alright and they didn't have any of the issues I experienced. I am grateful for the expertise and all the kindness that they give me everytime I bring my car in.

Arthur gave me a great deal on my New GMC Sierra truck and excellent customer service.

Caleb is an excellent salesman, and has helped me not only through the buying process, but with any additional issues since buying the car.

Todd was easy to work with, friendly, and got me a great deal! Ask for Todd for a laid back easy car buying experience!

I was in search of a more family friendly vehicle. I was recommended to go to Green Ford in Peoria and I am thrilled that I did. Caleb Wright helped me through all the steps and found an SUV in my price range that runs great and looks brand new inside and out. I even had my 2 year old with me both times I went to check things out and all the staff were understanding and interactive with her. She got snacks, popcorn, and a drink while waiting for us to go over everything. Super pleased with the customer service and quick care! Thanks guys!

Todd did an awesome job getting us the explorer we wanted in our price range! Thank you Green Ford!

No problems except spray in bedliner was improperly installed

We have a Ford f350 with a 6.4 diesel in it and had to have the motor replaced my husband and I were very pleased with the work as well as the price. We will definitely use them again for any repairs.

What a great team. Calvin was very patient with me as I decided what I wanted. All around great service, greatteam, and great deal!

The staff Is Amazing . Rielly is a great. Keep up the good work.

I'm sure the dealership has a great selection of cars and trucks. Was going to drive thru lot and look but before I'm even halfway into parking lot, sales guys are running out the door, waving, flagging you down. If I'm interested in a car or truck, I'll stop and get out. I just stopped, turned around and left. I don't want to be hounded just to buy or even look. Sorry but it's how I feel.

We worked with Todd today, it was a wonderful experience, and he got us a great deal.

I went in yesterday not thinking I could get a car. But Dan was totally Awesome!! He worked hard to find me the right vehicle @ the right amount I can afford. I will forever be greatful. Thank you

Great Experience! My husband and I were looking for a truck for him through all different avenues, internet, dealers, driving around, etc. Long story short we weren't having the best luck. One night while out at dinner we met Kyle Warner, a Finish Line Sales Rep. From the moment we started explaining what we wanted to Kyle (which was during his free time after work I should highlight) until, even after we signed the papers and got the keys, he was nothing short of excellent! He was respectful to our wants, helpful to our search and more than exceptional in every other aspect of the car buying experience. We have already and will continue to recommend Kyle and Finish Line Ford to others.

Good experience, great sales team. Really helped me find what I wanted within my price range. And, best of all, my USED vehicle has a LIFETIME warranty on the drivetrain and any moving part in the motor... FOR FREE!! That alone makes it worth purchasing a new or used vehicle from Greene Ford. Greene Chevy, however, absolutely the worst customer service. I wrote a review that goes into detail, I highly suggest reading it before doing any business with them.

We purchased a 2005 Toyota Highlander from Josh Nolan at Finish Line Ford. The experience was great. All the staff treated us with respect and friendliness. Josh did a wonderful job before and after the sale staying in contact with us to make sure everything was OK. Why would anyone go anywhere else?

If you are looking to buy a Ford, I recommend you pay a visit to Calvin Binion at Green Finish Line Ford in Peoria, Illinois. He is a good man who will go the distance to find you what you want--on your timeline. That is what impressed me most. Even though I was "only looking" when we first met, he stayed in touch with a periodic email or phone call. Other dealers fogot me after the first contact. Not Calvin. He really nurtured the relationship until I was ready to buy. I am glad we were able to put together a deal and look forward to working with him again in the future.

This is a great company! I just love my new car! Thanks to Steve Holly!!!

Bought a used truck early November 2013, a great transaction with Dennis Hite that attended to my requests. Very happy with the truck, and likely will purchase another car soon.

The problem was fixed and at a price that couldn't be argued. I was contacted before they put on any parts and asked if it was okay.

