DCH Academy Honda Reviews

Highly recommended! Kate Davis is an awesome service adviser. I appreciate her honesty and integrity along with her willingness to make sure customers feel informed. Thank you Kate!

While shopping for a car, I had an excellent experience. The sales peoples in DCH Academy Honda are very helpful and courteous.

I walked into the sales floor in the morning, took a test drive and made a deal with Ivon and Pete in less than a half hour. I had been to 10 different dealerships trying to get a good price on my trade-in; Ivon and Pete made it happen no fuss, no anger, no mess. They did what was needed to make me happy and keep me happy even a few days after the purchase. Terry could have been a little faster getting the finance paperwork ready, but even he was just as friendly and not pushy. Maybe I lucked out that day (cause I normally do not like going to car dealerships) but they made my latest dealership experience feel like a normal everyday transaction (e.g. grocery shopping) and I would definitely return to buy another car from them in the future.

I want to say thank you to DCH honda.
thank you to Sanjay a pleasant helpful informative salesman I love my Pilot.
Thank you so much!!!

My salesman Mina Suryil was nothing but excellent, if you are in the market for a pre-owned car make sure to see Mina and Sanjay at Academy Honda! Anytime I needed anything everyone was excellent.

Arrived 10 minutes early for my oil change, but left over 2.5 hours later because apparently appointments don't mean anything to DCH Honda.

Why bother scheduling a time in advance if you're just going to overbook and prioritize walk-ins?

At least Mr. Glorioso was kind enough to apologize for the wait. Doesn't change the fact I wasted a large portion of my day for an oil change!

Brought my Honda in after some weird sensor malfunctioning causing it to ring intermittently while operating. Sylwester, the service advisor, was warm, empathetic, and kept me updated throughout the process. After a few days, I picked the car up but the problem seemed to persist. Brought it back again and this time Sylwester was adamant in getting the problem resolved. He continued to keep me updated every step of the way - the problem hasn't occurred since. Thank you Sylwester for the great work and the even better customer care.

I recently purchased a new car from DCH Academy Honda, before making the purchase I had contacted many Honda dealers(5) for the quotes, most of them gave me a price which was way higher and even after negotiations they didn't give me a good price.

With DCH Academy Honda, the day before my purchase I contacted them for the first time over the phone and they emailed me the quote within the next 10min and to my pleasant surprise there quote was much lower than any price other dealers had given me(not even in writing).

The sales guy Paul Marques was a nice guy.

Awesome experience on purchasing my first car. It was a pleasure working with this dealer. i would like to Thank Ivon Lopez and would highly reccomend to anyone looking to buy a new car.
Thank You

Walked in to showroom and was greeted by Erich Tam, who with no pressure whatsoever, answered all my questions and was very informative.
Never expected to be driving out with a new car the same day but before I knew it I was signing a new purchase contract for a 2013 Civic EX.
Got a very fair deal and the whole experience from start to end was a pleasure. I highly recommend this dealership and Erich in particular, you will not be disappointed.

I was very pleased with the service at Honda. Everyone was very warm and inviting and made my time there a very enjoyable experience. The salesman who assisted me that day was Michael Cislo and he did a fantastic job. He was very knowledgeable and was very personable and relatable. He really made my first car purchase effortless and enjoyable. He was quick and precise as well as very friendly. I'm very pleased with the service he provided and would gladly recommend him to friends and family in the future.

I recently bought a certified 2012 Honda civic from the DCH academy honda located on the US 9, the sales representative Tony Lopez who attended me once i walked in was excellent. He was spot on with the options to my needs and he got me a very good deal on the table. He helped me to reach closer to my numbers as well.

Secondly the showroom operates very transparently, no hidden charges as how a lot of other dealerships do. They do not add any hidden component on to the bill once you arrive at your number.

I am totally happy and satisfied with the car, the deal the service. Overall it was an amazing experience for me. Thank to Tony Lopez and DCH academy honda for helping me in the process.

Avoid this place at all costs. Learking commision thirsty reps populate this place. Freehold Honda is the place to go if you are interested in a honda. Phil Esposito is a world class rep.

