James Lu

Review of Don Valley North Hyundai

Bought the Elantra here in 2015, it is my first ca...

Bought the Elantra here in 2015, it is my first car. The car is good, doesn't have any problems.

But recently got a call about they have some customers want to buy pre-owned cars like my model, asking me if I am OK to walk out of the lease early.

Sure, why not. But when I got there and talk them. They said they do not want the car if I am not buying/leasing a new one. This is just a waste of my time, which they could have ask me on the phone earlier. What about the customers who want to buy pre-owned cars like my model? The sales explained the math of buying/selling is not working which they should have calculated before calling me.

I mean, I think Don Valley North Hyundai is just trying to sell some new cars to their existing customer (Maybe making a little money from the pre-owned meanwhile), but with no proper explanation and misleading their existing customer.

Well, by doing that, you lose a customer and everyone he could have talk about cars, forever.