Calvin Binion was a great help and made looking for a truck pleasant. Next time I need a car I am going to calvin

As always, your dealership and service is outstanding. I have one problem though, that the primary purpose for me bringing the truck in was to get the oil changed. While there, I wanted the body work to be done, so I was disappointed to find out that it was there from Wednesday to Monday and never got the oil changed. Requiring me to return again
But of course overall very happy
John Dale

Daniel Huddleston Was wonderful to work with. He did everything assisting us on our 6th purchase from this store. If you are looking for a new or used car go see Daniel at Green Ford Five Stars all around!!!!!!

I DO NOT recommend this place AT ALL. My boyfriend s car broke today and basically it wasnt worth it to fix the problem and he was looking into a new car anyways. So we went to Green Ford and they talked everything up so much to my boyfriend. My boyfriend was even honest and stated that since everything happened on short notice, that he couldnt really put anything down for a down payment and he was hoping what they gave him for the car would cover it. He even told them he didn t want a newer model. They made him sit for almost 2 hours and then sent him home and said they would give him a call cause the systems were down . His whole day got wasted and he decided to put the money into fixing his car, to only have Ford call him back at 4pm to tell him that he has to put $2,000 down or it s a no. They wasted his whole damn day. Don t go there.

I didn't want to like Steven Holly. And I didn't want to buy a car. But he listened patiently to my requests and helped us choose the right vehicle for our family. I will be doing business with him again.

Excellent job every time work is done on our bus ron in the service department is the greatest. Thanks Ron

This shop is predatory at best. My wife called and received a quote to replace the front brakes for $175. I then received a phone call from your office first confirming the time and that we would be waiting and to try to sell me a new car. The day of the appointment my pregnant wife with her 3 children waited for 2 hours before the service desk updated the estimate for $479 before tax to replace the front brakes.

Explain to me how you forcing a woman with her 3 children to wait for 2 hours to then receive a new quote that was 274% higher than original. Note, there was no additional service added to the quote, it was still the replacement of the front rotors/pads just as what the original quote was supposed to be. When questioned about the wait, my wife was told they were shorthanded that morning... hmmm... I wonder if she could have been notified before the 9am appointment? Possibly, except that would imply that you actually cared about your customers. Instead, no, you don't even update the customer even when she is there, waiting, and force her to ask why the delay. Then, after waiting to make sure she gets stressed out enough, you then come with a HUGE price increase, to get the poor woman to agree to it just to get out of your torture shop. Thankfully, I have a wife with the kind of head on her shoulders to know when there is a predator around her and when to leave. She called me and said "I'm not willing to give my money to a place that clearly is trying to take advantage of me." We took our business elsewhere and got the front breaks replaced for less than the original quote.

Green Ford has an awful reputation in town, and this experience is just another example of the way that you prey on this community.

Professional staff and work. Very clean dealership inside and out.

Purchased a 2014 Kia Soul at Green Ford through Steven Holly. I love my new car!!! The process went smooth and fast! I'm super excited!! Thanks Steven and Green Ford!

bought my first car and absolutely love it! price was great and my service was excellent! I don't think I would go anywhere else! I recommend Brandon and Graham!

We were searching for a specific F350 & finally found it located in Peoria Illinois, but we lived I Kentucky. So the long distance questions & answers went on for at least 2 wks. We needed help financing because of our unique situation ( selling our house, buying a truck & moving to South Dakota). Daniel was immensely helpful with suggestions, advice on financing & coordinating the purchase. Great customer service & extremely helpful in making our plan happen.
We would definitely recommend their dealership, they went above & beyond to help us find our perfect truck.

Too bad there isn't a score LESS THAN ONE STAR!!! Literally 5 minutes before we finalized the deal, these scum bags jacked the price $10,000. Of course I bailed and the loser sales manager blamed it on "a human error." What a slimy car dealer and BILL PEARSON (owner) should be absolutely ashamed of the losers he employs. I already told 125 of my friends in an e-mail and vow to telle everyone else I meet. THEY ARE THE EPITOME OF WHAT THE CAR BUSINESS SHOULD NOT BE.

Sales manager Aaron argue with me because I decided I didn't want the car any longer and whated my money back they told me I had to get check in mail I kept car till I got my money back so they gave it to me next day.

