DCH Academy Honda Reviews

Sanjay is fantastic. Smooth and seemless process to purchase a vehicle at a great price!! Go see him for any of your car needs for sure.

Jesse Ferrentino helped in buying my car.
He is very informative and friendly. I will recommend to my friends.

Wow, I don't even know where to start.. what a roller coaster of luck and experience this was that ended into absolutely perfect experience with nothing but excellence and support from this team! There were so many unfortunate and unpredictable obstacles ahead of us during our purchase of a jeep Grand Cherokee, and yet, Enrique and Peter did everything possible to make this happen! I can't thank you enough for being so professional guys! I wish you all the best luck in business and hopefully we will get an opportunity to see you again soon!

Wonderful customer service and extremely helpful staff! Especially Megan Byrnes! So knowledgeable and helpful!

Thanks for a great experience! Samiyah made buying my first car so much less stressful!

I called in about a recall and Tara was super helpful and even got me set up with a loaner.

have been a customer of DCH Academy Honda and over the years have leased vehicles from this dealership in 2006, 2012, and 2014. Why do I keep coming back ?

1. Great Customer Service
2. Fair and honest pricing
3. This is the most important reason : Joseph Guzzo

I have had the pleasure to work with Joe Guzzo on my Honda CRV purchases for my 2012 and 2015 models and Joe makes the experience painless. He is honest , fair and great to work with
Go see Joe, you'll be glad you did !

Always friendly staff but service takes way to long. What's the point of making an appointment is your car doesn't get worked on for another 2 hours.

Ash was very helpful. He made the process very easy and stress free. I strongly recommend him to anyone looking for a car.

I have been in the "hot seat" of car leasing many times, and never have I had such a smooth, speedy and pleasant experience as at DCH Academy Honda. My sales associate, Essam Beshay, was helpful, friendly, and got me into a great Accord Coupe without any hassle. The financing process was quick and easy, and everyone working with me was enthusiastic and supportive. The price was fair and the car is very fun. Highly recommended!

Sydney gave me the best deal around! (i would give 10 stars if i could!)

Love the atmosphere here. Employee Jesse Ferrentino helped me to his best ability while picking out my new Honda!! very pleased with my experience

Very nice people. Good service. They try hard to get you in and out.

Outstanding customer service! The service adviser Kate Davis took the time to answer all of my questions. I appreciate her friendly and professional attitude.

Unlike other dealerships with whom I have dealt, the people at DCH Academy Honda are honest and forthright. Bryan Gamble is an extremely pleasant person who made the purchasing process smooth and easy. Not only did he take me for a road test, he took me out on the road a second time when the car was delivered to make sure I understood how to use all of the new technology features. This treatment of a senior (I am seventy-five years old) was particularly reassuring. If I had to summarize the way I feel about Bryan and the other people in the dealership it would be one word-- trustworthy.

I contacted DCH to see if a specific car I saw (2016 Accord EX) had blind spot detection and apple car play. The person e-mailed me back with a screenshot of a 2019 Accord EX showing the car had both. But this was not the car I was asking about! Too lazy to address my question for this specific car. Disappointing.

Great experience was able to get what I was looking for at a reasonable price. Paul is the best he helped us through the whole way. Went to Planet Honda before this and they were a negative five star rating compared to these guys.

The best car buying experience I have had was at DCH Academy Honda. Honest up front experience.

