Don Valley North Hyundai Reviews

Spencer at Donvalley hyndaie is very knowledgable and provide you very good info that fits your needs.

Sometimes it can get appointments mixed up but they would ensure that the customers get the service they need. Free valet and car washing services are excellent

I own a 2017 Elantra, have been visiting this place for maintainence since it's close to home. Though it's a small place, I find the service excellent. The service manager Sean has helped me a few times above and beyond my expectations. He went extra mile to help me and gave me piece of mind. I would say he is the best for service advise for my over 25 years as a car owner.
Also, the drivers for courtesy rides are excellent. They are very polite, friendly and professional. I will go back again and again.

Thanks to Cato for the super fast turnaround at the service dept. today.
Jim C.

On November 2017, I visited the Don Valley North Hyundai dealership, and was assisted by Lillian Chen. She was not only friendly, but caring and kind. There was no hint of rush or impatience the entire time she helped me she took plenty of quality time to explain and make suggestions. That's why I bought my first SUV (Santa Fe Sport) within half an hour. She always keeps in touch with me by phone and wechat, asks how is going of my SUV and my driving feeling. Whenever I ask some question about my car, she always answer patiently and detailed. So I recommend Lillian Chen here!

I have just bought my fifth car from Don Valley North Hyundai. Thanks to Spencer, we have always been treated with professionalism, personal service and as always, excellent advice. I would suggest you consider any and all of the Hyundai vehicles, wonderful cars, and make sure you visit Don Valley North Hyundai when you begin your search for a new or used car.

I bought a Sonata today. Harold Jung helped me a lot. I think he is the best Sales man between Hyundai Dealers.If I get a chance I would like to buy a car at DVN hyundai. Thank you. Harold

Very poor customer service. I have been calling them for a service for last 5 days. And Every time I ended up waiting for 10 mins on hold .After leaving voicemail they said they will call back by the end of the day , still no reply .

Very poor customer service.

First time doing business with your dealership I was really impressed with your personnel and service.

Vary pleasant experience of buying a new car.
Eric was helpful, knowledgeable and nice person to deal with.

Vlad

Poor Quality and Poor Service
Disclaimer, this is not my 1st Hyundai purchase, however this was my 1st experience with Don Valley North Hyundai.
I bought a used 2016 Elantra from this dealership in March of 2016, to which I soon found and was sold a lemon. After a couple of weeks of driving, the tire pressure was low, the heat shield vibrated loudly, and worst of all -> the breaks felt very soft (sponge-like) weak.
I took the car into the dealership, and found that they didn t believe me. They said they looked of the car before the sale, and again when I took it in to be looked at. They said everything was ok. After insisting that they look at the car again, they took it for a test drive and confirmed my fears. The brakes were shot, the heat shield vibrated a lot, and the tires were indeed low. Geez, you would think they would have checked all of this before selling me a car. To which I was told during the bill of sale period, that the car was solid, with new brakes. Straight Lie.
I again had an issue with the trunk releasing by itself. I didn t know what was going on. I took it and found out that they didn t believe me - again. They said there was no issue and sent me packing.
I took the car to another dealership and they found the issue with the trunk release and they corrected the problem. Guess what, no more issues with the trunk releasing itself! You can imagine how scary this is, whether it be on the road, or in my driveway.
Today - it is currently the middle of winter, and on a cold start I hear a vibration coming from the location of where the heat shield is located. I said not again, so I called the service department and took it in. (I also had an issue with the tire pressure, and asked if they could take a look at that too while I was there.) After 90 mins of my pre-booked appointment, they told me there was nothing wrong with the heat shield, and they noticed a minor issue with the tire pressure and was about to send me packing again. I said no, and looked at my tire and it looked like they didn t do anything with the tire itself. I said look again, and the service rep realized I had caught him in an obvious lie.
Still waiting on my call, however I ll tell you this now. I will never use their service department again, nor buy a car from this dealership again.

Masamune

Purchased a 2020 g70 prestige. Trisha was the sales rep who did an outstanding job, very professional and easy going. Went above and beyond her duty to ensure i was satisfied with the vehicle. Would highly recommend visiting her if you're in the market for a luxury sport vehicle.

