DCH Academy Honda Reviews

Best car dealer in town reasonable prices great service. Ask for Augustine best sales man

Ryan Hoey is the best salesperson at DCH. He makes the process of buying a car as easy as it can get. I hate going to other places.

Very happy with experience had here and my salesperson Cassandra was great. Went to a few dealer prior to DCH Honda and by far the best customer service. Will be coming back here for next Honda.

Samiyah Winfield is just overall awesome, great service and very professional. 5 stars !

The Best, cleanest most knowledgeable car sales staff in the New York, New Jersey Area!

Very Fair Priced and No Pressure!

On Saturday July 6th I went to DCH Honda because my 2001 Toyota finally quit. I went to DCH because several people I know have used them in the past. My salesperson Sydney was extremely knowledgeable and fit me in the car that best suited my needs (good on Gas, Low monthly payment and most of all a nice looking car)

I never felt pressured or rushed. From the time I walked in, to the time I left the showroom with my new car was a Breeze.

I would definitely recommend DCH Academy Honda to anyone looking for a new or used car.

After shopping 5 dealerships we finally found a dealership with the CRV we wanted and a fantastic salesperson who understood our needs. Thank you Andre Yulfo for making our buying experience easy and clear.

We've recently purchased a Honda Civic from this dealership and our experience was wonderful. It was quick and efficient, and our representative, Edmond Leung, helped us throughout the entire process. He helped us with learning the car, and through the financial process as well. I would recommend people coming to this dealership in the future and would definitely purchase from it again.

I did my homework before I came to the dealership. I was first considering the Toyota RAV because I have had a history with Toyota, "all good". When I compared the specs on both cars, I decided to come in and test drive the Honda. I knew instantly this was the one for me. Bryan went over the specs with me and gave me a tour of the facility. He tried to talk me into leasing, but I told him I was not interested and preferred to own. He than went over what was available and I asked if they had any leftover 2013s. When he told me they sold out last year, I was astonished. I personally have stopped 4 strangers (store parking lots, stores and where I live and asked them how they liked driving the CRV and they all answered me the same way - "they love it"! So I felt real good about my choice. When Akram came over and joined Bryan with negotiations, he was very supportive and understanding of my needs. I then went to meet Tian to handle the final agreements. He put the cherry on top for me by giving me sound advice on warranties that won't hurt my pocket in the end. I had a great team to work with, I am enjoying my new vehicle and crossed over to the HONDA family

Service was great especially from the salesperson that we came back and bought 2 cars from him. Khalil Quraishi made the process nice quick and above all he was honest. Best salesprson I've had the pleasure of working with.

I had a great experience at DCH Academy Honda, Ron Rajnai one of the sales employees that work there helped me a lot and gave me a great deal on my lease. I left there a happy and a satisfied customer.

KATELYN DAVIS IS GREAT , SHE WAS SO HELPFUL, AWESOME SERVICE ADVISER

Veronica Gallucio of DCH Academy Honda in Old Bridge was terrific in helping me find the certified car I was looking for. She kept in touch with me during my decision making process and really helped find the car I was looking for as well as helped me get a good deal. I would definitely recommend this Honda dealership as they are very friendly and I felt that I could trust them. Thank you again!

I am 65 years old and from my first 1960 Buick Electra 225 purchased in 1964 to the Honda Civic I just leased this December 2012, my insurance company has listed the Civic as my 17th vehicle I have leased/purchased in my ownership lifetime. Usually, acquiring a new vehicle is borne out of some necessity of sorts, much like going to the dentist and usually, just as painful and anxiety-filled for the obvious reasons. However, my last 3 vehicles from DCH Honda and the last two with the same salesman, were, in relative terms, a very pleasant buying experience. It was 'hassle-free' and done very quickly. As a buyer, as most buyers probably, the feeling of being 'gouged' is the tantamount turn-off in the purchase of product. I will definitely return to this dealership at the expiration of my Nissan lease.