When I bought new Honda Accord, I also got Service Contract and Road Hazard coverage. After reading the Terms & Conditions of the agreement, I didn't find it worth for my car and I decided to cancel it, It was mentioned in the agreement that if I cancel it before 30 days, I'll get the full refund.
I called the Dealer and mentioned that I want to cancel, I also asked them whether the Finance person who sold the contract to me is available or not ? They mentioned that I can just come over and any one from Finance can assist me for the cancellation. When I went there, the finance person told me he can't process the cancellation and only the person who sold the contract can process it and she was on leave that day. I had to go back and come again next day when she is available. She cancelled it and mentioned to me that the full amount will be credited to my Car Finance account. Cancellation certificate mentioned that the processing will take 3 to 4 weeks.
After 4 weeks the amount was not credited, I called up and asked them, they said it will take 6 weeks. After 6 weeks still not credited, again called them up and they said it will get credited and not to worry. Now 8 weeks passed and still not credited. When I called up again, they were busy with other customer. I left voice message, no response for that. I left message at Front Desk person to inform the Finance person about the situation and return the call. Still no response. When I called 3rd time luckily I could speak with Finance person, I explained it is almost 2 months now the amount is not credited and as per the cancellation certificate it was supposed to get credited in 4 weeks. I told, as it was not credited to Finance account, I am still paying the interest on that amount. They told me that they will look into it and give me a call back. But till now I've not received any call from them.
I am still paying the interest on the amount which I cancelled 2 months back. I don't know whether they are purposefully delaying this so that they can earn on the interest payment from me. Probably I need to take the matter to concerned Consumer Affairs department.

Started out as a bad experience, but they made it right.

Megan Byrnes was an angel to work with! Highly recommend going to her for any and all car sales!

Went with my brother to pickup his new car.
In the past long before this became a DCH dealership I myself have bought a car here

Great dealership. Enrique in sales is the best and most honest salesman we have ever dealt with.

I had gone to several different dealerships, began to feel frustrated, and just almost gave up hope on getting a new car. My last chance was DCH Academy Honda, I can now say I definitely saved the best for last. I can not begin to explain how helpful Essam (Sam) Beshay was, and how he put me at ease through the process. He was very friendly, and thorough. He made sure that I understood everything, all the paperwork, exactly what I would be purchasing, as well as any questions I had. To top it off, he searched sister stores to locate my dream car in the dream color I wanted. Thanks to Essam I have finally been able to get the 2013 Honda Pilot, the car I have been dreaming about for the past 8 years. I even brought some people with me and they saw the process and how he was very helpful and friendly. They requested his business card and I know we will all be recommending him to others. Thank you Essam for everything! I can't thank you enough!!!

I went for servicing. Asked to diagnose a noise problem during wheel turn. Wrongly diagnosed as steeing rack problem, suggested replacement. estimate given was 2700$. I got fixed with a local shop. it was a bearing problem

Had a great experience purchasing my Accord from Agustin - Thank you so much for all your help!

I first approached Katelyn Davis because of how hot she is, but I quickly realized that she's equally as knowledgeable. I've never met someone so helpful and down-to-earth. I will 100% be going back to her whenever I need car help!

In having a conversation with an at work-peer that recently purchase a Honda Civic at DCH Academy Honda, I was positively impressed by his experience and could not resist to try personally find a new car there after such a high positive feedback. I wanted a sedan because is only me and my wife and as we walked in the store, we just found a Honda Civic Sedan that interested us right-away. Our Professional and extremely friend Sales Consultant Joe Koedros patiently work with us; took us for a test drive and gave us all the necessary information for us to make a decision within an hour. I explained to him that what I was looking for and he delivered. It was fun, fast and having the opportunity I would certainly do it all over again.

These people are so nice and so good at what they do I have been to many Honda dealerships but this is the most professional

When it comes to speaking on Ronald s integrity, I m at a loss for words for how I was treated by this gentleman. They say, don t judge a book by his cover because Ronald is not only well versed in car sales, he s well spoken with an honest streak. He was very helpful and attentive through the whole process, he even took charge and helped me clean out my other car as to no stay there with my children longer than necessary. Once he received my application, he was short of Superman to get my papers approved, submitted and processed. The time I spent at the dealership wasn t very long as Ron is very organized and meticulous. I m overall very please he got me into a car with enough trunk space to take my German shepherd dog in long drives without disrupting the safety of everybody involved.

