David McDavid Honda Reviews

Thank you for helping us purchasing our Honda Odyssey today, make everything smooth and easy. Good service from A Khan , William and Gary

Lance of David McDacid Frisco allowed me to come in at time of night my usual Lewisville Honda location told me their main tech guys had already been sent home (although it was hours before they closed). He was kind and listened to my list of could be problems. I was not only able to get my issue fixed quickly and on the night I had time to do it, but, he also honored my coupon from my usual location! Lance explained the invoice and handed me the completed copy, as if that weren't enough, I had to go back in and be "that girl" because I had one more question about something the other dealership had told me with regards to my visit and the maintenance of my Honda!!

I like this staff. They made the headache of buying a car enjoyable. They got me taken care of quickly and were very attentive and friendly. I recommend this dealership if you are interested in a Honda.

Arya was the individual contacting me about the Lease Promotions. He is very professional and knowledgeable. No hard sale at all. He is an asset to David McDavid-Honda. I will continue to lease from him in the future. I have been leasing Honda's since 2001+. His future is bright! I hope he is recognized by management for his talent. A keeper!

Anas was the financial individual finalizing the paperwork.

Wow! What a magical team...Impressive!
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Sakib was awesome! I went in not knowing exactly what kind of car I wanted but he helped me and I walked out with the perfect one and for the exact price I wanted to pay! It was the perfect experience for my first car! I would definitely recommend him and will be going back to him if for my next car!

I had a wonderful experience! Mark Ladd is a great help and I recommend him! He helped me keep straight and consider the different features and models to ensure that I found the right car for my needs and one that I would love driving.

Danny with finance then helped me take care of all of the paperwork so I could leave stress free and with my new keys in hand.

I highly recommend this dealership. I had a lot of nerves about what my first car buying experience would be like and there was no one I interacted with that wasn't a friendly face.

I had been in the market for quite sometime, just not finding exactly what i had wanted. I was just about to give up when i decided to check out David Mcdavid in Frisco. I was approached by Aaron Rochell who made my experience amazing. He was able to put me in the vehicle i had been hoping for and work very hard for me to get me in the price range I desired. Overall my experience could have not been any better. Thanks to Aaron and the finance team in Frisco!!!

If I could give zero I would
Price gauging, services that are not needed and false advertising

Bailey was great. He helped us test drive a few vehicles until we found the one . He is very nice and personable.

"I hope something going to happen to the New Car, so he will learn the lesson " , financial manager told the customer, when the customer declined to purchase a warranty.

I know since 2015 Honda car's quality gone down (Consumer's report). My Honda Elements were good experiences. I didn't expect Honda car's quality gone down this fast. It may even have some things happen very soon after the purchase of a new car, sounds like it, from their own people.

Very bad experience here with the fanancial manager. Customer been called "dumb" face to face.

I had such a great experience with Ash Khalid. He was an outstanding salesman and extremely patient. I needed a car in a short amount of time and he found me one with a great price and low mileage. Would definitely recommend him!

The Honda dealership in Frisco provided a great purchasing experience. My sales associate, Davod Bayat, was very knowledgable and his offer to explain all the vehicle systems was very much appreciated. His experience and care for the customer was excellent. I highly recommend Davood and the Honda dealership in Frisco.

Nice new facility with professional staff. My service technician took care of all of my needs in a very timely manner!

Tyler helped us out and did a great job, very quick and helpful and the job on the car was great as well. Thanks!

Great place to purchase your used and new cars. Sales-men are very nice and approachable. They help you understand every little thing concerning your purchase. I will recommend this place to anyone interested in great and awesome customer service, and a long lasting product. You will not regret it.

My family has been going to David McDavid Honda of Frisco since we purchased our Accord in 2014. The agents are knowledgeable, passionate about their work, and proudly serve their customers.
I love that there are tables so I can bring things to study or read, and free popcorn, coffee and tea to tide me over until the servicing is finished.