It has been 2 years since you bought this car back due to the MANY issues it had. When you called last year to ask how the car was treating me I told you then that you (the dealership) bought it back and not to contact me again as I have no intention of ever doing business with you in the future. Now AGAIN my husband received a call asking how the car was and if we are satisfied with it. He is much nicer than I am and informed you of not having the car. Now since I'm not as nice, STOP CALLING!!! LOSE OUR PHONE NUMBERS! IF YOU CALL AGAIN I WILL BE TELLING YOU WHERE TO GO AND HOW TO GET THERE!!!!

Just got done purchasing a super cute little Saturn Ion from Steven Holly at Green Ford and OMG the hardest part was trying to keep the kids entertained lol They made it so easy and smooth and I can't wait to come back again when I'm in the market!! Oh and December will be great when I get to watch Steve hand wash my "new" car ;-)

**EDIT**
The salesman gave me use of his computer to write a review before I ever left the lot after purchasing this vehicle. Now less than 3 weeks after having bought the car I have contacted the salesman and the sales manager in regards to empty promises of paperwork and a car that is not running the way a 1 owner, low miles, no accident, "clean retail" used car should run. After having called 3 times and being PROMISED the paperwork from the very start PRIOR TO PURCHASE I have still yet to receive it! I called and spoke to a manager last week who again PROMISED to have the papers on his desk when I arrived and again no papers and the run around of what has happened and it's always somebody elses fault! On top of which I was promised $200 off of the purchase of an extended warranty which I did purchase yet there is no $200 off mentioned in anything, yet another way I was screwed! Oh and can't forget how the salesman promised certain perks which were changed last minute AFTER the papers had been signed because he failed to get manager approval! Now they are getting their ONE chance to diagnose why this car has issues with the stuttering and sputtering. While I do not trust what they are going to tell me I trust MY mechanic so they better say the same thing as him!! I will update after I find the time to let them do their diagnoses.

**EDIT**

After having continued issues and multiple repairs the dealership recognized that this vehicle was just not a quality car and bought it back. Their choice to offer to buy it back came as a bit of a surprise but EXACTLY what I was hoping for! They apologized for it and in my opinion they did they the right thing! Thank you Ashley Bradshaw for your assistance and willingness to satisfy a customer and to make things right!!

I drive an hour to come to this dealership for an oil change. Very nice people with a big open waiting room

I was looking for a new car back at the beginning of August, wasn't sure at the time what I was looking for until Caleb, helped me find a beautiful Ford Fusion. They also have amazing staff and make you feel apart of the family.

I prefer Uftring.. Green dupped me a few times but they did end up correcting the problem after i challenged them..

Think again before you take your car here for service. I had multiple terrible experiences but kept giving them the benefit of the doubt. Finally broke up with them when I got my car serviced and they didn t pull my car around during the winter while pregnant. They gave me my keys and had me go to the poorly lit back lot with my toddler while icy.

Its been a pleasure since we blew in from Madison, WI. After emailing Sean about the 2011 Fiesta, its been a very positive and upbeat process from start to finish. Everyone in the dealership has been courteous to us while we waited for our financing to go through. They even gave me a great price to trade in my old 2001 Chevy Malibu. I would recommend them to anyone who wants to buy a car without getting hounded or harassed. Sean and Alex were excellent. We hope to be back soon to trade out my husbands car. Many thanks!!

Our experience at green ford was very pleasant. We have been searching for a f-150 for quite some time. Arthur Pannell was very respectful during our transaction and has a passion for what he does. Green ford s power train warranty is a bonus and would recommend stopping by green ford for excellent service and quality.

I was impressed by the whole appearance of the service department! It was clean and organized! The Servicemen smiled! It made me feel comfortable as a woman entrusting my vehicle with Ford! I might be biased as I am a long time customer.....there are no other vehicles I would rather drive ! I was treated with respect and even after I was told they were shorthand and I called for status 3 hrs later, Rob was still very pleasant when he explained my vehicle hadn t been started. I appreciated that, but I knew my vehicle was in great hands. Oh I forgot to mention the waiting area was excellent! Loved the little chest for the coffe condiments! As an accountant, I like the details! Keep up the great customer service!

