Michael Wang Review of DCH Academy Honda
Wrote a review about 3 weeks ago. Got a reply fro...
Wrote a review about 3 weeks ago. Got a reply from one of the managers at the dealership to contact him at his phone number regarding the issue. Attempted to call him for 2 weeks straight - no response. Called several times a day, left multiple voicemails and also left messages with other people at the dealership for him to contact me - still no response.
Bought a used car. Immediately after the salesman brought the car out to the front so he could show it to me, I asked him if there was anything wrong with it. He led me to the side and showed me some scratches. His quickness and confidence led me to believe that he already knew about the cosmetic condition of the car so I just took his word. It was raining that day so it was a bit harder to see damages as well. The day that I brought the car home, my relative notices a large dent in the back of the car that has been painted over (I do not know if it was a previous owner or the dealer) in order to disguise it or make it look less noticeable. I immediately called the salesperson telling him about it. Was told nothing can be done. I offered to pay 2/3 of the repair since I should have inspected it better. I paid almost $800 for just the dent. I guess I should have inspected it better instead of trusting the salesman.
Also, the tires on my car needed to be replaced. Went in for checkups at multiple service stations including an Official Dealership Service Center and they all told me that I needed to get my tires replaced IMMEDIATELY and should have switched them out a long time ago. They were worn out. The dealership didn't even bother switching tires that needed to be replaced on their owned vehicles (not to mention the $199 Nitrofill fee I paid to fill up bald tires). I owned the car for a little over a month (at the time of the first inspection 6/6/19 and put 1,000ish miles on it and I need to put $1000 into new tires? Tires last a long time. It is unreasonable that I drove it for a month and be told that should have replaced my tires a long time ago. Are you joking? Have the proof that they all told me I needed new tires should the dealership contest this.
Didn't want to just put it on here as it includes all my personal information.
I'm done trying to fix this issue with the dealership. No response from them at all. STAY AWAY from them!

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