In my opinion, more people should follow Ronald s example, he s a great leader!!!

Ash was so honest and personable throughout the entire process. He walked me through it as I was a new customer, and was happy to answer all of my questions. Overall great guy, and would recommend him to all of my friends.

Advisor Kate Davis is super and exceptional GREAT customer service!

I had the B E S T experience with Samiyah W. for online services and she did an amazing job. I would definitely recommend her to family and friends!!! Anything you need at Honda, contact her!

We were very happy with the service we received at DCH Academy Honda. Paul Papis and everybody who was helping us were very friendly and polite. They gave us great deal on the car. We do recommend this dealership to others.

A few days ago I leased a Honda Civic from DCH Academy Honda in Old Bridge. My sales rep was Paul Marques and my financial rep was Tian Reid. They were absolutely fabulous!!! After our first visit last Saturday, Paul called me Monday afternoon to follow-up. I told him we were going to check out a few places and see who gave us the best deal, bc we weren't so much shopping for a specific car, but we were shopping more for a price. After visiting 3 other dealerships it was clear that Paul had given us what sounded like the best deal, so we went back to Honda Monday evening to talk to Paul again in person. He laid everything out for us and we decided we wanted to take the deal. Unfortunately, the financial rep who was going to be helping us, got wrapped up with his current customer, but Paul made our wait extremely enjoyable. He was so friendly and personable, that we didn't mind the wait. Then once we finally met Tian, it was 100% clear that he too had made it worth our wait. He was amazing. The both of them were. Tian was upfront and honest right from the start. He didn't sugar coat my credit issues, but said he was going to do his best to work with me and that's EXACTLY what he did. The financial office had closed on Monday night bc we didn't get there until late, so I had to go back Tuesday to sign the papers and close the deal, but I didn't even mind having to go back for a third time because everyone at Honda was so nice and made my time there extremely enjoyable. I got a great deal and met an outstanding bunch of people. There's no question that not only will Paul and Tian be getting MY business again, but I have already recommended them to several of my friends and family!!! Thanks Paul and Tian!!!! You WILL be hearing from me again... that you can count on. Best of luck to you both... as well as the rest of the staff over at DCH Academy Honda in Old Bridge! Keep up the outstanding work!!! :)

Regards,
Stephanie Schmidt

We had a wonderful experience with Dimitrios Roumeliotis at DCH Academy Honda.He is a very friendly person along with it a very hard working guy.He really made us comfortable and gave us a very good deal on our new car.Also a thank you to the manager who made it all possible.Yes as someone else mentioned nobody was pushy or overbearing.The staff and all of it was very pleasant to interact with.They did not over promise and under deliver.Thanks once again for the overall experience

Robert Levine is truly a great salesman. He is honest and he made the process of leasing a new vehicle flawless. Robert does not rush you as he wants you to make the right decision on the right vehicle. Robert's knowledge of all the vehicles is priceless. If all of the salespersons at DCH Academy Honda in Old Bridge are like Robert, they have one hell of a dealership. I also worked with John Nuygen on the numbers for my vehicle and John was also a pleasure to work with. I hope to have a long relationship with DCH Academy Hoda for many years to come. Angelo

Great place to shop and service your Honda. I have used this dealership now three times in the last 15 years to buy my cars. Great deals and quick service. If ever in the market for a new Honda this is a must shop place.
UPDATE. Jan 30 2019.
I went in last Saturday to check out a used BMW128i for my son as his first car and met with Armando Rivera. Great guy. We took it for a test drive and my son liked it. But since it was a used car, I wanted it checked by my Mechanic, so on Monday morning when Armando called me, I asked him if I could bring it to my Mechanic and he was more than obliging. He actually drove it himself to my Mechanics garage,waited till he checked it out and then took it back to the dealership. I followed him back, finished all the paperwork and drove home in a BMW!!!
Thanks Armando. Thus this is my fourth car from this same dealership. Highly recommend.