We have been really satisfied with our service at Hyundai Vally North. Fayaz has been a really professional, understood our needs very quickly, and help us to make the right choice for us. This was our first time buying a car and we were a bit anxious to get played, but at the end of the day we got a car that we really like for a very competitive price. What else can you asked for?

Cameto check out a preowned car here and they already were asking a great price for it! Garene explained everything to me about the car during the test drive and overall was a pleasant experience without any pushy sales tactic. Would def come back for my next vehicle!

Fast forward to 2021 during the pandemic.

I started bringing my mom grocery shopping a lot and realized I needed more passenger and trunk space. The 2021 Sante Fe caught my eye. The front is similar to the KONA which I love so much. It looks like a big brother version of the car. I have a Husky so I was definitely looking at the mid trim with leather seat option from the get go.

I wasn t sure what shopping for a car would look like during the pandemic or if the dealership was even open so I shot Spencer an email to check in and let him know what I was looking at and the price point I could work with. As I mentioned in my previous review - I really hate nonsensical drawn out bargaining - so I m always happy that I can be honest with my needs and what I have to work with prior to stepping foot into the dealership. I ve spoken to other dealers before as we often get promotions in the mail, but they always try to get me into the dealership before speaking to me. This is quite narrow minded especially when there are COVID 19 restrictions in place.

We set an appointment and I provided all the info needed and when I arrived Spencer had the two proposals I required ready - and of course a test drive. The dealership was clean and I could visibly see social distancing requirements and mask orders in place. It s a comfort that they take the situation seriously. A short and sweet experience.

For financing I worked with Steven Shin and Lillian. Maybe I m lucky, but I find myself always having great conversations with the reps as they have very positive and welcoming attitudes. The paperwork was very straight forward once I decided on add ons. Follow up questions via email are answered promptly.

I m so glad that the dealer doesn t just drop off the face of the earth after a sale is made. Continuous service makes all the world of difference and that s why I ve always gone back to DVN :) They don t push unnecessary packages onto you for the sake of their bottom line. They care - and to me that s what matters. I should also probably mention that the trade in pricing is fair. You wouldn t need to worry about being ripped off in the process of upgrading your car. Take it from the person who loves shiny new toys and has gone through four cars in the last decade!

Got a new 2018 KONA!!!

Spencer Luk and Steven Shin worked with me on this deal.

When I arrived at the dealer Spencer quickly whisked me away on a test drive and we worked with me to price the vehicle at a payment that met my needs. There were no frills to the discussion and there was no excessive bargaining required. Everything was agreed upon within the hour. A very quick and easy experience.

Steven worked with me on the financing details. He is very friendly and was very attentive to my needs including what day I wanted to have my payments deducted.

I would highly recommend DVN Hyundai for their professional and knowledgeable staff.

I was at Don Valley North Hyundai. The sales Consultant person Sinthujan Selliah was very helpfull and knowledge person to deal with. We are very happyservicservice.providseranservice.prprov

This review is directed at the sales team. I bought a used 2014 hyundai elantra from them. There were a few miscommunications around insurance which had me waiting there for a few hours to get my insurance confirmation, which is understandable. When I went to drive away in the car it would not start. The sales team gave me a boost and told me to keep the car running for a few minutes and it shouls be fine. The next day when I went to go to work the car still would not start. I had to call CAA and waited over an hour which made me late to work. Carson and the service team were awesome and got this fixed but that doesn't change the fact that the sales team didn't do their job to ensure the car was working properly to begin with. No compensation whatsoever for my wasted time. I'd think twice before purchasing a vehicle here.

This place is amazingggg, can t thank them enough for helping me make a great decision and got a car within days

BAD DEALERSHIP!

I purchased a 2012 Sonata ltd with 22,000km on her back in March 2014 from Don Valley North Hyundai.

My wife drove this vehicle for the past 2 years. I took over in Dec, 2015.

This past Thursday my car died in the middle of the 401 express lane near Pickering with 75,000km.

It gave me NO warning and the dash lights came on and the car just shut down. I had no gas and could barely get out of the way of traffic. I was lucky enough to get over to the shoulder before narrowly being missed by a tractor trailer and almost losing my life.