My car unexpectedly died and I was suddenly forced to buy a new car. Paul Papis was very patient and helpful with the couple of test drives I did in various cars. I ended up choosing the 2014 Accord and Sales Manager Tian Reid was extremely professional and efficient in setting up the right package of products that fit my needs with the car. Especially since I was working through an insurance claim process at the same time as trying to purchase the new car, I was most times unable to make any commitments regarding the car. Which, I can imagine, can be very annoying to salespeople. However, Paul never let anything dampened his good spirits in all the communication with us and did everything he could to work around the restrictions we had. An excellent car buying experience and definitely a dealer that I will recommend to whomever is looking to buy a good car in a pleasant and professional environment.

had an amazing service at Honda; had an amazing adivisor and the cashier Selena was also very helpful and patient with all the questions.

Have my car in for services. they called me to tell me to change rare differential fluid. $149. Wife told me should be much cheaper. Called another dealer in area. They told me only $88
. This is a clear wipe off of this place.

I had been in the market for a new car for a long time and tirelessly did my research before making the plunge to purchase my first new car. We ultimately came to DCH Academy Honda because they offered us the best deal through their internet sales team. Lisa was able to get us to a comfortable price point before we came into make the purchase.

We worked with Ron to make the purchase. I appreciate Ron being straight forward with us during negotiations, staying late so we could complete the purchase that evening, and mailing us our license and registration so we didn't have to drive back to the dealer (we live far).

Overall, it was a good experience and I would recommend friends or family work with Ron.

The only caveat would be that DCH Academy Honda doesn't offer free oil changes, car washes etc. These are nice add ons that a lot of dealers offer now, at no additional cost.

Received a recall notice about the airbag in my car being defective. The notice said it would take approximately 45 minutes, but when I called the dealership they estimated 5 hours. Then I asked for a loaner car, but since I don t have collision and comprehensive on my auto insurance, they said I would have to pay out-of-pocket if I get into an accident with their loaner. I even offered to pay a little extra to upgrade the insurance, but they said that they do not offer this which is completely unreasonable if they are taking a long time to complete the recall work. I left multiple messages with the manager to discuss this and never got a return call.Finally, somebody mentioned that I could use the free shuttle service when I drop off the car and pick up the car. Unfortunately, when I dropped off the car, the shuttle service ended. When I picked up the car, I made sure that the shuttle would be running and then when I called to ask for a pick up, they said it would take 90 minutes because another dealership had the ca finally, somebody mentioned that I could use the free shuttle service when I drop off the car and pick up the car. Unfortunately, when I dropped off the car, the shuttle service ended. When I picked up the car, I made sure that the shuttle would be running and then when I called to ask for a pick up, they said it would take 90 minutes because another dealership had the shuttle. I ended up paying for Uber s back-and-forth to the dealership to deal with this recall. On top of that, when I got to the dealership to drop off my car and wanted to update my address, everybody said that they were too busy to help me. Lastly, when I picked up my car, the key fob was not working. I spoke to the people in the service area about this and the gentleman who I was directed to told me that it was not his fault and that I should go to the parts department and see if I could get a new battery or module. I explained that the key fob was working when I dropped it off, but he said that by the time he got the car the fob was not working. So then I had to pay to have my key fixed. Are use this dealer when I originally bought the car and thought I would give them a try now that I ve moved back to town, but the service has incredibly declined and is very disorganized. The attitude is that they are doing you a favor by fixing your car which I think is completely unreasonable (especially since it was a recall). Recall landed me with a bunch of Uber receipts and a dead key.

Edit: They also left my car unlocked in the parking lot after it was done with the airbag replacement. Other dealerships would lock my car which I liked better so nothing would get stolen since the parking lot is public.

Great Honda dealership very friendly sales managers the employees are okay

We visited various Honda dealers, but found that DCH Honda has the most collection of certified pre owned cars. Ivon Lopez, the sales rep was very helpful and gave the best price on the car. She took care of all the paper work and everything was handled very efficiently. I would like to thank Ivon, and would definitely recommend DCH Honda to others.

Tony Lopez is the ultimate professional in that he is very respectful and he is customer focused. He is very easy to work with and he truly wants to make the customer happy.

In our first conversation he asked me what I was looking for in a car. He showed me two cars that met my specifications EXACTLY. We test drove the cars. I decided on one car.

