Disrespectful and dishonest service. I took my und...

Disrespectful and dishonest service. I took my under-warranty 2 year old C300 in for a warranty repair - after waiting 5 weeks for an available appointment - because the passenger low-beam headlight had failed, which isn't unusual for these cars. Todd, my assigned service advisor, pressured me to drop the service request because "it takes a long time to set up the machine," "we are very backed up," and "these new headlights are different." I can tell when a headlight isn't working and didn't appreciate the lecture suggesting that I just didn't understand on versus off. A day later, after being given an unacceptable junker of a loaner car with less than 1/8 tank of gas, Todd calls to tell me that not only has he confirmed that the headlight failed and his mechanics questioned how I could even see to drive, but that I had intentionally damaged the headlight myself and it would cost $2,200 to fix. For one headlight bulb. One. Why would I damage a headlight on my own car that is under warranty? The entire situation was preposterous, insulting, and demeaning. I was left with a dangerous car and to add insult to injury the dealership managed to get a screw lodged into one of my tires and sent my car back to me with the low tire pressure warning blaring at me as soon as I started the car, but everyone had left for the weekend so there was nothing they could do. I was left with a dead headlight and flat tire on a $51,500 car with no effort to do anything and no regard for my safety. Todd's demeaning attitude and preposterous accusation that I would sabotage my own car was beyond unacceptable. Under no circumstance would I return to this dealer for any reason after this horrible experience.