I emailed Don Valley North, talked to the person on their chat and called them and have had ZERO reply back from anyone there. These people have ZERO accountability.

After getting this to another Hyundai dealership closer to me on Friday it turns out my engine seized due to a recall issue. The most ironic part is that I received the recall notice for machined pieces of metal getting stuck in the engine just this past Monday. 4 days after the engine seized on the Highway.

There are massive recalls in the USA plus lawsuits going on against Hyundai for the same 2011-12 and even up to 2015 models for the engine just dying on people.

Don't let this happen to you or your family.
They want to replace the short block and give this car back to me howeverI narrowly escaped death in this vehicle and am scared to ever drive it again and on top of it all the people at Don Valley North Hyundai haven't even called to offer an apology, replacement or anything.

Stay away from these people and maybe even Hyundai all together.

Hyundai in the USA issued recalls on nearly 500,000 Sonata's in my model and earlier this past September, 2015 for the exact same engine issues.

Hyundai in Canada has only begun to issue these notices as of a few days ago.

Are the laws in Canada different? Are Canadian drivers lives less valuable then other places? Why wasn't my car recalled sooner to avoid this happening in the middle of the 401 express?

By the way finally after places this google review about the dealership they called me. Their reply on here is nothing short of terrible.

As of right now I am in contact with my lawyer in regards to this entire issue.

Just recently exchanged my old Tuscon for the new one. Exceptional services from Spencer Luk, my sales representative. He explained in detail all the features of the vehicle and helped me choose the one that was suitable for my family.
I've purchased a few cars in the past from him and he's services is just the best. He was previously at the dealership in Agincourt. Even though that dealership is a lot closer and more convenient for me, he's services was just too good that I switched dealerships.
I would recommend anyone who's looking for a car to find Spencer as he does not discriminate he's customers no matter what budget they have.

I purchased a vehicle there and had a memorable experience with the staff. I was impressed with the atmosphere and professionalism. I wanted to support locally with my purchase too and I'm glad they also have that mentality.

Hi everyone
I went to don valley north Hyundai to buy a car. This nice sales consultant
Samira Motaghed gave me a good explanation about the car and financial explanations. It helped me a lot to make a decision to buy the car that I need. If you want to buy a Hyundai car in the future go see Samira Motaghed.

Ashutosh has done a magnificent job assisting me buying this new vehicle. I highly recommend you deal with him on your next purchase

These people helped me out in an emergency situation - a flat tire in a blizzard, when everyone was getting the changeover to winter tires. Thanks! You really made my day! I have never done business with you before as I happen to be driving by when I got the flat tire, but you've earned my business! I'll be back!

It was my first purchase in Canada and it was great experience at this location with Harold. He helped me a lot and I was finally able to get the new car that I m super satisfied.

I had a great experience at this dealership. Eric Chu was extremely helpful and informative!

Great experience , thanks to Trisha! She was extremely kind and helpful and allowed us to secure a great deal on our new Hyundai. I would most definitely recommend Trisha if you are in the market for Hyundai or Genesis. Thanks again for our positive experience Trisha.

They had a vehicle for sale online..i called and a customer service rep called me back to ask me for my offer and ensured someone would call me back by the end of the day. I waited 5 days and no one called so i called and spoke to a rep. He said he'd speak to his sales manager and call me within an hour..fast forward a week and a half later..still no call...you guys expect to make sure when your customer service SUCKS?? Take care of your customers. I took my business elsewhere.

Just got Elantra 2020. Really happy with their service. It was the first time to get leased, but Harold Jung helped me a lot to find a better option for me. The whole process was professional and quick, I really appreciate his help. It was an great experience to get a Hyundai car from this place. Highly recommend this place if you are interested in Hyundai cars.

They offer shuttles and have pretty good technical service but their shuttle service and parts ordering is inconsistent in quality/timeliness and poorly managed.

Hey, I just purchased my second car from Hyundai and I must say a big thank you to a special staff by name "Run" who has always been there to guide and advice me on the best options to take in selecting the best car with affordable payment plans. He is awesome and that is why I keep coming for more, now I just got 2021 Hyundai Tucson Ultimate.