I felt the negotiation on the price was very fair. I had researched the price of the car online before I went to the dealership. DCH Academy Honda is very competitive.

There were no hidden fees added to the price. There were no fees for detailing and/or etching. The doc fee was $339, which according to Edmunds is the avg doc fee in NJ. Other dealerships were charging double that.

I felt that Tony exceeded my expectations by ensuring all of my requests were met. He replaced the rear view mirror, attempted to remove a scratch and he contacted the previous owner of the car to get the second key.

He was able to convince the owner to find the key and to bring it to the dealership. The key was there within 24 hours. Tony saved me $200 to purchase a new key.

I am extremely grateful for his OUTSTANDING customer service. He was a pleasure to work with.

Also, Paul in Finance and the manager were easy to work with as well.

Thank you, Tony. I really love my new used car!!!!!

So I went there to purchase a vehicle for my daughter. I was there at 850 in the morning before they open. I was asked by a sales man if I needed help. I asked him if I could see the Jeep. He went and asked for the keys. We walked out or the vehicle and i asked if I could drive it. We went for a 5 to.8 minute ride and this jeep was a as is no warranty. The air bag light came on but thats is a as/is so ok I am good with it I have family that are mechanics. I was totally aware of that and as we were in the show room and as he was filling out papers I was about to make an offer when tje sales man said let me go see if i can get the airbag looked at because its a safety issue. He talked to tbe sales manager and came back to me and said the sales manager is not going to sell it to you because it has to many problems and because they are a cooperation they want to fix the Jeep before they sell it. Wait so as/is is as/is. The new owner takes the responsibility. The salesman kept saying its because of the airbag light. The legally can not sell it with the light on. So I joked and said if the key isnt in the ignition then its not on. So the salesman said I will let you know whats going on after they take a look at it. Again he said they will not sell it to you like that. So I got his number and text him and said please let me know whats going on with the Jeep. He responded I will. So I also told him I will stop my search because my daughter wants that one he said no problem. As I was sitting home I was felling lime something was going on so I called there and asked about it and the saleswoman said she was makeing a deal on it as we speak. So i texted the salesman and he said that someone left a deposit on it last week. I responded with then why did you lie to me. And I got the typical responce back NOTHING. So not only did I miss out on that one I misses out on tbe second one my daughter wanted because I took him for his word. I not only was going to buy the Jeep I was going to get my wife a truck also as her lease is up. My other daughter lease is up in March and she wanted to get a civic so not only did they lose a sale on the Jeep by the way which was cash they lost on two other sales. DONT TRUST THEM.

This is the 3rd car i have purchase or leased in the past 4 years from DCH Academy. Peter Modzelewski the sales director is better than advertised. He went above and beyond with no non sense to get me the best possible service and price that fit my needs. There are not many people that can match Peter s skills in the car industry!! After i bought the car i brought my friend right to them to buy another car on the same day. Marcus was my sales guy and he was extremely pleasant and helpful during my process!!! I highly recommend this place!

Adrian is a real Mentch!

Sticky situation caused by the leasing broker, who refused to take care of it and acknowledge the problem.

Adrian stepped in and made it right, covering someone else's mistake, even though it cost money that they shouldn't have to have paid.

Integrity guy

I leased my 2016 Honda Accord Sport and Edmond the sales guy was very professional and explained me everything. Will come back in 3 years for another lease.

Great experience at DCH Academy Honda over this past week.I bought a new 2016 Civic. This was my 2nd experience with DCH Academy and it won't be my last. Joseph Guzzo was my salesman. He was very professional, knowledgeable and was very patient and answered all my questions. He made the buying process a smooth and great experience. I highly recommend Joseph Guzzo and DCH Academy Honda.

Nasty sales people don t want to negotiate at all and act like they re doing you a favor. they will low ball you and act like they are to good for you, would not recommend going here take your money elsewhere!

