Valerie Criss Review of David McDavid Honda
I went to David Mcdavid Honda Frisco to inquire ab...
I went to David Mcdavid Honda Frisco to inquire about a car. I provided all required paperwork. I was sold a used car with engine problems. I took the car back twice the same week I bought because the check engine light was on. After the second time I took it to them they never returned the car back to me and they claimed it was being fixed. Then they claimed the bank didn t believe my pay stubs were real so I gave them bank statements. They wanted more because I crossed out other personal accounts on the statements. I withdrew my application and gave the same pay stubs to another dealership and drove off the lot the same day with a car. NOW, David Mcdavid Honda is avoiding my calls and no one wants to talk about returning my down payment . Even the salesmen (Tommy Jackson) that worked with me, will not offer any assistance. The finance manager (Ron Jackson) that took the down payment won t talk to me either. Ron even had me to come back in to sign off on a paper that says if there is a problem we will settle it out of court through arbitration. I thought that was a little off because they made sure I signed everything befor I drove off the lot. Right after signing the arbitration form is when they started asking for mor income paperwork. I ve spoken to the General Manager Sonia Heredia and she said she ll talk with the finance team and call me back. I haven t heard back from her either. They even took money off my bank card for the loaner car. Looks like if you don t close a deal with them they write you off and avoid you. I just want my money back.
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