Customer service is spectacular through and through. Spent a day...a busy day walking around between sales (New and used) and the Parts/Service dept. I wasn't hassled, but also was not left alone. Someone reached out to me frequent enough that I asked questions on hand, but didn't make me uncomfortable so as to leave. I ended up buying a new 2020 Hyundai! No regrets. Go...go there now...

timely and quick service, walked in saturday and got the car tuesday, spencer was great!

Zaven and Lillian made sure to be very thorough and attentive to my requests and needs towards purchasing my very fist car! They made it worth the trip there!

I have consistently been provided amazing customer service. From my initial car purchase to subsequent service appointments, I have always had a great experience. My Service Advisor Gary Lee has ensured that I've always been taken care of and all work done on my car is done to the best quality. I would highly recommend this dealership and the service department.

A big thank you to Eric Chu, Tigo Avagyn and Nash Brijmongal. They were very easy to work with and helped making my car purchase a stress free experience.

Spencer was super helpful and very thorough. Not pushy at all and did everything to help my parents who are seniors through purchase if their new car. He did what he said and walked his talk.

Purchase my first car in my life there Great experience.

I bought my SUVs from Spencer Luk who is a good sales rep knowing the products and services well. Once you drive a Hyundai, it will be hard to go back to Japanese or European cars....

Bought the Elantra here in 2015, it is my first car. The car is good, doesn't have any problems.

But recently got a call about they have some customers want to buy pre-owned cars like my model, asking me if I am OK to walk out of the lease early.

Sure, why not. But when I got there and talk them. They said they do not want the car if I am not buying/leasing a new one. This is just a waste of my time, which they could have ask me on the phone earlier. What about the customers who want to buy pre-owned cars like my model? The sales explained the math of buying/selling is not working which they should have calculated before calling me.

I mean, I think Don Valley North Hyundai is just trying to sell some new cars to their existing customer (Maybe making a little money from the pre-owned meanwhile), but with no proper explanation and misleading their existing customer.

Well, by doing that, you lose a customer and everyone he could have talk about cars, forever.

I purchased my Kona in this dealership around a month ago. Everything was fast and smooth, thanks to Daniel. Overall, I am very satisfied with the process, as he explained everything thoroughly and joined the test driving. Financial Manager, Kunal, was also very friendly. Highly recommended!

One of the best car dealership experiences I've had! Ash, Kunal, Deborah and the team were so professional, patient and really seemed to have my best interest in mind. They were thorough and made sure to explain everything properly and get me something that worked with my lifestyle and budget. Their help and service was was more than what I expected, and I can truly say that I had a wonderful and positive experience with them.

Thank you Ash and the team for an amazing experience. I am so happy with my purchase and the smooth and painless process at the dealership.

Today I went in to look at a vehicle, and walked out with a signed paper, all due to an outstanding service provided by Harold Jung at Don Valley North Hyundai. He took care of everything from giving me the detailed information to ensuring that I was happy with the vehicle and the negotiation process. I strongly recommend Harold Jung at Don Valley North Hyundai - you will not regret it, at all, when getting YOUR signed paper and vehicle. Thank you, Harold Jung for this great experience. Double thumbs up!

We had a experience dealing with Garene Asmarian at the Don Valley North Hyundai. Everything went so smoothly. Garene was super helpful and honest with his advice and we are very happy with the car we bought here. Will definitely go back here for our second car too!!!

Spencer was very good and helped make me feel comfortable during the difficult task of purchasing a vehicle. I previously owned a Hyundai for 10 years so I knew the company from which I was purchasing. Again Thank You Spencer.

Had a warranty issue with starter. Part had to be ordered from Korea. They wanted me to cross my fingers and hope that my car starts in the dead of winter with minus 20 temps. Poor service and poor resolution. Crazy that my car has been there since the 6th of April and it is now May 12th and I still have a loaner vehicle.

Service used to be better years ago but nowadays location has got quite busy and follow ups, shuttle service and so on are not as good as before.

Just bought a car from here, and our salesperson was Harold Jung. He was very nice, explained things well, and was very transparent. I definitely recommend Harold and this car dealershop to everyone! Thank you Harold!

4.5 Stars, Awesome experience from the gang@DVN Hyundai, special call-out to Lillian for her professional and friendly service! Gr8 job!