Bad experience! Went to buy the car based on the Internet Price which seemed to be fair but they want to make extra money from accessories and Nitro fill . I was ready to accept the deal but they said accessories and nitro fill are mandatory and added additional ~$1000. When I asked not to opt for accessories and Nitro and their response was , these are already equipped in the car and we cannot do anything. If this is the case, increase the internet price so that there are no surprises . You should also be aware that just because you see a lower price at one dealerships Internet deal does not necessarily mean they have the best deal, the reason is they could be tacking on those additional costs elsewhere. Thanks!

I had the pleasure of dealing with Tara, she set up my appointment and got me a great rental. Very professional!

My wife and I had our eyes set on a very specific model, that proved hard to find. Ryan and the rest of the team made it happen...with some pleasant surprises along the way. Always patient and overall, couldn't be happier with the experience. Thanks again!

They don't answer phones, don't return calls, and don't fix things well for the price you pay. Go to Open Road Honda instead.

They don't care for customers.we waited for 30 - 40 for assistance form 3-4 executive. So really worsh for when you are new to delor ship

Recently purchased a 2012 Acura from the dealership. Starting with Ryan in sales to the financial "wizard" Bryan, the experience was of the highest level. I would strongly recommend the dealer to anyone.

This was my first experience with DCH Honda and I'm very happy. Gerry Bruno assisted me in buying the 2010 Odyssey. He was very helpful, patient, and friendly. Everything was taken care of by him when I came to pick up the van. Terry, the finance manager, explained me the different financing options very well. I like the care and professionalism shown by DCH Honda and will definitely come back when I need to purchase another car.

These guys are really good. Courteous. To the point. No BS. overall my experience was very good. I have dealt with a lot of car dealers over the years. They are the best so far. Mark Kamatoy was exceptional. A true gentleman. Honest and straight forward. Dimitrios Roumeliotis was also very good. He sealed the deal and did it very professionally. We all learned something new along the way.
Overall, i would recommend them highly.

Megan Byrnes in the internet department was great to work. If it weren t for her I wouldn t be driving my Honda! I will be back to see her for my next lease!

absolutely loved my experience here . I worked with Megan online and when I got to the dealership , I was greeted with a warm smile and a positive attitude. (Not something you find now a days) She went above and beyond to make sure I was getting the lowest price based on what I could manage . I would confidently refer this dealership to anyone I know looking for a vehicle . The service was fast and the faces were friendly .

I enjoyed my experience but was disappointed that I couldn't get the car I wanted but that's ok something better will come

Second car in a year

This is the second Honda that we purchased from Robert Levine in a year, and once again we were extremely happy with our experience. He explained all of the features of the car, ably took care of all of the paperwork, and was very pleasant. We will definitely recommend him to our friends who are looking for a new car.

EXCEPTIONAL customer service experience!! I usually dread buying a car but luckily, I got Megan to help me make the buying experience a breeze. She was professional, honest and really went above and beyond. She isn't just trying to "sell" you she truly cares that you are happy. I will be recommending all my family and friends to go see Megan!!

Excellent place. I serviced my Honda here without issue.

Michael Cisco is a Great salesperson !
DONE right !

Careful! They will sell cars with known issues because they can. 35 point inspection does not check all vital aspects of the vehicle and sales person lied about the condition of the vehicle. Very deceptive practices.

A friend of mine bought a car from Thaddeus and I was there for support. The following week I bought the same vehicle. Thaddeus made the experience nice and smooth took the time to show us the many features the car came with and all the available options. Get there early and avoid the busy Saturday mornings. Meet with Thaddeus and you will not be disappointed.

I recently went to dch Academy for a check engine light issue I had. I was so nervous about my vehicle, but Tara made my appointment for me and she was so helpful and got me right in ! I made sure to see her in the cashier booth before leaving to thank her ! Katelyn was my service advisor, all I have to say is WOW she was absolutely amazing, so helpful and knowledgeable! She really helped me out when I was in a pinch! I highly recommend seeing those ladies when you get your service !

Sam Beshay exceeded my expectations from the minute I walked in, to the minute I drove off the lot, in my new CR-V. This was the most seamless transaction that I have ever experienced. He was honest and trustworthy and even made sure that the tank was full before I drove off the lot. This is my 7th new car purchase and don't recall ever being treated with such courtesy. The dealership is nice and clean and everyone is cheery and helpful.