Serviced vehicle quickly. Wish they had protected my silver floor carpet.

Me and my family recently bought a used Honda Accord from Jesse Ferrentino and had a great experience with him. He knew the product well and was very good at keeping all our needs in mind when talking about price and reliability. I would recommend him to anyone looking to buy a motor vehicle!

Be careful , don,t trust internet/advertise/phone price from this dealer end of the day ...you going to pay more then what they tell on phone...
I prefer do not wast time on this dealer ...lot of extra charges like protection package etc etc..which is required by this dealer for used car..
i never heard about those price s in any dealer. So end of the day posted price dose not make any sense

I've been looking for a car about a month,finally I bought a Hyundai accent from Gerry Bruno at DCH academy Honda of old bridge New Jersey !Gerry was a really helpful, knowledgeable, professional salesman I've ever met!He made sure that i had a great experience during the entire purchase process. I'll highly recommend this dealership and of course the great salesman--Gerry Bruno!

they are good but sometimes hey make you go there for no reason

We bought two 2015 Accords from Academy Honda in 1 week, we are still not sure how their salesman made us do that. now I'm going to put our long story in short, after we compared all the dealers and the cars include Honda Toyota Hyundai, we just had the feeling that we need to purchase the Accords from Academy Honda. if you are reading this review we hope you do the same we did, COMPARE Academy Honda to all the other dealers, then you decide what and where to buy.

Bought a Honda Civic here last week and so glad i did. If you're in the market for a new car, come here and meet with Erich. He's super knowledgable and helpful, plus non-pushy. Tell him what you want and he'll help you find the best car for your budget. He even gave us privacy when i was discussing with my family. When we signed, he gave a lot of useful maintenance advice to help protect my investment and checked in to follow up to make sure i was happy with my car and answer any questions.

I had a great experience thanks to Ash S. He was very knowledgable and really worked to make sure my wife and I were happy. I would definitely recommend this guy to anyone. Great service!

We bought our vehicle last night through Gerry Bruno and couldn't have been happier with the experience and results. Gerry is a true professional. We were very specific in what vehicle we were looking for and for what price. We drove over an hour to deal with DCH Academy and it was worth the trip. Gerry and manager Pete worked with us on negotiating the Honda Pilot we wanted for the price we needed to be at. They handled the negotiation without undue pressure or stress. Further, they did not make us feel embarrassed or come off as insulted because we needed to be at a specific price but acted professionally and respectfully in reaching their bottom line while working to meet ours in coming to a mutual agreement. We walked away with exactly the vehicle we wanted at the price we needed to be at. We will definitely be back and will recommend to friends and family. Thank you Gerry and DCH Academy Honda!

I was recently assisted by Megan Byrnes who was super helpful. She made an otherwise tedious process simple and painless. I highly recommend them.

Wrote a review about 3 weeks ago. Got a reply from one of the managers at the dealership to contact him at his phone number regarding the issue. Attempted to call him for 2 weeks straight - no response. Called several times a day, left multiple voicemails and also left messages with other people at the dealership for him to contact me - still no response.

Bought a used car. Immediately after the salesman brought the car out to the front so he could show it to me, I asked him if there was anything wrong with it. He led me to the side and showed me some scratches. His quickness and confidence led me to believe that he already knew about the cosmetic condition of the car so I just took his word. It was raining that day so it was a bit harder to see damages as well. The day that I brought the car home, my relative notices a large dent in the back of the car that has been painted over (I do not know if it was a previous owner or the dealer) in order to disguise it or make it look less noticeable. I immediately called the salesperson telling him about it. Was told nothing can be done. I offered to pay 2/3 of the repair since I should have inspected it better. I paid almost $800 for just the dent. I guess I should have inspected it better instead of trusting the salesman.

