I was impressed by the whole appearance of the ser...

I was impressed by the whole appearance of the service department! It was clean and organized! The Servicemen smiled! It made me feel comfortable as a woman entrusting my vehicle with Ford! I might be biased as I am a long time customer.....there are no other vehicles I would rather drive ! I was treated with respect and even after I was told they were shorthand and I called for status 3 hrs later, Rob was still very pleasant when he explained my vehicle hadn t been started. I appreciated that, but I knew my vehicle was in great hands. Oh I forgot to mention the waiting area was excellent! Loved the little chest for the coffe condiments! As an accountant, I like the details! Keep up the great customer service!