I had a great experience at DCH Academy Honda Old bridge. I recently bought my Honda Accord EX-L from them and got a very good deal. Thanks to our Sales representative Paul Aweeky for helping us, I highly recommend Paul & DCH Academy to my friends.

Update : A manager from the dealership called me to apologize and offered, among other things, to replace the tire. My repair of the tire is holding up so far, so I declined to have it replaced, but It's nice to know they want to keep their customers happy. His call was appreciated.

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I purchased a used vehicle from this dealership last week, and the buying process was very easy. But everything after that, hasn't been so easy.

When I test drove the car I noticed that the 1 of the tires was almost flat, so I asked the salesguy to make sure to have the tire inspected for any leaks. He assured me they would. I told him I would pick it up on Saturday between 3-4.

I got there at around 3:30, but no one had any idea about the status of my car. The salesguy I bought the car from wasn't there that day, so the guy at the front desk had to make a few calls to find out where my car was. It turned out it was still being cleaned. He told me to wait in the waiting area and he'll call me when it's ready. After an hour of waiting, I decided to ask if if he knew when the car might be ready, he said, "oh, it looks like it just came out." Whether he forget to call me or if it really did just get finished, I don't know. No one knew there was a trade-in either. I had to tell him I was dropping off my car, too. When I went out to look at my new car, I saw that the tire I was worried about looked a little low, so I asked if they ever fixed it. They said they did, and it was probably because the tires were under-inflated. 1 of the guys there inflated all the tires to 36. 2 days later, the TPMS light came on and that tire I've been talking about is at around 20 PSI. I took the tire off today to see if I could find the problem, and it looks like their "fix" was bad. Air is leaking from where they patched the tire.

I also called and emailed my salesguy about mailing me the title to my car, but I haven't heard back from him yet. Maybe he has the day off, I don't know

The entire team was great!! Michael C, Jas, Luis Fernandez....All were super helpful

The staff of this dealership are all very professional, everyone had a good attitude and armando made the process quick and easy!

I went for a scheduled recall. They made me waited over a hour then they told me they don't have the parts. They gave my part to other customers without appointment. People working there are very unprofessional. They are playing the blame game. Please don't go there if you have other option.

After a month of having terrible experiences going to Honda dealerships in the NY Metro area in search of a certified pre owned CR-V, we thankfully made our way to DCH Academy. The vehicle we came to look at was priced competitively and was in impeccable condition.
I can't stress enough how amazing Manny was throughout the whole purchasing experience. He was extremely informative and really left my wife and I feeling that he was working with us to get the best deal and not against us like most car salespeople made us feel. He even went above and beyond to run over to the new car building and get a big red bow to put on our car when he handed over the keys.
I would definitely recommend this dealership to anyone looking to purchase a certified pre owned Honda and I would definitely recommend working with Manny to have a pleasant car buying experience. Thanks, Manny for helping my wife and I find the perfect Christmas present!

They made the buying experience enjoyable. Joe Koedros was helpful, and answered all our questions. He really minimized the amount of time I had to do paperwork. This dealership is the Costco dealer for Honda in the area and their pricing was excellent. I was pleasantly surprised by how warm the people were, and how they didn't rush you, but didn't waste your time either. I recommend Academy Honda and Joe Koedros if you want an honest, hassle free experience.

We traveled an hour to get to DCH Academy Honda, and would gladly do so again. When we first contacted Mark Kamatoy, via email, he was very friendly and upfront with us and provided us with all the information we wanted and needed. After we arrived at the dealership, the friendliness and excellent service continued. There was not hidden, or ballooned, fees and no aggressive up-sale. Bryan Hechler was our salesperson at the dealership, and he was a pleasure to work with. He answered all our questions and was very personable. We were able to obtain the Civic at the exact price and color that we told Mark and Bryan we wanted. Lily Li was our finance manager and gave us some pretty great Christmas presents, in terms of deals.

There is no question we would use DCH Academy Honda again and would recommend it to anyone looking for a new vehicle.