David Mazurek's professionalism, courtesy, and patience made my auto purchase experience fantastic! Before I even arrived at DCH, David patiently and methodically inquired as to what vehicle specifications I was interested in having in my future purchase. He then provided me with several listings over the course of a week, and he followed them up with phone calls and emails to amplify on any vehicle in which I had shown interest. When I arrived to DCH, David was neither pushy nor intrusive. He had a genuine concern for my satisfaction and comfort. After several visits to DCH and numerous phone calls to David, I felt as if I had known him my whole life. His knowledge of vehicles, salesmanship, and overall professionalism made him an invaluable asset to me when I purchased my vehicle.

GREAT SERVICE - FRIENDLY PEOPLE - THEY MAKE SURE YOU'RE HAPPY - You will not be disappointed in DCH. They go above and beyond to make sure you are 150% happy with your purchase. We purchased a Certified Pre-Owned 2012 Honda Civic and these guys are seriously the best. When the time comes to purchase another vehicle, I'm going right back here.

Tony was very agreeable and he gave us a great deal. He's the man.

I recently found my self in need of and oil change on my way back to Florida. Being how I m not from around, my GPS guided me stratight to Katee. She was polite, professional and made me feel right at home. My service was quick and I was back on the road in no time. All star cast at Acadamy Honda. Oh and Incase you were wondering, I made it home safely.

Usually the car buying experience is a frustrating and completely stressful situation, but this time around it was extremely laid back and even fun at times. Johnny Mayfield was so accommodating and helpful. He instantly put me at ease and made sure that I was confident in my choices. Johnny walked me through every step and made sure everything went smoothly. I highly recommend Johnny for anyone who feels anxiety over the sometimes stressful car buying experience. His welcoming smile and professional attitude will truly change your view on car buying. Thanks Johnny and the DCH honda team!

What an enjoyable time I had buying a car here. Thank You Megan Byrnes for such great service. Thanks Megan !!!!

I got my last Honda from this location. They have a good variety of certified pre-owned car.

Few of the best things I liked about the location :
1 Planning and arrangement of the cars in parking to find the right car for you .
2 they leave you alone to make your decision
3 they give you your own space to make your decision
4 you won t feel that someone is keeping an eye or forcing you to buy a car
5. Someone will be within your reach to get suggestions and details about the car
6. Unlike other dealers They don t force you to take loan from them .
7. They have better options than other call dealers

You won t regret going to this place .

I loved everything about this place . I know from where I am going to buy my next car

I was able to buy my first Car there. The Sales Associate Christian was a great help and it wasn't like other dealerships trying to fast talk me into buying a car and I can't wait to pick my car up soon after working out details on my end.

I have purchased two cars from this dealership within two year periods, and also recommend my nephew to purchase from them.
I don't window shopping because I feel the trust and honesty from DCH Academy Honda.
I receive the best service from Andy Lau, and the best rate from Hussain Chaudary.
They both put the best effort to find me the vehicle and deliver the car the time I was expected. Also Andy Lau took the time and explain all the detail setting in the vehicle for me.
I will refer all my customer and friends and relative to DCH Academy Honda
Once again, I feel confident and trust from DCH Academy Honda

Service guy very rude and condescending. Not only to me but to other customers as well.

I bought a new SUV from Ryan Hoey a week and a half ago. Even though we went over the car, I still had questions because I didn t know how to use everything and he still took the time to go over everything with me. Most salesman wouldn t do that but he did.

Bad experience with finance guy, tried to charge me 48 dollars to run my credit, never seen this, no deeler charges you to see your credit. seller is ok.

I am a repeat customer. I would refer friends as well as family here. I could not be more happy with the customer service I was given as well as they were more interested in what I was looking for or what would make me happy ...rather than just pushing sales.. May I just say if your looking for a car new or used and you should head out to DCH in Old Bridge and get the treatment you deserve and a car you will fall in with. Thank you to Jerry who sold me my first car , Mina who sold me my second car and Vipin who made sure everything went smoothly as far as paperwork and finance. I honestly could not be happier

Megan Byrnes was an amazing help with me purchasing my car.. Thank you again for helping me find my dream car !!