The staff at David McDavid Honda are always very helpful. I always bring my car here. Very reputable.

I made an oil change appointment online. It was saying 40% off. They ask me 109$ for oil change. Terrible service.

I bought my new 2013 Honda Civic from David McDavid and it was a great experience. I was able to negotiate a fair trade in value for my old civic and a great price for my new vehicle. I worked with Chris Torres to get my car and he was very friendly and easy going. I will definitely be purchasing my next car from this site. Thanks Guys!

Ryan

Awesome service rep, tech also skillful, highly recommended.

I had my car service done here for the first time; the atmosphere at this Honda dealership is very professional and friendly. Everyone there was willing to help out immediately.
During my service, I was first contacted and asked before any additional services could be done to my car, with the cost of those services shown, which I really appreciated.

Also, I waited at the dealership while my car was getting serviced because I m interested in getting a new car. Once again, everyone was friendly and I was helped immediately. The salesperson who helped me out (Mike) and a new trainee kept me entertained during my wait as well.

I ll definitely will be going back here for my future services on my car.

Hardly had to wait to get my oil change, and the person overseeing my car did an amazing job!

Working with Shoaib was a great experience for my wife and I! Very happy with the deal we got on a great CPO Odyssey we bought for our family!

This was our 2nd experience at this dealership and we are lifetime customers now. We love how the staff is so knowledgeable and caters to exactly what we needed.

We had a wonderful experience here! Melvin did such a wonderful job helping us get everything we wanted and more!!

NO TRUST of Service. I had my oil changed and tires re-rotated a while back and mentioned that the tires were noisy and I had rotated them about 5,000 previously. Since a lease and I assume to cya any warranty, the service manager put in the comments that I had not rotated them properly!! It took about an hour longer than estimated to do such a small job. And finally, they had the audacity to slap on one of their license plate holders for advertising without even asking. Will Not go back.

When you bought a car or used car over there. You should check the "WE OWED" paper well. I bought the Honda Certified Pre Owned car in this used car dealership. And on the template, the website and the dealer told me that "Honda Certified Pre Owned car comes with two remote keys. So the other key will be here after 3 to 6 months later, if the key come then I will contact you back". This was a lie and they deceived customer. I was so busy so i cannot go there again and get the key so this summer I go there and asked about the key. But what they said the paper said we owed you nothing. So they cannot make another key for me. It doesn't make sense. And now they said the key can be made within 1 hour. not takes 3 to 6 month and it is too late to check you get one key or two keys from us. So they cannot make the key for me. So What I want to tell you. What you need to fix for your new car whatever it is. Those every single details are needed to be on the "WE OWED" paper. Write down everything!! Such as small dent in the body or small chip in the windshield or like me the other keys. Other than that they will just printed "NOTHING" in there. They told me a lie when they sold the car and they were so greedy and deceived. I am disappointed not the other key but their services and immoral behavior.

I own a 2015 Honda Odyssey which I brought brand new from Autonation Honda 385 during their first days of grand opening.
During Mar 2020, my van started showing Engine alert during my trip to my sisters family who lives in Frisco TX. I promptly took it to nearest Honda authorized dealer - David McDavid Honda. They diagnosed misfire in one of the cylinders and took about 3 days to fix the problem. Everything was covered under Honda Warranty.
I came back to Memphis once it is fixed, as you all know unfortunately COVID hit USA and we are all working from home. I drove the van only few miles after coming back due to the pandemic, the same problem started happening in June2020, I again promptly took to the Autonation Honda 385 dealer.
To be clear the same exact problem reappeared in few days from initial repair, Honda and its affiliates bluntly disowning the issue and want you to bear all the expenses for this reoccurring problem. Honda is not willing to share any details on how they came to decision to disown this issue - their representatives even shout you down even though they truth is on my side. More over they took 2 months to come to this conclusion, kept my van with them during this period.
Be aware of buying Honda, their warranty programs because Honda is blunt in saying that if you had your vehicle repair issue performed during last days of warranty and the same problem shows up again in few days when your vehicle warranty is no longer valid, Honda customer service will not hesitate a moment to push you into the ocean stating that you have to pay for your repair. No fun, hence be aware of their game plan better to get out of our love towards Honda vehicles.

