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Mr. Youssoupha Mbao and the ENTIRE team made my bu...

Mr. Youssoupha Mbao and the ENTIRE team made my buying experience SEAMLESS!! They are all so detail oriented and patient when assisting with choosing the vehicle best suited for my family; the finance team is EXCELLENT!! Will absolutely give my business to them again !! A++

It was longer than a 3 1/2 year wait for the Takat...

It was longer than a 3 1/2 year wait for the Takata air bag repair parts to finally be available, but when the part was available, Dave Kohler at Crown M-B got me in immediately and got the repair done while I waited (1/2 hour).
I could not ask for better service.

Great experience getting a great new car! Konstan...

Great experience getting a great new car! Konstantin Chumak was very helpful and efficient at getting the car I was looking for. He was upfront and made the transaction easy, and was very patient. Highly recommend!

I worked with Dave Kohler on getting my car repair...

I worked with Dave Kohler on getting my car repaired and he was awesome. Work needed to be coordinated with a third party warranty company, and Dave did all the leg work. He kept me informed at all times and was very cognizant of my time. Crowne service rocks.

Bryan Moser was pleasant, helpful and professional...

Bryan Moser was pleasant, helpful and professional regarding my service appointment. Crown provides service like it used to be done. The focus is on the customer with satisfaction their goal. I won t want to go anywhere else to buy a car.

5 star customer service and competitive pricing......

5 star customer service and competitive pricing...no need to go anywhere else...strongly recommend working with Youssoupha Mbao, Sales & Lease Consultant...he made the buying process relaxing, enjoyable and maintained a smile from the moment I entered the dealership until he sent me off in my new vehicle

Great group of individuals at Crown Mercedes. Trad...

Great group of individuals at Crown Mercedes. Traditionally I loathe purchasing new cars. Pushy salesman and always a hassle. Frank Salierno was my sales guy and he answered all my questions and met all my needs. Frank has a phenomenal support staff as well. CJ Sexton is well versed in exceeding customer service. It's rare these days, and these two tenured, knowledgeable individuals made my experience an easy one. Going forward I will only recommend Crown Mercedes, and will mention these two by name. I know that if I need anything, they are just a call away. My last purchases were at M.A.G. and Germain Mercedes at Easton, you will not get this level of " Customer is King" attitude.

We just bought our first Mercedes Benz (2017 GLC 3...

We just bought our first Mercedes Benz (2017 GLC 300) from Melisa Greenberg at Crown MB. We are long time Lexus owners and still love our Lexus, but Melisa found exactly the opportunity we were looking for and helped us find the Motor Trend 2017 SUV of the Year. It is nicely equipped and well priced. Melisa put the decision over the top with her knowledge of the vehicle and its advanced technology. Thumbs up to Melisa and Crown for this new relationship

We worked with Seth Held and it was truly a wonder...

We worked with Seth Held and it was truly a wonderful car buying experience. He s processional and just an all around nice person. Finding the right car for my wife while allowing her time to think over her options with NO sales pressure was so refreshing. Thanks Seth!

Melisa Greenberg is an outstanding Sales Rep ... s...

Melisa Greenberg is an outstanding Sales Rep ... she goes WAY above and beyond to satisfy the customer. She immediately focused on the type vehicle and price range we requested and showed us many outstanding possibilities. Melisa is very knowledgeable not only about the Mercedes vehicles and technology but all aspects of the financial transaction. She goes out of her way to explore all options to assist the customer. Not at all high pressure (which wouldn't work for us) ... just makes you WANT a Mercedes product by providing solid information. She also worked hard on all aspects of our TRADE to put forth the best value for us. All in all, a GREAT experience. My wife and I highly recommend Melisa! Larry and Sharon Cross

I'm pretty introverted and I usually HATE car sale...

I'm pretty introverted and I usually HATE car salesmen, but Steve Bennett was awesome. He was helpful without being pushy. I felt like I was buying a quality car, not being pressured. So far, we LOVE our new Mercedes. We will visit Steve again when it is time to buy another.