Pawel was great he did very good job for me. I low my Honda Civic thank you DCH

Very friendly and helpfull staff.an auto purchase can be very stressful.Dch Academy Honda made it very smooth and simple.

I ended up selecting a Honda Accord and was almost ready to buy it. But then the inevitable happened. I forgot my license in the shop and I realized next day which was Sunday. They are closed on Sunday. So I dropped email left voice mail. I knew I won't get an answer before Monday but still I tried. meanwhile I changed all my travel plans because I had to fly on Monday so I had to change it to Tuesday which costed me more 200 bucks. I was still OK. Next morning I thought I will get a call but I ended up calling. I got to know that the sales person knew I left my license there and never bothered to let me know not had the courtesy to contact my by any means. I went there and collected my license and decided I am not going to buy the car from them. Since then I ignored all the calls. Later I found that the card details I gave them earlier they charged me for that. That was shocking. I contacted them through email to revert it but its more than a month now and they have not returned my money. I just disputed that transaction from my bank account and hope will get my money back. I went to this place only after I saw the rating but the whole things seems to different. I would not recommend any of my friend or family to ever go there.

My sales person was Ash - he was amazing. My dad has this saying, "those who give you the best service deserve my money." This was my first "big girl" purchase and I can honestly say I trust Ash to help me make the right decision and give me the right deal.

Where literally there all day, but we never felt rushed and never felt like he wanted to "pass" us on to someone else. Very informative and attentive to what I wanted in my car and made sure I got all of it within my price range.

Thank you Ash! I love my Honda!

Very nice experience. Ash is a good man and very helpful. Was very patient and knowledgeable

Who enjoys the car buying experience?! I sure don't, but I know that any time I had a question, (getting into our first lease), Megan was right there to help assist. And she's not afraid to say "let me get back to you", and she ACTUALLY DOES! I recommend her to anyone and everyone I know and encounter who is looking to purchase a vehicle. I have followed her from OB to Eatontown and back to OB, I will go where ever she is!

One of the worst dealship I have come across. Purchased 2014 honda accord back in July, Jesse was one of their sales rep that helped us to honest he was the only person that was the most helpful. However, buying a car was not an issue the issue that we came across was how much they charge for tags and registration and yet nothing is done on time. Let me tell you car was bought in July and yet j don't have my permanent tags and registration. Manager Petter one of the rudest individual I came across, doesn't even deserve to work anywhere based on the customer service skills and the way he deals with the situation. I have been calling for updated on the plate since the day my temporary plate expired and no one has answers to what's going on. However, yesterday petter had an urge to tell me that the problems are with your home state and the addresses don't match.
First of all the car shouildnt have been off the lot if you were missing addresses or signatures. And how are you going to tell me addresses you have on file don't match when I'm living at my place for over 9 years and therefore I sent them the picture of my I'D and the Documents I got from them and guess what the addresses where just fine. Then came the issue with power of attorney. They over nighted me something that they needed me to sign which, was done and over nighted. Well it was delivered on August 25th and again the manager petter had an urge to tell me they never got it when I have a proof of delivery and the person who accepted it.

I was only given updates when I called. Apparently according to them they run my bf and my phone and never got a hold of us. I have a proof of my call records that DCH never tried calling us to tell us about any updates.

So, DCH get you act together and get better employees tbat knos what they are doing. And lastly stop charging customers so much for tags and plates if you can't get them done on time.

Went to DCH Academy Honda after previously visiting Open Road in Edison. Enrique was the complete opposite of the experience I had at Open Road! He was funny, inviting, and just an all around pleasant person to deal with. I went in only trying to price around and determine if the offer I got at Open Road was a good one and walked out with my new CR-V EX and a great price! Him and Bryan were awesome and made the time it takes from start to finish so much more pleasant and were even able to get me a lower interest rate! Enrique called a week later to follow up about the car and see if I had any questions. Very nice experience and I'm so glad I went there! I couldn't be happier and I'll definitely go back for my next Honda.

