Update : A manager from the dealership called me ...

Update : A manager from the dealership called me to apologize and offered, among other things, to replace the tire. My repair of the tire is holding up so far, so I declined to have it replaced, but It's nice to know they want to keep their customers happy. His call was appreciated.

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I purchased a used vehicle from this dealership last week, and the buying process was very easy. But everything after that, hasn't been so easy.

When I test drove the car I noticed that the 1 of the tires was almost flat, so I asked the salesguy to make sure to have the tire inspected for any leaks. He assured me they would. I told him I would pick it up on Saturday between 3-4.

I got there at around 3:30, but no one had any idea about the status of my car. The salesguy I bought the car from wasn't there that day, so the guy at the front desk had to make a few calls to find out where my car was. It turned out it was still being cleaned. He told me to wait in the waiting area and he'll call me when it's ready. After an hour of waiting, I decided to ask if if he knew when the car might be ready, he said, "oh, it looks like it just came out." Whether he forget to call me or if it really did just get finished, I don't know. No one knew there was a trade-in either. I had to tell him I was dropping off my car, too. When I went out to look at my new car, I saw that the tire I was worried about looked a little low, so I asked if they ever fixed it. They said they did, and it was probably because the tires were under-inflated. 1 of the guys there inflated all the tires to 36. 2 days later, the TPMS light came on and that tire I've been talking about is at around 20 PSI. I took the tire off today to see if I could find the problem, and it looks like their "fix" was bad. Air is leaking from where they patched the tire.

I also called and emailed my salesguy about mailing me the title to my car, but I haven't heard back from him yet. Maybe he has the day off, I don't know