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Erin Rife Review of Crown Mercedes
Salesman stated warranty printed on a paper taped ...
Salesman stated warranty printed on a paper taped to the car wouldn't be honored, argued about it, offered to "sell" us an extended warranty. Then, a manager came out and "graciously" offered to honor the warranty written on the car and made sure we knew he had "stayed late to accommodate the transaction". It's hard to remember a time when I've been treated so poorly by a salesman or manager. If you have a warranty printed and taped to a car, you honor it, no questions asked.
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