Went to Green Chevy and was referred to Graham Archer by a friend. Girlfriend wanted to look elsewhere first but we got treated horrible so called Graham and set up apt to drive trailblazer. He was fantastic!!! Very knowledgeable and friendly. Will definetley return for next purchase!!!

Thank you so much for getting my part in so fast preciate it you have great service team there my nephew's one of them

I had a great experience at Green ford. DeAndre was very polite and helpful. I would recommend them to my family.

Went in looking for 2 cars (replacing a totalled car and a car too old to repair) and walked away with a Ford Fiesta and a Toyota Corolla. Great cars. Willing to negotiate for a good deal.

Great experience... Nick was very efficient and friendly. In and out, couldn't expect anything more!

I was looking to buy a new car and Kyle was very helpful and willing to work within my needs. I ended up with an amazing car and it was a great experience overall. I will definitely recommend Finish Line Ford to anyone I know because of Kyle's hard work.

Awesome buying experience with Sean Watkins! Look forward to enjoying our new explorer.

Worked with the flashiest guy at Finish Line Ford today, Graham Archer! We were very impressed by his business and what he had to show us. We were able to get a great deal and loved his service. We will always be a customer of his.

Take my car there, great place. Decent prices on repairs.

Today was the best experience I ever had. Arthur was wonderful. It took little to no time to get me approved and in a vehicle that was suitable for me.

Fred Baker is a great sales associate. Great experience. Highly recommended.

I had a great experience at Finish line. Jason was very helpful and communicated well with me, I would recommend him to anyone! Wonderful personality! Quickly got all my paper work done too!

Great experience Todd did a great job of getting me just what I wanted. Very courteous young man, Thank you Todd.

Awesome service from Aaron Pain. Purchased two vehicles from Finishline Ford!

Daniel Huddleston - Daniel did a great job of helping me find the used truck that fit my needs. Great service!

Great Buying experience. Ivan was very professional and very helpful throughout the negotiation and purchase. Very Satisfied.

If you're thinking about taking your car to Green for service, I would suggest trying a different dealership. We recently brought a car here to have some recall work done. While the car was in the shop, another component in the vehicle stopped working. We brought the issue to the service managers attention and returned the car to the dealership. After the service department evaluated the failure, they indicated it was just coincidence that the part failed while it was in the shop and wanted to charge me $500 for the part. The car was fully functional when entering the shop and not working when leaving the shop. The service manager Mark was rather rude and even indicated I may be lying about the component working when it entered the shop. I did contact Ford corporate to open a case regarding the issue with this shop. To date, I have not been contacted by Ford or the dealership to remedy the issue. I bought the part used for $65 and will be replacing it myself. My only recourse at this point is to stop using this dealership for service or purchases, and will likely not purchase any additional vehicles from this manufacturer due to what I consider poor customer service. Please consider this review when evaluating your service options.

Arthur did a wonderful job helping us pick out our Ford Edge...would recommend for anyone to stop by and see him..he will totally take care of you...

My auto consultant Arthur P really took care of me. He was knowledgeable in every part of the sale. He worked with my budget and gave me a great deal. Free car wash and lifetime warranty who does that! Thank you

My car had a coolant leak, they fixed it the second time. Good job! Would have given 4 stars if they had gotten it right the first time

I bought a 2012 explorer from this dealership back 2013, the 2nd worst experience to date at a dealer. I haggled for almost 7hrs catching little changes they made to the deal as was in the finance managers office. Those people were gypsies. More

My experience was great my sales man Steve Holly work very hard to get me in the car I wanted I was very please cuz they continue to work for me after I got the car... to a better payent thank u guys at Green Ford Peoria. ..

I just bought my first Ford vehicle and I really enjoyed the whole experience! My sales consultant Jeff Jackson was amazing! He was very polite as well as professional and found me exactly what I was looking for in a vehicle. I recommend him to anyone looking for a new vehicle! He took the time to listen to what I wanted and made sure I was informed of what features each vehicle had and any other important information. He seemed very knowledgeable of the vehicles at the dealership and made me feel comfortable with this new experience! I will be back to Green's Finish Line Ford and I would highly recommend him to anyone! I'm very pleased and satisfied doing business with him!