Wonderful service, Sam did a great job helping me find a certified pre-owned vehicle that would fit great within my budget. Great place to buy my first car, would recommend going here!

Was referred by my cousin come to Don Valley North Hyundai to buy the new Tuscon from Spencer Luk
great experience and i will refer Spencer Luk to my family and freind if they want to buy Hyundai

Our family recently purchased a Kona at Don Valley North and had a more than positive experience from start to finish. We are grateful for the kindness, helpfulness and professionalism from our sales consultant Daniel Shin during this process and recommend him and the site highly. Thanks very much to you both!

We have been getting cars from Spencer for about 10 years now and he has always treated us well. The staff at the dealership are all pleasant and helpful.

I have been servicing my car here, where I bought, since 2009 for 7 years. I was sad some good service advisors left. But Cato, the service manager, is willing to work with me. I am ignorant because I do not know about car and I have been burnt before by unethical professional. I need someone that I can trust 100% because I do exactly what they say. A lot of time and patience need to be invested to train good people. Hopefully, Cato finds good advisors share his workload. Cato respects seniors, I called him 5 times to ask the same question but he did not get mad. He knows I am getting old and slow; he'd just be patience with me.

Thank you
I want to personally thank David Tran for his outstanding service throughout the selection and buying process. This was by far the most pleasant, stress free and amazing car buying experience for me. David was very patient with me not to mention polite and extremely respectful. I highly recommend David for a leadership role down the road within your organization as he displayed all the qualities and skillsets required in a exemplary employee.

Thank you David.

Best,

Abhi

We bought a Hyundai Tuscan yesterday and cant rave enough about what a terrific experience it was. Me and my wife just had a child a few days ago and were in a bit of a rush to get a new larger vehicle and the staff understood our needs and were extremely friendly and accommodating. We dealt specifically with Eric and Douglas and managed to work out a deal and we couldn't be any happier. We will definitely be referring this dealership to family and friends.

He is very kind and knowledgeable about cars, so I will visit " Harold Jung "again.

Oct 2019 rear ended on my Lexus ES 350 UL.
Ms Victoria handled my job.
Everyone in my family could not tell that the rear bumper was replaced.
Excellent Lexus quality.
Victoria and her staff took total ownership of my problems and provided outstanding service as in par with my Lexus dealership.
Truly high quality work and at pick up my car was hand washed and the interior cleaned.
DVN Collision Woodbine location I truly thank you.
Terry

As a first time car buyer I was very satisfied with the service here! Eric was very patient and professional. He explained everything thoroughly and clearly to ensure my understanding. Awesome!

We were looking to trade in our 10-yr old Hyundai Santa Fe for a bigger, more updated vehicle for our family of 4. We are now the proud owners of a Hyundai Palisade. The whole team there was super helpful and gave us a great deal on our trade-in. They walked us through the car and all its functions and helped set up the BlueLink on site to make sure everything was set up smoothly. Lillian, Zaven, Natalie and Tigran were all a pleasure to work with. Thanks!

I am very satisfied with my purchase made at this location. Harold Jung was very helpful and professional.

I recently purchased a Hyundai Santa Fe sport from Don Valley North Hyundai. It was a great experience from the moment I walked in. I was greeted by a friendly receptionist who introduced us to Eric, our sales rep. I had my 4 year old son with me, car seat and and all. Eric was incredibly accommodating and friendly. He was very knowledgeable and provided a lot of information. He was helpful and answered my questions without making me feel pressured. Don Valley North added personal touches that made this a wonderful experience. I would highly recommend this dealership!

I just purchased my Santa Fe from Don Valley North Hyundai. I'm very happy from my purchase. Eric Chu, our sales consultant was great. He was very knowledgeable, professional and patient. He provided all the information we needed and beyond. The car was delivered on time and the whole process was smooth. Thanks Eric for making this a great experience!!

I had an incredible experience purchasing a new car with David Tran at DVN Hyundai. He was extremely knowledgeable, responsive and diligent throughout the process. I am extremely satisfied with my new car and feel I can reach out at any point if I need further assistance or information.

I got my 2021 Palisade recently from here. It s been a nice experience doing business with Rick Zhao and Douglas. I really appreciate your help and service and look forward to our future opportunities.