My name is Emmett. I have a sterling recommendati...

My name is Emmett. I have a sterling recommendation for my sales representative, Michael Antauer. He is honest and helpful. I purchased a used 2012 ML from him early in the year. The negotiations were clear and on point. He introduced me to the Sales Manager and The Service Representative. As luck would have it, my needs changed and I traded in for a new leased 2015 S 63. I sought out Michael and he was once again very helpful. I had no problems at all with my dealings. I would highly recommend him. If I need another vehicle in the future, I will seek him out. Thanks

Youssoupha Mbao is outstanding!!! I totally highly...

Youssoupha Mbao is outstanding!!! I totally highly recommend him if you want to have the best deal and customer service!!! He is the gem and biggest asset to the Mercedes Benz Company! Definitely will be a returning Mercedes Benz customer because of Youssoupha!! So lucky to stumble upon the best dealer, my lucky day! Will now know who to go for to get my next Mercedes Benz!!! 100 stars to Youssoupha of such rating exists!!!

Kennath Stuart provided excellent service, very he...

Kennath Stuart provided excellent service, very helpful, took me through the whole process very professionally and efficiently. He was very courteous and friendly. Would gladly refer him for doing business with. The dealership overall experience was also very pleasant and professional.

Dave Kohler is so helpful! Anything I need to know...

Dave Kohler is so helpful! Anything I need to know about my car, he is always there to answer my questions. He s very knowledgeable and nice. I am very happy with the service here and will definitely continue to come for all my services!

Bought my wife her 1st Mercedes Benz with help fro...

Bought my wife her 1st Mercedes Benz with help from Youssoupha Mbao.
Youss was great, very knowledgeable about the SUV she liked and made sure that we got what she wanted.
Thanks again, Youssoupha !

Crown Eurocars has been great to work with. I firs...

Crown Eurocars has been great to work with. I first leased my car with them 3 years ago, and just bought out my lease. Ken Stuart helped me with both transactions and was fantastic. Would definitely recommend Crown, and specifically Ken!

The entire service department from scheduling thro...

The entire service department from scheduling through pickup is very professional. My service manager, Michael Lyons, keeps me informed as to the status of my service (which is important as I live an hour from the dealership). There aren t any surprises. Car is on time, and tidy. I am very impresses and pleased.

We recently leased a 2019 GLA and we love it. Peop...

We recently leased a 2019 GLA and we love it. People are so friendly and polite at this dealership, especially Tim Tassel who helped us to get a great deal for this car.
The process was a bit long, but just because they wanted to have the car inspected by a detailer at their carwash.

I initiated a web inquiry for a C300 I saw on Crow...

I initiated a web inquiry for a C300 I saw on Crown's lot. CJ Sexton replied with some information. We set up a test drive appointment.
CJ was given short notice for a previous commitment on the day of the test drive, but graciously set me up with Andrew Runk to take care of me when I got to the dealership.
Andrew was very helpful reviewing the features of the car, even taking the time to show the vehicle exterior during a steady rain. He was very patient during the negotiation process, and in a short while we came to a fair and equitable agreement on the price.
On the day of we picked up the car, Andrew introduced us to CJ. CJ took over where Andrew left off, showing us the fine details of the car and reviewing everything we needed to know to enjoy all of the features. He then introduced us to Dustin Holland in the finance department to take care care of the paper work.
Dustin was very knowagable and explained different accessories that were available. We never felt pressured to purchase any additional items. Dustin's system had the vehicle selling price higher than what was agreed upon. When I called this to his attention, he changed the sheets to the correct price with no questions asked. I never felt this was any type of ploy, just a clerical error.
When it was time to drive home, CJ made sure we were happy with everything and comfortable with operating the car.
I do need to mention another sales associate, Michael Gale. I had purchased my previous car from him and inadvertantly overlooked him this time. I was simply responding back to CJ when he replied to my internet inquiry and the deal happened very quickly. CJ and Andrew both told us they had talked to Michael and he was okay with everything. Thank you Michael for being so gracious.
Hats off to all involved for one of the most pleasant car buying experiences I have had.

