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Aundre Blake

3 years ago

This review is directed at the sales team. I bough...

This review is directed at the sales team. I bought a used 2014 hyundai elantra from them. There were a few miscommunications around insurance which had me waiting there for a few hours to get my insurance confirmation, which is understandable. When I went to drive away in the car it would not start. The sales team gave me a boost and told me to keep the car running for a few minutes and it shouls be fine. The next day when I went to go to work the car still would not start. I had to call CAA and waited over an hour which made me late to work. Carson and the service team were awesome and got this fixed but that doesn't change the fact that the sales team didn't do their job to ensure the car was working properly to begin with. No compensation whatsoever for my wasted time. I'd think twice before purchasing a vehicle here.

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