Also, the tires on my car needed to be replaced. Went in for checkups at multiple service stations including an Official Dealership Service Center and they all told me that I needed to get my tires replaced IMMEDIATELY and should have switched them out a long time ago. They were worn out. The dealership didn't even bother switching tires that needed to be replaced on their owned vehicles (not to mention the $199 Nitrofill fee I paid to fill up bald tires). I owned the car for a little over a month (at the time of the first inspection 6/6/19 and put 1,000ish miles on it and I need to put $1000 into new tires? Tires last a long time. It is unreasonable that I drove it for a month and be told that should have replaced my tires a long time ago. Are you joking? Have the proof that they all told me I needed new tires should the dealership contest this.
Didn't want to just put it on here as it includes all my personal information.

I'm done trying to fix this issue with the dealership. No response from them at all. STAY AWAY from them!

Great experience! I went to trade in my '09 Civic for a '13 Civic and they gave me a decent price on it! I then leased the '13 Civic brand new and they had the exact car I was looking for! The staff and salesman were all friendly and knowledgeable and were able to help me get into the car for a price I could afford! It's as if they made sure my time and experience was superb no matter what! I would definitely recommend Sam and DCH Academy to all my friends and family! I also recommend this Honda dealership to you too if you are in the market for a new Honda!

Reasonably fast warranty service without an appointment.

My salesman was Agustin who met me at the door and was very friendly. He was very informative and professional throughout the sale. He answered all my questions and was very patient throughout the process. I also worked with Sal, the manager, who was also very professional and informative and the finance manager, David, who also answered all my questions. I would definitely recommend this dealership. Thank you for all your help!

Recently I went to DCH Honda in Oldbridge, New Jersey to purchase the car of my dreams. When I arrived to the dealership Johnny Mayfield was the first salesman to approach me. Johnny was very polite. He showed the Honda Civic that I've dying to purchase. He showed me all the features and described the car and I was hooked. I knew this car was meant for me. After the test drive Johnny and I talked about numbers, he got me a great deal on the car and the purchase was made. He took his time and the wait wasn't to bad. THANK YOU JOHNNY for the great Honda experience. Go to Johnny!!!

Over the Rainbow

I thought that I had entered the Land of Oz when I visited DCH Academy Honda on US Highway 9 in Old Bridge. The experience of leasing a new 2014 Honda CR-V here was the best ever. I have purchased 6 new Hondas in my lifetime.
My 2011 Honda CR-V was towed off of the Garden State Parkway. My usual dealer arranged service at this dealership because it was closer to where I was. Eric in the service department at Academy Honda telephone me when the car arrived then phoned again with a solution, cost estimate and time table. When I arrived to pick up the car, I was surprised that it took only two interactions to retrieve it.
I walked in, identified myself, Eric came forward to collect me, explained the service report and showed me to the cashier s window. The trade-in assessment that I asked for on the phone was ready and he returned with Andre Yulfo as I finished up with the cashier.
Working with Andre from sales and Steve Chung from finance was easy. The workflow of documents, offers and negotiations was straightforward without pressure. Andre patiently explained every option and encouraged me to consider leasing for the first time. Steve fact-checked all of the paperwork and made sure that I understood and was happy with all of the terms. Within a little less than three hours I drove away in a new 2013 CR-V. There was no drama, no excessive waiting or delays and no diversion of attention from me during that time.
I am confident that the deal was fair and honest. It s a good feeling. I am over the rainbow happy. And I will definitely visit this dealership again for service and future Honda s.
JoAnn Tropiano
May 10, 2014

Excellent experience , great service dept, Katelyn Davis was super helpful

Gave a call in to to get some more information on a new accord and spoke to a nice lady named Megan Byrnes. I was hesitant to come all the way down to old bridge but if everyone there is as nice as she was on the phone I'll have my new car from there this week! Keep up the good work!

This was by far the best experience ever getting a vehicle. The dealership and our salesperson, Megan Byrnes were top notch. Megan was outstanding throughout the entire process working to ensure that I got the car I wanted within my budget. She was always available and attentive if I had any questions or concerns. I would highly recommend DCH Academy Honda and Megan Byrnes to anyone in the market looking for a car.