Really enjoyed working with Jeremy Ellis and CJ at...

Really enjoyed working with Jeremy Ellis and CJ at crown Mercedes when buying our new C300, 2020 model. They were very helpful, patient and answered all our questions and mostly the transaction was very straight forward and Hassle free. Would recommend them and Crown Mercedes highly.

I had an amazing experience start to finish. My sa...

I had an amazing experience start to finish. My sales person Melissa Greenberg was great. She was very knowledgeable about the product and helped me find the right Mercedes Benz for me. Thanks again I'll be sending you lots of referrals!

Melisa Greenberg has been fantastic in the purchas...

Melisa Greenberg has been fantastic in the purchase of my new Mercedes! The knowledge she has of the product is amazing and her ability to show the customer how everything works is the absolute best. I have never experienced anyone that went through all the details of the car in any purchased I have ever made! I will tell everyone I know about Melisa Greenberg and how she made the difference in the purchase of my new GLE. I cannot say enough to express how wonderful she has made the experience of getting a new car!

What an A+ experience. From the very beginning of...

What an A+ experience. From the very beginning of working with Crown Mercedes, I let them know how I wanted to work with them to purchase my 2015 Mercedes C300 4Matic and they were 100% on board and let me know we can do it exactly my way without the games and they kept their word all the way. They treated me like I was the most important customer they have from start to finish. Andrew was one of the most professional and thorough representatives I worked with so far. His follow up was on point and on time. Because of their diligence in my request, I was able to purchase my Mercedes within 72 hours of my first conversation with them. Its hard to believe dealerships still give this level of attention to customers given the "turn them and burn them" attitude in the auto industry today; however, it is very obvious that Crown Mercedes still believes in the customer service business model as the most important business to be in. Thank you Andrew for all your help. My wife LOVES the car!

I really enjoyed my experience at Crown Mercedes-B...

I really enjoyed my experience at Crown Mercedes-Benz of Dublin. I worked with Tim Tassell in acquiring my new 2019 C-class and could not be happier with the way I was treated: no pressure buying, feeling like you are part of their family. I would highly recommend buying/leasing your next Mercedes-Benz through Crown of Dublin.

All the guys in service and the greeter are helpfu...

All the guys in service and the greeter are helpful but I want to give a small shout-out to Todd Johnson, Yahoo! He loves to take my money but it is well worth it. Call in advance for a loaner car and you may get a sweet 2015 300 C-Class like the white one I got. I had it on the track at Mid-Ohio and man can it perform.....just kidding :-)

I just wanted to thank Michael Antauer for helping...

I just wanted to thank Michael Antauer for helping my friend with his new car! This was my first experience with buying a car in Columbus (Dublin) or Ohio period. When my friend asked me to go with them, I looked around on line and found Michael by seeing his videos on YouTube. When I'm in the market for my next car, Michael and Crown will be my first and only stop. Thanks Again!!!!

I bought a used E-350 4Matic with very low miles. ...

I bought a used E-350 4Matic with very low miles. Total buying experience was as painless and smooth. Seth Held is very nice sales person. I felt Crown Mercedes dealership is very professional and they follow a systemic procedure to close the deal. I like everyone whom I met during the purchase of my beautiful car. I would highly recommend Crown to my friends and family. I will recommend Seth Held to everyone who is going to Crown Mercedes to buy their Dream Car.

David Kohler was my service rep. He was VERY prof...

David Kohler was my service rep. He was VERY professional and seemed to go out of his way to make sure I was taken care of in short order. Every service experience should be like this.

My parents have been a highly-satisfied customer o...