The sales team and management at DCH Academy Honda could not have been better in both answering all of the questions I had as well as treating me fairly and working with me to ensure not only I received the vehicle I wanted but also for a number that worked. I highly recommend going there and speaking with Ash.

had a very good experience dealing with Paul Rittberg. I was able to get the car that I wanted for the price I was able to afford.

I got a CPO Honda civic here and I got a tire pressure alert on the very first day. I tried calling the same sales representative who sold the car 1 hour back and he never picked the phone. I called him for more than 15 times in a span of 1 hour and he never bothered to respond to the text message.

The dealership also promised a referral bonus which was never received by my friend even after 3 months with multiple reminders.

Absolutely terrible service. Waiting 4.5 hours to lease a vehicle from arrival to leaving. Constant delays while workers standing around laughing and joking, while no one is actually working. Was told that the $199 nitrous oxide in the tire fee was "not negotiable" and "proven to improve mileage and reduce air escape from tires" which is all completely false when you look at the data online. Salesperson could not make any adjustment without checking with the manager - constantly - throughout the entire process. Had to sit while the manager told me about their "care packages" that cost an absurd amount of money for maintenance and repairs to the car if there is cosmetic damage. I have contacted the mangers multiple times without any response, and received an offer from Open Road Honda for $1000 less than I paid. I will NEVER EVER USE DCH again.

UPDATE - A manager contacted my after I emailed them about the aforementioned issues. They were eager to keep me satisfied and fully refunded the fee for the nitrous oxide. I received a check 2 days after we spoke on the phone.

nick g was recommended service that i needed . super helpful 5 stars!!!

Great customer service, got the car I really wanted at a workable price. Ask for Andre Yulfo, he was awesome and helped me a great deal.

Always be pleased to get my car check up done here. Honest and friendly people!

I wouldn't recommend them, waste of time. they give you a cheaper quote online and add of bogus expenses later. most importantly the salesmen are very rude. I wouldn't buy it even if they are couple of hundred cheaper.

Our experience here was absolutely awful would never recommend this dealer to any one I care about. We were under the impression we were approved for our car when three days later we drive an hour away to the dealer to pick up the car we purchased to wait an hour for him to show up pull us outside and tell us the car was sold on Monday (we went on Wednesday). This was after we put a deposit down and said we were approved and to come pick up the car. Very rude and unprofessional. I ve bought many cars before and never had quite an experience like this. Will definitely be calling corporate to complain about this horrid customer service and the jokes they are playing here.

I had been looking for a new Odyssey and compared a few different dealerships. My salesman Mina Suryil made the difference for me, he is truly a professional and extremely knowledgeable. If you are looking for a car ask for Mina!

I bought my Honda Pilot today, the deals they have are amazing, this is my 3rd personal car from this dealership. I recommended more than 7 sales during the past 2 years.Service and Sales people are really friendly. We love Nitin Bassi for his pricing and no other dealer could come close to his price. I highly recommend them for their professional services.Sales man Khalil was awesome.

ive had Erich twice and he is a very honest person! very helpful. i had two good experiences with him and he works pretty good with what you want as a payment. i love my new CRV!! def recommend him .

Had an excellent experience with our salesman Dimitri Victoratos. He worked with us over the phone on a new 2016 CRV Ex. The day of our pickup we signed off on the deal and were driving home within two hours. There was no hassle or constant "back and forth". I highly recommend this dealership as well as Dimitri.

I gave a great review for this dealership because it was a very enjoyable experience. I went in knowing I needed a new car and wanted to lease it so I told Paul (Papis) exactly what I was looking for and he helped find me the perfect fit. I ended up with the Accord Sport and I absolutely love it. The whole process was easy and done in a timely manner. Paul was very helpful, nice and made sure I left happy.

After the sale, I sat with Stephen Chung to finalize paperwork. This guy might be one of the nicest in the industry. He made me feel very comfortable with my decisions and was able to explain everything thoroughly. He really made the experience worhwhile, and it was a great way to end my visit before I drove away in my new car.