They are really exceptional. I worked with Sanjay. He has good knowledge and helped me get a good deal. Please look for him, He is fast and talks for you. Thanks Sanjay.

Tara was such a nice young lady and really helped me with prices !

I just bought a car from Ryan at DCH. I was surprised that he was able to get the deal that I came in for. There was no hassle, and the price was great. Now I can show off my new car.

People from dch Honda very professional no complaints.and tanks to my salesmen Enrique Castaneda

Dimitrios Roumeliotis - Oh Man few words about you is not enough. You are really great and kind hearted and helpful. Thanks a lot for your wonderful help in buying a New HONDA CIVIC EX. You are always behind me in suggesting every options and you gave me nice color. My wife really liked it. The way you treat customer was so nice and I really choose you for my next car as well and I really suggest my friends to work Dimitrios, if they are planning to buy a new car. Dimitrios, From the day I bought the car, you became a good friend of me.
Also Business Manager (Veronica) is very helpful either, Kudos to her.
I can definitely give 10/10 to Dimitrios for service , receiving and support. Love you Brother. Hope will meet out one day. Thank You. Have a great day my dear friend. Bye.

I am extremely dissatisfied with the service department. Be prepared to wait for hours or to leave car overnight.

I've been there several times for an ongoing electrical problem and have had tires checked and replaced. I had free Nitro tire service for a year and had tires serviced and replaced about 6 times. The last tire to be replaced with a new one was rear passenger.

I was at service in February for an ongoing electrical problem and tires were making strange noise. Electrical problem wasn't found, tires were supposedly fine but was told I needed new calipers and they had to bleed my brakes (I found out later wasn't necessary). I came out with a bill of $550 and my initial concern for my visit wasn't resolved.

In June the tire problem persisted and sounded worse. I tried to make appt 2 weekends in a row and was told they are extremely busy and backed up to the point where oil changes are taking 3 to 4 hours.
Fearing for my safety I went down the street to Mr Tire. Apparently all the tires were either defective or used! Less than a year later tires were cracking and passenger rear was rotted out and had a bubble! I saw with my own eyes the dangerous condition they were in. I had to purchase new tires so now I'm out another $700!

Went to service a few weeks ago with another electrical problem and again was told everything is fine. I have a feeling as soon as my 100k miles warranty expires they'll find the problem and I'll have to pay for it!

We were looking for a car for my 17yr old daughter which is so nerve racking but John Q made the entire experience so easy! He made sure she knew how everything worked and that her mirrors were just right before she drove away! Best salesman I ve ever dealt with by far!

I recently leased a 2018 Accord at DCH honda, sold to me by the incredible salesman Khalil. I can not express in words how happy I was with the service I received and how well my first vehicle purchase went. No pressure, purely on my own accord, pun intended. I will definitely be back to DCH for my next Honda and I will definitely be dealing with Khalil and will recommend all my friends to him.
Thanks again, loving the car every day.

I bought a Honda Accord and the overall experience and service were awesome. Mina Suryil was courteous and patient with our doubts and second-thoughts, and allowed us the time and space needed to come to the decision. Awesome experience and the dealership is highly recommended.

I just purchased a 2015 Honda Fit from DCH Academy Honda last night, and from negotiations down to actually receiving the car, the transaction went through smoothly and efficiently. I've purchased many cars and motorcycles from dealerships over the years, and from all of my previous experiences I'd rate this dealership as top notch. My salesman was Michael Roberts, and he handled everything professionally, all while maintaining a friendly and competent manner. I also met Nitin Bassi, and a few other members of the crew. Each employee that I met represented the dealership like a true professional. I will definitely be making this dealership, DCH Academy Honda my first choice for future car purchases.

Highly recommend Sydney! I was nervous coming alone as a woman, she made me feel comfortable

Got my new 2019 civic from my salesperson Cassandra. It s awesome to see a woman selling cars. She understood my needs and made it happen for me and my family. Thank you again!

Eric Mitchell was my service advisor today for my 2017 Civic. I was nervous because my air conditioning was not working properly, and he assured me it was covered under warranty. One of my best service appointments, no hassle.