My parents have been a highly-satisfied customer of Crown Mercedes-Benz since I was a young child. I am fortunate enough to carry on this tradition. Dave Kohler, my service advisor, has provided wonderful service. In my experience, Dave has been very accommodating, detail oriented, and possesses excellent communication skills.

Shen Saguisi provided excellent service to me and ...

Shen Saguisi provided excellent service to me and my car. I will highly recommend him to friends and family. He was very timely in his communication and progress of work done on my car.

Mickey Jackson

I live in Stanford,KY. and found the car I been lo...

I live in Stanford,KY. and found the car I been looking for online at Crown, which was about 250 miles from me, when you know what you want, go for it. Anyway, I spoke with Kathy Moyer over the phone and she told me that she would hold the key's to the car until I got there, so I jumped on my bike and rode up there, got to test drive it and loved it, a 2003 Monte Carlo SS, WHITE. Told them I wanted it, they got me approved, came back with my trade in 5 day's later, they had all the paper work ready, car completely filled up with gas and ready to go, also dealt with Jason Stull, another great sales person. Everybody was very friendly, Non-Pushy sales people. Yes I would drive or ride another 250 miles to buy from them again, thanks.

CJ was friendly, knowledgeable about the car, funn...

CJ was friendly, knowledgeable about the car, funny, honest, and thoughtful.

We enjoyed working with him and would happily buy a car from him again.

None of the run around I've encountered at other dealerships.

Melisa Greenberg and I had an instant connection. ...

Melisa Greenberg and I had an instant connection. Within the first five minutes of our introductory phone call we learned that our families are from the same area of the country. Melisa was professional, hard working, and completely at ease in her role as your Mercedes consultant. She is a good listener! She will deliver the exact car for which you are searching! I highly recommend her!

Stephen Rivard was excellent to work with when pur...

Stephen Rivard was excellent to work with when purchasing a new Mercedes Benz at the Crown Dealership. Everyone made me feel welcome and comfortable with my decision to do business with them. I recommend Stephen and the Dealership as a good place to do business.

I started looking for a new car a few moths ago an...

I started looking for a new car a few moths ago and stopped by Crown Motors to look at the 21 MB E450 convertible. Konstantin Chumak helped me and continued to follow up with me on supply. He found just the right car with an AMG package and the rest is history. Super service and follow through. Thank you Konstantin!

My wife, and I recently purchased a vehicle from t...

My wife, and I recently purchased a vehicle from the dealership. Doug Horner, our salesman, was extremely knowledgeable, down to earth, and honest. This is our first Mercedes, and while it wasn't necessarily the newest, or most expensive car on the lot, Doug, and his manager Matt Frazier made both my wife, and I feel like we were purchasing a top of the line Benz. We absolutely adore our car, and I honestly feel the same way about the experience we had at Crown buying it...

Salesman stated warranty printed on a paper taped ...

Salesman stated warranty printed on a paper taped to the car wouldn't be honored, argued about it, offered to "sell" us an extended warranty. Then, a manager came out and "graciously" offered to honor the warranty written on the car and made sure we knew he had "stayed late to accommodate the transaction". It's hard to remember a time when I've been treated so poorly by a salesman or manager. If you have a warranty printed and taped to a car, you honor it, no questions asked.

Best Experience ever!! Melisa Greenburg treated me...

Best Experience ever!! Melisa Greenburg treated me like a client she has had for 20 years. I felt welcome and was given honest answers for every question asked. I truly feel like I got a great car at a great deal. Thanks for all that you have done for me!!

Just purchased my 4th car at Crown Mercedes of Dub...

Just purchased my 4th car at Crown Mercedes of Dublin, and didn't think it was possible to top previous experiences, but i was proven wrong. Working with Melissa and CJ was amazing! They were both extremely knowledgeable and immediately in tune with my likes and dislikes as well as my wants and needs in a car! Melissa and CJ put forth beyond exceptional combined efforts to assure TOTAL AND COMPLETE satisfaction! I will definitely return to Crown along with referring any friends, family, and colleagues who wish to be treated with absolute consideration and respect while buying a car!