Otis Vidale ... a true plesure to work with.

After 3+ weeks of shopping around for a new car, I thought I was never going to come across an honest dealer. My boyfriend, who is a 7th time returning customer to DCH, told me that our search would end once we stepped foot in DCH and he was more than right! Otis is hands down the nicest, kindest and most caring person that there is. He truly does care for his customers, and he always makes sure that they are getting the best deal possible. Any question that you may have he answers it. I leased a 2014 Honda Civic EX-L from DCH. I was not able to get to the dealership until late Monday night, not once did Otis rush myself or my family because of the time. Steve, who we dealt with in finance, was magnificent as well! I never thought I would enjoy signing paperwork. He was thorough with explaining all the paperwork and he kept us smiling the whole time. After all was said and done, Otis clocked out and then brought me out to my brand new car. He then proceeded to take me through all the features the car had. Once again, not once did he rush me or my questions regardless of the time. My post purchase experience is exceptionally outstanding as well! Otis followed up several times to see how I was enjoying the car, and to make sure everything was going well which it most certainly is I LOVE my Civic! All I can say is WOW! Otis really went above and beyond for me, and I cannot express how much I appreciate it. I would most definitely recommend Otis Vidale to ANYONE who is interested in looking for a new vehicle. Five stars and two thumbs up for DCH Academy Honda!!!!!

This was my first car buying experience at a dealership and it was great. Mike D was prompt, courteous, and efficient in getting me the car I wanted for a great price. There were refreshments, it was clean and well maintained, and I would recommend this dealership to any of my friends and family

Working with David Harris and his associates was a pleasure when purchasing my used car. Never felt pressured at all. Already have recommended these sales people to friends, co-workers and family. Will certainly return someday for another great deal !

Excellent service and attention to your needs and budget. Andres Espinosa is an outstanding sales professional, very dedicated and helpful. Very Happy with my Ram CV. I recommend DHC Honda Eatontown 100% will buy again. Thank you!

Took my car there for a recall. I dropped it off a day early. The recall notice said it was a 30 minute process. The form to fill out asked a time I needed the car back by, I wrote down two hours before work. I called an hour before I had and my car was still not ready. Terrible service department. They do not have time management skills nor know how to tell time. Avoid the service department at all costs.

Our salesman Armando Rivera helped us to pick out our perfect car and was very professional throughout the whole process.

Megan was extremely helpful and courteous. She deserves a raise!

The rudest dealership I have ever walked into. Sales manager Rubin was a poor listener, rude, and extremely disrespectful. I went with 2 other people and they looked at my girlfriend standing there instead of pulling up a third chair. After reading reviews from this dealership I walked in there thinking they would provide an exceptional experience and it was the complete opposite, ended up going to Hacketstown (over an hour away) and paying 750 more for a car just so I didn't give this dealership my money, I will never and I mean never do business or recommend this place to anyone.

I have purchased two cars from this dealership now. Both time i had a great experience. Here is what i liked about them:
1. They dont seem to follow shady practices like bait and switch. I have been to other dealerships where such practices makes a very frustrating experience.

2. They seem to have relatively good condition cars in their lot. Both time they offered me the inspection report and carfax etc without asking.

3. I didnt find any issues with my first car that i bought from them one year ago. No issues with my second car so far (in abt 2 weeks now). Hope it will continue the same way.

Both times I dealt with Sanjay (our salesperson) there. He understood my needs and my constraints and worked with me to get the car within my constraints. He kept his promises even after i paid for the car in full.

Overall good experience!

I recently purchased a Honda CRV that had been used and it is fantastic. Although after purchasing it there had been some minor issues. They took care of it without a problem. Good selection and good people I do recommend this place.