My niece bought a used car. Her first vehicle purchase she was so excited about. 2 weeks after purchase the transmission went out and she was stuck on rte1. When my sister went to the dealership they said it wasn't their problem. Once you drive off its yours. I think this is horrible customer service and I hope everyone will see this review and boycott this dealership. Taking money from a hard working college student whose already in dept from student loans. Is this America people?

Customer service and attention was great especially from Agustin, my salesman, who I would recommend to everyone and will be recommending to friends and family. Pleased with my purchase and my time there was very well spent.Thank you very much.

Thank you Kate Davis for a great experience at DCH Academy Honda.

Just purchased a new car today and I am thoroughly satisfied with DCH Academy Honda. My salesperson, Mina, was absolutely outstanding. Additionally, the finance manager, Ash was wonderful as well. They never pushed us too hard when looking at certain options and was very honest and trustworthy about pricing and discounts. Mina and Ash made the experience very smooth. If I had to buy another car in the future, I would go directly to Mina. If you're in the market and you're at this dealership, definitely ask for Mina!

had a great time talking to Megan Byrnes!! she is so knowledgeable and was able to help me with all my questions!!

I recently bought my car from here. Everyone was super friendly, and very knowledgeable. Tara at the front desk was so sweet and helpful. She really made the experience for me!

I had a wonder experience w Michael Cislo . He was very knowledgeable friendly and went above and beyond to get me into my new car !!! Great job !

Sales Rep, Veronica Galluccio, provided an excellent experience. She was professional, courtesous and also very accomodating. She came in on her day of when needed and replied to emails outside of her business hours. Her manager was also very good and willing to work with you. The customer service I received while picking out my car and locking down pricing was exceptional.

Upon getting my car serviced, I was approached by Bryan in the showroom. I took this opportunity to speak to him about the Civic Type-R (which has not yet beed released) and continued onto explain that i had no intention of purchasing a vehicle at this time. This is where Bryan separated himself from any other car dealer or dealership that i have ever dealt with - we spent well over a half hour talking about the car and my potential options moving forward (specifically regarding terminating my lease). Bryan is a true gentleman, who is patient, knowledgeable, informed, and understands that not every car buyer is as knowledgeable about the car as a dealer would be, so he makes the language easy to follow to ensure there is no confusion of any kind which I specifically appreciated. All-in-all I would recommend Bryan to any person buying a car because I am positive that with Mr. Gamble's assistance the car buying experience will be a pleasant, reassuring, and enjoyable one

From the second that I got there I was told to wait and other people who had arrived later than me or being attended to. Came in for service at 2:30 was my scheduled time didn't leave till 5 o'clock. I had to constantly look for updates and every time I came looking for an update I was told everything is working out great just taking a little bit longer. Finally I couldn't wait any longer and when I went back miraculously my car was ready and the guy said oh yeah I was going to get you. I felt like I was forgot about and a simple oil change turned into a four-hour ordeal

i was in the facility 10/12/16 for my crv service, and my services advisory Mr. NIK Esposito, very helpful informed, caring and wants to be the best help he can.....thank you Mr. NIk!!!

DCH Acedemy Honda is definitely the place to go for a new car. We have purchased 3 cars from here, and the service has always been great. This time around we were helped by Enrique Castaneta and he is by far the best sales consultant. He is very knowledgeable and patient when it comes to answering questions about the cars and pays close attention to your wants and best interest. He is definitely the person to see if your buying or leasing a Honda.

Tony had a smile throughout the entire process. He was friendly and treated me like a friend. He is knowledgeable and answered whatever questions I had even after leaving the dealership with the car. He made the sale process easy and comfortable. He is professional honest and I recommend him to any other customer.

The only way to buy a car is through the internet department and with Megan Byrnes as your rep. She was great and is the reason I m driving my new car thank you!

Buying a car made easy ... thanks to Megan Byrnes in the internet department!!

Had a low tire pressure light go on and remain on. Took it here with no appointment and they squeezed me in, recalibrated it, and let me go free of charge. Nice staff working here too.