THE WORST~~ EDWIN & HIS BOSS... KEEP DRIVING BY.. He was not will to negotiate $500 off the asking price

My salesperson, Mr. Robert Levine was amazing! He was very knowledgeable, friendly and yet professional. The price he gave me for the car, I thought, was unbeatable. He answered all my questions and he spent the time required to go over the functions and features of the new car. I greatly appreciated his patience, and definitely it was an awesome experience! I highly recommend prospective buyers to work with Mr. Robert Levine and other friendly staff members at DCH Academy Honda in Old Bridge, New Jersey!

The five stars are for Nick Giglio. He is the best. Always knowledgeable and very customer friendly. I have had so many tire pressure lights go on and he helps me each time. He is their gold link in a brass chain!

Bart was very helpful in my visit to the dealership, didn't waste any time and was very professional.

Megan B in the internet department went above and beyond, thank you for everything!!

This is my 2nd certified used Honda from this dealer and the reason I returned are because of:
- excellent price - some room to haggle but starting point is already fair price
- certified, inspected - no issues regarding car's dependability and due to low
mileage and year of car, I assumed remainder of it's 7 year warranty
- friendly and patient sales person helping me narrow down my choices (which ones
did not have accident, reasons spending a few hundred more is actually a better
buy due to less mileage, options included etc.)
- All sales people were busy and had people waiting to be helped but I did not feel
rushed or pressured. I felt composed in making my decision to spend the major
$$$ I have been saving up for this big ticket item
- Salesperson Ed Moy completed the paperwork in a timely manner and I went
home with my new (certified used) sparkling car !
Suggestion- save yourself time from dealer hopping (and possible horror stories of used car sales people), if you are in the market for a Honda, this dealer will provide excellent selection and service.

EXCELLENT Service from this dealership.
Ask for SAM BESHAY!

Bought a 2013 Honda Accord Sport the other day at this DCH dealer. Find Sam Beshay! Very straight forward, exceptionally courteous, and a cool guy. I got an excellent deal from him and will definitely return if I am ever in the market again for a Honda.

Tara is Awesome! Hassle free and always reachable! Thanks for being a great point of contact and helping me out Tara!

I had an amazing experience at DCH Academy Honda. Not only is my new 2013 Honda Accord Sport out-of-this-world amazing, so was the service. Paul Rittberg made the whole experience enjoyable, not to mention his great sense of humor. To add, Lily, our Finance Manager was also a sweat-heart. 100% recommended! Thank you DCH Academy Honda.

This is the first time I have ever enjoyed purchasing a vehicle from a dealership. Sanjay was very knowledgeable about the Honda Pilot we purchased. We told him what our budget was and he made it happen. He also answered all our questions and concerns about the vehicle. Very pleasant and hard working individual . Would buy another vehicle from him at this dealership.

Helped my aunt look for a new pilot and DCH Academy Honda had the best deals. Our salesman Eric was great, made the experience easy. This place is very busy so make sure you call ahead about any interests so they can have your car ready ahead of time.

Very great customer service , armando helped me find the perfect 2017 honda accord sport in the exact color and trim i was looking for. Will recommend this dch honda to everyone.

BE READY !! After your purchase NO ONE WILL RETURN YOUR CALLS !!

Registration Charges are totally different.

Unprofessional experience ever !!

Checkout/Delivery process is a Joke!! I'm serious ONLY 5-6 Hours(Advertised : less than 2 hours !!)

Very Good online impression and price quote on the vehicle itself. Horrible in-person experience and aftertaste of the car salesmen of old when they grill you for hours only to exhaust you and extract more money from you.

NEVER AGAIN

Thanks DCH Academy Honda

My salesman Mina Suryil in the used car department took good care of me. If you are in the market for a good preowned car be sure to ask for him!

I was looking to purchase a Certified CRV. I found one a liked at Academy Honda and spoke with Mike Deangelis and his Mgr. Peter M.. Both were very friendly, knowledgeable and professional. The buying experience was seamless and stress free including the financing with Terry B. the Finance Mgr. I'm Thankful for the Great buying experience and highly recommend them. Lisa

We are here to buy a Used certified Honda Civic. Tony from used cars section has helped us with buying the car. It was a great experience.

Walter of the used certified car group excellent from beginning to end of process. Show all the features of car.