This is my third lease with Academy Honda and was not disappointed! Staff was very friendly and helpful! Definitely coming back!

I recently bought a car from Ryan. It was a good experience. He showed us all the features and was very nice. The price was the best part.

A very pleasant buying experience. Ashley was a great salesperson who did not pressure us. Usually, one may dread buying a new car, but the experience here was great.

I purchased a Honda accord from Ryan at DCH Academy Honda. The tech features on this car are incredible and I am very happy with the purchase that I made. My high-end cars do not even compete with this.

Had an amazing experience with this dealership! Ash & John were remarkable and answered almost everything before I even got to ask anything. They made sure I understood everything and that I got the perfect car within my budget. I felt 100% confident with my decision to use this dealership and the car I am driving is in mint condition. I highly recommend them!

I broke down yesterday in the horrible snow storms , I was freaking out on the side of the road. I called into Honda and I had the pleasure to speak with a nice young lady Tara who told me I could come right in . She gave me the Honda road side number and really had me calm down. 5 stars !!

Customer service is important to me, so in light of all these positive reviews I drove from Brooklyn to DCH Honda in NJ to buy a car. As soon as I purchased the car and drove it off the lot it began to fall apart. Mud flaps were torn and stapled together and screws began popping out. I took it back to the dealership in NJ so they could replace the broken parts. They told me the parts were replaced, but a week later all the pieces came apart again because they did not replace the parts as promised, but stapled the broken pieces back together. In other words they lied and defrauded me. When I called the manager he had no regard for me and said to bring the back in. I told him I do not have time to keep driving to NJ, especially when I have to do so because they lied to me about replacing the part. He did not care in the least and said that was his only offer. He would not pay to have the parts fixed at my local Honda in Brooklyn. He was disrespectful, arrogant, and cared nothing that they ripped me off. Do not be fooled as I was by these reviews, this is the worst dealership that I have ever been to.

Great Experience !!! Excellent customer services !!!
I been through so many Honda dealership and nobody seem of a great help but at DCH Academy Honda everyone giving us 100% excellent customer services and helping us to buy a new vehicle.
Especially our Sales consultant Enrique Castaneta, who is very helpful and caring. He did everything for us and we would definitely recommend others to buy at DCH Academy Honda.

Thank you Enrique.

I bought a crv from Ryan at dch academy honda. It is really nice but it has so many buttons, I don't know if I will ever figure out all of them. At least if I have a question, I can call Ryan

Megan Byrnes in internet sales is the truth!!! Looking for a car? Ask for her

My wife and I were shopping around for a new car. We visited a few dealerships but couldn't settle due to pricing and other dealerships not carrying the right stock.

When we visited DCH Honda, we finally found the right price for the exact car we wanted.
Johnny Mayfield was well informed about the car we wanted and answered all of our questions. We did no feel pressured once and Johnny helped make sure the purchasing process was smooth.

Because we ordered additional accessories, we decided to pick the car up after everything we ordered was delivered and installed. Johnny kept us updated of the progress and how soon the car would be available.

I would recommend DCH Honda to others shopping for a new car.

Spoke with Samiyah on the phone she brought me in to the dealership. Was immediately greeted by Cassandra and wow they definitely don t fit the typical dealership stereotype. I was in and out in my new accord and with a smile on my face. So happy I came here and will be recommending all my friends and family to Dch Honda. Thank you again!

I received great customer service from David Mazurek, a sales rep. As it was my first time buying a car I didn't know much about it, but Dave walked me through the entire process step-by-step. I really appreciated his patience with me. The paperwork wasn't a hassle either. I was in and out in no time with a great car and I felt confident in my purchase that day. I highly recommend this DCH Academy Honda to everyone. Make sure that David Mazurek is the person that you request when you arrive.