Worked with Khalil and Gercino and got an amazing deal! Great people! Great experience! I will come back!

My wife and I bought our second Honda certified pre owned vehicle yesterday, 01/19/13.
David Mazurek assisted us with the purchase. We are completely satisfied with the service, purchase process, and the car we bought. We highly recommend DCH Academy Honda, and David.

They sold me a new Honda and I went for service and they didn t put the oil plug back 100%. The car leaked oil all over my pavers, I talked three different service managers and run around after 1 year. Now it lawyers and courts coming. I was very nice to start but they screwed me over and over very bad decision, Run from this service department.

Recently I traded in my old honda accord and leased CRV from DCH, first we made a mistake and leased a honda civic; but when I got home, felt this car is too small and doesn't fit in my needs, so I called DCH/Chris(manager) a day after weekends, and he asked me come to DCH and stating will try to resolve issue for me, and we went to DCH in the night around 7:00pm, and John/manager helped us on finding an alternative, we ended up with leasing a CRV which fits in our needs. Otis Vidale walked us through entire process again in great patience, and he also helped us to unload stuff from Civic to CRV, I really appreciate for his great service !

I can feel they are working very hard trying to satisfy their customers and they are paying great attentions to their reputation. I highly recommend DCH to everyone. If you are looking for excellent service, some one care about your needs, this is the place you need to be.

A great establishment to be in workers are always friendly willing to help especially Megan Byrnes always friendly and very helpful respectful employee I highly recommend coming here for any service and to buy any car!

Reviews are f ing fake , all scams . Secret fees and theifs. All these reviews are fake they had put themselves to get customers to trap

Michael DeAngelis was very helpful in my car purchase. He made the whole process simple and quick. Thank you for everything.

Over the last few months of this summer my 2018 Honda Civic has had AC issues. Every few weeks I had to take it back. Car is only 2 years old and Sylvester has helped me every time to make sure the repairs were covered by Honda corporation. I m so grateful because the car is only 2 years old and should be free of problems. Sylvester is nice and courteous and gets the job done!

I went to buy a CRV and was dealing with Andre but he was not professional nor was he willing to explain things or show the car. On top of everything when I asked if the price was negotiable he said "these are my top sellers. I am not negotiating anything so you can try some other place if you want". I am not going back there nor would I recommend anyone to deal with Andre Yulfo. He was on his cell phone calling and texting people and was inattentive when I tried to learn about their finance options. This is not the right way to treat an individual who is coming to you to learn something and is going to pay thousands of dollars for a car at your dealership.

My son was interested in stock #H192365TA that he saw on the website and visited for a test drive. The vehicle had multiple warning lights on the dash (tps, etc.) During the test drive the hood latch malfunctioned. This vehicle was not ready to be test driven let alone sold. Very disappointed in DCH.

What a GREAT TEAM!!! Very professionals. Went there and got 2 cars with 2 weeks of difference. Both new.
Adrian will help you and will make everything come true. Enrique is very professional also and guided us in our both purchases.
I give this dealer 100 stars.
First time in my life that I walked into a dealer full of people that will give their extra mile and beyond to satisfy your needs.
Adrian and Enrique THANK YOU so much for making my experience with you guys the best!!!! You guys got a new customer and friend!!!

Datush was awesome!! As soon as got inside he introduced himself and helped me immediately. He was able to work a deal with the car i wanted. I recommend seeing Datush if you plan on buying a car, he will meet your needs.