When I began my search for my car, I did the normal internet research. Loretta from the internet department was so prompt in getting back to me. I asked to get the best price they can give and sure enough, they provided me with that. Most of the other dealerships told me in order for them to quote me a price I had to come to the dealership. What I loved about DCH was that there were no games. They were straight and fair with me from the moment I began to research the car. Joe, the GSM, was also very friendly and professional every step of the way! I would hands down recommend DCH Academy Honda if you are in the market for a new car! You will be very happy with the experience!

Struck a great deal with the salesman, Ryan. Being a new comer to purchasing a car, Ryan was very down to earth and explained everything clearly for me. I enjoyed my time there, as they offered light refreshments as well. Highly reccomended.

Disappointing Experience:
For a used car (2009 Toyota Prius) experience--purchased in November.

Issue 1)
Hidden Fees: Tried to attach almost $2,000 in accessories and additional fees. Obviously some are explainable and necessary (sales tax, etc) and others negotiable. However, still had to pay $200 for Nitrogen Tire air fills which are supposed to help air in tires last longer side note: 2 weeks after purchase my check pressure light went off for the tire pressure.
Document Fees: The temporary registration expired after a month in the very beginning of December. Dealership did not receive my registration until right before New Years. I live over 2 hours away from the dealership and asked for the registration to be mailed but was told that mailing had been slow and to ask car salesman to see if it could be sent in expedite mail. Salesman was unresponsive and after 2 weeks I contacted dealership directly again and registration was sent out.

Issue 2) Car Light:
The car headlight turned on for the test drive. However was pulled over because one of the lights was out a week after purchase. Turns out it was an old light. The light came on for about a minute after the car started before turning off. These are expensive bulbs to replace (over $120)-- both for the part and due to the location on the passenger side require a mechanic to replace. Light over the license plate was also out.

Issue 3) Inspection Quality:
One of the questions I asked the salesman, Andre, during the test drive was about what inspection the car went through and if it was up to date. Was told that cars underwent inspection and checked and all was up to date. Trusted the salesmans answer being from a dealership.
Reality: The car inspection expired in October. The test drive took place in November. Test drive took place in car with expired sticker.
Inspection: Took the car to get inspected due to expired sticker and accrued $650 in costs to pass which were noted by mechanic as items that should have been noticed and addressed by dealership inspection prior to vehicle sale. Those were cost just to get vehicle to pass minimum inspection standards. Recommendations were also given for repair in the near future due to dry rot cracks, lower control arm bushings, and front shocks. Note: had to wait for delayed registration to be received in order to get car inspected.

Issue 4) Communication:
Tried for over a month to contact salesman for support with matters and, upon hearing back after this period, received little substantive response.

Overall those things added up to what used car buyers tend to fear, which I hoped to avoid with this dealership. There was apparent dishonesty, carelessness, and deception in the sale approach and overall experience I had ---and lack of ability to gain help with issues and receiving documents. And no communication with delays for the registration. I was excited upon initial meeting of the staff here but am very disappointment with the outcomes and customer service follow through. There are understood assumed risks when purchasing a used vehicle-but when those risks are clearly amplified and masked through dishonest sales tactics, poor office management, and overall unethical impression that could have been easily avoided through better and more transparent practice.

As a returning customer, I was surprised to see that the quality of service I received at DCH Academy Honda on my first visit could be exceeded. After the great experience I had the first time I purchased a vehicle at the dealership, I returned to Mr. Beshay, who had sold me the first car. Mr. Beshay went above and beyond and appreciated my loyalty as a customer and wanted to make sure that I walked out satisfied that day. He found me the right car and worked with me to no avail until we reached the right price. He demonstrated textbook professionalism and was able to transform my car buying experience to something exciting and enjoyable. I would recommend DCH acadameny,and especially Mr. Essam Beshay to anybody who is interested in purchasing a new or used vehicle. I have purchased both a new and a used vehicle from him and I could not be happier with my product and my service. In all honesty, I have dealt with a ton of dealerships and salesmen in my time, but these guys are the real deal. NO RIP OFF's, NO GAMES. Once again thank you DCH Academy and a Special Thank you to Mr. Essam Beshay for my new ride.