My experience here so far has been great! Eric was great in helping us to get the job done (the deal that richmond hill hyundai said was impossible)

I would give more than 5 stars if I could. The service department has always gone above and beyond when servicing our vehicle. Manager, Kevin Maguire, is hands on with all the vehicles to make sure that everyone receives the treatment they deserve. I would not take my vehicle anywhere else.

Had a wonderful experience with the purchase of my new Genesis G70. I started considering the G70 because of all the positive feedback and reviews. When I signed up for a test drive, I was contacted by Trisha Lee. From the test drive to the final delivery, she was amazing to deal with. She answered all my questions about the vehicle and buying process, always kept me updated and never pressured me into getting anything I didn't want. After several weeks, I'm glad I went with the G70 and feel lucky to have dealt with Trisha and the Genesis team.

Ashkan Mavandadi, and Moses were great in helping me buy my new Hyundai!

Great service and care from the team at DVN Hyundai, especially Steven, Daniel and Susan who went out of their way to help me get into a new vehicle in a timely manner and accommodated to my hectic schedule. I would highly recommended purchasing a Hyundai and working with this group!

I went to Don Valley North Hyundai, on Tue Oct 30, 2018 to put on winter tires and was very impressed by the service. It being my first time there and being someone who works in a customer service environment, it was the best service I have seen and received. What struck me was all the staff that I observed while waiting in the lounge were friendly, polite, corteuos and seemed to like what they do. They talked nicely to all customers even when I noticed one lady who was upset about something. The guys at the information area were calm and talked to her nicely. By the time she left, she was smiling. I must say this was one dealership I'm certain to work with going forward. My day was made and have already started sharing my experience with friends and family. Elaine at reception was also great with her welcoming and friendly personality. Way to go Don Valley North Hyundai,

People, I am taking a moment to appreciate and thank David Tran and Stephen for their excellent service!
They were non pushy and reasonable during the negotiations and the sale. If you're are planning to go for a Hyundai, I'd highly recommend these guys!
Jiss

Dont buy Hyundai. You will regret every single day. Trust me. It has so many issues. As owner of Sonata, its my biggest mistake of my life.

Came in to do an outright cash purchase on a 2018 Tucson on condition that I get 3500 trade in for my 2008 Tucson. Brand loyalty and a "blue sale" is what brought me in. They agreed to the offer.

I made the mistake of believing they would charge the price that is specified online with the accessories I choose less my trade in. I signed and am now waiting on my car which is taking 6 days for delivery despite being told it was in their other lot nearby.

I did the simple math, turns out they actually charged me a little over $500 than what the online price is less the $3500 trade in.

I emailed the sales person and was told that the $500+ is a "dealer prep fee" to clean and detail the car and is charged to all customers. A Google search will show multiple hits stating that this is a well known scam and should be avoided.

I feel ripped off. I don't like my experience and regret going to this dealership all the while I have yet to even get my car. I'm sure the car will be fine once I get it with years of reliable use but I lack confidence or trust in this place and find no joy in picking up a new car from this place and once again to pick up/install the back ordered rims/tires that I also purchased.

If I can give no star I would have. Scheduled to go in for oil change, swap winter tires at 11:30am. We were told the service should be done around 1ish. At 2:45pm we called to find out but no one picks up either the advisor Martin or receptionist at service department. I tried live chat and the agent said someone will be in touch shortly. We called again at 3:38pm, 4:15pm, 4:30pm. Someone or the advisor will give you a call shortly and that s all we got. It might be busy but the customer deserves at least an update. At 5pm we got a call finally saying that the car was ready at 2:45pm, and the advisor said he called. No missed call no voicemail. If he tried to call or someone from the department tried to contact us during the day, we wouldn t be stuck in traffic after 5pm trying to pick up the car. When we arrived, the advisor was with another unhappy customer and so someone else was helping us to check out. Great! Martin is a nice guy but this is not customer service.

Excellent service from Harold in Sales and Lillian in Finance. They helped us through the process and we are very happy with the purchase and their service. Maybe we'll visit again in a few years to upgrade to an EV.

Just want to say Thank you for manager at service centre. He's so accommodating....