Treated like Royalty!

Treated like Royalty!
David Kohler was the person that worked with me to repair my SLK. He was so professional and his honesty was unbelievable. I also had everyone else in the place helping me too! I was very happy with the service I received and will never take my Mercedes to another place. When I'm ready to buy a new Mercedes, Crown has my business forever. Thank you so much! Amy

I bought my first Mercedes and the customer servic...

I bought my first Mercedes and the customer service could not have been better. My salesman Stephen Revard made buying a Mercedes a wonderful experience. Just purchased my second Mercedes from Stephen and I could not be happier with the customer service and detail given my purchase.

My experience at Crown Mercedes was exceptional. I...

My experience at Crown Mercedes was exceptional. I had just bought my Mercedes from a private dealer and had never been to the dealership. When my car started having issues I was in a complete panic when I was connected with Dave Kohler. He went out of his way to explain the services to me, what needed to be done, and stayed in contact with updates the entire time my car was being serviced. My car was back within less then a week (over a holiday weekend). It works perfectly now and looks beautiful.

I had service B, a major one. Michael Lyons explai...

I had service B, a major one. Michael Lyons explained every detail, pointed out financial advantages for choosing prepayment, and was very courteous through the whole process. Excellent service.

I had the pleasure of working with Melisa Greenbur...

I had the pleasure of working with Melisa Greenburg with assisting with a new lease. I traded in my Audi and I will never never look back. From the moment I walked in the door, Melissa took care of me. The entire process made me feel comfortable and she explained everything very thoroughly. If you are remotely interested in looking for a Mercedes, Melisa should be your first call.

Seth Held

Seth Held

I had a great experience working with Seth! He was very accommodating of my schedule and quick to answer my questions. He was happy to help me when I came in after owning my car for just a few days - once again going over details of my car. I highly recommend!

Very disappointing service. I scheduled an appoint...

Very disappointing service. I scheduled an appointment weeks out, as they are that backed up, and when I showed up I was told my appointment wasn t on their list. Apparently the individual checking people in and had the previous day s appointments on a sheet of paper which is why he couldn t find it at the time. I was then asked who I had an appointment with.?. I had an appointment to have work done on my 2018 Mercedes. How am I supposed to know who I have an appointment with if no one told me anything at the point I booked? And of course, confusion set in. I will definitely be going to the other Mercedes authorized dealer in town at Easton next time, and recommend you do too.

We had an incredible and enjoyable experience at C...

We had an incredible and enjoyable experience at Crown. Cory seamlessly guided us through the entire process and even tracked down the exact car that is perfect for our family. Everyone on the team is super polite, professional and honest. Can t wait until we are ready to add to our garage and give Cory a call!

Crown Kia is the best. Mark Andrijowych was very ...

Crown Kia is the best. Mark Andrijowych was very helpful with my purchase of a Kia Sorento. Took the time to review all the bells and whistles inside and out. This was the third vehicle that I purchased with this dealership and will always recommend them. Thanks everyone!!!!

Crown Eurocars did an amazing job getting me into ...

Crown Eurocars did an amazing job getting me into my dream car! Andrew Bine was incredible, he helped me find exactly what I was looking for, and did everything he could to help me stay in my price range! Bill in finance was also nothing short of incredible, I left with a peace of mind after he helped me decide on a warranty and what would be best for my car! I would HIGHLY recommend Crown, Andrew, and Bill any day, they treated me as if I was family!

I was very hesitant to purchase a new car, and hon...