As far as the customer service and experience is concerned it was 5 stars for my first 3 leases. Paul Rittberg had always helped us in the past, called us on our birthdays, I don't mind paying a fair price or even a little more when I'm getting treated with respect. I don't like the hassle. I know I am likely paying more, but I also don't want to feel like the salesmen are doing touchdown celebrations the minute I drive out of the lot. We leased 3 Honda Odysseys and with each lease the price kept going up. After we got the 3rd lease Honda 3 weeks later we got a flyer in the mail with a great deal for the Van we just leased for a heck of a lot more. It left a bitter taste in my mouth. So The fourth time around I came in with a similar flyer that was sent to my house with a nice Honda Promotion. My wife and I have excellent credit, so that wasn't an issue. This time around we ended up meeting with another sales person. He said technology is getting better so the price is going to be a little more this lease. I said "what about this deal you sent me in the mail" . He then got his manager who came over and said those deals are without this and that it's never that price. Go figure. He then said "What can we do to get you out the door today with this car" after I already said I wasn't quite ready yet. I guess Honda isn't in the business of rewarding their loyal customers. I was being treated like this was my first lease. Needless to say, after 3 consecutive leases we moved on and tried out a Town and Country. At that dealership we are paying less per month for a top model than we were for a bare bones Honda Odyssey. I felt like I was getting a nice deal, the salesman was honest and helpful. And at the end of the day, when I left the lot, the salesman was still sitting in his seat sipping his coffee.

I came in from Brooklyn to buy my car here. I emailed a few times and decided to try DCH after having some bad experiences with my local dealership. Meaghan was my sales associate and I couldn t be happier. She was patient and not pushy. Answered all my questions and seemed to really care about making me happy, not just getting a commission. I am happy I made the trip out.

I came into the dealership right before close not even expecting to get any help. The moment I walked in Bart introduced himself immediately and showed me to his desk. Long story short, he did everything he could to get me in the car I wanted even though it was past closing. Him and the finance manager were nice people to work with.

Kate Davis was sooo helpful, wow made things so easy, great service adviser

This place sucks. They reel you in with affordable prices but then try to put you into more expensive cars. Salespeople appear to be idiots, yelling in front of customers and giving the impression of being high. Not worth going there.

Unorganized mess. Two times I went to this place and the car wasn't there. First time they had no idea where it was, the second time I was told by phone it was there and then it turns out it was sold. Dont go to this place e unless someone physically checks for the car.

I just replaced crankshaft seal for my Honda CR-V. I am Honda guy, this is the best dealer Honda I ever done .all the service from beginning through cashier so professional, good management.

Got odyssey Van 2018 with good price. But only to find out that detailing means soaked up floor mats and trunk area. took some days to get rid of fog being created by wet carpets.
1st snow and got my trunk soaked again. Called them to register and get service appointment. Cannot attend the appointment being lazy.

Got weather mats for all rows and only found more water on weekend while cleaning the trunk that its too soaked to be normal. Called them and got an appointment only to find out a parking lot bump in rear bumper will be blamed for cause of nonalignment of trunk door with latch. (Which open and closes normally and never had a wind noise).

Had to negotiate the loaner. In spite the first appointment included the loaner.

A flat tire was not patched and new was offered instead.
Driver door does not closes completely till a bit slammed.

3 Issues were reported and 2 were reported non -issues.

PS.Coffee machine dispense hot black water ONLY ALWAYS. been there thrice and was disappointed.

John Mitchell was quick and efficient and made me feel like I was in good hands. I had certain conditions with my lease and John did his best to meet them all. Very happy with my decision to return to DCH Honda. My overall experience has been outstanding with all the employees at this dealership.

My service advisor George is very nice, polite, likeable, patient, tolerant, dependable, and I am comfortable interacting with George every time I take my mother's Honda Fit to DCH Honda for servicing and routine checks. I admire George's professional traits and that he has repeatedly demonstrated professional readiness and that he creates a suitable customer-friendly environment for this repeat-customer. I've been wanting for a long time to give George a good review like this - because I have always had a favorable employee-customer interaction with him. Sincerely - Lourdes AJ Ramos 2020 Aug.24

Sanjay Chadda recently helped me get my first car. It is in perfect condition and Sanjay had good communication skills and was very respectful. I would highly recommend Sanjay.

Ryan is the person to see at Academy Honda. He gave me a good deal. I could not say no. He treated me with respect too. The other dealers do not respect you. Not Ryan. He did a good job.

Jesse Ferrentino was the best car salesman that I have ever had. He made buying my first car easy and enjoyable

Service dept is awesome. They will let you know what HAS to be done and what can wait. Totally upfront about everything. I recommend.