My experience with DCH Academy Honda was a very positive one. Everyone was kind and helpful especially my Sales Consultant "Paul Rittberg". Paul Rittberg was recommended to me by my Brother who also purchased a vehicle from Academy Honda using Paul Rittberg as his Sales Consultant. My brother was absolutely right when he said Paul Rittberg made the car buying experience stress free. He was fair, honest and patient." I am very fortunate and thankful to Paul and Academy Honda.

I went into DCH Honda to turn in my previous lease and lease a new vehicle. I was a bit on edge, because I knew I went over milage, and I didn't know what to expect being it was my first lease. Akram Ali greeted me at the door and I explained the situation to him and he immediately put me at ease, saying not to worry and they will help me find something that I was comfortable with. I then sat with Essam Beshay to choose the vehicle that I wanted, and workout numbers. He was extremely patient and kind, and I felt like I honestly had nothing to worry about! And now I'm driving my new lease that I love!

I went to test drive 3 vehicles (CIVIC, PILOT, ODYSSEY - booked the appointment online) on 30th July. I asked for the person who made the appointment but no one bothered to call that person or message them about my arrival. I had experienced the worst customer service ever.

First I met with a guy named Ryan Hoey. When I told him that I haven't made up my mind on what vehicle I would buy, i.e., CIVIC/Odyssey/Pilot, since I have never driven Honda before, he refused to show me any, as he thought I couldn't afford to buy a Honda. He tried to scare me with the price tag of Honda Pilot, out rightly insulting me. It is very insulting and hilarious at the same time, for someone who used to owned two European cars (at the same time!) and a jerk thinks you cannot afford Honda.

When I persisted on test driving 'a' vehicle, he coldly let me 'test drive' a Honda Odyssey in their parking lot. Until he saw my name on the screen with a 'Dr' in front, he didn't realise he was talking to someone who can 'afford' to buy Honda. Realising he messed it up, he called another sales guy, who was nice to me, at least salvaging part of the situation.

I emailed my complaint to their general manager, who responded 9 days back saying that someone will call to fix the problem. I waited but no one bothered to call me until now, showing their lack of customer relationship management.

I can only hope that their team learns to respect people NOT based on appearance but their affordability.

I am buying a car from other dealers shortly.

My salesman was Mike Cislo and he was by far the best salesman i have dealt with. Curious very professional and great personality. He defenitly was my reason for purchasing my Honda at Dch Academy.

Came here to visit a friend and my car was acting up. Had them look at it while we went for lunch. While I'm at lunch I see my car drive by like a bat out of hell. Guy stops at the light and roasted the tires on take off. I mention this to the manager and he gives me an attitude. The techs are inexperienced young ins and the manager needs an attitude adjustment. Never going here again.

I just purchased a Honda accord from DCH Academy. I am from Brooklyn NY & very happy that I went to New Jersey. The staff is extremely helpful and friendly, without any sales pressure .
Joey Guzzo was a pleasure to deal with as well the financial rep. Stephen Chung . I highly recommend them.
A+++

I went in to look at a crv for my first car. Armando helped me out and he was very kind and helpful, not pushy at all. I recommend him and will be doing future business with him!

Ryan is a great salesperson for them. He made the purchase easy and fun. He told us about all the features and showed us how to use them.

We recently bought a vehicle from Ryan at DCH academy Honda and it was a wonderful experience. He was able to get us the car we wanted the price

We just bought our first new car and couldn't be happier with the experience. Our sales rep Johnny mayfield was attentive and courteous and we truly feel that we got a fair deal. Would definitely recommend.

Jesse was awesome!! Our experience was efficient and seamless and we couldn't be happier with our car! We are repeat customers with DCH and can't thank them enough for their outstanding attention to detail and their commitment to outstanding customer service.

This was my first visit to DCH Academy and it won't be my last. There is another Honda dealership closer to my home, but I was never treated with the courtesy and respect that I received here.
Joseph Guzzo was a wonderful salesman; down-to-earth and friendly. No pressure and an easy negotiation for the lease of my Civic. Thank you, Joe.