J Dizzle Review of Crown Mercedes
What a great experience! Stephen was incredibly p...
What a great experience! Stephen was incredibly patient throughout the entire process, fully explaining the features of each vehicle that we drove. With that said, there was absolutely no pressure at any point to proceed with the sale, as Stephen was more concerned with getting us in to the "right vehicle" for us. After a few test drives and considerations, we settled on a wonderful vehicle, that when researching the cost, was priced to sell.
We then met Ashli, who was very knowledgeble about the warranty information and optional packages. She helped us through the remainder of the buying process.
At delivery, Stephen made it a point to introduce me to the service team who would be performing the maintenance on the vehicle, and then personally spent his time ensuring that the functions of the car were understood. It was a lot to take in, but he was very thorough and ensured that we understood to call with any questions at all.
Following the sale, Stephen followed up with us to check in and see how everything was. To us, that made all the difference, as the service simply didn't end at the point purchase.
It was a great overall experience and I would highly recommend that anyone speak with the professionals at Crown when considering their next vehicle purchase.
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