McDavid Honda did not try to call me back even once to explain their position - That should tell you how much they care their customers, They only have love for your money.

We worked with Jeremy Hormell and James Brown to lease the new Honda Civic with Honda Sensing. This is a gorgeous car with so many cool features that we are really excited about AND we could not have asked for a better buying experience!! After talking to several dealers around the Dallas metroplex, we felt most comfortable at David McDavid -- Jeremy went above and beyond to make sure we were pleased with the car and provided us an excellent deal without even having to negotiate. We will definitely be leasing from him again in the future!

Justin was excellent in explanation and i liked the automated system which gave me a name and number to call almost immediately after i was checked in...........i felt connected even though i was gone from the dealership all day. Also liked the 4 maps on the bulletin board so we could fit ourselves in the proper quadrant and get a ride home from one of your drivers. All appreciated, thank you. Lastly, the chicken muffins were a nice touch while we waited!

It was an excellent experience, all staff was friendly and very informative.
They answered to all our questions.

Allan offered us the best options for the trade and buying options for both cars.

I have a 2003 Honda with almost 300K miles that requires a little more maintenance than a newer Honda. Jeff in Service has provided excellent service & support and provides valuable input on necessary repairs. The service from this dealership is excellent. Also, Bill in Parts has been great to work with to find, order, and purchase parts from. If parts have to be ordered, they usually arrive the next day at the dealership. Keep up the great work, McDavid Honda Frisco!

Wow what speedy service at David Mcdavid @Frisco service guy Andy T, had us fix in no time excellent service in timely manner .

Service was excellent. My service advisor was very helpful and friendly. He made the process go smoothly and quickly.

Overall it was a decent experience. The car I bought had some issues with it, like the plastic backs of the seat falling off both Passenger and Diver side within 2 days of me owning it. It looked like they rigged it so I wouldn't notice it. I also had to fill up my own gas tank, text them the receipt for my complimentary tank fill up and wait for them to mail me a check. I had to follow up with them on it as well. Typical dealership, nothing special.

I had my Honda CR-V 2018 Service at this dealer 3 times since I moved to Texas last July 2018. I had to drive back between California and Texas. Each time their service was superb, excellent. Justine Bach, a service advisor, helped me all the way until I drove off the lot. Now that I can drive back to California , 1780 miles away with easy. Thank you so much!!

By far the most pleasant car buying experience I've ever had. Thanks to Kiana Birks (sales) and John Pomroy (finance).

It was an easy and enjoyable experience from start to finish. Benny did an incredible job.

I wish there is a ZERO star to give it to these people, I contacted them to ask them if there is a finance deal on the Civic, they never answered my question and Marquis Berry from sales department would not stop harassing me with his emails to come check the car or if I have questions! even though I emailed him back that I already bought a car and he still send me his stupid emails! I am so fortunate and lucky that I did not give them my phone number, otherwise they will call me 24/7!! That is completely unethical!

I had been to DavidMcDavid Honda of Frisco last Saturday. I had a problem with my Rear side of the car. There was a strange sound from the rear side of the car (External) and I was not sure what it was. So, I took my car to DavidMcDavid. I met the Service Advisor - CHARLES HART - who offered to help me out. He joined me in my car for several Test Rides to figure out the problem, but to my bad luck, we could not hear that sound at all on that day. I had told him that I hear this sound (similar to jinging of bells) only when I drive over a Speed Bump or an Uneven road, and not on Flat Roads. Even though, we did pass over several speed bumps, we could not reproduce that issue. But, still Charles went out of his way, and tried all means to help me out. He also did check and tighten the screws on the Registration plates, if that may have caused the issue. But, we were not sure. So, even though my problem is not resolved yet, but I would want to appreciate Charles for his attitude and Service nature !! Thanks Charles.