I was very hesitant to purchase a new car, and honestly the only thing that helped me decide was knowing what outstanding customer service my dealer would and has provided. CJ Sexton at Crown Mercedes Dublin is truly one of a kind. I have never had such nonstop, sincere, above-and-beyond customer care. CJ always makes sure both my husband and I are taken care of, that we never have a bad day or a bad experience. Car problems are the worst, but CJ makes sure that we both don t waste time worrying about it. He ensures that our cars are functioning perfectly, and every time we need a service done he is on top of it with quick turn around and a loaner whenever needed. If it weren t for CJ, I can say 100% that I wouldn t own a Mercedes. He is not great at what he does, but he becomes your friend in the process. Truly a win-win!

My ML320 had an engine misfire issue. Crown servi...

My ML320 had an engine misfire issue. Crown service tech and my service advisor (Glenn Manther) are extremely helpful in helping to correct the issue.

I will not take my car to service other than Crown Mercedes. Highly recommended Crown Mercedes for all your Mercedes needs.

I LOVE working with Crown, they are so responsive ...

I LOVE working with Crown, they are so responsive and helpful. I highly highly recommend Melissa, her service and attention to detail is unmatched. This is the second car my husband and I have bought from her and each time she goes so above and beyond surpassing all our expectations. She makes purchasing the car fun and easy. You cannot go wrong with Crown, ask for Melissa G!

I have been buying vehicles for over 30 years, and...

I have been buying vehicles for over 30 years, and Andrew Ruck at Crown Mercedes-Benz was the most professional and knowledgeable salesperson I have yet to work with in purchasing a vehicle. Highly recommended!

Recently had service and was assisted by Michael Lyons who provided prompt, professional service in helping me resolve my issues!

Purchased our Mercedes GL 7 months ago. The servi...

Purchased our Mercedes GL 7 months ago. The service we have received since is second to none! Grady Nance in the service department is so helpful! He is very professional but also takes the time to get to know his clients! Have never experienced service like this at another dealership! We will definitely stick with Mercedes from now on!

Top notch customer service by Jeremy Ellis. Jeremy...

Top notch customer service by Jeremy Ellis. Jeremy was very knowledgeable but did not use any high pressure sales tactics which allowed me to feel very comfortable in my buying decision. Jeremy went above and beyond to provide the best deal available. I would absolutely work with Jeremy again in the future and would recommend him to anyone for an excellent buying experience.

After having a poor experience at a different Merc...

After having a poor experience at a different Mercedes dealer, we did not have high hopes when we came to Crown Plaza. However, upon arrival to the parking lot, with no appointment scheduled, we were warmly greeted and welcomed by Jeremy Ellis. He was very helpful, attentive and courteous to find the perfect Mercedes that suited our needs. The entire staff and the process were incredibly streamlined and worry free. This was the easiest and friendliest experience that we have had up to date purchasing a vehicle. We would highly recommend Crown Plaza, most notably Jeremy Ellis!

p.s. As a side note, coffee beans could use an improvement ;)

David Kohler, the assistant service director, at C...

David Kohler, the assistant service director, at Crown Mercedes-Benz in Dublin is the best, among the consistently good technicians, I have ever dealt with in my 60 plus years of auto ownership. Dave has kept my 2001 E320 running and in A plus condition. He is knowledgeable, very professional and client friendly. There is nothing more that any customer will ever need from a Mercedes-Benz service department.

What a great experience! Stephen was incredibly p...

What a great experience! Stephen was incredibly patient throughout the entire process, fully explaining the features of each vehicle that we drove. With that said, there was absolutely no pressure at any point to proceed with the sale, as Stephen was more concerned with getting us in to the "right vehicle" for us. After a few test drives and considerations, we settled on a wonderful vehicle, that when researching the cost, was priced to sell.

We then met Ashli, who was very knowledgeble about the warranty information and optional packages. She helped us through the remainder of the buying process.

At delivery, Stephen made it a point to introduce me to the service team who would be performing the maintenance on the vehicle, and then personally spent his time ensuring that the functions of the car were understood. It was a lot to take in, but he was very thorough and ensured that we understood to call with any questions at all.

Following the sale, Stephen followed up with us to check in and see how everything was. To us, that made all the difference, as the service simply didn't end at the point purchase.

