I had been to DavidMcDavid Honda of Frisco last Sa...

I had been to DavidMcDavid Honda of Frisco last Saturday. I had a problem with my Rear side of the car. There was a strange sound from the rear side of the car (External) and I was not sure what it was. So, I took my car to DavidMcDavid. I met the Service Advisor - CHARLES HART - who offered to help me out. He joined me in my car for several Test Rides to figure out the problem, but to my bad luck, we could not hear that sound at all on that day. I had told him that I hear this sound (similar to jinging of bells) only when I drive over a Speed Bump or an Uneven road, and not on Flat Roads. Even though, we did pass over several speed bumps, we could not reproduce that issue. But, still Charles went out of his way, and tried all means to help me out. He also did check and tighten the screws on the Registration plates, if that may have caused the issue. But, we were not sure. So, even though my problem is not resolved yet, but I would want to appreciate Charles for his attitude and Service nature !! Thanks Charles.