I recently purchased a 2011 Honda CRV from David McDavid Honda of Frisco. It was the easiest and quickest car purchase I have ever made! The internet salesman, James Taylor, was great to work with. He was very professional and understanding of the parameters of my budget and what I could afford. I usually cringe when I get to the financial part of any car deal, but Kenneth Jones made that experience painless! He got me a fantastic deal and interest rate! He was just amazing to work with! His kindness even brought me to tears.........
I recommend this dealership highly!!

Eric Delgado was my service tech. I popped in with no appointment. Repaired on the spot and due to a difficult financial year, Eric went over and above to find discounts for me. His professionalism, kindness and initiative was so helpful and greatly appreciated.The service and reliability I have had at David McDavid Honda has kept me there for over 13 years buying 4 cars and servicing them all! Thank you all!

I was very well taken care of and informed of what was happening with my car every step of the way. Thank you Ivan, Matt and Jim!

Was extremely satisfied with the service provided to me by Keith Burr. He had the car I requested already pulled out front for me when I arrived and we came to a quick price agreement without haggling. The finance procedure was very smooth and not high pressured. I would definitely recommend working with them and dealership.

On point. They provided transportation to and from the dealership so that i wouldn't have to wait there. Friendly and communicated well

Amazing experience! I wish all dealerships' service departments were like this. Excellent job guys!!

Nick Jones is the guy to see for a used car. He took his time with me and explained how to use the bells and whistles of two newer model Hondas (I've owned 4 others Honda cars). I let him know my budget and he seemed ok with me walking away if things didn't fit. He also made sure I got things that were missing (like a second fob that the previous owner didn't turn in). So I'm happy with his service.

Kelvin was super nice and knowledgable. Asking a dealer who also have a used car department to fix a 12yr old Odyssey as new as possible at affordable cost is a stretch. In my past, either they want to quote high so they can buy it for their own resell, and/or sell a new one to you. For a service team to remain neutral and keep a customer shows strength of their overall culture.

Prompt, friendly service. Battery replaced (warranty). Would have appreciated car wash.

Garret Elkins Andre Farid Jeremy did an awesome job on helping me purchase my first car! Very family oriented and I am a happy customer THANK YOU HONDA

I had the best experience at David McDavid Honda of Frisco! The salesmen were very very helpful in finding everything I wanted, I am very picky and was amazed with the service I was given!

We were trying to buy a used car and ended up at the dealership based on our neighbor's recommendation. Our experience was pretty good overall. We worked with Farid - he was very polite and courteous. Unfortunately, we couldn't work out pricing but that was mostly because of our expectations being incorrect. The only downside is the amount of parking space for customers. Its pretty limited and busy days like Saturdays it can get real tight.

Very positive experience today. Service staff was very professional. My car was serviced, washed and ready to go in just a little over an hour. Would highly recommend this service team!

I always have such a great experience with the service department at David McDavid Honda. Tim takes care of me and is always helpful and keeps me posted on the work being done.

I am revising my review because things have gone downhill in service here. The last time we returned and released a vehicle it was a nightmare and I almost gave up trying to get the dealership to even respond to me. The last two times I have tried to get service no one knows what is going on - you can make a reservation but unless you call and talk to them the information you your online service request is not accurate or honored. Sadly this makes them like most other dealerships which is a low bar and I have lowered my rating accordingly.

Today I purchased my third vehicle from this dealership. Who does that anymore? I have to say this is the best dealership I have ever dealt with in terms of transparency, satisfaction and making sure things are right for the customers. I had exceptional service from Sam, Youness and John in this most recent purchase. I have been getting my vehicles service here for years and Tad has been a top notch person to work with for maintenance. If you need a new Honda or want a good price for honest work on your existing one, you owe it to yourself to check out this dealership.