It was a great overall experience and I would highly recommend that anyone speak with the professionals at Crown when considering their next vehicle purchase.

I had the pleasure of working with

I had the pleasure of working with
Tim: sales Rep
Craig: financial service manager
CJ: sales manager
Tim was amazing. He was professional, efficient, and extremely accommodating throughout my time trying to purchase the vehicle. Although CJ did not sell me the vehicle, he was there every step of the way. Continuously checking in and making sure I was as informed and as comfortable as possible when going through the buying process. He and Craig were adamant about me getting the best deal and purchase options available to me. At the end of the transaction I was more than happy with my experience. I highly recommend this dealership and the employees that represent it.

Disrespectful and dishonest service. I took my und...

Disrespectful and dishonest service. I took my under-warranty 2 year old C300 in for a warranty repair - after waiting 5 weeks for an available appointment - because the passenger low-beam headlight had failed, which isn't unusual for these cars. Todd, my assigned service advisor, pressured me to drop the service request because "it takes a long time to set up the machine," "we are very backed up," and "these new headlights are different." I can tell when a headlight isn't working and didn't appreciate the lecture suggesting that I just didn't understand on versus off. A day later, after being given an unacceptable junker of a loaner car with less than 1/8 tank of gas, Todd calls to tell me that not only has he confirmed that the headlight failed and his mechanics questioned how I could even see to drive, but that I had intentionally damaged the headlight myself and it would cost $2,200 to fix. For one headlight bulb. One. Why would I damage a headlight on my own car that is under warranty? The entire situation was preposterous, insulting, and demeaning. I was left with a dangerous car and to add insult to injury the dealership managed to get a screw lodged into one of my tires and sent my car back to me with the low tire pressure warning blaring at me as soon as I started the car, but everyone had left for the weekend so there was nothing they could do. I was left with a dead headlight and flat tire on a $51,500 car with no effort to do anything and no regard for my safety. Todd's demeaning attitude and preposterous accusation that I would sabotage my own car was beyond unacceptable. Under no circumstance would I return to this dealer for any reason after this horrible experience.

Todd Johnson and the staff at Crown are awesome. ...

Todd Johnson and the staff at Crown are awesome. I was in and out with no problem. They really know how to take care of clients. I have a busy schedule and do not have a lot of time before the drop off of my car Todd Johnson had me in a rental and off to work within no time and then had me quickly on my way after my service was complete. The team in the service department are kind, professional and pleasant to work with.

Thank you.

p.s. and yes I want the new C class with my next Mercedes buy, I got to test drive it and LOVE it.

Marcella Brooks

On May 8th I came to receive reordered 2014 GL 350...

On May 8th I came to receive reordered 2014 GL 350 Blue-tech, Car was build for my specification, ordering process took about 30 min, 3 month later before my lease expires on ML350 I got call, new car arrived...
Brought ML for lease end return and new one pick up all process took about an hour, with all finence papers to sing, Nice and easy, no change in price no troubles, they did set my phone did shoe fetchers and... I am on a road back to business.
I leave in New Albany OH,they are in Dublin OH, Germain Mercedes way closer to me but I would never recommend any body waist there time there. At Crown I work with same dealer for almost decade. never been disappointed . Dealer name K. Chumac

David Kohler provided great service to us. We were...

David Kohler provided great service to us. We were buying a pre-owned car that had just come onto the lot. David gave us priority to have the certification done so we could pick the car up and start enjoying it! The quality of work is outstanding. Thank you David!

All I can say is Ken Stuart worked very hard to ge...

All I can say is Ken Stuart worked very hard to get the car I wanted. I always didn't like cars due to sitting to low to the ground, but this car isn't like other cars is all I can say. The Mercedes Benz C300 4matic drives like a dream and that's no lie. I cannot ever see myself driving another car that isn't a Mercedes. Highly recommend the dealership and especially Ken Stuart.