I purchased a G70 with the dealer working with Trisha. She was very helpful and patient with my decision making. It was a very enjoyable experience and the entire Genesis experience is a lot smoother than I thought since there is no need for haggling for price between offers as it was a fixed price purchase. Overall, I would recommend anyone looking for a Hyundai/Genesis to visit the dealer.

Great customer care and auto sales service by Fayaz!!! He was efficient and very helpful. I will definitely be back because of him

Really great experience buying a first car here. Ash was really helpful in explaining the important features of the car and comparing different models with our needs. I didn t feel any pressure to buy right away. The staff were also constantly sanitizing and minimizing contact which I appreciate during this pandemic. Would definitely return again!

I purchased my vehicle here at Don Valley North Hyundai and i couldnt be any happier! I had the pleasure of working with the sales rep by the name of Spencer Luk. He helped me and my family during the whole process. He is kind, knowledgable, and easy going. We did not feel pressure at the time of purchase and i feel that is most important when purchasing a vehicle. He answered all of our questions and reassured us through every concern we had. I am so happy. Thank you again Spencer Luk!!! Youre so awesome, and i look forward to seeing you in the nearby future!!!

I am very thankful to Sam who helped me all the way.Very nice patient guy.Keep it up!

This is my second purchase with Don Vally North Hyundai and I m so glad with my purchase. Harish was so great and helpful! Keep up the good work!

Firstly thank you to everyone at this location!
Tigran and Ashkan did everything they could to work with me on the sale of my car. They were very understanding and considerate. They made me feel welcomed, and it didn't just feel like a purchase, it felt like the start of a long friendship. I appreciate all your hard work and knowledge.
Thank you also to Tina, who was very thorough when it came to the financing and made sure I was aware of all my options. She too made me feel comfortable. Overall my experience was one I hope to have again!
I have purchased 2 cars previously, and this purchase outweighed them both.
thank you again! :) Truly happy I bought the car!

very pleasant and easy to deal with (Eric Chu my sales person and Nash the Used car manager) went the extra mile to get financing for me. i will definitely return again for my next car.

I would say that I didn t expect too much going here since the service department didn t left me too much to come back for a couple of years back, but the sales team. Specially Eric was patient and caring and very clear on all the things we were actually getting for our new car. We brought a trade in and came out really happy. Not pushy on getting extra perks that we weren t interested in so that was very nice. Also he went the extra mile and explain every detail on the car itself on the delivery date. Would definitely look for him in the future.

Had a great experience with Victor and his manager Nash who helped me get a good deal on the car I wanted.

They increased the oil change price by 25% without notifying us in writing!

We went to quite a few dealerships and none of the sales people were useful. But Daniel Shin from your dealership was exemplary. If it were not for him, we wouldn't have ended up with a Hyundai.

I was greeted cheerfully by a demure salesperson - Lillian Chen - on Apr 21 when I visited your Dealership the 1st time. Within 10-15 Minutes I realised the she was a Most Competent Staff who knew ALL the Nuances & Technical Benefits of the Vehicle& its Engineering Functions too. In the next 30 Minutes we walked through 6 Cars - she had displayed the Salient Features on Each of these 6 Cars & arrived at the most Suitable Vehicle for me conducive to my Needs.
So within about an hour or slightly more - after Test Drive - I was Sold by the Professionalism of Lillian Chen.
She took a very Mature Stand when Prices were being discussed in the 2nd meeting & the Intensity of the Negotiations could have made it a Deal Breaker. Instead Lillian Chen rose to the occasion expected of her - clinced the Deal making her a DEAL Maker.
Even during the handing over of Vehicle - Lillian conformed to all of her Commitments & delivered a Fully Saticfactory Product Vehicle to me.
Don Valley North Hyundai - has a Large Asset in the Capability of Lillian Chen & should recognize her competence as a Mature Sales Person.

From the time I reached out through online inquiry, Run took good care of me, from start to finish. Toulla and Susan in Finance were great too. The people in charge of delivery were not great, obviously very rushed, left all kinds of plastic and elastics everywhere Run and I had to peel off.. still found more yesterday, front Windshield on the interior not clean(hard for me to reach windshield), Run gave me a cloth to ensure I could clean everything we didn't see upon delivery. Thank you Run & the finance team