Great service, friendly people and usually quick turn around.

Workmanship is great. Too many appointments are scheduled in a day making wait times long.

So we were recommended to go to this dealership by my uncle. Going in, we were planning to buy a new car and the whole process of discussing a price was very time consuming (about 2 hours long). When we finally agreed on a price, we also had a aircheck voucher. Since we didn't bring in the car that we planned to trade in, we had to go back home and retrieve the car. Upon arriving back, the whole process for them to check our old car took about 2 hours long. Afterwards, when we were just about to complete the deal, they decided that the agreed price was not suitable for them and wanted to raise the price up about $1,000. Long story short, we wasted a lot of time in the end and not ended up buying the car because we had previously agreed on a price. The problem was the general manager wanting to sell at an even higher price. Waste of time.

WOW. Just Wow... The entire process was the most pleasant car buying experience I've had and I would definitely buy another Honda from them. Carl, the sales rep was awesome. Always taking care and informing of everything. After the purchase, a few items needed to be installed and Dylan got the job done in the service department. Top notch group. ASK FOR CARL.

Bought a new car from them half a year ago. Had an accident and have my car repaired at this facility. After that, tried to get a trade-in value from them. They offered me a ridiculously low price., and refused to give me a written offer. When I stopped by at Carmax, their offer is 10K more. Not only that, I feel I was very respected during the whole process . I do not want to single out anyone today, but my experience is that they do not care about their customers, only want to make more money from you. I will not buy and sell a car to them in the future.

Terrible took 5 hours to replace one air bag and told me it'd be 2-3 hours not 2-10

Melvin Jimenez was great to work with. Honest and friendly.

Thank you for working so hard to help me. This was my first car buying experience and i was expecting it to be a lot harder than it was. My salesman, Stephen Szilva, was very courteous and knpwledgable.

The service here is GREAT! Most dealerships put you through a bunch of bull and have got there all day. These guys get the job done. Thank you

I'm always a fan of taking my vehicle to David McDavid Honda in Frisco. The construction has made things a little hard to navigate, but their customer service in their service department has always delivered. They always take good care of me there, and I know that they are giving me one of the best rates around. Even if you could find it cheaper, you get what you pay for. I really appreciate how the service advisors are honest, and don't pressure me into services I don't need.
I've been taking my Honda vehicles here for years, and I will continue doing so!

I went to David Mcdavid Honda Frisco to inquire about a car. I provided all required paperwork. I was sold a used car with engine problems. I took the car back twice the same week I bought because the check engine light was on. After the second time I took it to them they never returned the car back to me and they claimed it was being fixed. Then they claimed the bank didn t believe my pay stubs were real so I gave them bank statements. They wanted more because I crossed out other personal accounts on the statements. I withdrew my application and gave the same pay stubs to another dealership and drove off the lot the same day with a car. NOW, David Mcdavid Honda is avoiding my calls and no one wants to talk about returning my down payment . Even the salesmen (Tommy Jackson) that worked with me, will not offer any assistance. The finance manager (Ron Jackson) that took the down payment won t talk to me either. Ron even had me to come back in to sign off on a paper that says if there is a problem we will settle it out of court through arbitration. I thought that was a little off because they made sure I signed everything befor I drove off the lot. Right after signing the arbitration form is when they started asking for mor income paperwork. I ve spoken to the General Manager Sonia Heredia and she said she ll talk with the finance team and call me back. I haven t heard back from her either. They even took money off my bank card for the loaner car. Looks like if you don t close a deal with them they write you off and avoid you. I just want my money back.

Fahad Bin Arif
,Sale Consultant, made my experience at David Mcdavid Flawless and easy. I saw and test drove the car that I came for and in the end went home with it. Really enjoyed talking to Davood who also made purchasing the car all that easy.

Ali helped me a lot in getting me the right vehicle with ease. Definitely recommend him.

Not to much to detail; which is good. They hit me with all the things wrong with the car and asked which ones I wanted to fix that day. I only went in for the free recall airbags. But I saw something that I had concerns about so I told them to do that in addition to the recall. All in all they finished in just about 2 hours. Excellent service and care. Thank you Megan.

Had a great experience buying my new Honda Accord 2017. Got some good accessories along with car for a great price. Staff is friendly, informative and helpful. My sales guy Shanti, Finance guy Danny were very helpful in the entire process of purchase. Would recommend Honda Frisco to others for buying cars.

Tony my service advisor always takes care of me I ve been bring my cars here for more than 5 years.
I ve owned a 2005 Honda S2000
And now drive a 2018 civic type r and when I bring it here I know I m in good hands.
I love getting updates on the car makes it feel personal.

I stopped in David McDavid Honda Friendly staff I met Keith Burr, very friendly and knowledgeable and since I already have a Honda he introduced me to the service department Mike Myers.

We bought Honda Pilot used from them excellent service quick deal great car
Mr Haji and Mr AK both are very helpful and together they make things easy for us we r so happy surely I recommend this place and off course will go in furture buying Thank yo all of them
Khurram Rao

It's not easy moving to a new state and starting completely over. I came in with not high expectations, for other Honda dealerships haven't been that great. By far the best choice I made regarding my car service!
Jeff Harris has always gone above and beyond making sure my service was great to my car being safe. He's made sure to be welcoming, knowledgeable, just amazing customer service! I can't put into words how thankful I am for everything! Thank you Jeff Harris for making sure my car has stayed safe for my daughter and I for the past year, and more to come.

If you are looking to purchase a car, David McDavid Honda is the place to go to. I absolutely love my new car. I truly recommend Melvin Jimenez who is a Sale Representative there. He was very professional, urbane and helpful right from the start. He made sure I got a great experience buying from David McDavid Honda and great customer service. I'm looking forward to comeback for my next car for sure.

They did always do a awsome job taking good care of my car

James Dornan has been the best salesperson I have ever dealt with in purchasing a car. He treated me with respect and was very transparent with the prices. He did everything he could to make the deal work within my budget and I never felt like he was taking advantage of me. They didn't have the color car I wanted on the lot, so he searched everywhere until he found the perfect one for me. The experience with him was great and I am already recommending him and this dealership to colleagues who are in the market for a new vehicle.

Much better service this time. The service advisor was courteous and kept me informed throughout the service. The first time I was there the service advisor was pretty careless. I appreciate that they offer Lyft now because their wait times are long.

My husband and I recently purchased a 2017 CRV from this dealership and we worked with salesperson, Michael Dillard. Michael was friendly and very knowledgeable about the CRVs. We did run into some issues during the negotiation phase. Unlike other dealerships, they indicate on their website that online quotes may be adjusted on site. It did take some time to get the online price we wanted and a better trade-in offer but what I appreciated throughout the process was that the team really worked with us to meet our needs and they made it clear that they wanted to do what they could to get our business. The dealership itself was very clean and professional with lots of activity. Overall we had a great experience and walked away with our new CRV! By the way, this was our 4th shopping attempt over the last year to get a CRV but David McDavid Honda of Frisco was finally able to match our requests. Thank you!!

Had a very pleasant experience with David McDavid until I got home and found a loaner car contract in the glovebox. They use cars off the lot for loaners for other customers and then sell them as brand new cars. Apparently this is policy. I was told the 375 miles already on the car were because it was traded with another dealership and the dealer would have driven the car to Frisco. I confronted the dealership about the contract that I found and I was told there was nothing they could do about it besides selling me an extended warranty. Will not be back to David McDavid. Be wary if the car has extra miles on it. They're probably lying about it.